Best Western Plus Chain of Lakes Inn & Suites

loretta l

1 Review

Level 1 Contributor

"Great Service"

This place is just a simple Best Western with an exercise room and outdoor pool. The neighborhood is not great. The sheets and towels in the dated room were clean. The mini fridge has a freezer, and there's also a microwave and coffee machine in the room. I was very happy to find no carpet in the pet friendly room. The floor could definitely have been cleaner. I didn't notice until I used a face cloth to wipe up a little water my dog had splashed outside her bowl. The high rating is for the staff. Friendly and helpful atcheck-inn, super nice at breakfast, and the cleaner turned in a notebook I had left on the microwave when I checked out. The front desk actually called me and will mail it to my home. I'll update. (Remember to always tip your hotel staff.) Best Western has a reasonable pet fee. Now, if only they would add an electric vehicle charger....

Reviewed 09, May 2023

Response from hotel:-
Dear Loretta, Thank you for the stay.I am overwhelmed to see your remarks and sharing of your satisfaction with our hospitality. We are privileged in inviting visitors like you and offering the absolute best services. Hope to see you back soon and we will make your next stay another extraordinary experience. Sincerely, Hotel Manager

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Simmons

1 Review

Level 1 Contributor

"great place"

𝑽𝒆𝒓𝒚 𝒈𝒐𝒐𝒅 Close to where I needed for fishing tournament.

Reviewed 04, April 2023

Response from hotel:-
Hello Simmons, I am delighted that your stay was nice and hope we could match your expectations.It means a lot to us that you felt satisfied for the overall stay.We would like to be your preferred choice and look forward to welcoming you back soon.Thanks. Sincerely, Hotel Manager

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Day Star Charters

1 Review

Level 1 Contributor

"great place"

Newer hotel. Clean and well kept. Has hot tub and pool. Staff was friendly. Hot breakfast. Better priced than other hotels in the area.

Reviewed 01, March 2023

Response from hotel:-
Hello Guest, Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future. Sincerely, Hotel Manager

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Laurie Deadman

1 Review

Level 1 Contributor

"great place"

Updated Review. Deposit has been Returned. Long time as my Credit Card is British? Manager replied to my Email straight away in Regards to this Matter. Room was lovely and clean. Staff are very nice. Good Breakfast Available in the Morning. Highly Recommended!

Reviewed 02, February 2023

Response from hotel:-
Dear Laurie, Thanks for the stay.It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

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Gary, Pensacola

1 Review

Level 1 Contributor

"great place"

𝑬𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒕 Excellent facilities. Hot breakfast every day.

Reviewed 13, January 2023

Response from hotel:-
Dear Gary, It gives me great pleasure to see that your stay was enjoyable. Your compliments of the facilities and the breakfast are very encouraging. This will undoubtedly motivate us to improve our service standards. Thank you for being our preferred guest and being so generous. We anticipate having many more opportunities to host you. Sincerely, Hotel Manager

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Charles

1 Review

Level 1 Contributor

"great place"

𝑬𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒕 Very nice and clean

Reviewed 06, December 2022

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Randolph

1 Review

Level 1 Contributor

"great place"

Outstanding experience ahead of hurricane Ian. Excellent staff, very clean, good parking.

Reviewed 08, November 2022

Response from hotel:-
Hi Randolph, Thank you for the stay and the nice comments. It is good to know that you had a satisfactory experience. It is a privilege for us to have guests like you. We are looking forward to your next visit. Sincerely, Hotel Manager.

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Gweneth RHONEHOUSE

1 Review

Level 1 Contributor

"great place"

my friends stay here one night and a day , comfortable beds they said and an awesome breakfast!!

Reviewed 11, October 2022

Response from hotel:-
Dear Gweneth, It gives me great pleasure to see that your stay was enjoyable. Your compliments on the staff and the breakfast are very encouraging. This will undoubtedly motivate us to improve our service standards. Thank you for being our preferred guest and being so generous. We anticipate having many more opportunities to host you. Sincerely, Hotel Manager

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Gweneth RHONEHOUSE

1 Review

Level 1 Contributor

"great place"

my friends stay here one night and a day , comfortable beds they said and an awesome breakfast!!

Reviewed 07, October 2022

Response from hotel:-
Dear Gweneth, Thank you for the stay and appreciating the location and breakfast. We are very happy to hear that and privileged to have you as guest. We look forward to welcoming you again. Regards, Hotel Manager.

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Hop

1 Review

Level 1 Contributor

"Great Place"

Friendly and clean hotel. Spent four nights there and would definitely stay again if in the area. Breakfast is nice and the rooms are large and clean. Had a nice time sitting outside by the pool. Good price for the location and quality of the hotel. Had fridge and microwave in room. The Ramshackle Café is just across the parking lot from the Best Western Plus which has excellent food and service.

Reviewed 07, September 2022

Response from hotel:-
Dear Hop, It is indeed a pleasure when our valued guests share their stay experience positively.Your generous appreciation will be a source of inspiration to our staff.It also encourages us to achieve higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager

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Ronald Watson

1 Review

Level 1 Contributor

"Great Service"

I had a wonderful stay and a positive reception when I checked in. The room was clean and well maintained, my checkout was smooth I will be returning in the future.

Reviewed 18, August 2022

Response from hotel:-
Dear Ronald, Thank you and It was a pleasure having you stay with us. As a hotel, we strive to provide a guest experience that serves a variety of traveler preferences. I hope you will choose us to stay the next time you are in the area. We'll continue to provide you with a great stay when you need it, and you're sure to enjoy it again. Sincerely, Hotel Manager

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Latoya

1 Review

Level 1 Contributor

"Great Staff"

𝑨𝒎𝒂𝒛𝒊𝒏𝒈 𝒔𝒕𝒂𝒇𝒇 𝒘𝒉𝒐 𝒕𝒓𝒖𝒍𝒚 𝒄𝒂𝒓𝒆 𝒂𝒃𝒐𝒖𝒕 𝒕𝒉𝒆 𝒈𝒖𝒆𝒔𝒕 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒉𝒆𝒓𝒆, 𝒘𝒆 𝒂𝒑𝒑𝒓𝒆𝒄𝒊𝒂𝒕𝒆𝒅 𝒊𝒕! The staff were immensely hospitable! We felt incredibly welcoming. The breakfast options were good too. Again, the staff made the stay amazing! Thank you!

Reviewed 10, July 2022

Response from hotel:-
Dear Latoya, Thank you for the stay, positive feedback and appreciating the hotel staff. We are very happy to hear that and privileged to have you as a guest.We look forward to welcoming you again. Regards, Hotel Manager.

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Monk

1 Review

Level 1 Contributor

"great staff"

𝑾𝒊𝒍𝒍 𝒅𝒆𝒇𝒊𝒏𝒊𝒕𝒆𝒍𝒚 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅 𝒕𝒐 𝒇𝒓𝒊𝒆𝒏𝒅𝒔 𝒂𝒏𝒅 𝒇𝒂𝒎𝒊𝒍𝒚 𝒘𝒆 𝒂𝒕𝒕𝒆𝒏𝒅𝒆𝒅 𝒂 𝒘𝒆𝒅𝒅𝒊𝒏𝒈 𝒂𝒏𝒅 𝒂𝒍𝒓𝒆𝒂𝒅𝒚 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅 𝒊𝒕 𝒕𝒐 𝒊𝒕 Staff was friendly, helpful, was clean had a good experience while their we arrived late but was greeted with smiles will recommend it in the future

Reviewed 07, June 2022

Response from hotel:-
Dear Monk, Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager

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Alexa Diaz

1 Review

Level 1 Contributor

"Great Service"

It was a good stay breakfast could of been better but wasn't bad

Reviewed 20, May 2022

Response from hotel:-
Hello Alexa, Thank you for the stay and the positive comments. It is nice to know that you had a satisfying experience. But still we shall work on your observations.We are privileged to have guests like you. Looking forward to welcoming you back again. Sincerely, Hotel Manager.

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JJ Nisk

1 Review

Level 1 Contributor

"Really nice room"

Really nice room. Furniture was quality , nice wood floor, spacious. Very clean. Incredible mattress allowed me a couple of really good night's sleep. Quiet atmosphere as well. Well kept pool and seating area around the pool.

Reviewed 06, April 2022

Response from hotel:-
Dear Nisk, It was a pleasure having you stay at our property recently. We are glad that you were pleased with the hotel's overall facilities and services. Your positive comments shall definitely motivate us to serve our guests better. We look forward to welcoming you back soon! Sincerely, Hotel Manager

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Valentine NotOneOfYou

1 Review

Level 1 Contributor

"Loved the quality of the matress, peaceful atmosphere and good central location."

This is a very nice hotel. Super friendly staff and great, large, Clean rooms. Loved the quality of the matress, peaceful atmosphere and good central location.

Reviewed 03, March 2022

Response from hotel:-
Hello Valentine, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. It is our privilege to have guests like you. We await your next visit. Sincerely, Hotel Manager.

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Debbie Fanning

1 Review

Level 1 Contributor

"Pretty good set up."

Nice room. Helpful desk. The pool/hot tub is closed. We are here with college fishing teams for tournament. Pretty good set up.

Reviewed 04, February 2022

Response from hotel:-
Dear Debbie, It was a pleasure having you stay at our property recently. We are glad that you were pleased with the hotel's overall facilities and services. Your positive comments shall definitely motivate us to serve our guests better. We look forward to welcoming you back soon! Sincerely, Hotel Manager

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Derek Louw

1 Review

Level 1 Contributor

"Lovely, warm and kind staff."

Lovely, warm and kind staff. Very well run. They pay attention to detail. One of my best hotel experiences. Best Value in the area. I'm ONLY aware bc tried looking at other options. This had become the obvious one!

Reviewed 31, December 2021

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Jeffery Thomas

1 Review

Level 1 Contributor

"Friendly, efficient."

Friendly, efficient. Only would suggest extending the breakfast hours until 930am on the weekdays. thank you.

Reviewed 07, December 2021

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MEROZZ

1 Review

Level 1 Contributor

"Clean & quiet. Pleasant staff."

Clean & quiet. Pleasant staff.

Reviewed 05, November 2021

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cindy harbeson

1 Review

Level 1 Contributor

"Very clean the rooms are really super nice and the staff was courteous and friendly."

Very clean the rooms are really super nice and the staff was courteous and friendly.

Reviewed 04, October 2021

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Alejandro Estrada

1 Review

Level 1 Contributor

"My experience here deserves"

My experience here deserves 🌟 🌟 🌟 🌟 🌟 from check in all the way to checkout, they have free breakfast ( waffle maker, fruits, cereals, yogurt, coffee, oatmeal) i was cost impressed with the staff and cleanliness of the place, i travel a lot for work and tend to set high spectations for the places I stay in specially when it comes to cleanliness, highly recommend it and hope you get to interact with Lloyd at the front desk, he was the highlight of my stay, I came in and within 2 min (not exaggerating) I was in my room ready to rest after a long 14 hr work day.

Reviewed 03, September 2021

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Jerry Lenhausen

1 Review

Level 1 Contributor

"good place to stay"

good place to stay

Reviewed 06, August 2021

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Wanda Rivera

1 Review

Level 1 Contributor

"Loved it"

Loved it

Reviewed 01, July 2021

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Derrick Velez

1 Review

Level 1 Contributor

"Great customer service"

Great customer service Billy was excellent.

Reviewed 02, May 2021

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Pamela Rew

1 Review

Level 1 Contributor

"Excellent service"

Excellent service. Arrived early and front desk checked me in and gave me my room key but said they still had to clean room. Told me where to park closest to my room so when i came back in a bit, i could take stuff right in. Room was very clean. Key worked without issue. Everything was stocked for me. Fridge is awesome and works well. All lights work. Coffee maker in room. Bed is comfy and clean. Air works well. All kinds of food very close by. Restaurant in front parking lot. Haven't eaten there yet but Must be good food. Seems to have tons of customers.

Reviewed 03, April 2021

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Tonya

1 Review

Level 1 Contributor

"Tonya"

We would recommend to family and friends and will stay there next time we visit. Liked · The housekeeping staff took good care of us. The room was clean and towels were replenished. We were very comfortable.

Reviewed 03, March 2021

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Ryan Reining

1 Review

Level 1 Contributor

"Great stay."

Very clean

Reviewed 02, January 2021

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Seth Brandsoy

1 Review

Level 1 Contributor

"great stay."

Nice hotel Friendly staff

Reviewed 04, December 2020

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Al Dun

1 Review

Level 1 Contributor

"Great stay."

Great experience!!

Reviewed 04, November 2020

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Al Dun

1 Review

Level 1 Contributor

"Great stay."

Great experience!!

Reviewed 28, October 2020

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Henry Fonda

1 Review

Level 1 Contributor

"Nice place to stay"

Recently stayed here and it's one of good best western hotel. Super clean, friendly yet very professional staff and great service...They have recently renovated this hotel. Things to mention are clean rooms, comfortable bed and pillow, Breakfast was hot and had options to choose from. I would say It was great stay at this place. I will stay here again and would recommend people to stay here.

Reviewed 07, March 2018

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