MainStay Suites Hotel Knoxville TN

  144 Merchant Drive Knoxville,TN 37912
+1 (865) 247-0222    support@reviewter.com
Hotel Website

255 Reviews | #Top ranked hotel in Tennessee

Hotel Description

Welcome to a hotel in Knoxville TN where you can live like you`re in your own home, MainStay Suites - available for short-term and extended stay visits. We`re pleased to be near Knoxville Civic Coliseum and Downtown Island Airport. Plus, everything this area has to offer is within easy reach when you stay in affordable comfort with us. Our Knoxville, Tennessee hotel is also close to Great Smoky Mountains National Park, Dollywood, The Knoxville Zoo, University of Tennessee Medical Center and McGhee Tyson Airport. Stay with us when looking for a place to stay near downtown Knoxville, Knoxville Expo Center, the University of Tennessee, Neyland Stadium and Thompson-Boling Arena as well. We`re off I-75, and right where you`ll want to be when visiting the area on business or pleasure. Among our amenities are a business center with fax and copy service and an Internet computer as well as a free breakfast, free wifi and guest laundry facilities. We have a fitness center to help you stay in shape too. Each suites at MainStay Suites includes a full kitchen, 32-inch television, pillow-top mattress, iron with ironing board and hair dryer. Some accommodations feature work desks, sofa sleepers, DVD players and balconies.

255 Reviews from our Reviewter Community

Traveller rating

Service
location
Rooms

Traveller type

Business      (99)
Couples      (37)
Family      (65)
Friends      (44)
Solo      (10)

Language

English

Travellers Reviews

CATHY MELENDEZ

CATHY MELENDEZ

1 Review

Level 1 Contributor

"Room was very nice. "


Great room with all one could need in a hotel room plus. Needed more disabled parking. Lot was full & only 4 disabled spots & they were all full. I was there because of an emergency with my husband who was in the Trauma ICU at nearby University of TN.

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Stayed at   09/2020

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STEVE

STEVE

1 Review

Level 1 Contributor

"Good 👍 "


It was a good stay

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Stayed at   09/2020

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DARRELL POURNEY

DARRELL POURNEY

1 Review

Level 1 Contributor

"Business"


Clean comfortable great location

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Stayed at   09/2020

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TIMOTHY TRENT

TIMOTHY TRENT

1 Review

Level 1 Contributor

"Honeymooners "


Room was great staff was wonderful good time

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Stayed at   09/2020

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MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Wonderful "


Staff was friendly and clean rooms.

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Stayed at   09/2020

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CODY MCKINNEY

CODY MCKINNEY

1 Review

Level 1 Contributor

"Great hotel "


Love your hoteL

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Stayed at   09/2020

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LISA COOPER

LISA COOPER

1 Review

Level 1 Contributor

"Great place"


We really enjoyed our stay. Very clean! Love that the check out time is 12! Unfortunately housekeeping was Banging on the door yelling housekeeping at 10!!!! That made us mad to be startled awake like that. But front staff was amazing!!

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Stayed at   07/2020

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WILLIAM COLE

WILLIAM COLE

1 Review

Level 1 Contributor

"Surprising comfortable"


The staff was friendly and made effort to help me at every turn . I will be staying there again in the near future.

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Stayed at   08/2020

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DENISE HAMILTON CHESNEY

DENISE HAMILTON CHESNEY

1 Review

Level 1 Contributor

"Family 👪 "


Great location..front desk placed us in a room with someone before us smoking..we call and she placed us in another room fast..great customer service we will be back!

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Stayed at   08/2020

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DILIP PATEL

DILIP PATEL

1 Review

Level 1 Contributor

"Excellent"


Everything was awesome. King Suites was like an apartment and best part is everything in it including balcony. Wonderful experience 👌

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Stayed at   08/2020

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GREG LANGFORD

GREG LANGFORD

1 Review

Level 1 Contributor

"Worker "


Nice place great people work there Kim at the front desk is great and such a nice person

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Stayed at   08/2020

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DANIEL HOWELL

DANIEL HOWELL

1 Review

Level 1 Contributor

"Nice place"


Nice clean place

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Stayed at   08/2020

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MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Peaceful sleep "


Great people at the front desk and clean rooms

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Stayed at   08/2020

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GREG LANGFORD

GREG LANGFORD

1 Review

Level 1 Contributor

"Work"


Ok

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Stayed at   07/2020

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JOHN PATTERSON

JOHN PATTERSON

1 Review

Level 1 Contributor

"Nice place"


Nice place

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Stayed at   07/2020

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WENDE HICKMAN

WENDE HICKMAN

1 Review

Level 1 Contributor

"Layover stay"


We took a room for a few days as we waited for our sold house, that had been packed up, to close. The closing was cancelled twice. The staff was kind, helpful and very gracious while we stayed an additional 5 days. We dealt mostly with Lisa at the front desk. She is over the top kind and helpful. Vivian was the housekeeper who we dealt with mostly. She also was very helpful, making sure we had everything we needed. I recommend this Hotel highly.

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Stayed at   07/2020

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TERRIA WILLIAMS

TERRIA WILLIAMS

1 Review

Level 1 Contributor

"Great Stay"


Great room and very inexpensive. Great fo family!!!

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Stayed at   07/2020

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MELVIN CHOAT

MELVIN CHOAT

1 Review

Level 1 Contributor

"Worth it"


This hotel was worth the money. They provided a lot of home essentials like pot, pans and silverware. It was like a a home away from home.

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Stayed at   07/2020

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TREVOR CLAAR

TREVOR CLAAR

1 Review

Level 1 Contributor

"Just so-so"


Nice to have a fridge with ice maker in room. And room is nicely set up. But carpet is filthy and ruined my socks. The guest computer is broken. And guests standing in front of the front doors for HOURS drinking beer, so that you have to ask them to excuse you while you are just trying to get in and out the front doors. Also, i could not park in a handicap spot because of cars parked in them with no signage. They should not allow this.

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Stayed at   06/2020

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DAVID CLAYWELL

DAVID CLAYWELL

1 Review

Level 1 Contributor

"Over night stay"


Good hotel great staff we would stay there again.

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Stayed at   07/2020

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MICHAEL WORLEY

MICHAEL WORLEY

1 Review

Level 1 Contributor

"Know what you are getting"


This is a lower cost extended stay hotel. The breakfast is boiled eggs, yogurt and some bagels and toast. Maid service is provided once every four days unless you need something specific. The rooms were clean and the location was convenient. If you are traveling (we were between houses - sold ours and trying to get the next one ready to move in) for an extended period, this meets the need at a reasonable price, just don't expect a lot of extras.

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Stayed at   06/2020

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STEPHANIE YELTON

STEPHANIE YELTON

1 Review

Level 1 Contributor

"Just driving through"


Not a long stay, just a quick overnight stop for some rest while on the road. Nothing bad to say, nothing great to say either. Average.

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Stayed at   06/2020

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JOHN GILBERT

JOHN GILBERT

1 Review

Level 1 Contributor

"AMAZING STAY"


AMAZING STAY

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Stayed at   06/2020

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DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Comfortable "


Home away from home.

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Stayed at   06/2020

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SONDRA	JONES

SONDRA JONES

1 Review

Level 1 Contributor

"Nice and quiet "


Love staying here very comfortable and quiet place. Clean rooms very accommodating staff. They are all so friendly!

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Stayed at   06/2020

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Rhonda Holt

Rhonda Holt

1 Review

Level 1 Contributor

"Awesome Stay"


I loved my stay. The whole establishment is cleaned daily, that includes all hallways, facilities, rooms, and sitting areas. After checking out, the guest rooms are thouroghly cleaned as far as pulling up mattresses and cleaning them and under them. The suites have all of the comforts of home. The marketplace located I the lobby area has snacks, drinks, medicine, laundry products and other things that are all very reasonably priced. Want waffles or other special appliances, you may get them at no extra charge at the front desk and family games also. The staff are extremely kind and helpful. AWESOME STAY!!!

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Stayed at   06/2020

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JAMES KEYONTE

JAMES KEYONTE

1 Review

Level 1 Contributor

"Great"


Great

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Stayed at   01/2020

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DEBRA PRESSEL

DEBRA PRESSEL

1 Review

Level 1 Contributor

"mystay"


convenient

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Stayed at   06/2020

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JUSTIN ALLEN

JUSTIN ALLEN

1 Review

Level 1 Contributor

"Mainstay Knoxville "


Nice place that is very convenient to I75, I640 and I40. Close to a main shopping area on Clinton Highway (about a mile away) and great to get around Powell and Northren Knoxville. The parking lot out back isn't part of the establishment, but it sketchy with assumed homeless people and drug addicted people lounging around in the trees near the interstate and the building for lease off of that lot.

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Stayed at   06/2020

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DONNA ROETZER

DONNA ROETZER

1 Review

Level 1 Contributor

"Just passing thru"


Room was very comfortable, clean, beautiful and accommodated all our needs. Walked to Hooters in shared parking area for dinner. Would definitely stay there again.

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Stayed at   07/2020

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CARL KOSKI

CARL KOSKI

1 Review

Level 1 Contributor

"5"


5

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Stayed at   05/2020

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ERIC TACKETT

ERIC TACKETT

1 Review

Level 1 Contributor

"Decent place to stay "


Good place to stay

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Stayed at   05/2020

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Amanda Sharp

Amanda Sharp

1 Review

Level 1 Contributor

"Okay "


It’s was okay. I didn’t like the smell of the room. The hotel need more variety on breakfast .

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Stayed at   05/2020

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Matthew Rabold

Matthew Rabold

1 Review

Level 1 Contributor

"Great Stay "


It's been a while since I've been here, but the top quality personal service has not changed. Great location, ez highway access, lots of dining nearby. Always enjoy staying here when I am in the area.

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Stayed at   05/2020

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Shaun Mitchell

Shaun Mitchell

1 Review

Level 1 Contributor

"Awesome stay. Awesome price."


I was looking for a place at 2am when I saw a great deal online. I accidentally booked it for the wrong days, but when I showed up they happily helped make sure I got a room at the same rate. The room itself was absolutely fabulous. We got one of the cheaper rooms, but it still had features that I've really seen at hotels. Full size fridge, oven with electric cooktop... The breakfast was a little lacking—just toast, bagels, and yogurt. But I overheard one of the employees talking about reimplementing a full breakfast within a couple of weeks. Would totally stay again

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Stayed at   05/2020

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DENISE CHEVALIER

DENISE CHEVALIER

1 Review

Level 1 Contributor

"Great beds"


Loved the comfy bed and kitchen and breakfast . Nice and quiet. Balcony was nice too.

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Stayed at   05/2020

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EDWARD WOOLUMS

EDWARD WOOLUMS

1 Review

Level 1 Contributor

"Weekend trip "


I was surprised at the cleanliness of the room and entire facilities. Especially for the price. And my little Zeus (dog) was happy he could stay also. I only stay at choice hotels.

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Stayed at   05/2020

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REBECCA WISER

REBECCA WISER

1 Review

Level 1 Contributor

"Stay was fine-same as any other hotel-nothing special"


No issues with my stay but nothing to brag about

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Stayed at   04/2020

Response from hotel:-
Dear REBECCA WISER, Thank you for your recent stay at our hotel. Your comments are appreciated. From what you’ve written, it sounds like we missed the mark in giving you the extraordinary experience we want all of our guests to have while they are with us. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

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RONALD BOYD

RONALD BOYD

1 Review

Level 1 Contributor

"Boyd"


Very nice people!

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Stayed at   01/2020

Response from hotel:-
Hello RONALD BOYD, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment to the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Sincerely, Hotel Manager

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DAMON WEST

DAMON WEST

1 Review

Level 1 Contributor

"Great Hotel"


I traveled due to an unexpected death in the family. The rooms where immaculate and the customer service was outstanding. Much love to Kim for making our check in and stay very warm and welcoming.

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Stayed at   04/2020

Response from hotel:-
Dear DAMON WEST, I am so pleased to see our staff's efforts helped in making your visit a memorable one. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide for each and every guest. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

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Gerald Penny

Gerald Penny

1 Review

Level 1 Contributor

"good"


Would stay there again . jerry

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Stayed at   02/2020

Response from hotel:-
Dear Gerald, It is really nice to note that you liked the stay and services at our hotel during your recent visit.Glad to see your positive observations which shall definitely make us run that extra mile.We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"Sleepy time my stay "


Very nice if it wouldn't be up to my standards I wouldn't stay here

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Stayed at   02/2020

Response from hotel:-
Hello Micheal, Thanks for the stay and the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

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Don Sharp

Don Sharp

1 Review

Level 1 Contributor

"Knoxville trip "


Thanks for Mainstay suites. Good suite, great people, successful business trip.

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Stayed at   01/2020

Response from hotel:-
Dear Don, Greetings from the Mainstay Suites Hotel. Thank you very much for your recent stay with us and we are really glad that you enjoyed it. It's wonderful to know that you found our hotel location very convenient and your stay was a comfortable and memorable one. We hope you will give us the opportunity of welcoming you back at our hotel in the near future. Sincerely, Hotel Manager.

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JACOB STEPHENS

JACOB STEPHENS

1 Review

Level 1 Contributor

"Great Hotel"


We've been staying at this hotel for several years now. The only issue we have ever had is the free breakfast is at times less than desirable. The rooms are always clean and the staff is friendly and helpful.

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Stayed at   01/2020

Response from hotel:-
Dear Jacob Stephens, Thanks for your stay and the valuable review recommending our hotel. We will take your comments for further improvement. Glad to note that you liked the stay. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again, Sincerely, Hotel Manager.

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PAUL ROBINSON

PAUL ROBINSON

1 Review

Level 1 Contributor

"Very accommodating hotel"


I was very impressed with location, and eating options. The rooms were very comfortable and allowed me the opportunity to get plenty of rest

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Stayed at   12/2019

Response from hotel:-
Hello Paul, Thanks for the stay and great feedback. It is truly encouraging to our entire team. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

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JAMES FORD

JAMES FORD

1 Review

Level 1 Contributor

"Mainstay Suites in Knoxville TN"


I have stayed at the Mainstay for over 80 nights. I have never been disappointed. The service is great, the room clean, and it's quiet.

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Stayed at   01/2020

Response from hotel:-
Hello James, Thank you very much for your compliments of our hotel. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. With best wishes, Hotel Manager.

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MARCUS CHANDLER

MARCUS CHANDLER

1 Review

Level 1 Contributor

"Good stay"


Good service

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Stayed at   01/2020

Response from hotel:-
Hello Marcus Chandler, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

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BRENDON ZABAVSKI

BRENDON ZABAVSKI

1 Review

Level 1 Contributor

"The place to stay"


All good!!

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Stayed at   01/2020

Response from hotel:-
Hello Brendon, It is delighting to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager.

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STEVE BUERK

STEVE BUERK

1 Review

Level 1 Contributor

"Phenomenal "


My stay at the hotel was great. Quiet and very comfortable rooms. Will stay here again on my next visit.

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Stayed at   01/2019

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WALTER WILSON

WALTER WILSON

1 Review

Level 1 Contributor

"None"


Overall a good stay. A little noisy from the interstate nearby. Also, though I am not handicapped, I am elderly and would feel safer in the rooms bathtub if there was a handrail to use while bathing or showering.

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Stayed at   12/2019

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JOHN BYERLY

JOHN BYERLY

1 Review

Level 1 Contributor

"Five Star Rating"


Everything about our stay was five star from check in to check out. We would always chose to stay here whenever we are in the area!

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Stayed at   12/2019

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CARL PACA

CARL PACA

1 Review

Level 1 Contributor

"Jay's the Man!"


Jay is very helpful and very courteous. He always asks me how my travel was. Mainstay is lucky to have Jay

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Stayed at   12/2019

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GAIL SCOTT

GAIL SCOTT

1 Review

Level 1 Contributor

"Great place "


It was really nice staying at Mainstay. Loved it

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Stayed at   01/2019

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Joyce Graham

Joyce Graham

1 Review

Level 1 Contributor

"Moving"


Great place to stay, will be glad to stay again when needed. thank you.

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Stayed at   12/2019

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MELISSA PERRY

MELISSA PERRY

1 Review

Level 1 Contributor

"Great Stay!"


The staff at this hotel is always so friendly & welcoming. I want to give a BIG SHOUT OUT to the housekeeping staff for the wonderful job they do cleaning the rooms...Perfect 10! The beds are absolutely amazing, so comfortable I didn’t want to get out of it. Thank you for another amazing stay.

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Stayed at   11/2019

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Sara Webb

Sara Webb

1 Review

Level 1 Contributor

"New to Hotel but will return"


Check in was smooth, customer service at desk and restaurant. Room clean, stocked well and everything made for a good experience.

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Stayed at   11/2019

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DAWN DOMINICUS

DAWN DOMINICUS

1 Review

Level 1 Contributor

"Review"


Would recommend and stay again

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Stayed at   11/2019

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James Ford

James Ford

1 Review

Level 1 Contributor

"Mainstay in Knoxville TN"


I have stayed at the Mainstay on several occasions. They have always been professional, welcoming, and helpful.

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Stayed at   04/2019

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Angel Cranfield

Angel Cranfield

1 Review

Level 1 Contributor

"Just ok. "


For the price we paid for a King Suite, the room needed serious updates. The carpet looked old and dirty. You could clearly see a long crack in the ceiling in the bedroom. Also, there was a lengthy note trying to explain why it took the hot water so long to get hot!

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Stayed at   11/2019

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Justin Benard

Justin Benard

1 Review

Level 1 Contributor

"Would stay again "


Courteous staff, kept the baked cookies and fruit coming for guests.

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Stayed at   11/2019

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GLEN ZAWORSKI

GLEN ZAWORSKI

1 Review

Level 1 Contributor

"Buisiness"


Awesome stay.

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Stayed at   11/2019

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GLEN ZAWORSKI

GLEN ZAWORSKI

1 Review

Level 1 Contributor

"Buisiness"


Awesome stay.

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Stayed at   11/2019

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GLEN ZAWORSKI

GLEN ZAWORSKI

1 Review

Level 1 Contributor

"Buisiness"


Awesome stay

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Stayed at   10/2019

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MICHAEL JONES

MICHAEL JONES

1 Review

Level 1 Contributor

"Jones"


Always enjoy staying there very friendly staff

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Stayed at   10/2019

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Melanie Johnson

Melanie Johnson

1 Review

Level 1 Contributor

"Travel Nurse"


I had to stay here 5 days for work. I loved the hotel, and would definitely book a room here again if I am in the Knoxville area. The room was clean, friendly staff, and the breakfast was good! The price was really good for what they offer, free breakfast, nice rooms, dishes, dishwasher, full refrigerator, microwave and a stovetop.

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Stayed at   10/2019

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Michael Goldsen

Michael Goldsen

1 Review

Level 1 Contributor

"Memorable vacation "


Very nice

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Stayed at   10/2019

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Larry Draper

Larry Draper

1 Review

Level 1 Contributor

"Business "


Room was very comfortable. And clean,bed was very comfortable. But breakfast which was ininclued was less than desirable, run out of items common for breakfast, I am not expecting custom chef prepared breakfast but at least service what is on list.

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Stayed at   10/2019

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James Johnson

James Johnson

1 Review

Level 1 Contributor

"Awesome "


Great staff and room would definitely stay again.

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Stayed at   10/2019

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LUCY DIMECH

LUCY DIMECH

1 Review

Level 1 Contributor

"Comfortable and quiet!"


It’s what we look for when stopping mid way ... a good nights sleep! This delivered perfectly! Great coffee!

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Stayed at   10/2019

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DUANE BUENING

DUANE BUENING

1 Review

Level 1 Contributor

"Good Room, weak shower"


No issues, but the shower was weak. Didn't feel like shampoo got rinsed out of hair.

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Stayed at   10/2019

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Bryan Thomas

Bryan Thomas

1 Review

Level 1 Contributor

"Annual Trip"


Another great trip to Knoxville and stay at Mainstay Merchants. Already booked next years stay.

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Stayed at   10/2019

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Gloria Greene

Gloria Greene

1 Review

Level 1 Contributor

"Clean, wonderful staff"


Clean, wonderful staff.

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Stayed at   10/2019

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Brian Chase

Brian Chase

1 Review

Level 1 Contributor

"football game in knoxville"


Room was clean an comfortable. several restaurants near by. About 10 minutes from campus.

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Stayed at   10/2019

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Sandra Sands

Sandra Sands

1 Review

Level 1 Contributor

"Joy Group"


Thanks for your hospitality!

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Stayed at   10/2019

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JESSE OBRIEN

JESSE OBRIEN

1 Review

Level 1 Contributor

"blessed stat"


The stay was awesome! The staff was professional, and friendly. The room was was comfortable and well organized. But, the bathroom seemed to be rushed and finished as an afterthought! I and my wife are both small of stature and we could NOT get out of the way of the toilet paper holder, I can only imagine a taller or larger person manipulating the holder. Having worked construction for many years i noticed other things as well in the bathroom, but, the toilet paper holder was the most irritating! We loved the stay and will do so in the future! Thank you for a wonderful stay

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Stayed at   10/2019

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Reba Johnston

Reba Johnston

1 Review

Level 1 Contributor

"Hotel Stay"


Overnight stay on our way to Washington DC. Roomy and comfortable. Great mattress and pillows. Very hospitable staff. Would stay again if in the area.

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Stayed at   09/2019

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Phillip Hall

Phillip Hall

1 Review

Level 1 Contributor

"Great stay!"


Enjoyed our stay. All was good.

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Stayed at   09/2019

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Warren Johnston

Warren Johnston

1 Review

Level 1 Contributor

"Highly Satisfied "


Our Church Group were in route to Washington D C. Your Manager went out of his way to make us feel at home! Even gave us a ride to a Shoney's! Rooms were clean and nice. Really enjoyed the balcony! Would recommend to friends and business associates! Special thanks to the Manager, he made us feel like family!! Thank you so much. Warren Johnston with the Chapel Hill Church Group staying Thursday Sept. 12, 2019!

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Stayed at   09/2019

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Sandi Brown

Sandi Brown

1 Review

Level 1 Contributor

"Senior Adult trip. "


Rooms/.lobby/ front desk area were all clean.

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Stayed at   09/2019

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Mary Cheek

Mary Cheek

1 Review

Level 1 Contributor

"Senior adult trip."


Stayed overnight with a tour group of senior adults. Staff was very friendly and check in was a breeze. Nice welcome with freshly baked cookies. Rooms were clean, beds comfortable and the rooms were very quiet Manager was very nice and even got on our motorcoach and thanked us for staying. The drawing for a gift basket was a nice touch.

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Stayed at   09/2019

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Amanda McDowell

Amanda McDowell

1 Review

Level 1 Contributor

"Review "


Bus available to take you to the game and bring you back. Nice

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Stayed at   09/2019

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CHAVECE FORNEY

CHAVECE FORNEY

1 Review

Level 1 Contributor

"Update "


Room need to be updated due to cracks in ceiling

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Stayed at   09/2019

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GLENN MARTIN

GLENN MARTIN

1 Review

Level 1 Contributor

"Enjoy your stay "


Great place location and price

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Stayed at   08/2019

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Anita Boyd

Anita Boyd

1 Review

Level 1 Contributor

"Vacation"


Good

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Stayed at   08/2019

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Rodney Andrews

Rodney Andrews

1 Review

Level 1 Contributor

"All you could want!"


Great room, good food in walking distance, and excellent service!

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Stayed at   08/2019

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SHELBY DODSON

SHELBY DODSON

1 Review

Level 1 Contributor

"Would Recommend"


We have stayed at this hotel twice. Both times were great. Clean rooms. Friendly staff.

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Stayed at   08/2019

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PENNY HAY

PENNY HAY

1 Review

Level 1 Contributor

"Overnight "


Nice place ..

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Stayed at   08/2019

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LESTER ALBERT

LESTER ALBERT

1 Review

Level 1 Contributor

"Convenient and all you need"


I have always stayed in downtown Knoxville on my business trips in which I work in an area about 50 miles away, heading towards Lexington. Most rooms downtown were sold out so I decided to give the place a try. Nothing here is fancy in any way, shape or form but if you need a clean room with a nice bed, simple but clean bathroom and right off the interstate, you cannot go wrong staying here.

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Stayed at   08/2019

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RICHARD ALLEN

RICHARD ALLEN

1 Review

Level 1 Contributor

"Home away from home"


We always stay here! Every front desk person always has a smile and ready to greet you! Rooms are spacious and have a relaxing balcony. Never have we stayed here and the rooms were dirty and never any critters! Housekeeping comes upon request and always ready to exchange towels or trash. Anytime we have had a maintenance problem they come right away. I would recommend this place for family as well as business!

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Stayed at   08/2019

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My stay "


I have stayed here more than a few times and the staff is always pleasant and accommodating. If I had a bad experience I wouldn't stay here. There are plenty of Hotels in the area.

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Stayed at   08/2019

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Dorothy Smartt

Dorothy Smartt

1 Review

Level 1 Contributor

"Great stay. Will stay again."


Enjoyed stay. Room was clean and nice. Enjoyed my stay

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Stayed at   08/2019

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Mazie Sellers

Mazie Sellers

1 Review

Level 1 Contributor

"good service"


good

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Stayed at   08/2019

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KAREN BILLINGTON

KAREN BILLINGTON

1 Review

Level 1 Contributor

"A beautiful stay"


It was amazing!!

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Stayed at   08/2019

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Rebecca Gerhold

Rebecca Gerhold

1 Review

Level 1 Contributor

"Thankful"


Thankful to stay in a nice,safe,convenient place.

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Stayed at   08/2019

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DONNA GUTIERREZ

DONNA GUTIERREZ

1 Review

Level 1 Contributor

"Best value in my opinion"


I always stay here when I go to Knoxville. Rooms do need a little updating, though.

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Stayed at   07/2019

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JACKIE RAY

JACKIE RAY

1 Review

Level 1 Contributor

"Mentally Drained"


So, my hus and and I found ourself in a homeless situation. He works out of state, so finding somewhere to lay our head down kinda fell in my lap. I searched high and low, and def didn't want to stay in a run down, bug infeted hotel. With lil money to spare, God made a way as always.. the front desk personal Linda, was very kind, helpful, knowledgeable and had patients for my overwhelming predicament. . The first room I was in, 312, had mold in the bathroom ceiling, I called, she changed me to room 412, this room the air didn't work, finally, after all that, she was still smiling, put me in room 405, after a hot shower, I was so exhausted, bed was super comfortable, room was awesome.. thank you Linda, thank you Main Stays.. I will Def recommend..

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Stayed at   07/2019

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MOHAMMAD IQBAL

MOHAMMAD IQBAL

1 Review

Level 1 Contributor

"Friendly Staff "


Kimberly did a very good job in getting me a good room.

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Stayed at   07/2019

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Thomas Jones

Thomas Jones

1 Review

Level 1 Contributor

"Weekend trip"


The hotel was conveniently located. Several nice restaurants nearby (Hooters, Cracker Barrel and Starbucks. The price was reasonable and staff was friendly.

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Stayed at   07/2019

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HOWARD BUSS

HOWARD BUSS

1 Review

Level 1 Contributor

"My first time"


This was the first time I stayed at The Mainstay Suites and I must say I was very impressed with the facility and suite. It was very clean and the room was spacious, with a full kitchen, and a very comfortable bed. I stayed three nights while in town on business. It was a very good value for the money. I will be looking for Mainstays on my future trips!

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Stayed at   07/2019

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David Hornberger

David Hornberger

1 Review

Level 1 Contributor

"Rest"


Very comfortable

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Stayed at   07/2019

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Ken Kucifer

Ken Kucifer

1 Review

Level 1 Contributor

"Comfortable "


Comfortable beds

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Stayed at   07/2019

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MATTHEW KEOUGH

MATTHEW KEOUGH

1 Review

Level 1 Contributor

"Comfortable & Convenient"


This was my first extended stay hotel experience, even though I typically stay a week or more at a time. My room and the property in general was clean. The bed was very comfortable and the linens were in good condition. The only improvement I could request would be a larger hot selection for breakfast (biscuits and gravy is a great start, but it’s lacking). Extra points for sticking with the fresh brewed coffee instead of giving in to the stuff that comes out of a machine (what is that stuff anyway?)

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Stayed at   07/2019

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IRWAUNA MCCALEB

IRWAUNA MCCALEB

1 Review

Level 1 Contributor

". "


Rooms was nice and clean. People was nice. Would stay there again

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Stayed at   07/2019

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JUANA YATES

JUANA YATES

1 Review

Level 1 Contributor

"one day trip away from home"


pet friendly and staff helpful during my one day stay .

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Stayed at   07/2019

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Karen Mopehthomas

Karen Mopehthomas

1 Review

Level 1 Contributor

" Great Stay away from home"


absolutely marvelous very comfortable and hotel was very clean enjoyed my stay there

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Stayed at   07/2019

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Greg Jones

Greg Jones

1 Review

Level 1 Contributor

"Vacation "


Very nice and clean.

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Stayed at   07/2019

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Patricia Garside

Patricia Garside

1 Review

Level 1 Contributor

"Bus tour stop"


Room and breakfast was great.

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Stayed at   06/2019

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LISA JOHNSON

LISA JOHNSON

1 Review

Level 1 Contributor

"7 day stay "


Perfect location. Rooms a tad dated. TVs were lawful. Love having a kitchen! Staff was awesome and it was very clean.

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Stayed at   06/2019

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NEAL REED

NEAL REED

1 Review

Level 1 Contributor

"Good value, clean"


Good room good price . Would stay here again

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Stayed at   06/2019

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CHERYL WALKER

CHERYL WALKER

1 Review

Level 1 Contributor

"Enjoyed stay"


Nice employees and room clean and fresh

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Stayed at   06/2019

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AUDREY JOHNSON

AUDREY JOHNSON

1 Review

Level 1 Contributor

"Great Business Stay"


The hotel stay was really pleasant. We enjoyed the hotel and the staff was very friendly. Probably the best stay we’ve had and we have taken this business trip to Knoxville each year for years.

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Stayed at   05/2019

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JAY MCCORMICK

JAY MCCORMICK

1 Review

Level 1 Contributor

"Quick stop in"


Quick stop unscheduled for the night.

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Stayed at   06/2019

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STEVE FREDRICK

STEVE FREDRICK

1 Review

Level 1 Contributor

"Love this place "


Great rooms, lots of dining choices nearby.

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Stayed at   06/2019

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TRACY DARR

TRACY DARR

1 Review

Level 1 Contributor

"Very helpful staff"


Very nice place to stay! Clean The staff went above and beyond for me! I left my lights on in my car. My battery was dead. They helped me get my car jumped and on my way ! Awsome people!

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Stayed at   06/2019

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KIM CURRY

KIM CURRY

1 Review

Level 1 Contributor

"Great"


Winderful rooms and staff

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Stayed at   06/2019

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SIMON KOPPENHAVER

SIMON KOPPENHAVER

1 Review

Level 1 Contributor

"Great experience "


I travel to this location several times a week and it has never been anything but great.

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Stayed at   05/2019

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Anna Peppers

Anna Peppers

1 Review

Level 1 Contributor

"Wonderful"


I was pleasantly surprised to find a full size fridge and furnished kitchenette. We also had a balcony! I could have stayed there for several nights! It was very clean and the staff were very pleasant!

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Stayed at   05/2019

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James Clancy

James Clancy

1 Review

Level 1 Contributor

"Just me opining."


The staff was always pleasant and the room was fresh. The staff makes you want to stop again if you are in the area.

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Stayed at   05/2019

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RICHARD CROWTHER

RICHARD CROWTHER

1 Review

Level 1 Contributor

"Family Reunion "


***

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Stayed at   05/2019

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DONALD	OSWALD

DONALD OSWALD

1 Review

Level 1 Contributor

"Great place"


This facility was clean, quiet, with a friendly staff. Stayed in Dec. 2018 and May 2019. We will be back!

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Stayed at   01/2019

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BRUCE COCKERHAM

BRUCE COCKERHAM

1 Review

Level 1 Contributor

"M"


A1

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Stayed at   04/2019

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TINA ARMSTRONG

TINA ARMSTRONG

1 Review

Level 1 Contributor

"Room was awesome"


Everything was great!

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Stayed at   05/2019

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ROBIN SEIM

ROBIN SEIM

1 Review

Level 1 Contributor

"Mainstay Knoxville"


Very nice modern suite, clean, friendly staff, affordable

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Stayed at   05/2019

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Marilyn Fears

Marilyn Fears

1 Review

Level 1 Contributor

"Great place"


Comfortable

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Stayed at   04/2019

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Teresa Evans

Teresa Evans

1 Review

Level 1 Contributor

"Fin"


Fun

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Stayed at   04/2019

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DONNA S HEFFNER

DONNA S HEFFNER

1 Review

Level 1 Contributor

"Very good stay"


Our room was comfortable and clean, we especially appreciated the really good mattresses, best we've ever had in a motel. Only problem was curtains could not be completely closed and admitted light, but minor problem for us. We'll definitely stay here again.

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Stayed at   05/2019

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BARBARA FULLER

BARBARA FULLER

1 Review

Level 1 Contributor

"COMFORTABLE ROOM"


We stayed one night because the handicap room we rented elsewhere, was not really a handicapped room. This room was perfect for a handicapped person and we were fortunate to find it on short notice. Having a fridge and kitchen was a real plus.

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Stayed at   05/2019

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My Stay "


Everything great! or I wouldn't stay here.

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Stayed at   05/2019

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GLENN PHILLIPS

GLENN PHILLIPS

1 Review

Level 1 Contributor

"business trip"


everything was ok

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Stayed at   05/2019

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DANNY SAUNDERS

DANNY SAUNDERS

1 Review

Level 1 Contributor

"Dano"


Nice stay.

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Stayed at   05/2019

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Emelda Williams

Emelda Williams

1 Review

Level 1 Contributor

"FANTASTIC HOTEL"


Was the best hotel on our trip from Jonesboro, Arkansas to New York City and return on a motor coach of 30 people

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Stayed at   05/2019

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JAMES FORD

JAMES FORD

1 Review

Level 1 Contributor

"Mainstay Suites in Knoxville"


Great location near I-75 and I-40. The Mainstay staff is friendly and very helpful, and happy to help with directions, a good restaurant, etc. The hotel itself is very clean and maintained very well. I have been staying here since April and haven't encountered any problems.

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Stayed at   05/2019

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PAUL KULONGOWSKI

PAUL KULONGOWSKI

1 Review

Level 1 Contributor

"very nice"


One of the nicest Main Stays we have stayed at.

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Stayed at   05/2019

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ANTONIO SMITH

ANTONIO SMITH

1 Review

Level 1 Contributor

"Convenience "


We stayed at the Main Stay for the convenience of having a Refrigerator and stove to cook on. The rooms was clean and smell fresh upon arriving. We will stay here again.

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Stayed at   05/2019

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JUANA YATES

JUANA YATES

1 Review

Level 1 Contributor

"good location to shopping area and college"


GOOD and secure

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Stayed at   05/2019

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ANGELA PIERCE

ANGELA PIERCE

1 Review

Level 1 Contributor

"Peewee"


Great place to stay

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Stayed at   05/2019

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KAREN BACHMANN

KAREN BACHMANN

1 Review

Level 1 Contributor

"Knoxville graduation"


Good price on line

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Stayed at   05/2019

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MELISSA PERRY

MELISSA PERRY

1 Review

Level 1 Contributor

"Great Service and Room"


Great hotel, location, and wonderful service! The young working when I checked in after midnight was super sweet & friendly. My room was very clean and I really liked the layout of the room..Kudos to the Housekeeping staff!

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Stayed at   05/2019

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SCOTT ROBINSON

SCOTT ROBINSON

1 Review

Level 1 Contributor

"Two thumbs up!!!"


The staff there are amazing!!

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Stayed at   05/2019

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ANTHONY MILTON

ANTHONY MILTON

1 Review

Level 1 Contributor

"Hotel and staff review"


Great value and attentive staff! I would book with hotel again in my return to Knoxville Tennessee.

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Stayed at   05/2019

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PHILLIP WEATHERS

PHILLIP WEATHERS

1 Review

Level 1 Contributor

"Traveling"


We had never stayed at an Extended Stay before but from now on when we travel we will always try to find one

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Stayed at   05/2019

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FRANK MESSINA

FRANK MESSINA

1 Review

Level 1 Contributor

"knoxville, TN"


the room was comfortable and service was great. Did not crazy about breakfast and room could use some repair work. painting in bathroom and higher toilet and better placement of toilet paper rack

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Stayed at   05/2019

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My stay"


Excellent stay, great location. Nice breakfast. Also I travel all year for business. Plan on using Mainstay Inn & Suites when in town. 👍

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Stayed at   01/2019

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DWIGHT RAINEY

DWIGHT RAINEY

1 Review

Level 1 Contributor

"Cool "


Great

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Stayed at   05/2019

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MICHAEL MILLER

MICHAEL MILLER

1 Review

Level 1 Contributor

"Thanks"


Thanks

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Stayed at   05/2019

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GARY PHILIP DONOVAVT

GARY PHILIP DONOVAVT

1 Review

Level 1 Contributor

"review"


slept well ate well

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Stayed at   04/2019

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Gussie Garvin

Gussie Garvin

1 Review

Level 1 Contributor

"Diamond tour overnight stay"


The hotel was great and service was awesome I especially like the rooms will recommend to friends

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Stayed at   04/2019

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Catherine Patterson

Catherine Patterson

1 Review

Level 1 Contributor

"Diamond Tours"


The hotel was very nice and the food was good

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Stayed at   04/2019

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Charlie Evans

Charlie Evans

1 Review

Level 1 Contributor

"Good Hotel"


Good hotel

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Stayed at   04/2019

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JOHN MOORE

JOHN MOORE

1 Review

Level 1 Contributor

"Sandie"


We rested here overnight on a return trip from florida. Check in and Check out was easy, the attendants were very helpful and courteous. We were very comfortable and enjoyed the balcony and view. We will try to use Mainstay Suites again next time we travel.

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Stayed at   01/2019

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TIMOTHY LAUER

TIMOTHY LAUER

1 Review

Level 1 Contributor

"Nice place"


No complaints. Clean and friendly.

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Stayed at   04/2019

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Mae Fowler

Mae Fowler

1 Review

Level 1 Contributor

"Vacation Tour"


Very good and enlightening.

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Stayed at   04/2019

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ROBERT JOHNSTON

ROBERT JOHNSTON

1 Review

Level 1 Contributor

"Exstened stay "


Good clean quiet place to stay. Staff is friendly and helpful. Would stay here again.

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Stayed at   01/2019

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GIANNI MAGNANI

GIANNI MAGNANI

1 Review

Level 1 Contributor

"Definitely worth it. "


As seniors, my wife and I look for clean and comfortable places. This one more than fit the bill. Besides being both clean and comfortable, it was an excellent value. While certainly not luxury, it more than filled our needs. A bonus was the very satisfying hot breakfast. I would not hesitate staying here again and would recommend it.

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Stayed at   04/2019

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Dolly Woodard

Dolly Woodard

1 Review

Level 1 Contributor

"Very please"


Everything was nice and staff was friendly

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Stayed at   04/2019

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TODD BARTON

TODD BARTON

1 Review

Level 1 Contributor

"Very nice "


Breakfast could be betterv

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Stayed at   04/2019

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ODESSA KRECH

ODESSA KRECH

1 Review

Level 1 Contributor

"one night stay"


the hotel was in good shape, responsive staff. my wake up call never occurred, floors in Kitchenette was very slippery, also the tub was slippery (felt like something was used to shine it)

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Stayed at   04/2019

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JAMES FORD

JAMES FORD

1 Review

Level 1 Contributor

"Recommending the Mainstay Suites in Knoxville."


The front desk clerk was very helpful and knowledgeable. The room was spotless as usual. The hotel is very quiet also. Which helps if you work nights. Great breakfast also!

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Stayed at   03/2019

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LINDA RIDGE

LINDA RIDGE

1 Review

Level 1 Contributor

"Good Stay!"


Clean, updated!

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Stayed at   04/2019

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DENNIS GLAZENER

DENNIS GLAZENER

1 Review

Level 1 Contributor

"Knoxville TN hotel"


Nice large clean rooms with good AC and heating. Very nice kitchen area. Highly recommend. Dennis

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Stayed at   01/2019

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CARL PACA

CARL PACA

1 Review

Level 1 Contributor

"GREAT SERVICE"


Jay at the front desk is the best. Very helpful and patient with me. I would definatly recommend the Mainstay to others, and if they are lucky they will Jay check them in.

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Stayed at   04/2019

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WILLIAM TARTER

WILLIAM TARTER

1 Review

Level 1 Contributor

"ABF"


Nice, friendly staff. Clean accommodations.

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Stayed at   01/2019

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CHRISTOPHER IRVIN

CHRISTOPHER IRVIN

1 Review

Level 1 Contributor

"Work related"


We stay there every time were in town working.....Kim an Linda are truely helpful an customer friendly an its a great place 2 stay

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Stayed at   09/2018

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JULIA RAMIREZ

JULIA RAMIREZ

1 Review

Level 1 Contributor

"Amazing Customer Service"


Kim and Staff at Main Stay Suites are Amazing. Our crews are living in hotels 11 months out of the year, and I am always so grateful to book their hotel stays where I know they will be treated like family and be well taken care of. I definitely recommend anyone to stay here. The prices were within our budget and the staff went above and beyond to assure everyone was happy. Thanks so much, Kim and Staff. -Your Kenjura Tile, Inc Family!

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Stayed at   02/2019

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DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Comfortable"


Nice room ... Very Comfortable.

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Stayed at   04/2019

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DANIEL DEEDS

DANIEL DEEDS

1 Review

Level 1 Contributor

"Overnight stay"


We stayed one night and everything was great. Could not have had a better overnight stay.

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Stayed at   04/2019

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Sandra Floyd

Sandra Floyd

1 Review

Level 1 Contributor

"Don’t understand "


I like the big room

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Stayed at   04/2019

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LINDA BLACKBURN

LINDA BLACKBURN

1 Review

Level 1 Contributor

"Local move"


We had some damage to our home that required we move out for a week. We chose Mainstay because of the availability of a kitchen. Our room was large and very clean. The location was excellent. Several restaurants are conveniently located and I could get to downtown in a matter of minutes. I highly recommend this hotel.

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Stayed at   03/2019

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LINDA PLANK

LINDA PLANK

1 Review

Level 1 Contributor

"Good"


The lobby had a musty smell in it and I was a little worried. We got up to the room and it was great! There was a lot of room in it and the beds were comfortable!

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Stayed at   03/2019

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MICHAEL RINDLER

MICHAEL RINDLER

1 Review

Level 1 Contributor

"Great"


Great

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Stayed at   03/2019

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RICHARD HILLER

RICHARD HILLER

1 Review

Level 1 Contributor

"Passing thru"


Good location, good staff, getting a little worn

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Stayed at   03/2019

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JAMES FIKE

JAMES FIKE

1 Review

Level 1 Contributor

"Vacation "


Great

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Stayed at   03/2019

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MARSHALL MIDDLEBROOK

MARSHALL MIDDLEBROOK

1 Review

Level 1 Contributor

"Good "


Good

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Stayed at   01/2019

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JACOB STEPHENS

JACOB STEPHENS

1 Review

Level 1 Contributor

"Great place"


Stayed here several times. Never a bad experience.

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Stayed at   03/2019

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JAMES ORMOND

JAMES ORMOND

1 Review

Level 1 Contributor

"Great Value "


Convenient to our event downtown. Right off interstate so easy access in and out. Room was more than adequate, the kitchenette was a great feature.

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Stayed at   03/2019

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CINDI SUMPTER

CINDI SUMPTER

1 Review

Level 1 Contributor

"Great place to stay"


We attended the Bass Masters Classic this weekend and it was great . We came back to our suite to rest in a nice clean place to relax.Very easy access to get in and out .

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Stayed at   03/2019

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JOSEPH LEWIS

JOSEPH LEWIS

1 Review

Level 1 Contributor

"Warm welcome "


It was like going home after being away for a long time!!!!!😀

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Stayed at   03/2019

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Jennifer Behne

Jennifer Behne

1 Review

Level 1 Contributor

"More aware of smoking rooms online"


Didn't realize the hallway and my room would both stink of cigarette smoke. The inside of the dishwasher handle was sticky and dirty. The handle that goes outside to the balcony is very loose. The doors need clean and painted along with the walls. The big chair arms are ripped.

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Stayed at   03/2019

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ANDREW FRANKOW

ANDREW FRANKOW

1 Review

Level 1 Contributor

"Nice place."


It was a nice place to stay. Employees were very nice and helpful. Room was comfortable. I got a good night's sleep. I will stay there again and would recommend this place to others.

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Stayed at   03/2019

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LESTER ALBERT

LESTER ALBERT

1 Review

Level 1 Contributor

"Good value stay"


I generally stay in downtown Knoxville when there on business but all of my normal hotels were booked so I chose something close to the interstate as I had to drive towards Lexington when there. Let's be honest. This is not a 5 star, full service hotel but as a place to sleep, it fulfilled all of my needs. I was a bit surprised when I checked in to find out that housekeeping is not included in the rate and that I could choose when and what I wanted. I picked what I thought was full service midway through my stay and was not very pleased when I got back that night and found clean towels and that was about it. The bed was not made and frankly I could not figure out what if anything else was done. The shower in the room needs a little attention. The handle to control the temperature barely did so and it took 5 minutes each morning to find a spot somewhere in between boiling and ice cold. The bed was comfy, the TV channel selection more than adequate. Given its location close to the highway and next to 2 restaurant chains, it was surprisingly quiet. I would happily stay there again having gained a better set of expectations from my stay.

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Stayed at   02/2019

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MARSHALL WILLIAMS

MARSHALL WILLIAMS

1 Review

Level 1 Contributor

"Great stay"


Staff very nice, room comfortable.

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Stayed at   02/2019

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MARTIN BROOKS

MARTIN BROOKS

1 Review

Level 1 Contributor

"Great room for a low price "


My room was clean & had a kitchen, dishes was way nicer than I expected for a low price! I was pleasantly surprised!

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Stayed at   03/2019

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DOROTHY CAPRONI

DOROTHY CAPRONI

1 Review

Level 1 Contributor

"Free stay"


What a great place.

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Stayed at   03/2019

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DONNA LANYI

DONNA LANYI

1 Review

Level 1 Contributor

"Comfy beds"


Honestly we just used our room to sleep in but the beds were comfy and the hotel was good. I’d recommend this hotel. Close to downtown and the University.

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Stayed at   03/2019

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LEE SOLIS

LEE SOLIS

1 Review

Level 1 Contributor

"As advertised!"


Clean, practical, friendly, & safe accommodations.

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Stayed at   03/2019

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NICOLE JOYANN ADAMS

NICOLE JOYANN ADAMS

1 Review

Level 1 Contributor

"Nice hotel "


Staff was friendly and rooms were very clean

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Stayed at   02/2019

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KRISTINE RICHARDS

KRISTINE RICHARDS

1 Review

Level 1 Contributor

"Nice Return Visit"


Clean and comfortable. Easy access to and from I-75.

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Stayed at   02/2019

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RANDY BEATY

RANDY BEATY

1 Review

Level 1 Contributor

"Knoxville Mainstay"


I loved the fully equipped kitchen. Fantastic staff.

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Stayed at   02/2019

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JOSEPH COFFMAN

JOSEPH COFFMAN

1 Review

Level 1 Contributor

"One of the best hotels we stay in "


I enjoy staying at the hotel every time we have work in the area. I usually book from 2 to6 rooms with each job. Linda and Kim are always very nice and extremely helpful. I won’t stay anywhere else when I work in the area.

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Stayed at   01/2019

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AMIN WILLIAMS

AMIN WILLIAMS

1 Review

Level 1 Contributor

"Excellent service"


Every time I visit always welcome with great hospitality and they make me feel like part of the family.

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Stayed at   01/2019

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Jeff Stephenson

Jeff Stephenson

1 Review

Level 1 Contributor

"TN Trip"


Great rooms and great service

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Stayed at   01/2019

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ERIC FITCH

ERIC FITCH

1 Review

Level 1 Contributor

"Friendly staff and great room"


The rooms are clean and well furnished and the beds are comfortable. The front desk staff is very friendly. I will definitely stay here again when I travel through Knoxville.

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Stayed at   01/2019

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ANN BURRELL

ANN BURRELL

1 Review

Level 1 Contributor

"Knoxville Trip"


Friendly Staff, accommodating to needs. The rooms have been clean and smell good upon every arrival. Convenient to UT.

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Stayed at   01/2019

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TL GLEEN

TL GLEEN

1 Review

Level 1 Contributor

"Review"


Pleasant stay.

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Stayed at   01/2019

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Linda Munnell

Linda Munnell

1 Review

Level 1 Contributor

"Great stay!"


Great stay and staff

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Stayed at   09/2018

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DAVID JEWELL

DAVID JEWELL

1 Review

Level 1 Contributor

"Great experience"


Great place to stay. Service was great. Only complaint is the beds were small.

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Stayed at   01/2019

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SCOTT EDWARD LOOMIS

SCOTT EDWARD LOOMIS

1 Review

Level 1 Contributor

"Excellent stay"


Amazing people and rooms were clean a d comfortable

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Stayed at   01/2019

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DAVE RING

DAVE RING

1 Review

Level 1 Contributor

"Stopover in Knoxville"


Nice facility, pleasant staff and accommodations.

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Stayed at   09/2018

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MARANDA HARNESS

MARANDA HARNESS

1 Review

Level 1 Contributor

"Excellent "


5 stars

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Stayed at   01/2019

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PATTY    WALKENHORST

PATTY WALKENHORST

1 Review

Level 1 Contributor

"Arrived late"


We arrived around 10:00. The clerk wasvery accommodating and friendly.

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Stayed at   06/2018

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ROBERT LEIBLE

ROBERT LEIBLE

1 Review

Level 1 Contributor

"Knoxville motel "


Clean rooms. Nice breakfast. Staff friendly and helpful

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Stayed at   12/2018

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PHILLIP DRINNON

PHILLIP DRINNON

1 Review

Level 1 Contributor

"good but not great"


I picked this hotel because I was going to be in town all weekend for the Kerbela Shrine Circus, and it had a kitchen in it. So I was like this is gonna be great I can fix my food in the room and not have to go out. Well when I got to the hotel I got checked in went straight up to my room and took a quick shower as I had to be at the circus quickly. The room looked amazing just by looking over it. Well on my way back I stopped at Food City on Clinton Hwy to get me some food to cook. I get back to the room and when I attempted to turn the stove on neither burner would come on. So I ended up walking to a restaurant next door to eat. When I told the lady at the Front Desk about the stove not working when I was checking out. She stated, "Well I'll let maintenance know about it. He's off on the weekends."

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Stayed at   10/2018

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BARBARA WALTERS

BARBARA WALTERS

1 Review

Level 1 Contributor

"Restful night"


Comfortable room, convenient location, friendly staff

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Stayed at   10/2018

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Patrick Joseph McClure

Patrick Joseph McClure

1 Review

Level 1 Contributor

"UTK "


Went for business trip was very quiet and close to the university.

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Stayed at   10/2018

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GARRY MORIN

GARRY MORIN

1 Review

Level 1 Contributor

"Need to have a better breakfast"


There is need to have a breakfast offering that includes some eggs even I they would be hard boiled . The offering was no better than any lower end motel/hotel.We ere disappointed.

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Stayed at   10/2018

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MICHAEL BUTLER

MICHAEL BUTLER

1 Review

Level 1 Contributor

"Great Hotel"


I stay at Mainstay frequently for business trips. Staff is always friendly and helpful. Rooms are updated and clean.

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Stayed at   01/2018

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Bill Horsley

Bill Horsley

1 Review

Level 1 Contributor

"Second stay at this Motel"


Good visit, no complaints

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Stayed at   09/2018

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MARY MCCUTCHEN

MARY MCCUTCHEN

1 Review

Level 1 Contributor

"Unexpected trip "


Hotel staff was super nice !

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Stayed at   09/2018

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JOHN WHITE

JOHN WHITE

1 Review

Level 1 Contributor

"Family business "


Front desk lady was great. Made a effort to make us feel welcome

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Stayed at   09/2018

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NICHOLAS MORGAN

NICHOLAS MORGAN

1 Review

Level 1 Contributor

"Great place to stay "


We loved the room it was much bigger than expected and had a full kitchen which is nice when traveling as much as we do working. Hotel was very clean and management was very helpful and accommodating.

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Stayed at   09/2018

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HARVEY	MATARASSO

HARVEY MATARASSO

1 Review

Level 1 Contributor

"Rocky start, smooth finish"


Our first suite was very humid with a string musty odor. The staff gladly gave us another suite which was much nicer in appearance with much better breathing conditions. The staff was always helpful.

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Stayed at   09/2018

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Cindy Parish

Cindy Parish

1 Review

Level 1 Contributor

"Excellent"


Nice

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Stayed at   09/2018

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PATRICK	HASIAK

PATRICK HASIAK

1 Review

Level 1 Contributor

"Convenient"


Hotel was convenient to downtown Knoxville where I attended a motorcycle rally.

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Stayed at   08/2018

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GEORGE AUGUSTAS

GEORGE AUGUSTAS

1 Review

Level 1 Contributor

"Great place to stay"


I selected this hotel for our group for Wing Ding 40 because of location and rate. Overall rating is 9/10. Value is 9/10. Pro: Very attractive room. A/C had digital thermostat, was quiet, and fan shut off with temperature. Has kitchenette (fridge, 2-burner stove, microwave, sink, dishwasher). Large closet. Room has small balcony. Electrical outlets adequate. Two alarm clocks (one has electrical outlets on top). Room was quiet, but some noise from fridge. Cons: The Wi-Fi connection required login and timed out each day. Refrigerator, although not raucous, ran almost constantly. One complaint: The bathroom fan was noisy and came on with the light, so it could not be disabled. I avoided turning the bathroom light on unless absolutely necessary. Other: High marks for value, comfort. Low marks for noisy bathroom fan, Wi-Fi timeouts. Extended stay hotel: Room service provided weekly unless requested (extra fee applies). Hotel is just off I-75. Easy walk to Cracker Barrel, Hooters." I definitely recommend this hotel.

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Stayed at   08/2018

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JAMES BEA

JAMES BEA

1 Review

Level 1 Contributor

"5 stars"


Very good services and excellent condition

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Stayed at   09/2018

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David Johns

David Johns

1 Review

Level 1 Contributor

"Very nice hotel "


Stayed here several times and already the same. Will stay again.

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Stayed at   09/2018

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ROBIN HOTALING

ROBIN HOTALING

1 Review

Level 1 Contributor

"Excellent stay. We stayed 6 nights room was perfect size. "


Great location to almost anywhere walking g distance to a few restaurants and grocery

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Stayed at   08/2018

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RAYMOND JACKSON

RAYMOND JACKSON

1 Review

Level 1 Contributor

"Nice Stay"


Yes it was a nice stay.

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Stayed at   08/2018

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WILLIAM	CASEY

WILLIAM CASEY

1 Review

Level 1 Contributor

"Vacation retreat "


Clean and friendly service

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Stayed at   08/2018

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KAY BEEMER

KAY BEEMER

1 Review

Level 1 Contributor

"Used a coupon"


Nice place. Wish they would have honored coupon for more than one night. Comfy bed. Clean. Quiet rooms. Spacious room layout. Full size fridge, 2 burner hot plate, microwave and dishwasher, pots & dishes for 2 people furnished. Didn't use this but good to know for possible future travels. Facility does not have a weekly or monthly rate. Apparently rate gets less expensive the more nights you stay. Nice hot options for breakfast, including waffles and real old fashioned steel cut oatmeal, eggs, fresh fruit and pastries, juices, yogurt,and hot beverages, with an efficient, caring and attentive cook.

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Stayed at   08/2018

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CHARLIE CANNON

CHARLIE CANNON

1 Review

Level 1 Contributor

"Business"


Very nice place , staff is very friendly

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Stayed at   01/2018

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KAY	KEENER

KAY KEENER

1 Review

Level 1 Contributor

"Great 👍 "


My son & I needed a convenient place to stay after his surgery at UT Medical Center. We were very pleased with the location as well as our room.

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Stayed at   08/2018

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RICHARD HILLER

RICHARD HILLER

1 Review

Level 1 Contributor

"Mainstay"


Nice place

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Stayed at   08/2018

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FRANK HARWOOD

FRANK HARWOOD

1 Review

Level 1 Contributor

"Will stay again"


Easy to find. Convenient to dining. Comfortable rooms.

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Stayed at   08/2018

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Christopher Clark

Christopher Clark

1 Review

Level 1 Contributor

"A trip for fun!!!"


The service was great!!!! I really enjoyed the hospitality of my fellow Tennesseans!!!

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Stayed at   07/2018

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ANGIE MAXWELL

ANGIE MAXWELL

1 Review

Level 1 Contributor

"Very nice stay"


The staff was excellent and the location for our needs prefect. The room was top quality.

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Stayed at   08/2018

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Wanda Ellison

Wanda Ellison

1 Review

Level 1 Contributor

"Excellente'"


Service was wonderful and the hostess was very nice, personable and made sure everhone felt welcome.

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Stayed at   08/2018

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Towanda Gray

Towanda Gray

1 Review

Level 1 Contributor

"Ok"


It was ok but was not close to anything

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Stayed at   08/2018

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DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Nice Place"


Very clean and quiet .

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Stayed at   08/2018

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Kaye Harper

Kaye Harper

1 Review

Level 1 Contributor

"Good"


Nice clean spacious rooms.

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Stayed at   08/2018

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DONALD	KERR

DONALD KERR

1 Review

Level 1 Contributor

"Nice place"


Very nice hotel

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Stayed at   08/2018

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ROBERT	HILLIARD

ROBERT HILLIARD

1 Review

Level 1 Contributor

"Easy Off, Comfort In, Easy On"


Hair-pin turn off Interstate gets you into MainStay Suites Knoxville. Well-appointed room with kitchenette, recliner and great shower. Nice hot & cold breakfast items. Hospitable staff.

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Stayed at   08/2018

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RALPH COCHRAN

RALPH COCHRAN

1 Review

Level 1 Contributor

"Pleasure "


Good

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Stayed at   08/2018

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DEBRA FAULKNER

DEBRA FAULKNER

1 Review

Level 1 Contributor

"MainStay Suites - Great!"


The hotel was nice and a good value for the money. The staff were very helpful.

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Stayed at   08/2018

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ANITA HOLMES

ANITA HOLMES

1 Review

Level 1 Contributor

"MainStay Suites "


Wonderful stay, rooms were excellent, staff was courteous insured we had all our needs and was totally satisfied.

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Stayed at   08/2018

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ROY SARICKS

ROY SARICKS

1 Review

Level 1 Contributor

"Great place to stay near downtown Knoxville"


It was really great to find a place very near downtown Knoxville at a fair price. the rooms were clean we could have cooked dinner there if we wanted to because it has cooking facilities and all the other things you need. Great breakfast in the morning friendly staff great place to stay at a fair price.

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Stayed at   08/2018

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JEANNE GERACE

JEANNE GERACE

1 Review

Level 1 Contributor

"Clean and comfortable "


We enjoyed our stay as it allowed easy access to downtown Knoxville and also gave us plenty of room to relax and cook a couple meals. Staff was friendly and helpful. Would stay here again.

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Stayed at   07/2018

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JAMIE CARDWELL

JAMIE CARDWELL

1 Review

Level 1 Contributor

"Nice rooms, very comfortable"


I have stayed at Mainstay Suites off and on for the past 8 years. I have NEVER had a problem, rooms have always been clean and my stay enjoyable. Only place I stay when traveling to Knoxville.

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Stayed at   08/2018

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AMANTUALLAH ANTHONY

AMANTUALLAH ANTHONY

1 Review

Level 1 Contributor

"My New Go To Place"


This is my new go to place when I have to come to Knoxville to stay! The staff is very pleasant and helpful, going out of their way to ensure that I had everything that I could possible need. The suite is very clean and overall, it was a very quiet (which is what I needed) place to stay. I would definitely recommend that people stay here!

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Stayed at   08/2018

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MELVIN DAVIS

MELVIN DAVIS

1 Review

Level 1 Contributor

"Great "


Great place

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Stayed at   01/2018

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DAVID STADELMAN

DAVID STADELMAN

1 Review

Level 1 Contributor

"Vacation"


Very nice and comfortable

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Stayed at   07/2018

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ANGELA ROCHA

ANGELA ROCHA

1 Review

Level 1 Contributor

"Top notch staff"


The staff was so friendly and accommodating, all smiling helpfulness. A lovely stay. I'll definitely be back.

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Stayed at   07/2018

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LLOYD RESURRECCION

LLOYD RESURRECCION

1 Review

Level 1 Contributor

"Business as usual "


Nice peeps, good breakfast, quaint place to rest your pretty little head

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Stayed at   07/2018

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Clyde Hubbard

Clyde Hubbard

1 Review

Level 1 Contributor

"My stay there"


It was a fantastic stay

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Stayed at   01/2018

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Gwen Hill

Gwen Hill

1 Review

Level 1 Contributor

"Seniors Summer Trip"


AARP Southside Chapter #5395

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Stayed at   07/2018

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JEFFREY HATAWAY

JEFFREY HATAWAY

1 Review

Level 1 Contributor

"Business Stop "


I work for Kenworth of Louisiana and travel often for my job. I have the opportunity to visit and stay at numerous hotels across the country. I will say that we were greeted by a very nice young lady working the desk. She was professional and polite and even offered some home made cookies....which were amazing!! The front entrance was extremely clean and looked amazing. My room was on the 4th floor and when I walked in I was like wow this place is really amazing! It was a great night sleep and with restaurants within walking distance Hooters is what we chose to eat before going to the rooms to get some rest. I will always stay at this location if passing through the area and highly recommend it to anyone else looking for a wonderful place to stay for the night.

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Stayed at   07/2018

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SUE NORRIS

SUE NORRIS

1 Review

Level 1 Contributor

"family vacation"


great place to stay

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Stayed at   06/2018

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GARRY BARTON

GARRY BARTON

1 Review

Level 1 Contributor

"3rd year in a row"


Always clean. 3rd year in a row to use this hotel. Easy access from I-75.

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Stayed at   06/2018

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JEFF CORVIN

JEFF CORVIN

1 Review

Level 1 Contributor

"Great"


No issues

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Stayed at   07/2018

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EDWARD WELLES

EDWARD WELLES

1 Review

Level 1 Contributor

"Good place to stay in Knoxville"


The room was clean, the staff was helpful and it was comfortable.

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Stayed at   07/2018

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DEREK FRY

DEREK FRY

1 Review

Level 1 Contributor

"My stay"


Nice place very close to freeway. Enjoyed the balcony! Very spacious room with kitchenette and large fridge. Room was clean and everyone was very friendly. Would stay here again. Was not very found of the breakfast though! That was the only disappointment we incurred

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Stayed at   07/2018

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BRUCE PINKHAM

BRUCE PINKHAM

1 Review

Level 1 Contributor

"Relaxing evening"


Older hotel but nice. King room had a balcony which was nice and relaxing after 10 hours on the road. Usual breakfast and it was plentiful. Easy check in and out.

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Stayed at   06/2018

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jess

jess

1 Review

Level 1 Contributor

"well organized pleasant hotel"


well organized pleasant hotel to stay

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Stayed at   01/2016

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KATHY WINES

KATHY WINES

1 Review

Level 1 Contributor

"Nashville tour"


Our bus trip was to visit and tour Nashville. We all had a great time. Although we did no spend the whole day at your hotel our morning stay was very nice. The breakfast bar was good although I like scramble eggs everyday. But what was there was very appetizing. The room was kept tidy, but the trash cans were not emptied until after we left.

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Stayed at   06/2018

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roman

roman

1 Review

Level 1 Contributor

"Very Pleasant All Around...."


Our stay at The MainStay Suites hotel in Knoxville TN was just very pleasant all around: great room, great hotel, friendly staff, very clean, great service. We felt the price was also very good considering the level of quality. Would definitely recommend this place!

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Stayed at   05/2018

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