Sleep Inn & Suites Gatlinburg TN

  335 East Parkway, Gatlinburg, TN, 37738, US
+1 (865) 436-9945    support@reviewter.com
Hotel Website

Hotel Description

Welcome to your new favorite hotel in Gatlinburg TN, the respected Sleep Inn and Suites. This smoke-free hotel is your getaway for a pleasant night`s sleep that will allow you to wake to good mornings.

214 Reviews from our Reviewter Community

Traveller rating

Service
location
Rooms

Traveller type

Business      (15)
Couples      (74)
Family      (95)
Friends      (12)
Solo      (18)

Language

English

Travellers Reviews

KELLY LABICHE

KELLY LABICHE

1 Review

Level 1 Contributor

"Nice"


1st floor is a little warm and muggy but thats where the pool is....the front desk ppl were nice and helpful..... clean rooms

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Stayed at   07/2021

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MICHAEL KINNEY

MICHAEL KINNEY

1 Review

Level 1 Contributor

"Sleep in"


Staff was very nice, breakfast was good, and absolutely loved the no housekeeping everyday. But the furniture and carpet is older than the hills, the bed was marginal. And no snack shop down I'm the lobby

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Stayed at   07/2021

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DAVID GLASSMAN

DAVID GLASSMAN

1 Review

Level 1 Contributor

"Reasonable rate, just off Parkway"


This hotel was off Parkway so it was easy to access. The rate was much lower than those on Parkway and it was still an easy walk to Parkway. Breakfast was adequate and pool was open. Good room size.

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Stayed at   07/2021

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STAN COSS

STAN COSS

1 Review

Level 1 Contributor

"Nice location and accommodations"


The Sleep Inn was very accommodating with a well-stocked continental breakfast, a pool within a sunroom, and clean and updated place to spend the night. The hotel is within walking distance of downtown Gatlinburg and also near the turnoff for Pigeon Forge.

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Stayed at   07/2021

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TRACEY CASTO

TRACEY CASTO

1 Review

Level 1 Contributor

"Alright "


It was clean stuff was friendly. Bed was OK pillows was small. There was little issues like you need to get a key replaced every time.

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Stayed at   07/2021

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Karen Thomas

Karen Thomas

1 Review

Level 1 Contributor

"Great place"


Very accommodating ! Great staff

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Stayed at   04/2021

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Kayla Anderson

Kayla Anderson

1 Review

Level 1 Contributor

"Clean and Comfortable"


Clean, nice staff, and much nicer rooms than more expensive hotels I have stayed at.

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Stayed at   04/2021

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JOHN GARNER

JOHN GARNER

1 Review

Level 1 Contributor

"Sleep Inn Gatlinburg"


The building and lobby definitely need renovated, but the staff was friendly.

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Stayed at   06/2021

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Johnny Liverman

Johnny Liverman

1 Review

Level 1 Contributor

"My 2nd Home"


Many years since Sleep Inn was built we have been staying here every year on our vacation. The staff is the best and Mikey the owner is awesome.He cares about all the folks that visit and his staff followers his lead. I can only speak for our experience and every year it’s the best and I would recommend Sleep Inn Gatlinburg to anyone and also the location is perfect...

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Stayed at   06/2021

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AMY MOSKOWITZ

AMY MOSKOWITZ

1 Review

Level 1 Contributor

"Visiting the smokies"


average room in a tourist town

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Stayed at   06/2021

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Kayla Anderson

Kayla Anderson

1 Review

Level 1 Contributor

"Friendly Staff"


Clean, nice staff, and much nicer rooms than more expensive hotels I have stayed at.

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Stayed at   04/2021

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KEVIN TRANTINA

KEVIN TRANTINA

1 Review

Level 1 Contributor

"Positive Experience, great location"


Room was clean, and beds were comfortable. Location was great. Easy (but not short) walk to the strip and easy to head out of town on East Parkway to Ramsey Cascades trail. Parking is expensive in town so saves a lot being able to walk. Hot tub was great after a long day of hiking. Decent breakfast including some hot items. Only real issue is that the hall carpets are not being cleaned. Not swept once in 4 days and quite soiled. Probably can't hire enough help to keep up with everything thanks to COVID. Would stay here again.

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Stayed at   06/2021

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CASEY SMITH

CASEY SMITH

1 Review

Level 1 Contributor

"Holiday Getaway"


Room was on the smaller side, but plenty of room for two. We loved the fact that it was just a short walk to downtown but not in the middle of all the crowds! We also loved the balcony that opened up to the street. The breakfast was good for a continental breakfast and the lady that worked that area was extremely hospitable. Would stay again.

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Stayed at   05/2021

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JESSICA BANTA

JESSICA BANTA

1 Review

Level 1 Contributor

"For the price you can’t beat it"


Room was clean. Pool is not outside which I am sure is great in winter. Really enjoyed the small balcony off of our room.

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Stayed at   05/2021

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JACQUELINE GREY

JACQUELINE GREY

1 Review

Level 1 Contributor

"Enjoyed it."


We enjoyed the facility, including the indoor pools. We loved having a jacuzzi in the room, but it was too hot for the fireplace. The breakfast was a little lame, with no bread or fresh fruit at all, and the same items day after day, but this is always a roll of the dice with Sleep Inns. The staff did a good job keeping what they did have restocked. The hotel is very close to downtown, which was nice, and the staff was great, very friendly, efficient, and welcoming. Overall we enjoyed our stay a lot, and would go back there, without a doubt.

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Stayed at   05/2021

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ANNETTE BULLINS

ANNETTE BULLINS

1 Review

Level 1 Contributor

"Great stay "


Great stay loved it

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Stayed at   05/2021

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 Mark Kennedy

Mark Kennedy

1 Review

Level 1 Contributor

"Friendly Staff"


Great location , jacuzzi tub, and a fire place !!! Nice staff . Just a very pleasant stay . An easy walk to the Main Street of Gatlinburg .

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Stayed at   03/2021

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KARON ROWDEN

KARON ROWDEN

1 Review

Level 1 Contributor

"Enjoyed my stay"


It had a nice hot tub - a very big plus for us, a nice lazy river and heated pool. The hot breakfast was good. The room was great - very clean and bed was comfy. The trolley stopped for us just right by hotel but we also walked to town and it wasn't too far - i just didn't bring great walking shoes. I definitely recommend this budget friendly nice clean hotel with very friendly staff.

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Stayed at   05/2021

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BRANDY SMART

BRANDY SMART

1 Review

Level 1 Contributor

"Fantastic spot!"


Staff was wonderful. Room was clean. Breakfast was delightful. Pool was very cold but hot tub was very hot

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Stayed at   04/2021

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 Randal Sanderson

Randal Sanderson

1 Review

Level 1 Contributor

"Friendly staff"


Fantastic staff! Extremely kind and hospitable!

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Stayed at   03/2021

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STEPHEN ELLIS

STEPHEN ELLIS

1 Review

Level 1 Contributor

"Pretty decent hotel for Gatlinburg"


Fairly comfortable room that appears to have been renovated recently. The room was a bit small for more than one or two people. The property had an on site parking garage that was quite narrow for a larger vehicle but it was great that I didn't have to pay for parking. The major issue I noticed is that the hotel hallways and elevator smelled of pot smoke but that's Gatlinburg in general so I overlooked it.

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Stayed at   03/2021

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CAROL DUGGER

CAROL DUGGER

1 Review

Level 1 Contributor

"Honeymoon :)"


Me and my wife stayed here on our honeymoon and the service was GREAT!! The staff and rooms were amazing. Will be coming back!! Definitely suggest coming here!!

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Stayed at   03/2021

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AMBER CALDWELL

AMBER CALDWELL

1 Review

Level 1 Contributor

"Awesome stay!"


We checked in with ease. The hotel was in a great location! It was clean, the rooms were nice, and the staff was always super friendly! We truly enjoyed our stay and would 10/10 recommend to anyone, especially with children! We had two kids age 6 and 9 with us and they loved the pool, lazy river and hot tub!

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Stayed at   03/2021

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Tony Douglas

Tony Douglas

1 Review

Level 1 Contributor

"Friendly staff"


Great place to stay. Right in downtown Gatlinburg. Friendly staff great customer service.

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Stayed at   01/2021

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JODEL PEREZ

JODEL PEREZ

1 Review

Level 1 Contributor

"Worth the stay "


Despite reading some of the negative reviews on google and on the choice hotel app I decided to book this hotel for a weekday getaway last night , needless to say the hotel was great!! I got a jacuzzi suite on the top floor, had great views nice and quiet room, everything worked rooms were clean staff was friendly, jacuzzi was super hot, fire place had the room nice and toasty. Definitely will be going back and strongly recommend!! The tv was a bit small for the suite apart from that it would of gotten an easy five stars.

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Stayed at   03/2021

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CURTIS HOWELL

CURTIS HOWELL

1 Review

Level 1 Contributor

"Okay "


Okay

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Stayed at   02/2021

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WILLIAM BOTTOM

WILLIAM BOTTOM

1 Review

Level 1 Contributor

"Nice place to stay at "


We enjoyed our stay. The room was very clean and the staff was helpful.

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Stayed at   02/2021

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LAURA BENNET

LAURA BENNET

1 Review

Level 1 Contributor

"Great Location "


Great location and easy access!

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Stayed at   02/2021

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JULIE LARUE

JULIE LARUE

1 Review

Level 1 Contributor

"Nice location"


It’s right off the main strip so it’s really quiet which is lovely. They went the extra mile for Valentine’s Day with a rose and chocolate bar on the bed which was a fun touch. It’s not spotless but the linens were clean and so was the bathroom. it is a great value and a great location. I would recommend to stay here.

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Stayed at   02/2021

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JASON PHILLIPS

JASON PHILLIPS

1 Review

Level 1 Contributor

"Sleep Inn & Suites, Gatlinburg"


Staff was friendly and location is good. 10-15 min walking distance to the Parkway. Our room (610) gets 3 stars for cleanliness.

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Stayed at   02/2021

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 Justin Cooper

Justin Cooper

1 Review

Level 1 Contributor

"Nice hotel"


Nice hotel, great room, affordable

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Stayed at   01/2021

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TAMBER GALLOUP

TAMBER GALLOUP

1 Review

Level 1 Contributor

"Would stay again"


King suite was very clean. Friendly staff.. Pool was too chilly for me. Hot tub closed due to covid. No breakfast due to covid. But the room was amazing, jacuzzi was relaxing, clean bathroom. Fireplace was a great feature! The walk to the main strip was doable, but would be hard on kids or elderly. Great price, great stay!

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Stayed at   02/2021

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DYNASTY YOUNG

DYNASTY YOUNG

1 Review

Level 1 Contributor

"Excellent rooms for the price and location "


Staff and rooms great and the inside pool was a plus

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Stayed at   02/2021

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CARLA WILSON

CARLA WILSON

1 Review

Level 1 Contributor

"Birthday adventures "


Was clean and comfy. Would stay again

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Stayed at   02/2021

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FELICIA COVINGTON

FELICIA COVINGTON

1 Review

Level 1 Contributor

"NC traveling "


Room is very comfortable. Front desk staff was amazing

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Stayed at   01/2021

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BRITTANY GREEN

BRITTANY GREEN

1 Review

Level 1 Contributor

"Great hotel"


Room was clean, employees were friendly, and the hotel in right next to the strip.

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Stayed at   01/2021

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JOSHUA YOAKEM

JOSHUA YOAKEM

1 Review

Level 1 Contributor

"Weekend Stay"


Very friendly staff, very accommodating. Booked a room same day and got right in.

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Stayed at   01/2021

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BROOKS ROBINSON

BROOKS ROBINSON

1 Review

Level 1 Contributor

"Vacation"


We had a great time in Gatlinburg! We loved the Mexican restaurant with the view, not far from hotel. My kids loved the indoor heated pool & lazy River. Traffic is heavy during the weekend but not so much during the week. It was cheaper to park on a side road & walk than to pay $20 to park. Gatlinburg was so beautiful with Christmas lights at night! We will stay again at Sleep Inn!

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Stayed at   01/2021

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 heather proctor

heather proctor

1 Review

Level 1 Contributor

"Great place"


Great for the price and location! We booked same day on New Years and they had a room available!! Good location as we were able to walk to city center within just a few minutes. The pool was great, rooms were clean and parking was simple. Friendly service when we checked in too! No breakfast at this time, with COVID19, but they did have coffee and juice available 24/7.

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Stayed at   01/2021

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BROOKE HYLEMAN

BROOKE HYLEMAN

1 Review

Level 1 Contributor

"Review "


I loved it. Awesome pool and great service!

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Stayed at   01/2021

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ALLEN BASSETT

ALLEN BASSETT

1 Review

Level 1 Contributor

"Great staff!"


Daniel was by far the best choice hotel employee I've ever met! He went above and beyond to accommodate us and make sure we had a great stay! Thank you Daniel!

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Stayed at   12/2020

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Allie

Allie

1 Review

Level 1 Contributor

"Great place"


Had a wonderful romantic trip and stay. Rooms are very clean and just like the pics online. Loved the jacuzzi tub and fireplace 🎄♥️

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Stayed at   12/2020

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ANGEL SANCHEZ

ANGEL SANCHEZ

1 Review

Level 1 Contributor

"Amazing stay"


We had an amazing stay, rooms were comfortable and affordable. It’s was a couples trip but we definitely be back with the kids.

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Stayed at   12/2020

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RANDY MORRIS

RANDY MORRIS

1 Review

Level 1 Contributor

"Nice hotel"


Very nice room and clean. Desk was very helpful

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Stayed at   12/2020

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MARIA URQUIETA

MARIA URQUIETA

1 Review

Level 1 Contributor

"Good "


We like the location and the people they are very friendly

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Stayed at   01/2020

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NURY TORRES

NURY TORRES

1 Review

Level 1 Contributor

"Hotel "


It was a fun vacation having the hotel so close to downtown was the best part we were able to walk downtown as many times as we wished without having to worry about finding parking or paying the parking fee. Hotel was cozy clean and quiet.

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Stayed at   11/2020

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GORDON DARNELL

GORDON DARNELL

1 Review

Level 1 Contributor

"Great for Family trips to Gatlinburg"


5 minute walk to the Aquarium...Very conveniently located for a family trip to Gatlinburg. Clean rooms plus indoor heated pool, lazy river, and hot tub.

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Stayed at   11/2020

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Kia Ray

Kia Ray

1 Review

Level 1 Contributor

"Great place"


Had a great stay i definitely recomend this one

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Stayed at   11/2020

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BRAD HULL

BRAD HULL

1 Review

Level 1 Contributor

"Great"


Great

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Stayed at   11/2020

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WAYNE SLOMIANY

WAYNE SLOMIANY

1 Review

Level 1 Contributor

"Nice Getaway"


Safe, reasonably priced, getaway to the Smoky Mountains.

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Stayed at   11/2020

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PAULINE HILLIARD

PAULINE HILLIARD

1 Review

Level 1 Contributor

"Very clean"


Just long walk to the strip but super nice

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Stayed at   11/2020

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Charlene Angell

Charlene Angell

1 Review

Level 1 Contributor

"Smoky Mtn Trip"


Everything was expected.

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Stayed at   11/2020

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NICHOLE RICE

NICHOLE RICE

1 Review

Level 1 Contributor

"Quiet area away from traffic, but close enough to walk"


Very clean, very comfortable bedding! Staff was friendly and helpful. The big swimming pool was too cold, but the lazy river was great, along with the hot tub! There is plenty of parking, but can get congested by the front door of people blocking you to get through as they are checking in or out. Near a trolley stop. Convenient area away from the strip traffic. The views are nothing special, but have balcony access for smoking or checking on weather. There are no dressers to put clothes in, but there is a microwave and fridge, and a closet space to hang clothes. Wifi worked well. Absolutely no issues which helped make our stay pleasant.

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Stayed at   10/2020

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Kia Ray

Kia Ray

1 Review

Level 1 Contributor

"Great place"


Had a great stay i definitely recomend this one

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Stayed at   10/2020

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TIM BOBBETT

TIM BOBBETT

1 Review

Level 1 Contributor

"Went out of their way"


They were very helpful and getting my daughter a room set up. Not very many in the area Were is willing to go as far as they did to help my daughter out

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Stayed at   10/2020

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NATHAN SCOTT JR.

NATHAN SCOTT JR.

1 Review

Level 1 Contributor

"Gatlinburg / Falls foliage "


The hotel was very clean and quite. The location was good for being able to walk thru downtown Gatlinburg Checkin and checkout were easy and quick

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Stayed at   10/2020

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TIMOTHY MCGARRY

TIMOTHY MCGARRY

1 Review

Level 1 Contributor

"Convenient place"


Good location and convenient.

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Stayed at   10/2020

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SANDRA BISHOP

SANDRA BISHOP

1 Review

Level 1 Contributor

"Good location "


We enjoyed our stay. Friendly staff. Comfortable room.

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Stayed at   10/2020

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MOLLY JONES

MOLLY JONES

1 Review

Level 1 Contributor

"We would stay again!"


Clean room. GREAT service!

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Stayed at   10/2020

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MIKE  MOORE

MIKE MOORE

1 Review

Level 1 Contributor

"Good stay"


This Sleep Inn is in a great location. Being on East Parkway meant we could avoid the terrible traffic on the main parkway and the backroads routes were beautiful in October. We were close to great restaurants - The Alamo and Flapjacks - and we could sit on the balcony for mountain view. We stayed in a King suite. It was spacious with plenty of seating and fireplace and it had a larger sized refrigerator and microwave. The bed was comfortable. Our only complaint is: terrible pillows! We were impressed with the indoor pool and lazy river and they don't price gouge for drinks from the vending machines. Helpful, friendly staff. Great stay!

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Stayed at   10/2020

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JENNIFER  FRIZELL

JENNIFER FRIZELL

1 Review

Level 1 Contributor

"Nice room at fair price"


Clean room with comfortable bed and quality blankets etc. Jetted tub was clean and appreciated, we used it every day. Friendly front desk staff

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Stayed at   10/2020

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ANNE  KERSEY

ANNE KERSEY

1 Review

Level 1 Contributor

"Awesome"


Awesome

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Stayed at   10/2020

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CARRIE  EDMONSON

CARRIE EDMONSON

1 Review

Level 1 Contributor

"Location and cleanliness "


Great room for a good value. Can’t beat the location. Good place to get out of the traffic and go around if you want to go to pigeon forge. Was very happy with our stay.

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Stayed at   10/2020

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AYESHA    JONES

AYESHA JONES

1 Review

Level 1 Contributor

"Perfect location "


This hotel is in the perfect location in Gatlinburg. You’ll get morning views of the mountains. Nice size balcony to get fresh air. Right down the hill is the strip where majority of the attractions, restaurants and shops are. I gave the room three stars because of cleanliness. The mirrors around the jacuzzi had hand prints all over displaying the “fun” the previous occupants had. We ended up cleaning it ourselves and did a thorough cleaning of the jacuzzi as well. Everything else was as expected. I would recommend this hotel.

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Stayed at   09/2020

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DAVID  HUTCHINS

DAVID HUTCHINS

1 Review

Level 1 Contributor

"Great room. Freezing pool"


Everything was pretty good. Except the pool felt like it was about 60 degrees. The indoor heated pool was way too cold to use.

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Stayed at   09/2020

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BRAD  GAYLOR

BRAD GAYLOR

1 Review

Level 1 Contributor

" "


Nice helpful staff. Walking distance to downtown. Room and furniture slightly dated but overall a nice place to stay. We will be back.

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Stayed at   09/2020

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Arman Bagchi

Arman Bagchi

1 Review

Level 1 Contributor

"Clean and comfortable "


I am exceptionally content with my room this evening! I have a king suite with a a fire-place and a gallery sitting above the road. The bed is comfortable, the cushions are delicate, the room is perfect, it has an indoor salt water pool and what-not.

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Stayed at   09/2020

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INEZ  CAIN

INEZ CAIN

1 Review

Level 1 Contributor

"Excellent"


Loved my stay. All staff were knowledgeable, friendly and pleasant. Room was very clean and well kept.

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Stayed at   09/2020

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CHRISTINA  ZINN

CHRISTINA ZINN

1 Review

Level 1 Contributor

"Nice weekend Stay"


The guy that checked us in was nice and helpful. The room for the most part was clean other than a jug of tea was left in the fridge from the guest before us but we were only staying two nights and not using the fridge so I was not too worried. I checked the rest of the room after finding that and it was clean. The bed was soft and made for a good night sleep. For the time we were in the room it worked for our needs.

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Stayed at   09/2020

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TRAVIS  WINSTEAD

TRAVIS WINSTEAD

1 Review

Level 1 Contributor

"Stay"


Very friendly and clean

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Stayed at   09/2020

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ROBERT HARRIS

ROBERT HARRIS

1 Review

Level 1 Contributor

"Gatlinburg"


Due to change in business needs had a chance to stay in Gatlinburg. During this pandemic. Got a very good rate on room..last minute. Hotel was clean and room was very comfortable. Staff very friendly. Will stay again. Will recommend this unit.

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Stayed at   09/2020

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TREVA  COZZOLINO

TREVA COZZOLINO

1 Review

Level 1 Contributor

"Awesome "


Room was awesome. No room service due to Covid-19 but knew ahead of time. Perfect location

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Stayed at   08/2020

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 Rachel Wheeler

Rachel Wheeler

1 Review

Level 1 Contributor

"Great place"


One evening we were chatting with Mikey who is a manager at the resort. We wanted to compliment him on the cleanliness and great atmosphere of the resort. He was so nice and gave us so much information about the resort and questions my wife had about the decor and scent in the lobby. We loved it here and miss it already

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Stayed at   08/2020

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STACEY BRANHAM

STACEY BRANHAM

1 Review

Level 1 Contributor

"Spring break "


The kids had a great time in the pool, lazy river and hot tub. It was close to everything we wanted to do. Breakfast was hot every morning. Beds were comfortable. Front desk was friendly!!!

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Stayed at   03/2020

Response from hotel:-
Dear Guest, Thanks for helping us by offering this review. We are delighted that you like our hotel clean room, comfortable bed, pool, breakfast, and friendly staff service. Guests who trust us are rewarded in most cases with an experience that exceeds their expectations. We're dedicated to always rating as the best hotel in Gatlinburg, TN. We're committed to providing excellence when you stay with us again. Rest assured that we'll take your comments to heart. We thank you. Sincerely, Hotel Manager

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MIKE WOOTEN

MIKE WOOTEN

1 Review

Level 1 Contributor

"Great hotel "


Rooms are comfortable, staff is awesome and location is perfect.

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Stayed at   02/2020

Response from hotel:-
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

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Cindy Padgett

Cindy Padgett

1 Review

Level 1 Contributor

"Langley Bible Marriage Retreat"


Linda Wilson was extremely helpful in arranging our rooms & conference room. This is the 3rd year she has been my contact person, does an exceptional Job, & is a tremendous asset to Slerp ain’t. The entire front desk staff were great. Will definitely visit again with our group, or family.

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Stayed at   02/2020

Response from hotel:-
Dear Cindy Padgett, Thanks for taking a moment to comment about our hotel. I'm so pleased that your experience was nice enough that you will stay with us again and also that you would recommend us to others. I hope you have a chance to do that. If you have family members, friends or colleagues traveling in this area, make sure they know about our hotel. We'll do a great job meeting their needs too. Sincerely, Hotel Manager

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JOHN  GIRARD

JOHN GIRARD

1 Review

Level 1 Contributor

"Great Value"


Quick weekend getaway. Enjoyed our stay. Great value, reasonable priced accommodations, very close to attractions.

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Stayed at   02/2020

Response from hotel:-
Dear JOHN GIRARD, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

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EDWARD LAUDUSKIE

EDWARD LAUDUSKIE

1 Review

Level 1 Contributor

"SLEEP INN - Pleasantly Surprised"


We stopped in Gatlinburg for an overnight stay on our way back to Atlanta. We selected Sleep Inn and was pleasantly surprised by this excellent property. The location was great, the price was reasonable, the room was exceptional, and the breakfast was very good. We visit Gatlinburg about twice a year and this was the first time we stayed at this location. From this experience, we will definitely stay here again.

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Stayed at   03/2020

Response from hotel:-
Dear EDWARD LAUDUSKIE, I appreciate your feedback. I’m glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We’ll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

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Jennifer Neal

Jennifer Neal

1 Review

Level 1 Contributor

"Great"


Clean , friendly, comfortable. Delicious breakfast. Nice pool.

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Stayed at   02/2020

Response from hotel:-
Dear Jennifer Neal, Thanks for helping us by offering this review. We are delighted that you like our hotel clean room, comfortable bed, pool, breakfast, and friendly staff service. Guests who trust us are rewarded in most cases with an experience that exceeds their expectations. We're dedicated to always rating as the best hotel in Gatlinburg, TN. We're committed to providing excellence when you stay with us again. Rest assured that we'll take your comments to heart. We thank you. Sincerely, Hotel Manager

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Reva Garvin

Reva Garvin

1 Review

Level 1 Contributor

"Awesome time!!"


Hotel was clean and everyone was very welcoming. Really enjoyed our stay and will definitely be back. Daniel was awesome and very helpful.

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Stayed at   02/2020

Response from hotel:-
Dear Reva Garvin, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you when you need us again. Sincerely, Hotel Manager

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KINBERLY JUNGKURTH

KINBERLY JUNGKURTH

1 Review

Level 1 Contributor

"Pleasantly Surprised "


I was a little concerned because I did one of those Price Line deals and didn't know what I was getting. The images I saw online after I booked the room weren't great. I was thinking, "What have I gotten myself into?!". The staff was great! The hotel itself looked good in person. The rooms were more updated than the pictures I saw. The pool area was so much fun! The building and pool area are aged but they have done good with what seems like renovations.

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Stayed at   02/2020

Response from hotel:-
Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

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LOGAN PREECE

LOGAN PREECE

1 Review

Level 1 Contributor

"Amazing stay"


My families weekend trip was a amazing and the stay at the sleep in was very pleasing! The staff and hotel in general was very kind to us and we will be staying again!

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Stayed at   02/2020

Response from hotel:-
Dear LOGAN PREECE, I appreciate your feedback. I’m glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We’ll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

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CHRISTOPHER FOSTER

CHRISTOPHER FOSTER

1 Review

Level 1 Contributor

" had a family get away"


had a great time at the motel. enjoy the morining breakfast

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Stayed at   02/2020

Response from hotel:-
Dear Guest, Thanks for your stay and great feedback. It is really encouraging. We are proud to be known as the best family Hotel in our area. We are also glad to know that had a comfortable holiday with your family and enjoyed breakfast at our hotel. You are welcome again to our hotel. Sincerely, Hotel Manager

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Christy Slone

Christy Slone

1 Review

Level 1 Contributor

"Very nice! "


We had a wonderful stay, thanks for making this right and allowing us another opportunity for us to retry choice hotels.

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Stayed at   02/2020

Response from hotel:-
Dear Guest, Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I’m very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I’m happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

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Willys Brotherton

Willys Brotherton

1 Review

Level 1 Contributor

"Stay at Sleep Inn"


Everything went really well. Thanks to all the staff!

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Stayed at   02/2020

Response from hotel:-
Dear Guest, I am so pleased to see our staff's efforts helped in making your visit a memorable one. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide for each and every guest. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

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KAILEE   OGLE

KAILEE OGLE

1 Review

Level 1 Contributor

"Nice Room!"


Room was very comfortable. Great breakfast. Didn't use the pool but it looked relaxing. Staff was excellent.

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Stayed at   02/2020

Response from hotel:-
Dear Guest, Thanks for your exceptionally pleasant comments about our hotel amenities, facilities and more. We take real pride in serving guests well and try to make the guest experience as good as possible. I hope you will indeed be able to stay with us again in the future. You will be most welcome. Sincerely, Hotel Manager

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MORGAN PERRY

MORGAN PERRY

1 Review

Level 1 Contributor

"Feb 18th "


The room was far better than we expected, service was W-9plus, couldn't ask for better😎

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Stayed at   02/2020

Response from hotel:-
Dear Guest, Thank you for choosing our hotel your home away from home. We're glad that we exceeded more than your expectations. We are happy that you enjoyed the outstanding service of our staff present during your stay. Thank you for acknowledging the great service our associates are known for. We strive to satisfy every guest, every stay. We'll be thrilled to share your appreciation at our next staff meeting. We look forward to seeing you on your next visit. Sincerely, Hotel Manager

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CATHY STADLER

CATHY STADLER

1 Review

Level 1 Contributor

"Great hotel"


Very nice pool and hot tub

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Stayed at   02/2020

Response from hotel:-
Dear Guest, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. Sincerely, Hotel Manager

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Johnny Painter

Johnny Painter

1 Review

Level 1 Contributor

"Great Stay"


Nice place to stay and would do it again

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thanks for choosing our hotel for your stay. I’m glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travellers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

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TERESA ENLOW

TERESA ENLOW

1 Review

Level 1 Contributor

"Great location and friendly staff"


Great location to everything "Gatlinburg". No need to get back in the car once you park it. The staff was so nice and the bed was extra comfy. The hotel is a little out dated but $300 for 3 nights on Valentine's weekend was well worth the money!! I would stay there again.

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Stayed at   02/2020

Response from hotel:-
Dear Guest, Thank you so much for your kind words. I’m so pleased that you liked our friendly staff's hospitality and convenient location. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

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SHEREDA BATISTE

SHEREDA BATISTE

1 Review

Level 1 Contributor

"Best of the Smokey Mountains "


The room was newly renovated, clean and right in the mountains, quiet, views were great

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Stayed at   02/2020

Response from hotel:-
Dear Guest, Thank you so much for such an overwhelming comment about our hotel. It made our day. I’m so pleased that you found us a beautiful place to stay and especially enjoyed the mountains, newly renovated clean rooms. We take real pride in this hotel and in serving guests like you, and I’m happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

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JIM MARSHALL

JIM MARSHALL

1 Review

Level 1 Contributor

"Last minute trip"


A sudden trip to E TN that I figured would be a hassle was made most pleasant by our rooming accommodations.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I’m very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I’m happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

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WENDELL JACKSON

WENDELL JACKSON

1 Review

Level 1 Contributor

"Jan Trip"


Quite, great location for our mtn visit.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a quiet place to stay and our location served the purpose of your stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

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TYLER HALL

TYLER HALL

1 Review

Level 1 Contributor

"Anniversary Stay"


We come to Gatlinburg every year for our anniversary. Sleep Inn was awesome, indoor heated pool and indoor lazy river. Room was remodeled and very nice.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, First of All, Belated Happy Anniversary to both of you !!! Best wishes !!! I am so delighted that you chose to celebrate such a special occasion with us. We wish you to spend each of your anniversaries in our hotel. We are really really really very overwhelmed by the wonderful feedback for our hotel and a 5-Star rating. Your appreciation means a lot to us. I will share this review with my staff, We hope to have you back in the near future and take part in more of your life's celebrations and milestones. Sincerely, Hotel Manager

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MILDRED RICHMOND

MILDRED RICHMOND

1 Review

Level 1 Contributor

"Nice hotel"


Great hotel for the price!

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your feedback and are delighted to hear you say "Great hotel for the price." We look forward to welcoming you back real soon!. Sincerely, Hotel Manager

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NICOLE BEALE

NICOLE BEALE

1 Review

Level 1 Contributor

"Getaway"


Our room was as pictured online. The location was great, even on the really cold days we were still able to walk to downtown in minutes yet were away from all the craziness of downtown.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

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JULIE WALLEN

JULIE WALLEN

1 Review

Level 1 Contributor

"Gatlinburg Sleep Inn"


Everything was really nice ... rooms, staff, breakfast

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thanks for being a guest at our hotel. We are happy that everything went great and you were very much impressed with our hotel amenities & facilities. It gives me extreme pleasure and satisfaction to know that you have enjoyed your stay here with us at our hotel. Our endeavour is to continuously excel in guest satisfaction and comfort and we always seek the valuable feedback of our esteemed guests like you to improve positively and excel even further. Thank you so much for your awesome feedback, and looking forward to serving you again in the near future. Sincerely Hotel Manager

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ELAINE BURKETT

ELAINE BURKETT

1 Review

Level 1 Contributor

"Getaway"


The hotel was clean with friendly staff loved the hot tub.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's hospitality and hot tub offered at our property. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

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RICK SMITH

RICK SMITH

1 Review

Level 1 Contributor

"Pleased "


Very helpful staff . Great corporate rates .

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Making you happy makes us happy! We are glad we met your expectations for the price paid, as we truly love to deliver exceptional customer service at a reasonable price to each and every guest. Your compliments serve as an encouragement to all of us! Thanks again for making our day! We look forward to your next stay. Sincerely, Hotel Manager

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Kenneth Simonis

Kenneth Simonis

1 Review

Level 1 Contributor

"Great Show"


Always have a great stay when in Gatlinburg. Service is spectacular too. Love the bedding.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thank you for your loyalty in choosing our hotel for your stay, whenever you are in this area. We are overwhelmed, feel honoured and privileged. We are pleased to read that we always met all of your expectations and is the reason you have visiting our hotel again and again. We appreciate your kind comments and look forward to welcoming you back very soon. Sincerely, Hotel Manager

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AMERICO  PASSARETTI

AMERICO PASSARETTI

1 Review

Level 1 Contributor

"Great Location / Service"


My Family was welcomed and felt comfortable during our stay !! Thank you for helping to make such a memorable trip!!

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thanks for your great appreciation to our staff. It has been our pleasure and honour to serve you. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments as I know it will encourage them to hear that a guest has noticed their efforts. I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide for each and every guest. We invite to visit us again. Sincerely, Hotel Manager

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MICHAEL  SHEEN

MICHAEL SHEEN

1 Review

Level 1 Contributor

"Great place to stay"


Close to everything, but out of the congested streets.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thanks for your nice comments. We are pleased that our location was convenient for you as it was close to your areas of attractions. We’ll be here for you when you need us again. Sincerely, Hotel Manager

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ADRIENNE BUNCH

ADRIENNE BUNCH

1 Review

Level 1 Contributor

"New Year'a trip"


This hotel is in a great location, roomy, neat and clean. Balcony was a nice plus. We were walking distance to the attractions in Gatlinburg and just 30 min to Pigeon Forge. We walked to the Space Needle to see the NYE fireworks. I will stay again.

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Stayed at   12/2019

Response from hotel:-
Dear Guest, Thanks for your overwhelming comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

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Ashtyn Smith

Ashtyn Smith

1 Review

Level 1 Contributor

"Great hotel"


We really enjoyed our stay. The rooms were clean, front desk was nice & helpful, pool was clean, and the location was great. We could walk to the strip in Gatlinburg from our hotel which saved a few bucks for parking. Only bad thing is that Gatlinburg was very crowded on New Years so it took a while to get to the hotel.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager

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CRYSTAL JOHNSTON

CRYSTAL JOHNSTON

1 Review

Level 1 Contributor

"Room design fail"


Beds are comfortable. What we didn't like about it was the suite we got had a fireplace and a jacuzzi however the fireplace is on the other side of the sofa so you couldn't see it. So there wasn't a point in getting a room with a fireplace if you cant see it.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thanks for staying at our hotel during your recent visit to our area. We appreciate your review and the observations both positive as well as negative. They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you may see the difference in the future. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

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STEVE VANDERVER

STEVE VANDERVER

1 Review

Level 1 Contributor

"Pleasantly Surprised!"


To our surprise. This hotel was was quiet and clean. We would definitely stay here again with our family.

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Stayed at   12/2019

Response from hotel:-
Dear Guest, Thanks for your overwhelming comments. I’m pleased that you would recommend this property and that you found our hotel to be a quiet place to stay. I’m also glad that our hotel impressed you enough that you found it reliable for your friends & family. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

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MANUEL PIZA

MANUEL PIZA

1 Review

Level 1 Contributor

"The best place."


Un excelente lugar para descansar donde los niños también pueden disfrutar. Gracias Thanks.

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Stayed at   01/2020

Response from hotel:-
Dear Guest, Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your feedback and are delighted to hear you say "The best place." We look forward to welcoming you back real soon!. Sincerely, Hotel Manager

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MARIA CERVANTES

MARIA CERVANTES

1 Review

Level 1 Contributor

"very good"


the only complaint was WiFi and breakfast.

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Stayed at   12/2019

Response from hotel:-
Dear Guest, Thank you so much for your valuable feedback. I'm pleased that you were satisfied with everything other than the WiFi and breakfast issue which detracted from your stay. I'm very concerned that we let you down and assure you that action is already being taken to make things better for the future. Your experience is not an indication of how we normally do business, and we’ll work to provide a more consistent experience in the future. Sincerely, Hotel Manager.

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SUSAN BOUCHILLON

SUSAN BOUCHILLON

1 Review

Level 1 Contributor

"Pleasant stay"


We needed to be in Gatlinburg for a business meeting. The room was great and was clean. The management was attentive to needs. The hotel was full so the breakfast bar was very active but the food was replenished as needed.

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Stayed at   12/2019

Response from hotel:-
Hello Guest, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment to the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Sincerely, Hotel Manager

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WILLIAM CROSS

WILLIAM CROSS

1 Review

Level 1 Contributor

"Great Get a way"


Close enough to walk to everything, clean rooms, great breakfast, great place to stay. Would definitely stay here again when I return. Oh and the jacuzzi room was the only way to go.

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Stayed at   12/2019

Response from hotel:-
Dear Guest, Thanks for choosing our hotel for your stay. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I’m very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I’m happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

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ROBERT SLOCKETT

ROBERT SLOCKETT

1 Review

Level 1 Contributor

"Pretty good."


We stayed four nights. Overall I was satisfied. The hotel could improve the breakfast a little. There weren't any small milk cartons for a bowl of cereal. There weren't any bagels or muffins, either. Also, before the last night of our stay, the maid service was almost non-existent. the beds were made, that's it. No new soap or shampoo. The toilet wasn't cleaned (I'll spare the details about being sick the night before).

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Stayed at   12/2019

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HOWARD SPRADLING JR

HOWARD SPRADLING JR

1 Review

Level 1 Contributor

"My stay "


About my stay in Gatlinburg

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Stayed at   12/2019

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BRUCE HUGHES

BRUCE HUGHES

1 Review

Level 1 Contributor

"Weekend getaway "


Rooms was clean fast friendly service during check in breakfast was good only problem I seen was not the best water pressure in the shower

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Stayed at   12/2019

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CHRIS COLBURN

CHRIS COLBURN

1 Review

Level 1 Contributor

"perfect"


This is my 3rd time staying here and it is exactly what I expected...Clean room great service awesome breakfast and priced right...recommend the suite over a regular room its worth the extra 10 dollars or so... Hot tub, balcony, fire place, king size bed...

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Stayed at   12/2019

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CHERYL VAUGHN

CHERYL VAUGHN

1 Review

Level 1 Contributor

"Convenient location"


Enjoyed the indoor pool and spa. Our shower had large cracks in the wall and looked as if they would fall off wall. Shower made a constant high pitch noise when in use. Weak water pressure. Our second time staying here. Will stay here again.

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Stayed at   11/2019

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MARIE HENDERSON

MARIE HENDERSON

1 Review

Level 1 Contributor

"Good place to stay "


It was a good stay, but the location was not ideal. The room was not as clean as I would have liked, the floors needed to be cleaned better and there was dust, etc in the corners. But overall it was good.

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Stayed at   11/2019

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PHILLIP BURTON

PHILLIP BURTON

1 Review

Level 1 Contributor

"Anniversary "


Great weekend all around!

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Stayed at   11/2019

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ERNEST WILSON

ERNEST WILSON

1 Review

Level 1 Contributor

"Great place to stay"


Close to downtown..walking distance. Room was clean, staff was friendly and helpful. Will stay again!

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Stayed at   11/2019

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MATTHEW BROOKS

MATTHEW BROOKS

1 Review

Level 1 Contributor

"Good place for short stays"


Service was good, room was very clean. Walking distance from the hotel to the strip is about 15 to 20 mins. Only thing that could be better are the pillows, they are abnormally small, and the bed is pretty firm. We stayed only one night. Two to three days is probably all I would want if I was staying at this hotel. We were just passing through the area and for our short stay it was perfect being we weren't wanting to spend a lot on a room.

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Stayed at   11/2019

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JESSICA CARPENTER

JESSICA CARPENTER

1 Review

Level 1 Contributor

"Our stay was okay.."


My only complaint was that we were on the bottom floor in a room with a jacuzzi and fire place. The main drain for the toilets came through the wall in our room and was very loud.. the room service storage is also on this floor at around 7:30 they started yelling at each other and talking very loudly while getting their carts ready. Other than that, the bed slept great and the front desk staff was very nice. Location was great for walking into town. Took us around 15 minutes to walk to the attractions down town!

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Stayed at   11/2019

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JOHNNY LUTZ

JOHNNY LUTZ

1 Review

Level 1 Contributor

"A Gatlinburg getaway"


A good experience. Always have had a great experience in the Smoky Mountains, and Choice Hotels are a big part of that. If, and when, we go back, I know that we will depend on Choice Hotels to take good care of us.

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Stayed at   11/2019

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LEE ANN DIVINE

LEE ANN DIVINE

1 Review

Level 1 Contributor

"Very nice"


Staff were nice. The room was clean and attractive. Nice pool area. Good variety at breakfast. I would definitely stay there again.

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Stayed at   11/2019

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LINDA KANTNER

LINDA KANTNER

1 Review

Level 1 Contributor

"Great location- friendly service "


Nice clean rooms quiet location off the Parkway. Would definitely consider this hotel next trip to the Smokies.

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Stayed at   10/2019

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WILLIAM TERRY

WILLIAM TERRY

1 Review

Level 1 Contributor

"A great launch pad for your Gatlinburg vacation"


A delightful Sleep Inn with a friendly, Professional Staff. Its on the fringes of uptown Gatlinburg but in walking distance of the Aquarium and the other major attractions.

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Stayed at   10/2019

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ROBIN MITCHELL

ROBIN MITCHELL

1 Review

Level 1 Contributor

"Excellent"


Quiet, clean, restful, convenient

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Stayed at   10/2019

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TARA SHAVER

TARA SHAVER

1 Review

Level 1 Contributor

"Nice"


Our second stay this year at this hotel, friendly staff, clean rooms, convenient location

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Stayed at   10/2019

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BRUCE SIBERT

BRUCE SIBERT

1 Review

Level 1 Contributor

"Great Stay"


I use Choice Hotels often which is occasionally Sleep Inn. I found this room to be the best I've ever had at a Sleep Inn. The price was very competitive during a busy time in the area. Clean, quiet, friendly check in and out. Eggs & sausage available for breakfast. Will definitely be back.

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Stayed at   10/2019

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MAYRA AVILES

MAYRA AVILES

1 Review

Level 1 Contributor

"Fall break"


Gatlinburg is a great place to visit during fall break. Fall decorations are awesome! The hotel was not great but affordable and in my opinion it needs some TLC. Rooms were clean with no bugs. Continental breakfast was the same every day.

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Stayed at   10/2019

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RICKY MOORE

RICKY MOORE

1 Review

Level 1 Contributor

"Clean Comfortable Room"


Our room was clean and comfortable for our one night stay. The updated bathroom with the lights and fixtures was nice, Shortly after getting into our room the front desk called to make sure everything was ok and asked if anything was needed.

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Stayed at   10/2019

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MICHELLE HARPER

MICHELLE HARPER

1 Review

Level 1 Contributor

"We had a nice weekend! "


It’s located at the beginning of the strip, which was good but up a good size hill which was not so good when you head back a bit buzzed up, lol. The bed was extremely comfortable! The room was nice. The lobby was clean, breakfast was ok having luggage carts was awesome! The water pressure is low and the tub drain was slow. All in all a nice place for a nice price

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Stayed at   10/2019

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DEBRA COUSINO

DEBRA COUSINO

1 Review

Level 1 Contributor

"Family weekend "


Beds were comfortable. Carpets were stained

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Stayed at   10/2019

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DEBRA POHLMANN

DEBRA POHLMANN

1 Review

Level 1 Contributor

"Gatlinburg Visit"


If I go back to Gatlinburg again, I would definitely stay here. Check in was quick and Daniel was so friendly. I accidently booked a single queen side bed vs. two queen beds and he was able to able to fix the problem quickly. He gave us suggestions on where to hike to see waterfalls. This hotel is close by the Sky Bridge.

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Stayed at   10/2019

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JOHN JOURNELL

JOHN JOURNELL

1 Review

Level 1 Contributor

"great place to stay"


We have been staying here for years, and have never disappointed.

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Stayed at   07/2019

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Theresa Markley

Theresa Markley

1 Review

Level 1 Contributor

"Clean & beds are comfy! "


The refrigerator made noise, but overall it was a great stay!

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Stayed at   09/2019

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AMANDA SHEPHARD

AMANDA SHEPHARD

1 Review

Level 1 Contributor

"Anniversary return "


We have stayed here many times after spending our honeymoon here 12 yrs ago and like always they didnt disappoint. Breakfast could of had bacon some days but staff were kind and room was nice. The sweet girl that took care of breakfast worked so hard to keep everyone happy and everything full(very impressive).

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Stayed at   09/2019

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DIANE HICKS

DIANE HICKS

1 Review

Level 1 Contributor

"Room was clean staff was Super Nice. And very Fast check in... Will definitely be staying there are I,.. Room was Perfect!!"


Everything was Prefect!!!

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Stayed at   09/2019

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SANDRA PRESTON

SANDRA PRESTON

1 Review

Level 1 Contributor

"Suite lovers"


Enjoyed our room even tho it was a short stay. We always get the suite. . love it, this time the jacuzzi was not working properly but made the best of our stay (room 406) . . also beer caps left on balcony . . maybe sups need to ck rooms before letting it be stayed in.

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Stayed at   09/2019

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DENNIS GARBER

DENNIS GARBER

1 Review

Level 1 Contributor

"relaxing trip"


Nice room,comfortable bed, nice pool area

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Stayed at   09/2019

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ALAN HUFF

ALAN HUFF

1 Review

Level 1 Contributor

"Great Time "


One of the Best Trips And Stays We Ever Had . Highly Recommended This Hotel.very Clean. Great Pool.A Great Staff.

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Stayed at   09/2019

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SHERRY YOUNGS

SHERRY YOUNGS

1 Review

Level 1 Contributor

"Great Friendly Atmosphere"


I was happy with the stay. Everything was well taken care of. And friendly staff

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Stayed at   09/2019

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ARTHUR HENRY STUENKEL

ARTHUR HENRY STUENKEL

1 Review

Level 1 Contributor

"Nice place good location and amenities"


Friendly folks, nice clean room and great pool area with hot tub and lazy river.

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Stayed at   08/2019

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ROBERT SCHROEDER

ROBERT SCHROEDER

1 Review

Level 1 Contributor

"Comfortable hotel"


Comfortable hotel with plenty of room, clean and nice location

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Stayed at   08/2019

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GREGORY SCHMIDT

GREGORY SCHMIDT

1 Review

Level 1 Contributor

"Family Trip"


Front staff was very helpful. We were very pleased with the service they gave us. The rooms were spacious and very adequate for our stay. The small lazy river gave us a nice break for a bit. Breakfast is basic but have had much worse elsewhere.

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Stayed at   08/2019

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BRANDON WELBORN

BRANDON WELBORN

1 Review

Level 1 Contributor

"Nice quite location close to the strip"


Hotel is well within walking distance to the main area. Staff is friendly & knowable: The front desk clerk Daniel was excellent, he made me fell like & old friend not just a customer. My 6th floor room with balcony & jacuzzi tub had a good view, was clean & spacious. The hotel has an indoor pool which has cool lights at night, a lazy river for the kids or kid at heart & a whirlpool which is a lifesaver if you have a bad back.

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Stayed at   08/2019

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JUDITH BURMEISTER

JUDITH BURMEISTER

1 Review

Level 1 Contributor

"Tennessee sightseeing"


The staff was outstanding! They were so friendly and accommodating. Any questions we asked were answered quickly with professionalism and at the same with the southern charm and politeness that we've come to enjoy in the south.

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Stayed at   07/2019

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KRISTIN BISHOP

KRISTIN BISHOP

1 Review

Level 1 Contributor

"Wonderful!!"


Wonderful device! We had a problem in our room but was fixed immediately and everyone was very helpful and courteous. The housekeeper was so sweet and very good. Would recommend and I will be back!

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Stayed at   07/2019

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BEVERLY CHANDLER

BEVERLY CHANDLER

1 Review

Level 1 Contributor

"A clean, affordable hotel with a free breakfast and a great location! "


My son and I went to the Smoky Mountains before he returned to college. The Sleep Inn has a great location in Gatlinburg. The outside does not really do it justice, as it is an older building. The people were very nice, the place was CLEAN, the free breakfast was good, and the room was perfect. The beds were huge and comfortable. There was also a little balcony outside the room facing the street and a nice view. We paid a little over 118 a night. It was perfect, not a resort, but perfect for us. We plan on staying there when we go back!

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Stayed at   07/2019

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DEBBIE BOYLAN

DEBBIE BOYLAN

1 Review

Level 1 Contributor

"Vacation"


Staff was very nice. The room was small but was nice.

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Stayed at   07/2019

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ROGER MONTONEY

ROGER MONTONEY

1 Review

Level 1 Contributor

"Long weekend getaway"


Decided to make a last minute trip to get away. Staff was wonderful. Housekeeping went above and beyond. Only downside corporate decided to do computer work on a Friday afternoon that held up our check in for a while.

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Stayed at   07/2019

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CHRIS BLACKMORE

CHRIS BLACKMORE

1 Review

Level 1 Contributor

"Perfect!"


Great service and great location! Clean, comfortable beds for a good nights sleep! Would stay here again!

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Stayed at   07/2019

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LAWRENCE MARTIN

LAWRENCE MARTIN

1 Review

Level 1 Contributor

"Excellent customer service"


The manager, Daniel, went out of his way to help us find the right room at the right price.

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Stayed at   07/2019

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DONALD SPRADLING

DONALD SPRADLING

1 Review

Level 1 Contributor

"Super!"


We had a great stay, very, very nice! If we're ever in the area we'll stay here!

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Stayed at   07/2019

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DIANE HOSSLER

DIANE HOSSLER

1 Review

Level 1 Contributor

"Love our room"


The hotel was older but the room was updated and very big!! We had a fire place, a jacuzzi tub and a balcony. Breakfast was great as well.

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Stayed at   07/2019

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DONALD WELCHKO

DONALD WELCHKO

1 Review

Level 1 Contributor

"Good job"


Good place

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Stayed at   07/2019

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JADE CROSS

JADE CROSS

1 Review

Level 1 Contributor

"Great place"


The best pool/lazy river area! Not crowded!

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Stayed at   07/2019

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DEANNA WILLETT

DEANNA WILLETT

1 Review

Level 1 Contributor

"Exceeded expectations "


Exceeded our expectations. Staff very friendly and helpful. Room was clean and comfortable beds. Great location and my daughter loved the pool and lazy river. Breakfast had something for all of us. Definitely will return on our next trip to the smoky mountains.

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Stayed at   07/2019

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Steve Stockert

Steve Stockert

1 Review

Level 1 Contributor

"The best"


Nice and clean

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Stayed at   07/2019

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SAMANTHA HENSON

SAMANTHA HENSON

1 Review

Level 1 Contributor

"This was a great place to stay "


The room was clean, the jacuzzi was nice. It was cozy and the staff was friendly. Easy check in and customer service was on point.

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Stayed at   07/2019

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GENE NEAL

GENE NEAL

1 Review

Level 1 Contributor

"A great deal"


I am so pleased with our room. It was clean, well equipped, and spacious. The WiFi was fast!

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Stayed at   07/2019

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GERALDINE CAMPBELL

GERALDINE CAMPBELL

1 Review

Level 1 Contributor

"good value for the money"


This is a decent hotel for the money. The room was quite large and the bed was VERY comfortable. The pool and "spa" and lazy river are really very small. Only two people can really be in the lazy river. We were able to walk to downtown Gatlinburg with no trouble so we didn't have to drive and park, which was nice.

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Stayed at   07/2019

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RICHARD LONGWORTH

RICHARD LONGWORTH

1 Review

Level 1 Contributor

"Happy Travelers "


Nice clean hotel, good breakfast,close to main street.

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Stayed at   07/2019

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AMY PAINTER

AMY PAINTER

1 Review

Level 1 Contributor

"Nice Stay"


This hotel sits a little off the main drag, but has a trolley stop right out the front door. It is an older hotel, but seems to have updated furniture and rooms. Our room was 2 queen beds, had a refrigerator and microwave. The room was very worth what we paid for it. The staff was very friendly and helpful. The breakfast was nice and had a little bit of everything from eggs and sausage to cereal. The pool was nice as well as the lazy river and hot tub. It is not a 5 star hotel, but for the price and accommodations it was a great deal.

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Stayed at   07/2019

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JEANNE PRACEY

JEANNE PRACEY

1 Review

Level 1 Contributor

"Gatlinburg"


Sleep Inn on Route 321 Gatlinburg Tennessee employees very friendly rooms clean & continental breakfast great.

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Stayed at   07/2019

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MARY SIMMONS

MARY SIMMONS

1 Review

Level 1 Contributor

"Enjoyed!"


This stay was all about “running away” from the daily stresses of life and relaxing with My husband! From the gentleman at the desk who was very helpful and friendly to the nice pool to our clean room and comfy bed - we were not disappointed! The only issue we have with Choice Hotels is the breakfast and they have been lacking in almost every one we haves stayed in!

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Stayed at   07/2019

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Steven BURKHALTER

Steven BURKHALTER

1 Review

Level 1 Contributor

"Sleep Inn & Suites Gatlinburg"


The location and price for this room was great! We were within walking distance of downtown Gatlinburg and close to the park. The pool was not as big as it seems in the pictures, but it was never crowded when we used it. The parking lot is very tight, but we didn't have any problems with that either. The maid didn't replace coffee cups when we used them and didn't thoroughly sweep. We talked to the manager about that. Breakfast is the same selection of breads, eggs, yogurt, fresh fruit, juices, cereal, coffee, and tea everyday. We chose to eat out for breakfast a couple of days. If we return to Gatlinburg, we will try to book a room there again.

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Stayed at   06/2019

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KIPP MOORE

KIPP MOORE

1 Review

Level 1 Contributor

"Not bad but get what you pay for the price. "


Decent hotel, It was located not to far from the Gatlinburg strip which was nice. It was fairly clean but was an older hotel. I would stay there again for the price I paid. Its a 3-star hotel.

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Stayed at   07/2019

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JOAN HORNSBERGER

JOAN HORNSBERGER

1 Review

Level 1 Contributor

"Nice rooms, friendly front desk"


Excellent

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Stayed at   07/2019

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KARL DENNINGER

KARL DENNINGER

1 Review

Level 1 Contributor

"For the money, nice option!"


It's not the Marriott Marquis. Don't expect that. But do expect a clean, comfortable place to sleep. It's a couple of blocks off the northern end of Gatlinburg (uphill) and Gatlinburg is one of those towns where everywhere you park that isn't your hotel will bang you for $10. But for this you get a better deal than some of the more-convenient locations; it's nicer and somewhat less-expensive. This has turned into my "go to" place when visiting Gatlinburg specifically. If I had to find a complaint it would be that the breakfast area is small (and can be full in the mornings) and they don't turn on the room A/C before you get there (some places do) so there is an occasional slight musty smell in the room until you turn the unit on. Not a big deal. Housekeeping is good, the rooms and bathrooms are clean and the beds comfortable. Recommended.

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Stayed at   07/2019

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KARL DENNINGER

KARL DENNINGER

1 Review

Level 1 Contributor

"Nice for the price!"


If you want RIGHT ON the strip in Gatlinburg, this isn't it. It's off the main drag on the north end by about 2 blocks. With that said -- clean, comfortable, everything works and reasonably priced. This is my second stay here in the last month; the only complaints I could lodge is that the rooms can smell a bit musty when you first get in them (turn the A/C and all is well) and the breakfast area is small. You can pay more and get less in Gatlinburg, so walk the extra block; it's good for you. For the money this is one of my top places to stay in town. Recommended.

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Stayed at   07/2019

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EVAN JONES

EVAN JONES

1 Review

Level 1 Contributor

"Sleep Inn Gatlinburg"


Nice hotel, a little off main strip but easily in walking distance. Staff was friendly. Clean room. Would stay here again.

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Stayed at   07/2019

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KENNETH TAYLOR

KENNETH TAYLOR

1 Review

Level 1 Contributor

"Vacation "


Close to town not to close for traffic.

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Stayed at   07/2019

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DONNA PENDREY

DONNA PENDREY

1 Review

Level 1 Contributor

"Great Place"


Great place to view the 4th of July Fireworks... Front Desk was courteous and very friendly.

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Stayed at   07/2019

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DEBORAH EVANS

DEBORAH EVANS

1 Review

Level 1 Contributor

":)"


We enjoyed our stay!

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Stayed at   07/2019

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MELISSA HEATH

MELISSA HEATH

1 Review

Level 1 Contributor

"Great place to stay!"


We enjoyed our trip to Gatlinburg and would recommend the Sleep Inn to our friends and family. Thank you for your wonderful hospitality!!!

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Stayed at   07/2019

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DAWN LAPPIN

DAWN LAPPIN

1 Review

Level 1 Contributor

"Great stay. Excellent customer service"


We had a great time during our stay at the Sleep Inn Gatlinburg. Great location. Right at the end/beginning of all the action, yet far away enough from all the noise. Never had a chance to use the pool but it looked nice. We must say that the best part of our stay was the evening front desk clerk, Daniel. Daniel was just beyond amazing, and is someone who actually loves his job. Whatever questions or issues we had, Daniel was quick to help and even offer suggestions for different things to do, places to visit & restaurants to check out. You have an excellent employee in Daniel. Take care of him well. We expect to see him on our next visit.

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Stayed at   07/2019

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Edward Weir

Edward Weir

1 Review

Level 1 Contributor

"Good Service"


The only knock I had about Sleep Inn is the sheets when I first got there... Someone change my room location without informing us and the water pressure other than that I'd stay again. The night crew was very pleasant the day and evening shifts pleasant and helpful.

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Stayed at   06/2019

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TRICIA LUDLAM

TRICIA LUDLAM

1 Review

Level 1 Contributor

"Awesome "


Had a great time. Second time at this hotel. Will keep coming back.

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Stayed at   07/2019

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DAVID SCHREIBER

DAVID SCHREIBER

1 Review

Level 1 Contributor

"Great holliday location"


Located within walking distance from down town and at the beginning of the Midnight parade on July 4 at 0001, Fire works are also visible from this location. Staff was very helpful, room clean and breakfast was the usual. Definately 5 stars.

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Stayed at   07/2019

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BILL NEELY

BILL NEELY

1 Review

Level 1 Contributor

"Good place to stay"


Staff was excellent but rooms were outdated and breakfast was the same every morning and not very good.

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Stayed at   07/2019

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DANIEL CARLTON

DANIEL CARLTON

1 Review

Level 1 Contributor

"none"


stayed here several time, room was clean staff was nice had a great time

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Stayed at   07/2019

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KIMBERLY MILES

KIMBERLY MILES

1 Review

Level 1 Contributor

"Good choice "


This was a great place to get a good night of rest. The front desk staff was very knowledgeable and helpful when we were asking questions about Gatlinburg.

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Stayed at   06/2019

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KAY MAGNUSON

KAY MAGNUSON

1 Review

Level 1 Contributor

"Vacation for ""


The location is great, right down to the center of town. The morning breakfast is very nice and Included with your stay. The workers were happy that we stayed there,

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Stayed at   06/2019

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JAMES PARSONS

JAMES PARSONS

1 Review

Level 1 Contributor

"Great stay"


Had a great stay

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Stayed at   06/2019

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ILENE SHARP

ILENE SHARP

1 Review

Level 1 Contributor

"GOOD"


GOOD AND CLEAN .

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Stayed at   06/2019

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NIZAR SAKHIANI

NIZAR SAKHIANI

1 Review

Level 1 Contributor

"Family friendly hotel "


Clean rooms, good service and nice location.

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Stayed at   06/2019

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DAVID TAFT

DAVID TAFT

1 Review

Level 1 Contributor

"My stay"


Nice place, clean. Needed to ask for extra towel.

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Stayed at   06/2019

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TONY FOX

TONY FOX

1 Review

Level 1 Contributor

"Great place, great service!"


My wife and daughters were there for the weekend and felt very welcome. The food was fresh and hot. We will be back.

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Stayed at   06/2019

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SHARI WALTERS

SHARI WALTERS

1 Review

Level 1 Contributor

"Sleep inn"


Nice clean room, good amenities, front desk friendly and accommodating

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Stayed at   06/2019

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JAMES FOWLER

JAMES FOWLER

1 Review

Level 1 Contributor

"Pleasure trip"


Good motel room

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Stayed at   06/2019

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PAMELA MCBRIDE

PAMELA MCBRIDE

1 Review

Level 1 Contributor

"Family Trip"


Our family had a great stay , staff was very friendly. The kids loved the two types of pool and the hot tub. We will definitely stay here again.

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Stayed at   06/2019

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KATHY PEARSON

KATHY PEARSON

1 Review

Level 1 Contributor

"Mountain vacation "


We always use this hotel, twice a year.

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Stayed at   06/2019

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VICKI COLEY

VICKI COLEY

1 Review

Level 1 Contributor

"Trip"


Vacation

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Stayed at   06/2019

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THAD SMITH

THAD SMITH

1 Review

Level 1 Contributor

"Vacation"


The shower had very little water pressure and took awhile to get barely warm

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Stayed at   06/2019

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LAWRENCE THOMAS

LAWRENCE THOMAS

1 Review

Level 1 Contributor

"Great Stay"


We love the location of the hotel, walking distance for everything you want to see downtown Gatlinburg. The rooms are spacious and very clean, and staff are friendly. We would definitely recommend this hotel to our friends and families traveling Gatlinburg/ Pigeon Forge area.

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Stayed at   06/2019

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JEFFREY RAGAZZO

JEFFREY RAGAZZO

1 Review

Level 1 Contributor

"Beautiful place "


Very nice

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Stayed at   06/2019

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DALE OWENS

DALE OWENS

1 Review

Level 1 Contributor

"Well pleased customer "


Staff was very helpful and friendly, room was very clean, roomy, very nice hot tub in room big plus, good location, close to everything

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Stayed at   06/2019

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Coach Dion Pangallo

Coach Dion Pangallo

1 Review

Level 1 Contributor

"baseball"


building was clean

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Stayed at   06/2019

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ELIZABETH HENSLEE

ELIZABETH HENSLEE

1 Review

Level 1 Contributor

"Great price, clean room "


It had everything we needed for a quick getaway to rest and relax. The hot tub in the room and the indoor pool kept the kids entertained while we rested.

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Stayed at   06/2019

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JAMES GREEN

JAMES GREEN

1 Review

Level 1 Contributor

"Great place to stay. "


We enjoyed our stay. My 5 year old loved the indoor pools.

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Stayed at   06/2019

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PHILLIP NANCE

PHILLIP NANCE

1 Review

Level 1 Contributor

"Check in manager great!"


Had a hard time getting my room straight through corporate reservations. But my check in manager went out of his why to help us the hotel was GREAT 😎

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Stayed at   06/2019

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RICHARD STRAUSS

RICHARD STRAUSS

1 Review

Level 1 Contributor

"Tenn trip"


Nice clean hotel. With comfy beds.

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Stayed at   06/2019

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REGGIE NIKIRK

REGGIE NIKIRK

1 Review

Level 1 Contributor

"Good place"


We were very happy, good breakfast big, clean room, comfy beds/ pillows. Friendly staff. Pool was heated, and clean. Would stay again.

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Stayed at   06/2019

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WILLIAM LOZON

WILLIAM LOZON

1 Review

Level 1 Contributor

"stay at sleep-inn"


clean & friendlt

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Stayed at   06/2019

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GARY RODGERS JR.

GARY RODGERS JR.

1 Review

Level 1 Contributor

"great place to stay"


The staff was very friendly and very helpful. The indoor pools were nice to relax in at the end of the day. Love the area, just a short walk to downtown and many of the attractions. Definitely would recommend and will return.

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Stayed at   05/2019

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HAROLD VAUGHN

HAROLD VAUGHN

1 Review

Level 1 Contributor

"Great time"


Everything was great

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Stayed at   05/2019

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JESSICA LIGON

JESSICA LIGON

1 Review

Level 1 Contributor

"Great stay "


Friendly staff. Nice rooms.

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Stayed at   05/2019

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RON KISER

RON KISER

1 Review

Level 1 Contributor

"i highly recommend"


nice room, convenient location, nice emmities, nice people working there.

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Stayed at   05/2019

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AMY HARVEY

AMY HARVEY

1 Review

Level 1 Contributor

"Great place !!"


Very clean and centrally located

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Stayed at   05/2019

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PETER HUTCHINSON

PETER HUTCHINSON

1 Review

Level 1 Contributor

"GOOD"


GOOD

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Stayed at   05/2019

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CHRIS COLBURN

CHRIS COLBURN

1 Review

Level 1 Contributor

"2nd time staying here"


love this place.. breakfast is awesome pool is awesome and the suite we stayed in was awesome as well price was right...

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Stayed at   05/2019

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SARAH ANDERSON

SARAH ANDERSON

1 Review

Level 1 Contributor

"Overall Great Stay"


Fantastic location and friendly staff. Only complaints we found a few beer bottle caps on the floor in the room and the pool was freezing but the lazy river was warm. Will consider booking here again.

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Stayed at   05/2019

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SARAH HOLLAND

SARAH HOLLAND

1 Review

Level 1 Contributor

"great weekend"


Hotel was easy to find, location was within walking distance to down town. we loved that!! :) Room was clean and comfortable, a little hot when we first got there, but the AC cooled it off by the time we returned. the only toilet tissue was what was left on the roll. Hind site I should have asked for another roll. Service was great for the most part, but we were locked out of our room after the first day. Our reservations were for 2 nights, but after 11 on the first day our room key no longer worked. it was extremely inconvenient because i needed to pee REALLY bad when we got back from touring the city and we couldn't get into our room. I had to go all the way back down to lobby and wait for desk clerk to check our reservation and reset keys. AND no, there is not a rest room near the lobby! I asked :) And one other issue. our neighbor's alarm clock went off for well over an hour on our second morning, beginning around 7am. This was inconvenient as well because we were hoping to sleep late and be rested for our drive home.

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Stayed at   05/2019

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STEPHEN HAMPTON

STEPHEN HAMPTON

1 Review

Level 1 Contributor

"Anniversary"


Enjoyed

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Stayed at   05/2019

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kim

kim

1 Review

Level 1 Contributor

"Good"


Amenities at this hotel are the best. the hotel staffs are very helpful & friendly. I would highly recommend this hotel to people who will be visiting this area.

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Stayed at   03/2019

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