MainStay Suites Hotel Knoxville TN

  144 Merchant Drive Knoxville,TN 37912
+1 (865) 247-0222    support@reviewter.com
Hotel Website

Hotel Description

Welcome to a hotel in Knoxville TN where you can live like you`re in your own home, MainStay Suites - available for short-term and extended stay visits. We`re pleased to be near Knoxville Civic Coliseum and Downtown Island Airport. Plus, everything this area has to offer is within easy reach when you stay in affordable comfort with us. Our Knoxville, Tennessee hotel is also close to Great Smoky Mountains National Park, Dollywood, The Knoxville Zoo, University of Tennessee Medical Center and McGhee Tyson Airport. Stay with us when looking for a place to stay near downtown Knoxville, Knoxville Expo Center, the University of Tennessee, Neyland Stadium and Thompson-Boling Arena as well. We`re off I-75, and right where you`ll want to be when visiting the area on business or pleasure. Among our amenities are a business center with fax and copy service and an Internet computer as well as a free breakfast, free wifi and guest laundry facilities. We have a fitness center to help you stay in shape too. Each suites at MainStay Suites includes a full kitchen, 32-inch television, pillow-top mattress, iron with ironing board and hair dryer. Some accommodations feature work desks, sofa sleepers, DVD players and balconies.

548 Reviews from our Reviewter Community

Traveller rating

Service
location
Rooms

Traveller type

Business      (214)
Couples      (85)
Family      (161)
Friends      (59)
Solo      (33)

Language

English

Travellers Reviews

MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Home away from home "


Always feel so welcome. The staff are so sweet and make me feel special.

Listen Review
Reviewed 20, September 2023

Response from hotel:-
Hello Mark, Thank you for the stay and the positive feedback.Our staff always go that extra mile to ensure guest satisfaction.We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JANET STATON

JANET STATON

1 Review

Level 1 Contributor

"Lots of Room"


The room was clean, spacious, and the kitchen area was nice. The internet was spotty and there were a few updates needed, especially if one was there to watch TV. The lamps with the charging stations were very nice! The bed was comfortable and there was plenty of room in the bathroom. I would recommend this hotel and stay there again.

Listen Review
Reviewed 13, September 2023

Response from hotel:-
Hello Janet, It is very nice to see your amazing comment about our hotel. Our team is really delighted with your appreciation. We are privileged to have guests like you. Please come back again and have a fantastic stay. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JANET SMITH

JANET SMITH

1 Review

Level 1 Contributor

"Stopover"


Very clean and easily accessed, lots of parking. Breakfast very limited so we ate at the Cracker Barrel next door.

Listen Review
Reviewed 11, September 2023

Response from hotel:-
Dear Janet, Thank you for the stay, positive feedback and appreciating the hotel. We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again. Regards, Hotel Manager.

Rating

Service
Location
Rooms
EDWARD

EDWARD

1 Review

Level 1 Contributor

"Mainstay"


Friendly staff and convenient location.

Listen Review
Reviewed 11, September 2023

Response from hotel:-
Dear Edward, Thank you for the stay and appreciating the location and breakfast. We are very happy to hear that and privileged to have you as guest. We look forward to welcoming you again. Regards, Hotel Manager.

Rating

Service
Location
Rooms
phap

phap

1 Review

Level 1 Contributor

"A very splendid hotel "


My room is spacious, and clean. . Savannah is such a sweetheart. Check in was a breeze. No reasons to stay anywhere else

Listen Review
Reviewed 06, September 2023

Response from hotel:-
Hello Phap, Thanks for the stay and the feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

Rating

Service
Location
Rooms
Michael Brown

Michael Brown

1 Review

Level 1 Contributor

"My Stay "


Nice place they never let me down staff is friendly and helpful!!!

Listen Review
Reviewed 03, September 2023

Response from hotel:-
Dear Michael, Thank you. It is great to hear that you enjoyed the stay with us. We always love to be connected with our guests and be the best of their service. We strive to better ourselves in all areas of hospitality. We will see that your next visit will be even more pleasant. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JANET

JANET

1 Review

Level 1 Contributor

"Breakfast"


Breakfast. Would have been better with scrambled eggs, rolls, dry crteal

Listen Review
Reviewed 02, September 2023

Response from hotel:-
Dear Janet, Thanks for the stay and the feedback.We will definitely address your concerns about the breakfast.Guest feedback is essential for us to improve our services.You can expect a further improved stay next time.Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
PHAP

PHAP

1 Review

Level 1 Contributor

"Fabulous "


Everyone was very friendly. Savannah was just perfect, very helpful, and welcoming

Listen Review
Reviewed 02, September 2023

Response from hotel:-
Dear PHAP, Thanks for the stay.It is encouraging to hear such positive feedback from you.Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
ADOLFO

ADOLFO

1 Review

Level 1 Contributor

"Excellent "


Great staff ,nice and clean

Listen Review
Reviewed 29, August 2023

Response from hotel:-
Hello Adolfo, It is such a compliment to receive such a wonderful comment. Thank you for taking the time to share about your experience with us and we hope to see you again very soon. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
JACKI MATTER

JACKI MATTER

1 Review

Level 1 Contributor

"Our stay"


The people at the hotel were so hospitable and friendly. Made our stay so pleasant.

Listen Review
Reviewed 28, August 2023

Response from hotel:-
Dear Jacki, Thank you for your recent stay at our property. It's great to hear you enjoyed our amenities and services. I'm thrilled you enjoyed the hospitality and appreciated the staff. We appreciate your positive overall observations.This will undoubtedly motivate us to provide even better service to our guests. We hope to see you soon for your next stay. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
ELIZABETH CARPENTER

ELIZABETH CARPENTER

1 Review

Level 1 Contributor

"Nice hotel with lots of restuarants within walking distance."


Nice hotel with plenty of restaurants within walking distance.

Listen Review
Reviewed 28, August 2023

Response from hotel:-
Hello Elizabeth, Thank you for the stay and feedback.I'm overwhelmed by your words of appreciation.Our team works tirelessly to ensure guest satisfaction.We will ensure another awesome stay for you next time. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
SHANNON BAKER

SHANNON BAKER

1 Review

Level 1 Contributor

"Staff is awesome"


The staff is simply awesome. Kaitlyn at the front desk took care of everything we needed. The hotel is very clean and again the staff was very helpful and friendly. Great place to stay.

Listen Review
Reviewed 21, August 2023

Response from hotel:-
Dear Shannon, Your review is very much encouraging and motivating for all the hotel staff.We are continuously making efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
CATHERINE

CATHERINE

1 Review

Level 1 Contributor

"Road Trip"


We were satisfied with our stay.

Listen Review
Reviewed 11, August 2023

Response from hotel:-
Dear Catherine, Thank you for the stay.I am overwhelmed to see your remarks and sharing of your satisfaction with our hospitality. We are privileged in inviting visitors like you and offering the absolute best services. Hope to see you back soon and we will make your next stay another extraordinary experience. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
SAVANNAH

SAVANNAH

1 Review

Level 1 Contributor

"Nice hotel"


room was clean, ease to check in. Convenient location.

Listen Review
Reviewed 07, August 2023

Response from hotel:-
Dear Savannah, Thank you for your recent stay and to learn that you are happy with our hotel. I'm glad you enjoyed our amenities and the staff's hospitality. Your praise will inspire us to provide even better service to our guests in the future. We look forward to seeing you again soon. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
MICHAEL

MICHAEL

1 Review

Level 1 Contributor

"My Stay "


Nice place and close to restaurants

Listen Review
Reviewed 03, August 2023

Response from hotel:-
Hello Michael, Thanks for the stay and the feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

Rating

Service
Location
Rooms
THOMAS

THOMAS

1 Review

Level 1 Contributor

"Nice Hotel"


Verry friendly personnel at the check-in counter. Provided a great price for the room available. Room was clean, spacious, and comfortable.

Listen Review
Reviewed 03, August 2023

Response from hotel:-
Dear Thomas, Thank you for your recent stay at our property.I am happy to read that you had a nice time during your stay with us.Providing our guests with the best possible hospitality and experience has always been our mission!We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
CRUZ

CRUZ

1 Review

Level 1 Contributor

"Great for traveling "


Great location, great service, very convenient

Listen Review
Reviewed 31, July 2023

Response from hotel:-
Hello Cruz, Thanks for the stay and great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
SAMUEL

SAMUEL

1 Review

Level 1 Contributor

"Savannah is a star"


This hotel is a great play to stay while traveling for extended stays or even a short 2 days. Savannah, at the front counter has been a great help to me any time I come to stay here. She is always nice and friendly, extremely helpful, and very accommodating. I recently had issues with getting my receipt back after my last stay and she fixed the issue in a flash and I received the information I needed. Thank you so much for employing her, she deserves a raise. I will definitely be recommending her and this location as a great place to stay in Knoxville tennessee.

Listen Review
Reviewed 26, July 2023

Response from hotel:-
Dear Samuel, It is really nice to note that you liked the stay and services at our hotel during your recent visit. I am delighted that you liked the hospitality and appreciating Savannah. Glad to see your positive overall observations which shall definitely motivate us to serve our guests even better. We look forward to welcoming you again soon. Best Regards, Hotel Manager.

Rating

Service
Location
Rooms
KATRINA

KATRINA

1 Review

Level 1 Contributor

"I'd recommend"


We stayed at Mainstay Hotel in Knoxville for 2 nights. The lady that checked us in was very friendly, personable and down to earth. She made us laugh and feel welcomed. The room was clean, everything worked, the shower pressure was just right and hot the way I like it. We used the laundry facility which was clean and working. and checkout was a breeze. I would recommend staying here. We actually cancelled at a Rodeway Inn on the other side of Nashville where it was a NIGHTMARE but had a decent rating.... And Stella, at the Choice # cancelled and rebooked us at Mainstay with ease... Smooth transition. The only thing was I had to call choice today to get my points added on because Rodeway Inn didn't even have us as staying one night... Weird because we were charged for the 3 nights but the 2 nights hasn't been refunded as of yet to our bank account. Anyway, Mainstay Suites gets a FAB review from us.

Listen Review
Reviewed 24, July 2023

Response from hotel:-
Hello Katrina, It is indeed a pleasure when our valued guests share their stay experience positively.Your generous appreciation will be a source of inspiration to our staff.It also encourages us to achieve higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
LESA LANE

LESA LANE

1 Review

Level 1 Contributor

"Our stay"


Great room!! Very friendly people!

Listen Review
Reviewed 23, July 2023

Response from hotel:-
Dear Lesa, It is really nice to note that you liked the stay and services at our hotel during your recent visit. I am delighted that you liked the hospitality and appreciating the staff. Glad to see your positive overall observations which shall definitely motivate us to serve our guests even better. We look forward to welcoming you again soon. Best Regards, Hotel Manager.

Rating

Service
Location
Rooms
STEPHEN ILIJIC

STEPHEN ILIJIC

1 Review

Level 1 Contributor

"Adequate"


Friendly and efficient staff ! Close proximity to the interstate on one side an Hooters traffic on the other side

Listen Review
Reviewed 23, July 2023

Response from hotel:-
Hello Stephen, Thank you for the stay and the positive feedback.Our staff always go that extra mile to ensure guest satisfaction.Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
MARY

MARY

1 Review

Level 1 Contributor

"Pleasantly Stunned"


Having horrible experience and reading horrible reviews of hotel rooms in my price range, I booked a room with Main Stay based on a recommendation to me. I pulled in to a clean parking lot still skeptical. I received my key with a quick orientation to resources by a kind, friendly, un-rushed employee at the front desk. Still skeptical, I went up to my room through a well maintained and updated halls and elevator. I opened the door to my room without too much trouble (learning curve on my part) and my jaw dropped. I was able to receive a lower rate but even at the full rate, the room was not just clean and fresh, it was beautifully designed and a huge value at an affordable price. Between the room and the staff I felt I was safe and among the competent. I will look for Main Stay Hotels FIRST where unavailable, and will look among the list of Choice Hotels where it is not available. Still stunned it all went so well. After the second night, I was utterly rested in my hectic schedule.

Listen Review
Reviewed 19, July 2023

Response from hotel:-
Hello Mary, Thank you so much for your stay and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that they are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

Rating

Service
Location
Rooms
PHIL

PHIL

1 Review

Level 1 Contributor

"Knoxville Mainstay"


Stayed one night with the family. We had no issues and were provided extra towels upon request.

Listen Review
Reviewed 18, July 2023

Response from hotel:-
Hello Phil, Thank you and It was a pleasure having you stay with us. As a hotel, we strive to provide a guest experience that serves a variety of traveler preferences. I hope you will choose us to stay the next time you are in the area. We'll continue to provide you with a great stay whenever you need it. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
HAL TAYLOR

HAL TAYLOR

1 Review

Level 1 Contributor

"Good place"


Has everything you'd need. Hotel staff were very friendly and accommodating.

Listen Review
Reviewed 10, July 2023

Response from hotel:-
Hello Tylor, Thank you for the stay.I appreciate your positive comments about our facilities and services. We are so inspired to see your great review of your stay. We promise to remain committed to our hard work to provide every guest with the finest accommodations.Looking forward to welcoming you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
ARTEENA

ARTEENA

1 Review

Level 1 Contributor

"TN visit with family "


Savannah checked us in and was great. Beds comfortable and room clean.

Listen Review
Reviewed 07, July 2023

Response from hotel:-
Dear Savannah, It is really nice to note that you liked the stay and services at our hotel during your recent visit. I am delighted that you liked the hospitality and appreciating Savannah. Glad to see your positive overall observations which shall definitely motivate us to serve our guests even better. We look forward to welcoming you again soon. Best Regards, Hotel Manager.

Rating

Service
Location
Rooms
TAYMOND

TAYMOND

1 Review

Level 1 Contributor

"Over night stay, passing through to South Carolina "


The room had everything we needed for an overnight stay for a family of four!!

Listen Review
Reviewed 03, July 2023

Response from hotel:-
Dear Taymond, Thanks for the stay. Hearing such positive feedback from you is encouraging. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
MATTHEW

MATTHEW

1 Review

Level 1 Contributor

"Not impressed this trip!"


I've stayed here many times for business, and have always had a 5 🌟 stay! This stay was for leisure/ vacation, with my wife. I told her how great this place was. Only to be disappointed. Arrival was great. Savanah at the front desk was very friendly and welcoming. Had a little problem with the room assigned but Savanah quickly resolved the problem. The room was very spacious, well furnished and very clean. The balcony needed a serious cleaning though! Breakfast was also VERY DISAPPOINTING!! One piece of sausage, less than a scoop of scrambled eggs and 3 biscuits!! I have pictures which I will be posting on Google Maps. When I asked the front desk clerk (not Savanah) about it, she said someone would be in soon to take care of it, and that "she " didn't do Breakfast!!! After waiting for 20 minutes and no one restocked Breakfast, we went back to our room, packed and left. Thank goodness Cracker Barrel knows how to serve Breakfast!! May stay again for work, but not leisure again!! My wife was very unimpressed!!

Listen Review
Reviewed 24, June 2023

Response from hotel:-
Dear Matthew, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and address them effectively. I look forward to seeing you back again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
GREG

GREG

1 Review

Level 1 Contributor

"Work"


Great people nice place

Listen Review
Reviewed 19, June 2023

Response from hotel:-
Dear Greg, Thank you for your recent stay at our property. It's encouraging to hear such positive feedback from you.Your appreciation inspires us to work harder to provide the best services possible and to excel at what we do. Our goal is to provide excellent hospitality, and we take great pride in doing so. We hope to serve you again in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
THOMAS

THOMAS

1 Review

Level 1 Contributor

"Great"


Beautiful hotel, very nice people

Listen Review
Reviewed 19, June 2023

Response from hotel:-
Hello Thomas, I appreciate your positive comments about our facilities and services. We are so inspired to see your great review of your stay. We promise to remain committed to our hard work to provide every guest with the finest accommodations.Looking forward to welcoming you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
MARK

MARK

1 Review

Level 1 Contributor

"Home away from home "


Kaitlyn is always so helpful and friendly. Always welcomes me with the Biggest smile!!

Listen Review
Reviewed 18, June 2023

Response from hotel:-
Hello Mark, It is really nice to note that you liked the stay and services at our hotel during your recent visit.Nice that you liked the hospitality and appreciating Kaitlyn.Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcoming you again soon. Best Regards, Hotel Manager.

Rating

Service
Location
Rooms
THOMAS

THOMAS

1 Review

Level 1 Contributor

"Nice place"


I have stayed here before and will do it again.

Listen Review
Reviewed 17, June 2023

Response from hotel:-
Hello Thomas, Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
lottie

lottie

1 Review

Level 1 Contributor

"Home away from home"


The staff is awesome. They go above and beyond to meet your needs. The suites have all the amenities of home. Nice kitchen, big room and balcony with a view.

Listen Review
Reviewed 17, June 2023

Response from hotel:-
Dear Lottie, Your review is very much encouraging and motivating for all the hotel staff.We are continuously making efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
MARK

MARK

1 Review

Level 1 Contributor

"Home away from home "


Fantastic friendly staff. Always accommodating and a joy to talk to the people who work there.

Listen Review
Reviewed 07, June 2023

Response from hotel:-
Hello Mark, Thank you for the stay and the positive feedback.Our staff always go that extra mile to ensure guest satisfaction.We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
PERPARIM

PERPARIM

1 Review

Level 1 Contributor

"Savanna did nice work "


The lady at front desk savannah she’s really nice work with people she needs a race to she deserve it

Listen Review
Reviewed 02, June 2023

Response from hotel:-
Hello Perparim, Thank you for the stay and the positive feedback.Our staff always go that extra mile to ensure guest satisfaction.We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
CHARLOTTE

CHARLOTTE

1 Review

Level 1 Contributor

"Trip"


Everything good

Listen Review
Reviewed 22, May 2023

Response from hotel:-
Hello Charlotte, Thank you for your recent stay and the positive feedback. I am happy to see that you had a satisfying experience looking at the comments. We are continuously working to improve our hospitality. Look forward to seeing you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
MIRANDA

MIRANDA

1 Review

Level 1 Contributor

"Nice place for a night "


Great location right off of 75, the whole family stayed for UT graduation and it was a great location. The beds were comfortable and having a balcony was nice... but the best part of our stay was the night manager Savannah!! She was welcoming, kind and went above and beyond to make sure we felt welcome, thank you again Savannah!

Listen Review
Reviewed 22, May 2023

Response from hotel:-
Dear Miranda, It is really nice to note that you liked the stay and services at our hotel during your recent visit. I am delighted that you liked the hospitality and appreciating Savannah. Glad to see your positive overall observations which shall definitely motivate us to serve our guests even better. We look forward to welcoming you again soon. Best Regards, Hotel Manager.

Rating

Service
Location
Rooms
DYLAN

DYLAN

1 Review

Level 1 Contributor

"Loved our stay"


Great hotel. Staff is very good. Two of the staff, Savannah and Kathleen in particular were outstanding.

Listen Review
Reviewed 17, May 2023

Response from hotel:-
Dear Dylan, Thank you for the stay and appreciating Kathleen and Savannah. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
CHARETHA

CHARETHA

1 Review

Level 1 Contributor

"Stay"


The room are very clean and comfy. Front desk is very pleasant.

Listen Review
Reviewed 12, May 2023

Response from hotel:-
Dear Charetha, On behalf of our entire team, we are grateful for your appreciation for the service provided by the staff. We would love to have the opportunity to provide you with an even better experience on a future visit. Looking forward to welcoming you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
MARIA SNODGRASS

MARIA SNODGRASS

1 Review

Level 1 Contributor

"Not very satisfied "


The hotel room was nice and big but lacking in accommodations that most hotels have. There was only a small shampoo in the bathroom, no conditioner or lotion like most hotels. Also we were required to take dirty towels and washcloths down to lobby before we could get clean ones. I have never heard of such as that. There was no 24 hour coffee in the lobby. I was told that’s why they put coffee makers in the rooms. The breakfast was a big let down as there was never a good supply of any of the few items they served. Had to ask for coffee and coffee cups. The rooms were not very clean, dirt and stains on the walls and ceiling. It was supposed to be a smoke free hotel but elevators reeked of cigarette smoke.

Listen Review
Reviewed 04, May 2023

Response from hotel:-
Dear Maria, On behalf of our entire team, I would like to apologize for failing to match your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior stay. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
RONALD BOYD

RONALD BOYD

1 Review

Level 1 Contributor

"Good job"


Very clean, staff was very professional.

Listen Review
Reviewed 01, May 2023

Response from hotel:-
Dear Ronald, Your review is very much encouraging and motivating for all the hotel staff.We are continuously making efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
ADOLFO ALVAREZ

ADOLFO ALVAREZ

1 Review

Level 1 Contributor

"A pleasure to stay at main stay"


Exelent

Listen Review
Reviewed 30, April 2023

Response from hotel:-
Dear Adolfo, Thank you for your recent stay at our property. We truly value the opinions of our guests. Providing our guests with the best possible hospitality and experience has always been our mission! I am happy to read that you had a nice time during your stay with us.I look forward to seeing you back again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
JAMES MARINARI

JAMES MARINARI

1 Review

Level 1 Contributor

"Always reliable "


As always, friendly staff and a clean, comfortable room.

Listen Review
Reviewed 28, April 2023

Response from hotel:-
Dear James, Thank you for your recent stay and to learn that you are happy with our hotel. I'm glad you enjoyed our amenities and the staff's hospitality. Your praise will inspire us to provide even better service to our guests in the future. We look forward to seeing you again soon. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
LINDA ROBINSON

LINDA ROBINSON

1 Review

Level 1 Contributor

"Pleasant stay"


Location was great, rooms were comfortable, breakfast was adequate Would stay again

Listen Review
Reviewed 26, April 2023

Response from hotel:-
Dear Linda, Thanks for the stay.It is encouraging to hear such positive feedback from you.Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
MARISSA

MARISSA

1 Review

Level 1 Contributor

"Our weekend April 21-23"


Booked a smoking room apparently even though when I booked it said nothing about it being a smoking room and I was in there with two children on a sold out weekend and nobody took the liberty to switch us around with anyone. Coffee maker didn't work in my room and our keys were constantly deactivated and had to get them reset several times. The lady that worked the desk was very nice but the man that works nights and that sets up breakfast was very rude and unfriendly.

Listen Review
Reviewed 24, April 2023

Response from hotel:-
Dear Marissa, We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
MARY LHEURERX

MARY LHEURERX

1 Review

Level 1 Contributor

"Visiting our niece"


Great service!!!

Listen Review
Reviewed 23, April 2023

Response from hotel:-
Hello Mary, Thank you for the stay and the positive feedback.Our staff always go that extra mile to ensure guest satisfaction.We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Home away from home"


Quiet , Clean , Comfortable ... Always a good stress-free stay .

Listen Review
Reviewed 22, April 2023

Response from hotel:-
Hello David, Thanks for the stay and the feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

Rating

Service
Location
Rooms
lionel

lionel

1 Review

Level 1 Contributor

"Yet again, another great stay"


This was my 5th visit to this facility. As always, the staff were great and very helpful. After an initial confusion, my room was sorted out to reflect my reservation, and upgraded to more than expected.

Listen Review
Reviewed 21, April 2023

Response from hotel:-
Dear Lionel, Thank you for the stay and the feedback.We are excited that your stay with us was so amazing.Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
SHERRY

SHERRY

1 Review

Level 1 Contributor

"Staff"


Savannah was very friendly and helpful

Listen Review
Reviewed 20, April 2023

Response from hotel:-
Dear Sherry, Thank you for staying and giving us feedback. Guest satisfaction is our number one objective. We really appreciate your wonderful sharing. Do let us know if you have any suggestions on how we can make things even better for our guests.We look forward to welcoming you during your next visit. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
SHANE ALLMAN

SHANE ALLMAN

1 Review

Level 1 Contributor

"April stay"


The stay was good.

Listen Review
Reviewed 18, April 2023

Response from hotel:-
Hello Shane, Thank you for your recent stay and the positive feedback. I am happy to see that you had a satisfying experience looking at the comments. We are continuously working to improve our hospitality. Look forward to seeing you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
mark

mark

1 Review

Level 1 Contributor

"Home away from home "


Thanks for being friendly fun staff. I enjoy every time I stay there

Listen Review
Reviewed 15, April 2023

Response from hotel:-
Dear Mark, Thank you for the stay and the feedback.We are excited that your stay with us was so amazing.Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
cathy

cathy

1 Review

Level 1 Contributor

"Nice staff and location"


Our room one the first floor was nicely appointed. It was clean, but had an odor. We were told it was the cleaning products used.

Listen Review
Reviewed 15, April 2023

Response from hotel:-
Hello Cathy, Thanks for the stay and giving us the feedback. I have noted your comments and telling us what you liked and disliked during your stay. My apologies for the inconvenience. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
BARBARA MILLER

BARBARA MILLER

1 Review

Level 1 Contributor

"A comfy stay"


Having the small kitchen area with sofa and extra TV made the stay extra comfy. I don't sleep well in bed all night and needed a space to move to. I'm still on a mission for recliners to be offered, but for now I'm travelling with my own recliner.

Listen Review
Reviewed 14, April 2023

Response from hotel:-
Dear Barbara, Thank you for your recent stay at our property. We truly value the opinions of our customers.Providing our guests with the best possible hospitality and experience has always been our mission! I am happy to read that you had a nice time during your stay with us.I look forward to seeing you back again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
LUIGI

LUIGI

1 Review

Level 1 Contributor

"Amazingly good !!!!"


As European and traveller across the world, I have to thank everybody on MainStay Suits for their hospitality ! Excellent value for money !!!!!

Listen Review
Reviewed 14, April 2023

Response from hotel:-
Dear Luigi, Thanks for the stay. Hearing such positive feedback from you is very much encouraging.Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JAMIE

JAMIE

1 Review

Level 1 Contributor

"Stay in knox"


The room was very clean lot of extras but the bed was very awful I did not get no sleep that night the bed was extremely hard I do not recommend room 117

Listen Review
Reviewed 13, April 2023

Response from hotel:-
Dear Jamie, I am very much concerned with your feedback. My apologies for the bad experience.The hotel tries to offer a nice stay to all our guests but could not this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Home away from home "


Always friendly and make me feel welcome

Listen Review
Reviewed 05, April 2023

Response from hotel:-
Dear Mark, It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. Looking forward to the pleasure of serving you during future stays with us. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
ASHLYN MILLER

ASHLYN MILLER

1 Review

Level 1 Contributor

"Comfortable Clean "


Staff super friendly staff and gave great suggestions how to enjoy our stay in Knoxville with places to see. Room was clean and soft bed was comfortable. Breakfast was ok but with the in room kitchen you can add items easily or walk next door to Cracker B. Lots of restaurants you can just walk from the hotel. A nice basic hotel in an easy location.

Listen Review
Reviewed 02, April 2023

Response from hotel:-
Hello Ashlyn, Thank you for the stay and the positive feedback. Our staff always go that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
ADOLFO ALVAREZ

ADOLFO ALVAREZ

1 Review

Level 1 Contributor

"Excellent "


Great place to stay

Listen Review
Reviewed 01, April 2023

Response from hotel:-
Dear Adolfo, Thank you for your recent stay and to learn that you are happy with our hotel. I'm glad you enjoyed our amenities and the staff's hospitality. Your praise will inspire us to provide even better service to our guests in the future. We look forward to seeing you again soon. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
DAVID

DAVID

1 Review

Level 1 Contributor

"evaluation of room"


This was a wonderful place to stay.

Listen Review
Reviewed 29, March 2023

Response from hotel:-
Dear David, Thank you for the stay. It's nice to see your comments and hear about your positive experience.We take real pride in welcoming guests like you and offering the very best services. Hope to see you back soon and we will make your next stay awesome. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
angela

angela

1 Review

Level 1 Contributor

"Very friendly and helpful "


The lady at the front desk was very nice!

Listen Review
Reviewed 23, March 2023

Response from hotel:-
Dear Angela, Your review is very much encouraging and motivating for all the hotel staff.We are continuously making efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
JUDITH GEIGER

JUDITH GEIGER

1 Review

Level 1 Contributor

"Clean room and quiet"


Breakfast was not as tasty as other hotels. Fresh fruit would be a nice addition. Suite was roomy and clean. Missed not having a hot tub or an indoor pool. Fitness room was not available during my stay.

Listen Review
Reviewed 14, March 2023

Response from hotel:-
Hello Judith, Thanks for the stay and giving us the feedback. I appreciate your comments and telling us what you liked and disliked during your stay. My apologies for the inconvenience. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
harvey

harvey

1 Review

Level 1 Contributor

"Business Trip"


The front desk clerk was very helpful and very knowledgeable and nice

Listen Review
Reviewed 11, March 2023

Response from hotel:-
Dear Harvey, Thanks for choosing us for your accommodations and giving us your feedback.It is nice to see the appreciation of the stay and staff hospitality.We are working further to improve our overall services. Looking forward to your next stay with us as we are upgrading a lot. Regards Hotel Manager.

Rating

Service
Location
Rooms
LINDA M. STATON

LINDA M. STATON

1 Review

Level 1 Contributor

"hotel"


great place

Listen Review
Reviewed 27, February 2023

Response from hotel:-
Hello Linda, Thanks for your stay.It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My stay "


Everything went well nice stay

Listen Review
Reviewed 19, February 2023

Response from hotel:-
Hello Michael, I appreciate your positive comments about our facilities and services. We are so inspired to see your great review post your stay. We promise to remain committed to our hard work to provide every guest with the finest accommodations.Looking forward to welcoming you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
EVA SZARKA

EVA SZARKA

1 Review

Level 1 Contributor

"Nice and clea. Great location for travellers "


This is the 3rd time I am staying here. Nice and clean. Friendly staff.

Listen Review
Reviewed 12, February 2023

Response from hotel:-
Hello Eva, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

Rating

Service
Location
Rooms
MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"Another stay in Knoxville Tn. "


Another stay with smiling faces and a good rest 👍

Listen Review
Reviewed 09, February 2023

Response from hotel:-
Dear Micahel, I'm glad to hear that you enjoyed your stay here with us. We strive to give our visitors the greatest hospitality and experience possible. We genuinely cherish our customers' feedback. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My stay again "


Staff is friendly and courteous and I always get a good rest!!!

Listen Review
Reviewed 07, February 2023

Rating

Service
Location
Rooms
SONIA WILLS

SONIA WILLS

1 Review

Level 1 Contributor

"Comfortable Stay!"


What can I say! This place was more than what I expected previously looking at the reviews. I know some visitors have different stay experiences, but mine was great. Was her to lay a love one to rest and not one time I had to worry about my hotel stay. Our room was CLEAN, Hotel Manager on duty (Ms. T) was so accommodating and such a Sweetheart, the surrounding area has many eating places to choose from, no loud noises in the hallways and did I mention the room was CLEAN?!?! I only gave a 4star for the rooms because the restroom could use a little cosmetic touch up. And for the price I feel it’s worth several more visits. Thank you Mainstay for a worry free and comfortable stay!! See you again soon, Happy Customer!

Listen Review
Reviewed 05, February 2023

Response from hotel:-
Dear Sonia, I'm glad to hear that you enjoyed your stay here with us.Our goal has always been to give our visitors the greatest hospitality and experience possible. We genuinely cherish our customers' feedback. I'm looking forward to your return. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
OREST HRYNEWICH

OREST HRYNEWICH

1 Review

Level 1 Contributor

"Hotel Room"


Our room was spacious, but the rug had not been vacuumed. There were food scraps and bits of paper on the rug throughout the room. The refrigerator had left over food in it. We had only lukewarm water in the sink and shower.

Listen Review
Reviewed 03, February 2023

Response from hotel:-
Hello Orest, It is disappointing to note that your stay was not satisfactory. My apologies for the inconvenience due to many unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My stay Jan 23"


They go out of their way to make sure my stay is pleasant and restful!!

Listen Review
Reviewed 02, February 2023

Response from hotel:-
Hello Michael, Thank you for the stay. I'm overwhelmed by your words of appreciation.Our team works tirelessly to ensure guest satisfaction.We will ensure another awesome stay for you next time. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
DENNIS DENNISON

DENNIS DENNISON

1 Review

Level 1 Contributor

"Review"


Good service Good location Rooms above average

Listen Review
Reviewed 30, January 2023

Response from hotel:-
Hello Dennis, Thank you for your recent stay and the positive feedback. I am happy to see that you had a satisfying experience looking at the comments. We are continuously working to improve our hospitality. Look forward to seeing you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
DONALD HOLSINGER

DONALD HOLSINGER

1 Review

Level 1 Contributor

"Knoxville 2"


Everything was great. One minor complaint - the doorstop for the room door was right outside the bathroom door on the floor and was very easy to stub a toe on or to cause a trip and fall (room #305).

Listen Review
Reviewed 26, January 2023

Response from hotel:-
Hello Donald, Thanks for your stay and feedback and telling us the positive and negative aspects. My apologies for the inconveniences .We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
TERIE MCDUFFIE

TERIE MCDUFFIE

1 Review

Level 1 Contributor

"Knoxville Mainstay Suites"


Great room for the price of $94, giving full kitchen, work space, and large bathroom. The coffee maker did not work (notified front desk), yogurt was out of date (notified front desk)....but plenty of other choices. Right off I-75 and will definitely stay again.

Listen Review
Reviewed 09, January 2023

Response from hotel:-
Dear Terie, Thank you for your recent stay at our hotel taking the time to share your feedback with us. Our team is delighted to learn that you enjoyed the room, amenities and friendly service. It has been a great pleasure having you as our valued guest. I look forward to welcoming you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
KENNETH HEINEY

KENNETH HEINEY

1 Review

Level 1 Contributor

"Nice room and friendly staff."


Check in was great after a long car trip. Savannah is a great receptionist. Note that this trip was January 2023, however your year window is not updated on this site.

Listen Review
Reviewed 08, January 2023

Response from hotel:-
Hello Kenneth, Thanks for the stay and the positive feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JAMES WIELENGA

JAMES WIELENGA

1 Review

Level 1 Contributor

"Excellent"


excellent?

Listen Review
Reviewed 06, January 2023

Response from hotel:-
Dear James, I'm glad to hear that you enjoyed your time here with us. Our goal has always been to give our visitors the greatest hospitality and experience possible. We genuinely cherish our customers' feedback. I'm looking forward to your return. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
TINA PERRY

TINA PERRY

1 Review

Level 1 Contributor

"Stay fine"


Fine. Disappointed the work out center was closed. Breakfast was ok. My bathroom could have beed cleaner. There was no dish soap to wash dishes.

Listen Review
Reviewed 04, January 2023

Response from hotel:-
Hello Tina, Thanks for the stay and giving us the feedback.Appreciate your comments and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JUAN BERMUDEZ

JUAN BERMUDEZ

1 Review

Level 1 Contributor

"Exelente servicio"


Buena atencion

Listen Review
Reviewed 03, January 2023

Response from hotel:-
Hola Juan, Gracias por la estadía y los agradables comentarios. Es bueno saber que tuvo una experiencia satisfactoria. Es un privilegio para nosotros tener invitados como usted. Esperamos su próxima visita. Atentamente, Gerente del hotel.

Rating

Service
Location
Rooms
MICHELE CROTSER

MICHELE CROTSER

1 Review

Level 1 Contributor

"Pleasant Holiday Visit"


As always the staff was friendly and helpful. Savannah, one of the desk people, even checked her own wallet to provide change for the washer and dryer when the desk had no change. We have stayed here a few times and will continue to do so when we visit family in Knoxville. Thank you

Listen Review
Reviewed 02, January 2023

Response from hotel:-
Hello Michele, Thank you for the stay and the positive feedback. Our staff always go that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
SANDRA GARRISON

SANDRA GARRISON

1 Review

Level 1 Contributor

"Overnight Stay "


Traveling home from east coast to midwest after Christmas 2022, we needed to stop earlier than planned due to snow. We were super glad Mainstay suites, this hotel had one non-smoking room left. I called tired and whining and Savannah cheered and perked me right up with her pleasant, friendly communications even telling me I could whine on her shoulder when I got there. The ladies that checked me in and out the next morning were just as friendly and helpful. The lobby and hotel were clean. The room was clean, the bed was comfortable, best wifi I ever had at any hotel. Having a kitchen was nice as well. The room and bathroom are showing their wear and tear and need to be updated but I would stay there again.

Listen Review
Reviewed 29, December 2022

Response from hotel:-
Hello Sandra, Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon, Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
ROBERT MALEWICZ

ROBERT MALEWICZ

1 Review

Level 1 Contributor

"Nice spacious room"


Beds very comfortable. Room very spacious for 4 adults

Listen Review
Reviewed 28, December 2022

Response from hotel:-
Dear Robert, Thanks for the stay. Hearing such positive feedback from you is very much encouraging.Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
Wayne Odachowski

Wayne Odachowski

1 Review

Level 1 Contributor

"work travel"


nice hotel good amenities and clean room

Listen Review
Reviewed 20, December 2022

Rating

Service
Location
Rooms
Michael Hammel

Michael Hammel

1 Review

Level 1 Contributor

"Work"


Awsummmm vist , Southern Hospitality at its finest

Listen Review
Reviewed 18, December 2022

Rating

Service
Location
Rooms
Michael Willis

Michael Willis

1 Review

Level 1 Contributor

"Excellent "


We had to leave a hotel the same night as the check in due to not feeling safe there and the uncleanliness. Thankfully we found the Mainstay in Knoxville. It was extremely, clean, comfortable and affordable. Would recommend to anyone!

Listen Review
Reviewed 11, December 2022

Rating

Service
Location
Rooms
ANDY HIEMSTRA

ANDY HIEMSTRA

1 Review

Level 1 Contributor

"my stay"


A nice accommodation, with good beds, a full size refrigerator and good size room. Could be suitable for several days stay and a small family.

Listen Review
Reviewed 29, November 2022

Response from hotel:-
Dear Andy, Thanks for the stay.It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
LANCE SHELPMAN

LANCE SHELPMAN

1 Review

Level 1 Contributor

"Great stay"


Nice clean hotel and great value

Listen Review
Reviewed 28, November 2022

Response from hotel:-
Hi Lance, Thank you for the stay and the nice comments. It is good to know that you had a satisfactory experience. It is a privilege for us to have guests like you. We are looking forward to your next visit. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
LIONEL MARTIN

LIONEL MARTIN

1 Review

Level 1 Contributor

"Outstanding as usual. "


The location is perfect, a bit over halfway of my total journey. The staff is excellent as usual. The room was clean and very comfortable. Check in and check were flawless again.

Listen Review
Reviewed 14, November 2022

Response from hotel:-
Dear Lionel, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will make your next visit as pleasant as you expect. Please do visit. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
HALLIE LEDVINA

HALLIE LEDVINA

1 Review

Level 1 Contributor

"Beast hotel ever!"


Main stays is fantastic. Everything you need in one room. Closest to a time share I’ve ever seen.

Listen Review
Reviewed 10, November 2022

Response from hotel:-
Dear Hallie, I'm glad to hear that you enjoyed your time here with us. Our goal has always been to give our visitors the greatest hospitality and experience possible. We genuinely cherish our customers' feedback. I'm looking forward to your return. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
ADOLFO ALVAREZ

ADOLFO ALVAREZ

1 Review

Level 1 Contributor

"Fabulous "


I had an excellent stay with a great staff and good food

Listen Review
Reviewed 04, November 2022

Response from hotel:-
Dear Adolfo, Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
DONALD RHOADES

DONALD RHOADES

1 Review

Level 1 Contributor

"My stay"


Everything was great.

Listen Review
Reviewed 31, October 2022

Response from hotel:-
Dear Donald, Thanks for the stay. Hearing such positive feedback from you is encouraging.Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
NANCY VILLACAMPA

NANCY VILLACAMPA

1 Review

Level 1 Contributor

"Nice"


The place is nice and homey.

Listen Review
Reviewed 29, October 2022

Response from hotel:-
Hello Nancy, Thank you for the stay and the positive feedback.Our staff always go that extra mile to ensure guest satisfaction.We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
HALLIE LEDVINA

HALLIE LEDVINA

1 Review

Level 1 Contributor

"Very satisfied"


Staff friendly. Room clean, beautiful, comfortable bed. Slept very well. Thank you mainstays. Will be back,

Listen Review
Reviewed 27, October 2022

Response from hotel:-
Dear Hallie, It is indeed a pleasure when our valued guests share their stay experience positively.Your generous appreciation will be a source of inspiration to our staff.It also encourages us to achieve higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
FLORA WALKER

FLORA WALKER

1 Review

Level 1 Contributor

"Awesome stay!!"


We really liked this hotel. The room were very spacious and had the “at home” feel.

Listen Review
Reviewed 23, October 2022

Response from hotel:-
Hello Flora, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

Rating

Service
Location
Rooms
MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My Stay "


Very nice place and the staff is always nice and ready to assist you with something you need.

Listen Review
Reviewed 20, October 2022

Response from hotel:-
Dear Michael, Thank you for the stay and the positive feedback. I am pleased to note that you had a satisfactory stay. It is encouraging to see your appreciation for the hotel and staff. Guest satisfaction is our primary focus and driving force. Looking forward to welcoming you back soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
TERRI CORN

TERRI CORN

1 Review

Level 1 Contributor

"Great place"


We always stay here when we have business in Knoxville. The staff is so friendly and the rooms are always great.

Listen Review
Reviewed 20, October 2022

Response from hotel:-
Hello Terri, Thank you for your recent stay and the positive feedback. I am happy to see that you had a satisfying experience looking at the comments. We are continuously working to improve our hospitality. Look forward to seeing you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
DANIEL LEE

DANIEL LEE

1 Review

Level 1 Contributor

"Mainstay on Merchants ROCKS!"


We love this property. The rooms are big and so are the hearts and smiles of the ladies at the front. Savannah is awesome! She went above and beyond to accommodate us and give us what we wanted. Kaitlyn was fantastic as well. And although we didn't have the pleasure of seeing the general manager Kim this visit, we see the results of her hard work and dedication every time we step through the doors of this property. Great job ladies! See you all next time.

Listen Review
Reviewed 12, October 2022

Response from hotel:-
Hello Daniel, Thank you so much for your stay and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that they are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

Rating

Service
Location
Rooms
SANDRA MCCRACKEN

SANDRA MCCRACKEN

1 Review

Level 1 Contributor

"2022 Florida"


Heading to Florida

Listen Review
Reviewed 04, October 2022

Response from hotel:-
Hello Sandra, Thanks for the stay and great feedback. It is truly encouraging to our entire team. We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
TREVOR BROWN

TREVOR BROWN

1 Review

Level 1 Contributor

"Excellent Staff"


Perfect Staff. I had an issue with my tv and Savannah worked a while to get it fixed. She had already been great at check in. All other staff, whose names I did not see, were friendly. Room was clean. Bed was comfortable. Located close to highways.

Listen Review
Reviewed 02, October 2022

Response from hotel:-
Dear Trevor, It is really nice to note that you liked the stay and services at our hotel during your recent visit. I am delighted that you liked the hospitality and appreciating the staff. Glad to see your positive overall observations which shall definitely motivate us to serve our guests even better. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

Rating

Service
Location
Rooms
LACIE JIMENEZ SANTOS

LACIE JIMENEZ SANTOS

1 Review

Level 1 Contributor

"Excellent amazing "


Out of all of the choice stay hotels that I have stayed in mainstay is definitely the best one and amazing service 💜 front desk day shift Night Shift went above and beyond with service

Listen Review
Reviewed 28, September 2022

Response from hotel:-
Dear Lacie, We are excited that your stay with us was so amazing! Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon for another fantastic experience. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
HAL MORRIS

HAL MORRIS

1 Review

Level 1 Contributor

"Great room for a weekend "


Staff is friendly and efficient. Hotel well located. Room clean. Only issue was the in-room coffee maker didn't work.

Listen Review
Reviewed 27, September 2022

Response from hotel:-
Hello Morris, Thank you for the stay and the positive feedback,We will still work on improving on the suggested areas so that our guests get more value and satisfaction. I invite you to stay with us whenever you are in this area. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
CYNTHIA SUMMERS

CYNTHIA SUMMERS

1 Review

Level 1 Contributor

"Good job"


Check-in was easy and relatively quick. Room was clean. only one wash cloth and the hair dryer would only get warm. Checkout was quick.

Listen Review
Reviewed 26, September 2022

Response from hotel:-
Hello Cynthia, Thanks for the stay and giving us the feedback. Appreciate your feedback and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
ERIC ELROD

ERIC ELROD

1 Review

Level 1 Contributor

"Vols Football Trip"


Nice room. Clean. Parking was good. Good area for food late-night and early morning. There is a shuttle option to Campus for the football game. Only 11 mins from campus. No noise at night time.

Listen Review
Reviewed 26, September 2022

Response from hotel:-
Hello Eric, Thank you for your recent stay and the positive feedback. Happy to see that you had a satisfying experience looking at the comments. We are continuously working to improve our hospitality. Look forward to seeing you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
CAROLYN COLE

CAROLYN COLE

1 Review

Level 1 Contributor

"Sept Baby Shower"


Good except that floors were dirty and sticky. Housekeeping could have done a better job mopping them.

Listen Review
Reviewed 21, September 2022

Response from hotel:-
Hello Carolyn, I have noted your feedback with the positive observations and also improvement points.We will work on that and match your satisfaction. You can expect a further improved stay next time. Looking forward to welcoming you again at the earliest. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
TANYA-ANN RHODES

TANYA-ANN RHODES

1 Review

Level 1 Contributor

"Comfort"


Check in was seamless, very clean and quiet hotel. I had a queen room and it came with a kitchen. This property is conveniently located near a gas station, ten minutes away from Walmart, KFC and McDonald’s. Bed was very comfortable slept well. Bathroom was clean. Would I recommend? Yes.

Listen Review
Reviewed 12, September 2022

Response from hotel:-
Hello Tanya, Thank you so much for your stay and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that they are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

Rating

Service
Location
Rooms
HEATH 	SAGE

HEATH SAGE

1 Review

Level 1 Contributor

"Nice place to stay "


Room was clean, service was great and had a good free breakfast.

Listen Review
Reviewed 02, September 2022

Response from hotel:-
Dear Heath, Thank you for the stay and appreciating the room,services and breakfast. We are very happy to hear that and privileged to have you as guest.We look forward to welcoming you again. Regards, Hotel Manager.

Rating

Service
Location
Rooms
hemantkumar Tailor

hemantkumar Tailor

1 Review

Level 1 Contributor

"Best hotel in Tennessee! "


Very great customer service, staff was very friendly. Best hotel in town.

Listen Review
Reviewed 31, August 2022

Response from hotel:-
Dear Tailor, Thank you for the stay, positive feedback and appreciating the hotel. We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again. Regards, Hotel Manager.

Rating

Service
Location
Rooms
MICHAEL

MICHAEL

1 Review

Level 1 Contributor

"Great deal"


Staff very nice and helpful. Rooms are spotless. Very clean discount hotel

Listen Review
Reviewed 29, August 2022

Response from hotel:-
Hello Michael, Thanks for the stay and great feedback. It is truly encouraging to our entire team.We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
jason embry

jason embry

1 Review

Level 1 Contributor

",staff"


The staff is exceptional…. One in particular her name is katelyn she went above and beyond her daily duties…. A customer dog died in elevator and she packed the dog out to her car for the lady and offered a vast array of support and empathy…. She needs to be recognized for her valiant effort and support It was main stay Knoxville on merchant dr

Listen Review
Reviewed 28, August 2022

Response from hotel:-
Hello Jason, Thank you for the stay and the positive feedback. Our staff always go that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
	MONA CALHOUN

MONA CALHOUN

1 Review

Level 1 Contributor

"Good place to stay"


This was a great deal for the price. The staff were friendly and the beds were comfortable. Hooters and Cracker Barrel are on either side of the property and other restaurants and shopping were less than 10 mins away.

Listen Review
Reviewed 06, August 2022

Rating

Service
Location
Rooms
LINDA

LINDA

1 Review

Level 1 Contributor

"Trip to Austin"


Overnight stay in Knoxville TN. Front desk staff friendly and efficient. Room had full size refrigerator with dishwasher and cooking burners . Shower was a little awkward. Just a slab of concrete on level with bathroom floor. Water all over the floor. Hot breakfast in the morning. Picked over by 8:00 when we arrived. Counter full of half used items. Did not refill any other food. Coffee 😩

Listen Review
Reviewed 03, August 2022

Response from hotel:-
Hello Linda, Thanks for the stay and giving us the feedback. Appreciate your feedback and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JON WILLARD

JON WILLARD

1 Review

Level 1 Contributor

"Great 👍 "


Everything your staff did was to make my stay pleasant

Listen Review
Reviewed 21, July 2022

Response from hotel:-
Dear Jon, We are excited that your time with us was so amazing! Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon for another fantastic experience. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
KEVIN CHAMBERS

KEVIN CHAMBERS

1 Review

Level 1 Contributor

"Great people and great rooms"


Very goog

Listen Review
Reviewed 20, July 2022

Response from hotel:-
Dear Kevin, Thanks for helping us by offering this review. We thank you for appreciating our services and staff members. Lot of guests leave our hotel happy each month. Nothing means more to us than showing our guests that we're the very best hotel in this area. We look forward to having you with us again. Thanks again for saying what you think. It's very helpful. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
DANIEL

DANIEL

1 Review

Level 1 Contributor

"Nothing fancy but a great value"


Our first time at any Mainstay but won’t be our last. We were greeted by a very friendly and informative front desk clerk, Savannah. The rooms were clean and fresh smelling. The beds were comfortable. The bathroom was well stocked with fluffy towels and plenty of soap. The hot breakfast was adequate. What more could you ask for overnight lodging?

Listen Review
Reviewed 20, July 2022

Response from hotel:-
Hello Daniel, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

Rating

Service
Location
Rooms
DANIEL ROP

DANIEL ROP

1 Review

Level 1 Contributor

"Nothing fancy but a great value. "


This was our first time at a Mainstay but it won’t be our last. Spacious rooms are basic and very clean. Bathroom well supplied. Kitchenette had everything one would need. We only used the refrigerator. Special thanks to Savannah for being so friendly and informative.

Listen Review
Reviewed 19, July 2022

Rating

Service
Location
Rooms
ROBERT WARFIELD

ROBERT WARFIELD

1 Review

Level 1 Contributor

"Vacation "


It was a very nice hotel

Listen Review
Reviewed 15, July 2022

Response from hotel:-
Dear Robert, It is our constant endeavor to provide our guests with the best services and facilities. Hence it brings us immense pleasure to read your appreciation about the hospitality showcased by our staff. Your wonderful review has been shared with our entire team and they are really excited. We look forward to welcoming you back soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
hemanshu Tailor

hemanshu Tailor

1 Review

Level 1 Contributor

"Family Trip"


Very friendly staff. The best thing about the hotel neat and clean.

Listen Review
Reviewed 11, July 2022

Response from hotel:-
Dear Hemanshu, Great to see your comments and sharing of your good experience here.We take real pride in welcoming guests like you and offering the very best services.Hope to see you back soon and we will make your next stay another great experience. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
	MICHAEL MARS

MICHAEL MARS

1 Review

Level 1 Contributor

"Loved it"


Great service, very clean, quiet stay

Listen Review
Reviewed 05, July 2022

Response from hotel:-
Hello Michael, Thank you for the stay and the positive feedback. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
RANDALL

RANDALL

1 Review

Level 1 Contributor

"Very Nice Hotel"


Rooms were clean and functional. Staff was excellent, willing to provide assistance. They were very friendly even though they were busy.

Listen Review
Reviewed 04, July 2022

Response from hotel:-
Dear Randall, Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
STEPHANIE BARNETT

STEPHANIE BARNETT

1 Review

Level 1 Contributor

"Nice"


Nice clean rooms friendly staff

Listen Review
Reviewed 02, July 2022

Response from hotel:-
Dear Stephanie, Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
Wayne

Wayne

1 Review

Level 1 Contributor

"Good quality good price good people"


Nice clean 1st floor room with a breakfast included. Front desk attendee Savannah was very kind and helpful. Free parking

Listen Review
Reviewed 19, June 2022

Response from hotel:-
Dear Wayne, Thank you for the stay and appreciating the location and breakfast. We are very happy to hear that and privileged to have you as guest. We look forward to welcoming you again. Regards, Hotel Manager.

Rating

Service
Location
Rooms
SAMARA BURGOS

SAMARA BURGOS

1 Review

Level 1 Contributor

"Great Hotel"


Nice hotel. Had a nice kitchenette. Room was huge. Breakfast was good. Only thing I would suggest would be a bigger TV in the room.

Listen Review
Reviewed 19, June 2022

Response from hotel:-
Hello Samara, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

Rating

Service
Location
Rooms
HARSH BAXI

HARSH BAXI

1 Review

Level 1 Contributor

"Excellent "


👍

Listen Review
Reviewed 19, June 2022

Response from hotel:-
Dear Harsh, Your review is very much encouraging and motivating for all the hotel staff.We are continuously making efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
DARREN

DARREN

1 Review

Level 1 Contributor

"Work stay"


Great service, and friendly people. My room was clean and neat, highly recommend this place to anyone.

Listen Review
Reviewed 18, June 2022

Response from hotel:-
Hello Darren, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

Rating

Service
Location
Rooms
MEGAN

MEGAN

1 Review

Level 1 Contributor

"One Night Stay"


Room was clean, updated and a good size. Staff was very friendly and hospitable. Location of hotel was right next to two essentials for me on this trip...coffee shop and gas. Hotel overall was very clean and as a single mom traveler, I felt completely safe there. Fyi...there is no pool.

Listen Review
Reviewed 16, June 2022

Response from hotel:-
Hello Megan, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

Rating

Service
Location
Rooms
MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Home away from home "


Staff are always super friendly and attentive to my needs. Very accommodating for everything and clean rooms.

Listen Review
Reviewed 14, June 2022

Response from hotel:-
Dear Mark, Your review is very much encouraging and motivating for all the hotel staff.We continuously make efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
SAMUEL LYLE

SAMUEL LYLE

1 Review

Level 1 Contributor

"Enjoyable stay"


Very friendly staff and good value!

Listen Review
Reviewed 04, June 2022

Response from hotel:-
Hello Samuel, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

Rating

Service
Location
Rooms
BRENDA

BRENDA

1 Review

Level 1 Contributor

"Clean room, friendly staff "


Front desk was very helpful, room was clean and reasonably priced.

Listen Review
Reviewed 31, May 2022

Response from hotel:-
Hello Brenda, I am very pleased to see your positive comments about your stay. Nice to note the appreciation for the amenities and staff hospitality. We are privileged to have guests like you. Please come back again and have another fantastic stay. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
RONALD MALLIA

RONALD MALLIA

1 Review

Level 1 Contributor

"good stop"


good stop with clean rooms and easy to get too

Listen Review
Reviewed 29, May 2022

Response from hotel:-
Hello Ronald, Thank you for the stay and the positive feedback. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
RANDALL

RANDALL

1 Review

Level 1 Contributor

"Great stay"


Very nice and clean. Staff very friendly

Listen Review
Reviewed 21, May 2022

Response from hotel:-
Hello Randall, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

Rating

Service
Location
Rooms
JOHN HORN

JOHN HORN

1 Review

Level 1 Contributor

"."


Good pace to stay for the money.

Listen Review
Reviewed 14, May 2022

Response from hotel:-
Hello John, Thanks for the stay and the positive feedback. Your nice comments empower our team. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
VICKY

VICKY

1 Review

Level 1 Contributor

"My stay"


We were traveling through when my husband had a stroke..my son and I have had to stay in the hotel for an extended amount of time while my husband is in the hospital. It has been extremely stressful and the staff at the hotel have been so compassionate and helpful. I am very appreciative of their kindness. Extraordinary people!

Listen Review
Reviewed 13, May 2022

Response from hotel:-
Dear Vicky, Thank you for the stay and the generous appreciation of staff. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com

Rating

Service
Location
Rooms
KISHOR

KISHOR

1 Review

Level 1 Contributor

"Review"


We had an amazing stay at the hotel! The front desk staff was amazing and very helpful and informative. The room were very clean and nicely organized. Would definitely stay at the hotel again if i am back in the area. Special kudos to both the front desk ladies that served me with a smile on their face! Keep up the wondeful work and hope to see you again!

Listen Review
Reviewed 11, May 2022

Response from hotel:-
Hello Kishor, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

Rating

Service
Location
Rooms
RICKEY HURST DC

RICKEY HURST DC

1 Review

Level 1 Contributor

"trip to see family"


saw family

Listen Review
Reviewed 01, May 2022

Response from hotel:-
Hello Rickey, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
ROBERT

ROBERT

1 Review

Level 1 Contributor

"MainStay"


I had a King suite and loved it

Listen Review
Reviewed 20, April 2022

Response from hotel:-
Dear Robert, Thank you for your recent stay at our property. I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission! We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Home away from home"


This location has gone above and beyond to be sure my stay is always good .

Listen Review
Reviewed 09, April 2022

Response from hotel:-
Hello David, Thank you for the stay and the positive feedback. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
CHRISTINA

CHRISTINA

1 Review

Level 1 Contributor

"Girls Trip"


Overall this was a great hotel with easy access to the high way and great restaurants around the area. The only down fall I would say would be the complementary breakfast. Everything is microwaved and not very good. We ended up going to cracker-barrel and Starbucks after day 1. Also there is no oven so plan on that if you are cooking. The beds are so comfy! And staff was amazing. Our TV was glitching and they replaced it right away! Laundry services are not the greatest either, you are better off going to a laundry mat.

Listen Review
Reviewed 08, April 2022

Response from hotel:-
Hello Christina, Thanks for your stay and the comments. I appreciate your feedback and telling us the positive and negative aspects. Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
CLARENCE

CLARENCE

1 Review

Level 1 Contributor

"Great stay"


Very convenient to restaurants, rooms very clean

Listen Review
Reviewed 05, April 2022

Response from hotel:-
Dear Clarence, Thanks for the stay.It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
BRIAN

BRIAN

1 Review

Level 1 Contributor

"1 night only"


First grade room. Very nice service and staff

Listen Review
Reviewed 28, March 2022

Response from hotel:-
Dear Brian, Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
BECKY

BECKY

1 Review

Level 1 Contributor

"Nice clean place, but lacking with breakfast"


The location of the hotel was easy to get too. There were no trash cans on the property which was pretty dumb, especially being a pet friendly hotel. The hotel was clean and smelled nice though. We expected a nicer send off with breakfast for the price we paid.

Listen Review
Reviewed 28, March 2022

Response from hotel:-
Dear Becky, Thanks for the stay and the positive feedback. We will definitely address your concerns about the breakfast. Guest comments are valuable inputs for us to better our services. You can expect a further improved stay next time. Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JOSHUA STROM

JOSHUA STROM

1 Review

Level 1 Contributor

"Great Hotel "


Was a great place to stay in Knoxville

Listen Review
Reviewed 27, March 2022

Response from hotel:-
Dear Joshua, Thanks for the stay.It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
DEBORAH BRUNET

DEBORAH BRUNET

1 Review

Level 1 Contributor

"Special request"


The room was very nice and the bed was very comfortable. I requested a handicapped accessible room with a walk in shower and was told that I got that upon reserving the room. The room was handicapped accessible but was NOT a walk in shower. That was what I needed the most. Also I went to breakfast about 8:30 and food was skimpy and dried out. No coffee. Since it was near cut-off time at 9:00, I guess they weren’t going cater to the guests, myself and several others. What was there was it, period. The side door to take my pet out was only available to go out but the room key re-entry was broken so I had to go all around to the front door to re-enter. Small things but still irritating.

Listen Review
Reviewed 22, March 2022

Response from hotel:-
Dear Deborah, Thank for the stay and the comments.It is important and we never condone such things, The matter will be investigated and strictly acted upon. Anyway, our apologies for all the inconveniences. This is a rare occurrence,Request your understanding and continued patronage. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
DORENE ABORDO

DORENE ABORDO

1 Review

Level 1 Contributor

"Great service!"


The staff in this particular hotel were friendly and efficient.

Listen Review
Reviewed 12, March 2022

Response from hotel:-
Dear Dorene, Thank you for the stay and appreciating the hotel staff. We are very happy to hear that and privileged to have you as guest. We look forward to welcoming you again. Regards, Hotel Manager.

Rating

Service
Location
Rooms
LEONARD KING

LEONARD KING

1 Review

Level 1 Contributor

"Roo visit "


Good place to stay. Key cards don’t work half the time.

Listen Review
Reviewed 07, March 2022

Response from hotel:-
Hello Leonard, Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we can improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon, Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
KATIE COLLINS

KATIE COLLINS

1 Review

Level 1 Contributor

"Perfect Stay"


We were almost sad that we were only staying for one night. Loved the full sized fridge and stove. We could easily have stayed for a week. This location was the perfect stopover for our family of five's trip to Florida, from Michigan.

Listen Review
Reviewed 28, February 2022

Response from hotel:-
Hello Katie, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

Rating

Service
Location
Rooms
UDAY

UDAY

1 Review

Level 1 Contributor

"The best of Choice hotels in Knoxville "


This hotel room is very clean and the staff are very friendly. We stayed here for a night as part of our journey and we and our pet liked the room.

Listen Review
Reviewed 25, February 2022

Response from hotel:-
Dear Uday, Thanks for the stay. It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
MICHELE CANTERBURY

MICHELE CANTERBURY

1 Review

Level 1 Contributor

"Concert Weekend"


Perfect for what we needed!

Listen Review
Reviewed 21, February 2022

Response from hotel:-
Hello Michele, Thank you so much for your patronage and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you not only enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

Rating

Service
Location
Rooms
JAMES HERRIN

JAMES HERRIN

1 Review

Level 1 Contributor

"Very nice stay."


The front desk clerk was very nice and helpful. The room was a bit worn and could use attention. Overall pleased with the overnight stay.

Listen Review
Reviewed 21, February 2022

Response from hotel:-
Dear James, Thanks for choosing us for your accommodations and giving us your feedback. It is nice to see the appreciation of the stay and staff hospitality. We are looking to improve our overall services. We look forward to your next stay with us as we are upgrading a lot. Regards Hotel Manager.

Rating

Service
Location
Rooms
GARY RUDOLPH

GARY RUDOLPH

1 Review

Level 1 Contributor

"Great location "


Room could stand an update, but was clean & comfortable. Easy access while traveling on 75.

Listen Review
Reviewed 21, February 2022

Response from hotel:-
Hello Gary, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
DORENE FAYE ABORDO

DORENE FAYE ABORDO

1 Review

Level 1 Contributor

"Hotel that suited our travel needs and more."


The room kitchen was the best feature!

Listen Review
Reviewed 19, February 2022

Response from hotel:-
Dear Dorene, Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JEANETTE LYNN

JEANETTE LYNN

1 Review

Level 1 Contributor

"Security"


Room very clean. Had essentials at the ready. Was surprised & pleased with dishwasher. Staff ever ready to assist. Good overall experience.

Listen Review
Reviewed 18, February 2022

Response from hotel:-
Hello Jeanette, Thank you so much for your patronage and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you not only enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

Rating

Service
Location
Rooms
DARREN RUSSELL

DARREN RUSSELL

1 Review

Level 1 Contributor

"Irk stay"


Very nice place, clean and comfy.

Listen Review
Reviewed 16, February 2022

Response from hotel:-
Hello Darren, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. It is our privilege to have guests like you. We await your next visit. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My Knoxville stay "


Staff always Helpful and Courteous as usual

Listen Review
Reviewed 12, February 2022

Response from hotel:-
Hello Michael, I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission!We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
Diana “Ass Hole” Jeanty

Diana “Ass Hole” Jeanty

1 Review

Level 1 Contributor

"Everyone there was polite and the room was clean and breakfast was delicious."


Everyone there was polite and the room was clean and breakfast was delicious.

Listen Review
Reviewed 08, February 2022

Response from hotel:-
Dear Jeanty, It is extremely satisfying to see that your stay was satisfactory. Your appreciation of the staff and the breakfast are highly encouraging. This will surely motivate our staff to raise the service benchmark. Thanks for your generosity and being our preferred guest. We expect many more opportunities to host you. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
ADOLFO ALVAREZ

ADOLFO ALVAREZ

1 Review

Level 1 Contributor

"Wonderful stay"


Nice place to stay

Listen Review
Reviewed 01, February 2022

Rating

Service
Location
Rooms
JACOB STEPHENS

JACOB STEPHENS

1 Review

Level 1 Contributor

"Great Choice"


Nice hotel for a good price.

Listen Review
Reviewed 24, January 2022

Response from hotel:-
Dear Jacob Stephens, Thanks for the stay. It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
TAPAN LENKA

TAPAN LENKA

1 Review

Level 1 Contributor

"Good Stay"


Quite impressed with my staying. Nice clean rooms and good hot breakfast.

Listen Review
Reviewed 23, January 2022

Response from hotel:-
Dear Tapan, Thank you for your recent stay at our property.We truly value the opinions of our customers.Providing our guests with the best possible hospitality and experience has always been our mission! I am happy to read that you had a nice time during your stay with us.I look forward to seeing you back again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
GARY REAGAN

GARY REAGAN

1 Review

Level 1 Contributor

"Clean hotel friendly staff"


.

Listen Review
Reviewed 20, January 2022

Response from hotel:-
Hello Gary, I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission!We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JAMES MARINARI

JAMES MARINARI

1 Review

Level 1 Contributor

"Nicely done!"


Check in was a pleasure with a very pleasant young woman. Room was a king w/balcony and was clean and odor free. Bed very comfortable, Full size fridge/freezer, stovetop, microwave and dishwasher. Pots, silverware and plates. Heater was equivalent to a kittens breath, but eventually did the job. Outside noise was sometimes noticeable, but minimal. Slept like a baby all 4 nights!

Listen Review
Reviewed 18, January 2022

Response from hotel:-
Dear James, Thank you for your recent stay at our property. It is great to hear that your stay with us was satisfactory. Your appreciation for the room,amenities and hospitality encourages us. It is our pleasure to serve our guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
JERRY HUTCHENS

JERRY HUTCHENS

1 Review

Level 1 Contributor

"Great place yo stay"


Always friendly service with a lot of eating options within walking distance.

Listen Review
Reviewed 13, January 2022

Rating

Service
Location
Rooms
GARY SHINKLE

GARY SHINKLE

1 Review

Level 1 Contributor

"Great stay"


More the adequate

Listen Review
Reviewed 11, January 2022

Rating

Service
Location
Rooms
BEVERELY KELLEY

BEVERELY KELLEY

1 Review

Level 1 Contributor

"A Little Disappointed"


I have stayed at numerous Main Stay's although this was my first time at this location. The room itself was nice and comfortable. Well stocked with towels, (1 shampoo/no conditioner), 2 disposable coffee cups but no disposable water cups. The elevator area didn't look clean. The elevator smelled of a strange food odor (every time I was on it). The heat/ac unit in our room seemed very loud while running and I was unable to sleep well either night :-( We were located in a room that could hear the interstate road noise. If the tv was on in the bedroom it was ok but when trying to sleep, it was too loud for me but didn't bother my spouse. We were on the side facing the Cracker Barrel.

Listen Review
Reviewed 10, January 2022

Rating

Service
Location
Rooms
WILLIAM GURDEN

WILLIAM GURDEN

1 Review

Level 1 Contributor

"Dec 31 - Jan 1"


Nice room in convenient location.

Listen Review
Reviewed 04, January 2022

Rating

Service
Location
Rooms
Destany Davis

Destany Davis

1 Review

Level 1 Contributor

"I travel a lot for work but the Mainstays and Suites on merchants drive was more then superb thanks"


I travel a lot for work but the Mainstays and Suites on merchants drive was more then superb thanks to Kim and Savannah at the front desk. My room was exceptionally clean and any accommodations I needed was met with high regards to my needs. I would recommend this hotel to anyone staying in the Knoxville area. I was visiting family for the holidays and needed to extend my stay on two different occasions and it was done with ease. I really enjoyed the balcony and breakfast they had available. They will continue to have my business any time I come to town, and side note- great job on the front desk attendees who were nothing short of polite and professional. Great place!

Listen Review
Reviewed 02, January 2022

Rating

Service
Location
Rooms
LAWRENCE GAWEL

LAWRENCE GAWEL

1 Review

Level 1 Contributor

"New Years Eve"


The hotel was clean, breakfast was very disappointing yesterday

Listen Review
Reviewed 02, January 2022

Rating

Service
Location
Rooms
LEONARD KING

LEONARD KING

1 Review

Level 1 Contributor

"Christmas 2021"


👌

Listen Review
Reviewed 28, December 2021

Rating

Service
Location
Rooms
RACHEL POTTS

RACHEL POTTS

1 Review

Level 1 Contributor

"visit"


good location friendly staff

Listen Review
Reviewed 27, December 2021

Rating

Service
Location
Rooms
LEE ADAMS

LEE ADAMS

1 Review

Level 1 Contributor

"Mainstay retreat"


Great staff. Clean rooms

Listen Review
Reviewed 27, December 2021

Rating

Service
Location
Rooms
DARREN RUSSELL

DARREN RUSSELL

1 Review

Level 1 Contributor

"Stay"


Nice place, very clean

Listen Review
Reviewed 24, December 2021

Rating

Service
Location
Rooms
TAMALA FRYMIRE

TAMALA FRYMIRE

1 Review

Level 1 Contributor

"Extremely happy"


We where here myself my husband and kids for 4 months . These people are amazing they are very attentive and caring always where a smile . The cleanliness was amazing all of this team seemed to be more like family then employees they work very hard to keep you happy and do a grate job trying . Thank you all for all you had done for us .

Listen Review
Reviewed 19, December 2021

Rating

Service
Location
Rooms
TRACY VAUGHAN-FREDERICK

TRACY VAUGHAN-FREDERICK

1 Review

Level 1 Contributor

"Great stay "


Great stay

Listen Review
Reviewed 19, December 2021

Rating

Service
Location
Rooms
BOST SONNIE

BOST SONNIE

1 Review

Level 1 Contributor

"Hot water "


No hot water

Listen Review
Reviewed 17, December 2021

Rating

Service
Location
Rooms
SHERRY FREEMAN

SHERRY FREEMAN

1 Review

Level 1 Contributor

"Review "


Very good experience for our needs. Extremely spacious. Needs some derp cleaning- floor corners, etc. Ww will very likely be back.

Listen Review
Reviewed 17, December 2021

Rating

Service
Location
Rooms
ROBERT CALLAN

ROBERT CALLAN

1 Review

Level 1 Contributor

"Inexpensive14 Day Work Visit"


Needed an inexpensive but nice place to stay for 14 days. By no means are these rooms top quality but they have what you need with a refrigerator, microwave, cooktop, and dishwasher so you don't have to eat out. Fitness room was adequate. Staff was nice. Free breakfast offerings were not great, but good enough. Worked just fine for the stay and kept my expense costs down.

Listen Review
Reviewed 15, December 2021

Rating

Service
Location
Rooms
Kayla Warrer (Kay)

Kayla Warrer (Kay)

1 Review

Level 1 Contributor

"whole stay worth it"


This Mainstay is super clean and the staff members are absolutely amazing as well. The breakfast buffet in the morning is delicious and makes the whole stay worth it

Listen Review
Reviewed 10, December 2021

Rating

Service
Location
Rooms
BEAU LITTLE

BEAU LITTLE

1 Review

Level 1 Contributor

"best internet so far"


internet 10/10 speeds somewhere around 200+mbs, sleep 8/10, room 9/10 overall amazing experience will stay again staff was friendly...

Listen Review
Reviewed 09, December 2021

Rating

Service
Location
Rooms
TERRY HESS

TERRY HESS

1 Review

Level 1 Contributor

"Excellent!!!!!"


We had an exceptional stay and would LOVE to come back again. Used Choice points.. The room, the breakfast, the lobby, location.....everything was wonderful!

Listen Review
Reviewed 07, December 2021

Rating

Service
Location
Rooms
CARA RESTO

CARA RESTO

1 Review

Level 1 Contributor

"Pleasant stay"


Convenient location! Room was large, roomy, comfortable, and clean!

Listen Review
Reviewed 01, December 2021

Rating

Service
Location
Rooms
JENNIFER ESTES

JENNIFER ESTES

1 Review

Level 1 Contributor

"Great place to stay"


This hotel is very nice. The rooms are clean, comfy beds and Tania was our receptionist she was great!

Listen Review
Reviewed 29, November 2021

Rating

Service
Location
Rooms
LUCY JONES

LUCY JONES

1 Review

Level 1 Contributor

"Would recommend"


The rooms were nice, spacious and clean. Convenient to downtown Knoxville & Neyland Stadium. The only negative thing I have to write is we arrived in the afternoon, paid and signed receipts and got our room keys. Left and eventually got back around 2 am... The man working the front desk at that hour bombarded us and kept telling my friend and I that our payment had been declined and that we needed to pay and give our card again. Sometimes stuff like that happens, I understand, but he wasn't listening to what we were saying. We had literally paid that afternoon and signed documents. Of course I was getting aggravated because 1) its 2 a.m, we were beyond tired and obviously ready to go to our room 2) it's disrespectful and unprofessional the way this man was going about the situation. Eventually, he was "kind" enough to say we could figure it out in the morning, but as far as I was concerned - this was their problem now. If our card actually had declined, then why did we sign our receipt and given the room keys? Moving forward to the next morning, there were no issues because the payment had been made. On top of that, the one room key we were using that night wasn't working, so I had to go request another one, and he acted like I was lying when I said they key wasn't working and asked where the other one was - like if I didn't have the other one, I wouldn't be asking for a new one. He was the only complaint that I have and like I said, I understand you're trying to do your job, but read the room buddy and maybe not be so aggressive.

Listen Review
Reviewed 29, November 2021

Rating

Service
Location
Rooms
CAROL PRICE

CAROL PRICE

1 Review

Level 1 Contributor

"Thanksgiving Weekend 2021"


I loved everything except one major thing, our room door. We had to really slam it to get it to stay closed whenever we left. The deadbolt worked well but whenever we left we had to slam the door and bother neighbors to get it to latch. That was an issue, our only problem but an issue.

Listen Review
Reviewed 29, November 2021

Rating

Service
Location
Rooms
ROBERT CHAMBERLAIN

ROBERT CHAMBERLAIN

1 Review

Level 1 Contributor

"Pleasant stay"


Friendly service

Listen Review
Reviewed 27, November 2021

Rating

Service
Location
Rooms
ROBERT WIDNER

ROBERT WIDNER

1 Review

Level 1 Contributor

"Great night's sleep."


This motel is in the perfect location. There is a hooters on one side and a cracker barrel on the other. The room I stayed in was clean and had a full kitchen, which I didn't use. I will definitely be staying here again.

Listen Review
Reviewed 17, November 2021

Rating

Service
Location
Rooms
MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Home away from home "


Stay at this Mainstay very often and rooms are always clean and comfortable. Jay and Kim are fantastic!!!

Listen Review
Reviewed 16, November 2021

Rating

Service
Location
Rooms
Jeremy Pierce

Jeremy Pierce

1 Review

Level 1 Contributor

"Good clean rooms. Would stay here again."


Good clean rooms. Would stay here again.

Listen Review
Reviewed 14, November 2021

Rating

Service
Location
Rooms
SETH SULLIVAN

SETH SULLIVAN

1 Review

Level 1 Contributor

"Trip"


Great location, clean room. Reasonable priced.

Listen Review
Reviewed 07, November 2021

Rating

Service
Location
Rooms
ALTRESSA BOATWRIGHT

ALTRESSA BOATWRIGHT

1 Review

Level 1 Contributor

"Overnight stay"


Would have given a 5 but went to make coffee and the coffee maker was disgusting. It was rusted out and dirty. Otherwise everything was very good.

Listen Review
Reviewed 14, October 2021

Rating

Service
Location
Rooms
Louis Ferrigno

Louis Ferrigno

1 Review

Level 1 Contributor

"Very good to have a kitchen and a balcony. Very nice room and bathroom. Our stay was very nice."


Very good to have a kitchen and a balcony. Very nice room and bathroom. Our stay was very nice.

Listen Review
Reviewed 07, October 2021

Rating

Service
Location
Rooms
AMIRAS PATEL

AMIRAS PATEL

1 Review

Level 1 Contributor

"Big and spacious rooms with full kitchen "


Wonderful stay. Nice big and spacious rooms with full kitchen. We stayed in Suite king bedroom and it was awesome stay like home. Safety and security in the motel was very well taken care of and cleanliness in the room was nice. Newly renovated rooms made our stay happy and nice.

Listen Review
Reviewed 06, October 2021

Rating

Service
Location
Rooms
ALEX BRENT

ALEX BRENT

1 Review

Level 1 Contributor

"Very clean and modern!!!"


I will stay when ever in the area an need a room!!!

Listen Review
Reviewed 02, October 2021

Rating

Service
Location
Rooms
JANNET ABRAHAM CLARK

JANNET ABRAHAM CLARK

1 Review

Level 1 Contributor

"Overall good "


Our stay was good. Other than small amount of mold residue in the shower caulk we were pleasantly surprised that the room and hotel were clean. The young lady Savannah who had only been working there a little over a week was very friendly, kind and professional. She definitely is a great customer relations person and can handle situations very well.

Listen Review
Reviewed 30, September 2021

Rating

Service
Location
Rooms
RACHEL DUNCAN

RACHEL DUNCAN

1 Review

Level 1 Contributor

"Comfortable and Clean"


The room was comfortable and clean. Having a continental breakfast in there breakfast area was icing on the cake for us. So thank you.

Listen Review
Reviewed 27, September 2021

Rating

Service
Location
Rooms
Latasha Mcmiller and family

Latasha Mcmiller and family

1 Review

Level 1 Contributor

"Awesome hotel Stay"


Awesome hotel Stay

Listen Review
Reviewed 16, September 2021

Rating

Service
Location
Rooms
STACY ADAMS

STACY ADAMS

1 Review

Level 1 Contributor

"Football Time in TN"


This is our “go-to” hotel during football season.

Listen Review
Reviewed 04, September 2021

Rating

Service
Location
Rooms
BRENDA

BRENDA

1 Review

Level 1 Contributor

"Great stay"


Loved the hotel, service was excellent

Listen Review
Reviewed 01, September 2021

Rating

Service
Location
Rooms
PHILLIP BROWN

PHILLIP BROWN

1 Review

Level 1 Contributor

"Great place to stay"


Cleanliness of the room was great! Front desk service was fantastic both checking in and checking out. I was there for a business trip and the location of the hotel was only 8 mins from the business location which was perfect.

Listen Review
Reviewed 30, August 2021

Rating

Service
Location
Rooms
CHRISTOPHER JONES

CHRISTOPHER JONES

1 Review

Level 1 Contributor

"KnoxvilleTN"


One nite stay

Listen Review
Reviewed 23, August 2021

Rating

Service
Location
Rooms
EMILY OVERTON

EMILY OVERTON

1 Review

Level 1 Contributor

"Felt like home"


Our air conditioner in our home was broken so we decided to stay at a hotel for a couple days while it was being fixed. This is by far the BEST place I have stayed!! The full kitchen in the room makes it feel like an apartment and not just a hotel. It felt like home!! Didnt want to leave :)

Listen Review
Reviewed 22, August 2021

Rating

Service
Location
Rooms
MARK

MARK

1 Review

Level 1 Contributor

"Clean and updated "


Kim and Ken are awesome!! Rooms are always clean and beds are comfortable.

Listen Review
Reviewed 21, August 2021

Rating

Service
Location
Rooms
David Moore

David Moore

1 Review

Level 1 Contributor

"Clean comfortable and quiet 🤫"


Clean comfortable and quiet 🤫

Listen Review
Reviewed 18, August 2021

Rating

Service
Location
Rooms
WELFORD SYDNOR

WELFORD SYDNOR

1 Review

Level 1 Contributor

"First Class Hotel"


The room was so efficient and roomy enjoyed the stay

Listen Review
Reviewed 02, August 2021

Rating

Service
Location
Rooms
IESHA

IESHA

1 Review

Level 1 Contributor

"Great hotel"


I loved it

Listen Review
Reviewed 26, July 2021

Rating

Service
Location
Rooms
FN RIDES

FN RIDES

1 Review

Level 1 Contributor

"This place was very clean"


This place was very clean, the bathroom had blood all over the place witch is very nice, and while we were staying here a drunk guy busted down our hotel door, and stayed my cousin in the neck, he would later die due to bloodloss, great hotel 10/10

Listen Review
Reviewed 21, July 2021

Rating

Service
Location
Rooms
JENNIFER RAVO

JENNIFER RAVO

1 Review

Level 1 Contributor

"Great customer service"


The staff are very helpful and friendly. The only thing I didn't like was there was the smell of marijuana on a non smoking floor every morning.

Listen Review
Reviewed 11, July 2021

Rating

Service
Location
Rooms
MICHAEL

MICHAEL

1 Review

Level 1 Contributor

"My Stay "


Very nice hotel, clean and with in walking distance from restaurants. Also the stars above should all be gold! Tried but they didn't stay gold.

Listen Review
Reviewed 11, July 2021

Rating

Service
Location
Rooms
Shantilal

Shantilal

1 Review

Level 1 Contributor

"Cool stay"


Exlant service Hospitalty.

Listen Review
Reviewed 06, July 2021

Rating

Service
Location
Rooms
Dhitu

Dhitu

1 Review

Level 1 Contributor

"Best 5 stars "


Good room and service

Listen Review
Reviewed 06, July 2021

Rating

Service
Location
Rooms
DIANNE MASON

DIANNE MASON

1 Review

Level 1 Contributor

"Mainstay Review "


The trim was nice airy a full kitchen. Tv was to small and the bathroom door would not stay open. The continental breakfast was nothing but it's a nice hotel next to a lot of restaurants! Great location for that and only 10 mins from downtown and the attractions

Listen Review
Reviewed 04, July 2021

Rating

Service
Location
Rooms
BRITT ALLEN

BRITT ALLEN

1 Review

Level 1 Contributor

"Good service "


Kim did a great job! Room was clean breakfast was good! We will be back 😊

Listen Review
Reviewed 04, July 2021

Rating

Service
Location
Rooms
CHRISTY WILLIAMS

CHRISTY WILLIAMS

1 Review

Level 1 Contributor

"Wonderful Stay"


Live it

Listen Review
Reviewed 01, July 2021

Rating

Service
Location
Rooms
WENDY RUSSELL

WENDY RUSSELL

1 Review

Level 1 Contributor

"Knoxville "


Fine

Listen Review
Reviewed 29, June 2021

Rating

Service
Location
Rooms
AZELY TAYLOR

AZELY TAYLOR

1 Review

Level 1 Contributor

"5 star"


Its was good

Listen Review
Reviewed 29, June 2021

Rating

Service
Location
Rooms
DONALD

DONALD

1 Review

Level 1 Contributor

"Great stopover"


Travelling long distance, the Mainstay was right in many ways. Block off the freeway, with no road noise, room not new but clean, roomy and fresh. Really enjoyed sitting on the balcony for evening relaxation. Miss the former breakfasts due to covid protocols which are followed carefully. Real ease of check in/check out and gracious staff. Will stay there again.

Listen Review
Reviewed 28, June 2021

Rating

Service
Location
Rooms
ADA PHELPS

ADA PHELPS

1 Review

Level 1 Contributor

"June 3021/Work"


The rooms are spacious and well appointed. The staff is very friendly, attentive and accommodating.

Listen Review
Reviewed 27, June 2021

Rating

Service
Location
Rooms
DIRK KLADSTRUP

DIRK KLADSTRUP

1 Review

Level 1 Contributor

"Trip"


.easy check in great customer service nice rooms

Listen Review
Reviewed 24, June 2021

Rating

Service
Location
Rooms
Haley Pierce

Haley Pierce

1 Review

Level 1 Contributor

"Thank You Shannon!"


As a property manager often times we run into issues in your apartment homes where we have to move residents temporarily to a hotel until we can fix their problems. I called MainStays in one of these situations and Shannon helped me with getting my resident in a clean, peaceful room, within a matter of 30 minutes. I called her back the next day to renew her stay for another night and once again Shannon was phenomenal, she has been a life saver! Despite card issues Shannon remained professional and I felt she truly valued me as a customer and took excellent care of my resident. She deserves praise as great customer service is truly a huge asset to any team! Thanks MainStays and Thank You Shannon!

Listen Review
Reviewed 24, June 2021

Rating

Service
Location
Rooms
KELLIE HEAD

KELLIE HEAD

1 Review

Level 1 Contributor

"Lovely stay"


Clean and comfortable room, friendly staff, convenient location.

Listen Review
Reviewed 22, June 2021

Rating

Service
Location
Rooms
LISA DAVIS

LISA DAVIS

1 Review

Level 1 Contributor

"Great experience "


Staff was awesome, too bad we only stayed one night.

Listen Review
Reviewed 20, June 2021

Rating

Service
Location
Rooms
MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Fantastic staff "


Ms Kim Ms Linda and Jay are fantastic and very helpful. Always clean and comfortable rooms.

Listen Review
Reviewed 20, June 2021

Rating

Service
Location
Rooms
LINDA IMHOFF

LINDA IMHOFF

1 Review

Level 1 Contributor

"Our stay at your motel. "


We found our room clean and comfortable. Some areas could be a little cleaner. The lady at the desk when we arrived Thursday night was very pleasant and got us registered right away. Overall not a bad place to stay. Rates were reasonable.

Listen Review
Reviewed 13, June 2021

Rating

Service
Location
Rooms
DAVID SOUTHERN

DAVID SOUTHERN

1 Review

Level 1 Contributor

"Not bad"


lol I found this to be the best hotel in the area for me, especially for extended stays. Good service, decent location, and rooms were on the better side. Could use some refreshing though.

Listen Review
Reviewed 10, June 2021

Rating

Service
Location
Rooms
JERMAINE WALKER

JERMAINE WALKER

1 Review

Level 1 Contributor

"Great place "


This is a great place to stay nice rooms and friendly staff

Listen Review
Reviewed 10, June 2021

Rating

Service
Location
Rooms
DEEANNA JACKSON

DEEANNA JACKSON

1 Review

Level 1 Contributor

"Weekend Getaway "


Our room was nice, glad you offered smoking suites. Will recommend & will stay again!

Listen Review
Reviewed 09, June 2021

Rating

Service
Location
Rooms
CARL HOOVER

CARL HOOVER

1 Review

Level 1 Contributor

"Thanks"


Enjoyed my stay

Listen Review
Reviewed 06, June 2021

Rating

Service
Location
Rooms
GANESH

GANESH

1 Review

Level 1 Contributor

"Nice service and room "


Thanks for your great service.

Listen Review
Reviewed 03, June 2021

Rating

Service
Location
Rooms
JERMAINE

JERMAINE

1 Review

Level 1 Contributor

"Nice hotel "


Great customer service, friendly staff, and beautiful rooms

Listen Review
Reviewed 02, June 2021

Rating

Service
Location
Rooms
PATRICK

PATRICK

1 Review

Level 1 Contributor

"Rates a 5 star for this motel"


First time staying at a main suites hotel. Very impressive rooms and service. Even nicer than some comfort suites we have stayed at. Will stay there every trip we make from Pennsylvania to Nashville

Listen Review
Reviewed 30, May 2021

Rating

Service
Location
Rooms
WAYNE JOHNSTON

WAYNE JOHNSTON

1 Review

Level 1 Contributor

"Overnight to SC"


Convenient location, freshly painted halls, very comfortable beds

Listen Review
Reviewed 30, May 2021

Rating

Service
Location
Rooms
JAMIE RIANO

JAMIE RIANO

1 Review

Level 1 Contributor

"Convenient "


Spacious clean rooms, very close to the interstate and neighboring restaurants. Would recommend this location to family and friends.

Listen Review
Reviewed 24, May 2021

Rating

Service
Location
Rooms
KERRY ELLIS

KERRY ELLIS

1 Review

Level 1 Contributor

"Well insulated walls. Newly rentavated "


Stayed 3 months work related. Hotel has just been rentavated. Walls are very well insulated, much better than most. Prenty of restaurants nearby and grocery store.

Listen Review
Reviewed 23, May 2021

Rating

Service
Location
Rooms
Marco Bedoni

Marco Bedoni

1 Review

Level 1 Contributor

"road trip"


Glad we found you

Listen Review
Reviewed 15, May 2021

Rating

Service
Location
Rooms
Angela Busick

Angela Busick

1 Review

Level 1 Contributor

"Great place to stay would definitely recommend."


Great place to stay would definitely recommend.

Listen Review
Reviewed 15, May 2021

Rating

Service
Location
Rooms
BRENDA SCATES

BRENDA SCATES

1 Review

Level 1 Contributor

"Five Star "


Nice cozy rooms

Listen Review
Reviewed 13, May 2021

Rating

Service
Location
Rooms
MARK MORRISON

MARK MORRISON

1 Review

Level 1 Contributor

"Bball"


Good place to stay

Listen Review
Reviewed 10, May 2021

Rating

Service
Location
Rooms
BURT GILLMAN

BURT GILLMAN

1 Review

Level 1 Contributor

"knoxgrad2021"


Mainstay is always Awesome - Clean - Friendly workers

Listen Review
Reviewed 10, May 2021

Rating

Service
Location
Rooms
BETH MITCHELL

BETH MITCHELL

1 Review

Level 1 Contributor

"Great place. Great people."


The extended stay amenities were great. All of the conveniences of home.

Listen Review
Reviewed 04, May 2021

Rating

Service
Location
Rooms
RACHEL SHERWOOD

RACHEL SHERWOOD

1 Review

Level 1 Contributor

"Great for the price"


I was pleasantly surprised how big the room was and all the amenities. Will definitely return!

Listen Review
Reviewed 29, April 2021

Rating

Service
Location
Rooms
ELTON DECKER

ELTON DECKER

1 Review

Level 1 Contributor

"Overnight stay"


We enjoyed the room with the efficiency kitchen. The facilities were very nice and we enjoyed our stay and the location was good as well.

Listen Review
Reviewed 22, April 2021

Rating

Service
Location
Rooms
BRITTENY ALLEN

BRITTENY ALLEN

1 Review

Level 1 Contributor

"Great"


Everything was great! Thanks Kim and Jana!

Listen Review
Reviewed 17, April 2021

Rating

Service
Location
Rooms
Brian

Brian

1 Review

Level 1 Contributor

"Really nice rooms"


Really nice rooms. Nice bedroom and a separate room with couch and kitchenette area.

Listen Review
Reviewed 13, April 2021

Rating

Service
Location
Rooms
ERIN

ERIN

1 Review

Level 1 Contributor

"Good story "


Good

Listen Review
Reviewed 13, April 2021

Rating

Service
Location
Rooms
KENDRA HIGHLAND

KENDRA HIGHLAND

1 Review

Level 1 Contributor

"Competition weekend"


Room was very clean and we liked having a kitchen area. We will stay here in the future for competition weekends with the kids.

Listen Review
Reviewed 11, April 2021

Rating

Service
Location
Rooms
KERRI BAILEY

KERRI BAILEY

1 Review

Level 1 Contributor

"Mainstays awesome"


They r absolutely great here

Listen Review
Reviewed 09, April 2021

Rating

Service
Location
Rooms
ABBEY SAALWAECHTER

ABBEY SAALWAECHTER

1 Review

Level 1 Contributor

"Worth the Money"


Enjoyed having a balcony and full size refrigerator

Listen Review
Reviewed 07, April 2021

Rating

Service
Location
Rooms
KRISTI JASIK

KRISTI JASIK

1 Review

Level 1 Contributor

"Comfortable"


Very comfortable beds. Didn't use the breakfast but it was just breads and cereal and juice. Place was clean and service was friendly. I would stay here again if the need arises.

Listen Review
Reviewed 04, April 2021

Rating

Service
Location
Rooms
ANNETTE HUSTON

ANNETTE HUSTON

1 Review

Level 1 Contributor

"Good bang for your buck!"


Staff was friendly

Listen Review
Reviewed 04, April 2021

Rating

Service
Location
Rooms
CAITY DWYER

CAITY DWYER

1 Review

Level 1 Contributor

"Perfect ."


Thank you!

Listen Review
Reviewed 03, April 2021

Rating

Service
Location
Rooms
CAITY DWYER

CAITY DWYER

1 Review

Level 1 Contributor

"Perfect ."


Thank you!

Listen Review
Reviewed 03, April 2021

Rating

Service
Location
Rooms
KENNETH PESTER

KENNETH PESTER

1 Review

Level 1 Contributor

"stop on way home"


Staff was excellent.

Listen Review
Reviewed 03, April 2021

Rating

Service
Location
Rooms
DEWITT

DEWITT

1 Review

Level 1 Contributor

"As Advertised"


We were happy to find the extended stay to be just as promised. The staff was awesome and helpful--only wish they wore their masks more often. A good stay with the family dog and would stay here again.

Listen Review
Reviewed 31, March 2021

Rating

Service
Location
Rooms
Brian

Brian

1 Review

Level 1 Contributor

"Brian"


Really nice rooms. Nice bedroom and a separate room with couch and kitchenette area.

Listen Review
Reviewed 30, March 2021

Rating

Service
Location
Rooms
RAYMOND BALLOU

RAYMOND BALLOU

1 Review

Level 1 Contributor

"Looking at Knoxville"


Staff was very Frits down accommodating. Upgrades were being made, but not a real inconvenience to us.

Listen Review
Reviewed 28, March 2021

Rating

Service
Location
Rooms
ROBERT

ROBERT

1 Review

Level 1 Contributor

"Great place to stay"


Front desk personnel were the best. Great room at a very reasonable price.

Listen Review
Reviewed 25, March 2021

Rating

Service
Location
Rooms
GUY THOMPSON

GUY THOMPSON

1 Review

Level 1 Contributor

"Excellence stay"


We loved the staff and the rooms were very nice. We stayed for 2 months due to my work being in the knoxville area. I travel the country and stay at hotels 11 months the year and when I say this is a good one I really mean it. I will very much stay there again for future business trips. 10 of 10

Listen Review
Reviewed 22, March 2021

Rating

Service
Location
Rooms
ERIC LARSON

ERIC LARSON

1 Review

Level 1 Contributor

"Thanks"


Ashley was great to work with.

Listen Review
Reviewed 22, March 2021

Rating

Service
Location
Rooms
TABATHA DANIEL

TABATHA DANIEL

1 Review

Level 1 Contributor

"Became my second home"


The staff made me feel at home and welcomed. I will definitely stay there again and after being there 7 months I will miss them.

Listen Review
Reviewed 18, March 2021

Rating

Service
Location
Rooms
CHERYL BYRD

CHERYL BYRD

1 Review

Level 1 Contributor

"Nice for the price "


The hotel was in a central location to restaurants and stores. The rooms are good for the price and clean.

Listen Review
Reviewed 16, March 2021

Rating

Service
Location
Rooms
TIFFANY MCKINNEY

TIFFANY MCKINNEY

1 Review

Level 1 Contributor

"Comfortable Stay"


Good stay

Listen Review
Reviewed 14, March 2021

Rating

Service
Location
Rooms
PAMELA EASTMAN

PAMELA EASTMAN

1 Review

Level 1 Contributor

"Pleasure"


Nice room friendly staff good breakfast

Listen Review
Reviewed 04, March 2021

Rating

Service
Location
Rooms
MARINA CASTREJON

MARINA CASTREJON

1 Review

Level 1 Contributor

"Excelente "


Muy amables

Listen Review
Reviewed 01, March 2021

Rating

Service
Location
Rooms
JOSEPH HOLSTEIN

JOSEPH HOLSTEIN

1 Review

Level 1 Contributor

"Nice place for an overnight when traveling "


Would stay again

Listen Review
Reviewed 28, February 2021

Rating

Service
Location
Rooms
Pacman

Pacman

1 Review

Level 1 Contributor

"Very friendly"


Very friendly as always

Listen Review
Reviewed 27, February 2021

Rating

Service
Location
Rooms
ANNA WHOLEY

ANNA WHOLEY

1 Review

Level 1 Contributor

"Convenient "


Staff was friendly, rooms need an upgrade no pool. Semi-hot breakfast. Location is very convenient

Listen Review
Reviewed 22, February 2021

Rating

Service
Location
Rooms
JACQUELINE CORPENING

JACQUELINE CORPENING

1 Review

Level 1 Contributor

"Room"


The room was really nice and clean, the only problem I had was the hot water in the bathroom didn't work properly but that wasn't a real issue for me since the shower worked fine. Overall I had a nice stay.,

Listen Review
Reviewed 21, February 2021

Rating

Service
Location
Rooms
JULIE SCARBOROUGH

JULIE SCARBOROUGH

1 Review

Level 1 Contributor

"Very nice. Ok "


Everything was good.

Listen Review
Reviewed 14, February 2021

Rating

Service
Location
Rooms
STEVE WILSON

STEVE WILSON

1 Review

Level 1 Contributor

"Hotel Stay"


I give this hotel 4.5 Stars

Listen Review
Reviewed 13, February 2021

Rating

Service
Location
Rooms
TAVARES HALL

TAVARES HALL

1 Review

Level 1 Contributor

"Amazing "


I love it here

Listen Review
Reviewed 08, February 2021

Rating

Service
Location
Rooms
PHILLIP KAUFMAN

PHILLIP KAUFMAN

1 Review

Level 1 Contributor

"Vacation "


Nice place pleasant staff & comfortable bed

Listen Review
Reviewed 29, January 2021

Rating

Service
Location
Rooms
TAVARES HALL

TAVARES HALL

1 Review

Level 1 Contributor

"Amazing "


It was like I was at home

Listen Review
Reviewed 26, January 2021

Rating

Service
Location
Rooms
LEIGH KINGSLEY

LEIGH KINGSLEY

1 Review

Level 1 Contributor

"Work Trip"


Great customer service and very helpful for workers' stay.

Listen Review
Reviewed 25, January 2021

Rating

Service
Location
Rooms
Freeway Jay

Freeway Jay

1 Review

Level 1 Contributor

"Great stay."


I love this place

Listen Review
Reviewed 21, January 2021

Rating

Service
Location
Rooms
BRENDON ZABAVSKI

BRENDON ZABAVSKI

1 Review

Level 1 Contributor

"Great place"


Thanks

Listen Review
Reviewed 19, January 2021

Rating

Service
Location
Rooms
WILLIEMAE HAYWARD

WILLIEMAE HAYWARD

1 Review

Level 1 Contributor

"Mini Vacation "


EVERYTHING WAS NICE. THE BED VERY AWESOME SERVICE DESK WAS VERY FRIENDLY. CAN'T WAIT TO GO BK.

Listen Review
Reviewed 18, January 2021

Rating

Service
Location
Rooms
MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Rested well "


Comfortable and safe Friendly staff

Listen Review
Reviewed 14, January 2021

Rating

Service
Location
Rooms
CARYLLE FOLTA

CARYLLE FOLTA

1 Review

Level 1 Contributor

"Overnight "


Very clean. Very friendly

Listen Review
Reviewed 10, January 2021

Rating

Service
Location
Rooms
JAMES FORD

JAMES FORD

1 Review

Level 1 Contributor

"Nice room, very helpful staff."


Check-in is quick. The room was nice. Location wise, there are at least a dozen restaurants within walking distance.

Listen Review
Reviewed 06, January 2021

Rating

Service
Location
Rooms
MICHAEL

MICHAEL

1 Review

Level 1 Contributor

"My stay "


Excellent 👍

Listen Review
Reviewed 04, January 2021

Rating

Service
Location
Rooms
STEVE WILSON

STEVE WILSON

1 Review

Level 1 Contributor

"Clean hotel"


Very nice clean hotel

Listen Review
Reviewed 02, January 2021

Rating

Service
Location
Rooms
DARCY JOHNSON

DARCY JOHNSON

1 Review

Level 1 Contributor

"Together "


Comfortable and spacious.

Listen Review
Reviewed 02, January 2021

Rating

Service
Location
Rooms
Sheila Clark

Sheila Clark

1 Review

Level 1 Contributor

"Great stay."


Staff was really friendly. and it was super clean. I just wish they had more pots and pans. Will stay again if I'm in that area.

Listen Review
Reviewed 29, December 2020

Rating

Service
Location
Rooms
CARLA OAKES

CARLA OAKES

1 Review

Level 1 Contributor

"Super hotel and pet friendly!"


Staff was awesome and the room was clean and bed was very comfortable!

Listen Review
Reviewed 27, December 2020

Rating

Service
Location
Rooms
DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Second Home"


Very comfortable and courtious people . Truly my home away from home .

Listen Review
Reviewed 13, December 2020

Rating

Service
Location
Rooms
DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Second Home"


Very comfortable place .

Listen Review
Reviewed 13, December 2020

Rating

Service
Location
Rooms
CAMELLIA

CAMELLIA

1 Review

Level 1 Contributor

"Knoxville Visit"


Facilities were clean and useful as promised. Great WiFi and hotel staff were friendly and helpful. Beds comfortable and TV choices very good. Enjoyed the stay.

Listen Review
Reviewed 06, December 2020

Rating

Service
Location
Rooms
Sheila Clark

Sheila Clark

1 Review

Level 1 Contributor

"great stay."


Staff was really friendly. and it was super clean. I just wish they had more pots and pans. Will stay again if I'm in that area.

Listen Review
Reviewed 03, December 2020

Rating

Service
Location
Rooms
SEBRENA RUSSO

SEBRENA RUSSO

1 Review

Level 1 Contributor

"Love this Hotel"


Very friendly staff , & clean rooms

Listen Review
Reviewed 02, December 2020

Rating

Service
Location
Rooms
STEVEN BAKER

STEVEN BAKER

1 Review

Level 1 Contributor

"Great Place"


Very convenient, easy access to interstate

Listen Review
Reviewed 26, November 2020

Rating

Service
Location
Rooms
JOHN WRINKLE

JOHN WRINKLE

1 Review

Level 1 Contributor

"Repeat stay, certainly worthy."


Another great stay, great room and the location offers you everything you want or need. Even our dog enjoyed the place. The elevator needs cleaning to show you they need some work but if you travel there are no perfect motels.

Listen Review
Reviewed 02, November 2020

Rating

Service
Location
Rooms
DEBORAH SHERRICK

DEBORAH SHERRICK

1 Review

Level 1 Contributor

"Stop over on the way home"


This was a stop over on the way back home to do one last visit to the Tennessee River Boat for a dinner cruise. We were early for check in and they were most accommodating for the early check in. The dinner cruise was close to this location. There were plenty of restaurants around. The room was clean and as well as the hotel.

Listen Review
Reviewed 01, November 2020

Rating

Service
Location
Rooms
MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Thanks for clean comfortable rooms "


Staff and rooms were friendly and clean

Listen Review
Reviewed 13, October 2020

Rating

Service
Location
Rooms
LEONARD KING

LEONARD KING

1 Review

Level 1 Contributor

"Stay"


Very good

Listen Review
Reviewed 13, October 2020

Rating

Service
Location
Rooms
JOHN

JOHN

1 Review

Level 1 Contributor

"Good stay at Merchant exit... finally"


Business due to family/estate requirements and i use the location almost always for my many trips. I have tried 3 other motels this year at this location and this turned out to be the best stay compared to my last 6 trips since July. You get a great room for the price. Good size and clean room, everything worked, and they did not reduce services due to COVID that I am aware of. I will be back and bring my dog.

Listen Review
Reviewed 07, October 2020

Rating

Service
Location
Rooms
JAMAR HARRIS

JAMAR HARRIS

1 Review

Level 1 Contributor

"Ashley you’re the best"


Ashley was dope! Went above and beyond! Thank you for your service.

Listen Review
Reviewed 07, October 2020

Rating

Service
Location
Rooms
ED MILLER

ED MILLER

1 Review

Level 1 Contributor

"NSRA"


The room was very clean and the service was great.

Listen Review
Reviewed 06, October 2020

Rating

Service
Location
Rooms
APRI

APRI

1 Review

Level 1 Contributor

"Hotel"


It’s was very clean room smelled really good! Staff was very friendly.

Listen Review
Reviewed 05, October 2020

Rating

Service
Location
Rooms
DEMARCUS DIXSON

DEMARCUS DIXSON

1 Review

Level 1 Contributor

"Great"


Great people great service

Listen Review
Reviewed 03, October 2020

Rating

Service
Location
Rooms
CATHY MELENDEZ

CATHY MELENDEZ

1 Review

Level 1 Contributor

"Room was very nice. "


Great room with all one could need in a hotel room plus. Needed more disabled parking. Lot was full & only 4 disabled spots & they were all full. I was there because of an emergency with my husband who was in the Trauma ICU at nearby University of TN.

Listen Review
Reviewed 25, September 2020

Rating

Service
Location
Rooms
STEVE

STEVE

1 Review

Level 1 Contributor

"Good 👍 "


It was a good stay

Listen Review
Reviewed 22, September 2020

Rating

Service
Location
Rooms
DARRELL POURNEY

DARRELL POURNEY

1 Review

Level 1 Contributor

"Business"


Clean comfortable great location

Listen Review
Reviewed 17, September 2020

Rating

Service
Location
Rooms
TIMOTHY TRENT

TIMOTHY TRENT

1 Review

Level 1 Contributor

"Honeymooners "


Room was great staff was wonderful good time

Listen Review
Reviewed 16, September 2020

Rating

Service
Location
Rooms
MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Wonderful "


Staff was friendly and clean rooms.

Listen Review
Reviewed 15, September 2020

Rating

Service
Location
Rooms
CODY MCKINNEY

CODY MCKINNEY

1 Review

Level 1 Contributor

"Great hotel "


Love your hoteL

Listen Review
Reviewed 02, September 2020

Rating

Service
Location
Rooms
LISA COOPER

LISA COOPER

1 Review

Level 1 Contributor

"Great place"


We really enjoyed our stay. Very clean! Love that the check out time is 12! Unfortunately housekeeping was Banging on the door yelling housekeeping at 10!!!! That made us mad to be startled awake like that. But front staff was amazing!!

Listen Review
Reviewed 29, August 2020

Rating

Service
Location
Rooms
WILLIAM COLE

WILLIAM COLE

1 Review

Level 1 Contributor

"Surprising comfortable"


The staff was friendly and made effort to help me at every turn . I will be staying there again in the near future.

Listen Review
Reviewed 20, August 2020

Rating

Service
Location
Rooms
DENISE HAMILTON CHESNEY

DENISE HAMILTON CHESNEY

1 Review

Level 1 Contributor

"Family 👪 "


Great location..front desk placed us in a room with someone before us smoking..we call and she placed us in another room fast..great customer service we will be back!

Listen Review
Reviewed 17, August 2020

Rating

Service
Location
Rooms
DILIP PATEL

DILIP PATEL

1 Review

Level 1 Contributor

"Excellent"


Everything was awesome. King Suites was like an apartment and best part is everything in it including balcony. Wonderful experience 👌

Listen Review
Reviewed 15, August 2020

Rating

Service
Location
Rooms
GREG LANGFORD

GREG LANGFORD

1 Review

Level 1 Contributor

"Worker "


Nice place great people work there Kim at the front desk is great and such a nice person

Listen Review
Reviewed 14, August 2020

Rating

Service
Location
Rooms
DANIEL HOWELL

DANIEL HOWELL

1 Review

Level 1 Contributor

"Nice place"


Nice clean place

Listen Review
Reviewed 14, August 2020

Rating

Service
Location
Rooms
MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Peaceful sleep "


Great people at the front desk and clean rooms

Listen Review
Reviewed 11, August 2020

Rating

Service
Location
Rooms
GREG LANGFORD

GREG LANGFORD

1 Review

Level 1 Contributor

"Work"


Ok

Listen Review
Reviewed 27, July 2020

Rating

Service
Location
Rooms
JOHN PATTERSON

JOHN PATTERSON

1 Review

Level 1 Contributor

"Nice place"


Nice place

Listen Review
Reviewed 26, July 2020

Rating

Service
Location
Rooms
WENDE HICKMAN

WENDE HICKMAN

1 Review

Level 1 Contributor

"Layover stay"


We took a room for a few days as we waited for our sold house, that had been packed up, to close. The closing was cancelled twice. The staff was kind, helpful and very gracious while we stayed an additional 5 days. We dealt mostly with Lisa at the front desk. She is over the top kind and helpful. Vivian was the housekeeper who we dealt with mostly. She also was very helpful, making sure we had everything we needed. I recommend this Hotel highly.

Listen Review
Reviewed 25, July 2020

Rating

Service
Location
Rooms
TERRIA WILLIAMS

TERRIA WILLIAMS

1 Review

Level 1 Contributor

"Great Stay"


Great room and very inexpensive. Great fo family!!!

Listen Review
Reviewed 14, July 2020

Rating

Service
Location
Rooms
MELVIN CHOAT

MELVIN CHOAT

1 Review

Level 1 Contributor

"Worth it"


This hotel was worth the money. They provided a lot of home essentials like pot, pans and silverware. It was like a a home away from home.

Listen Review
Reviewed 07, July 2020

Rating

Service
Location
Rooms
TREVOR CLAAR

TREVOR CLAAR

1 Review

Level 1 Contributor

"Just so-so"


Nice to have a fridge with ice maker in room. And room is nicely set up. But carpet is filthy and ruined my socks. The guest computer is broken. And guests standing in front of the front doors for HOURS drinking beer, so that you have to ask them to excuse you while you are just trying to get in and out the front doors. Also, i could not park in a handicap spot because of cars parked in them with no signage. They should not allow this.

Listen Review
Reviewed 06, July 2020

Rating

Service
Location
Rooms
DAVID CLAYWELL

DAVID CLAYWELL

1 Review

Level 1 Contributor

"Over night stay"


Good hotel great staff we would stay there again.

Listen Review
Reviewed 06, July 2020

Rating

Service
Location
Rooms
MICHAEL WORLEY

MICHAEL WORLEY

1 Review

Level 1 Contributor

"Know what you are getting"


This is a lower cost extended stay hotel. The breakfast is boiled eggs, yogurt and some bagels and toast. Maid service is provided once every four days unless you need something specific. The rooms were clean and the location was convenient. If you are traveling (we were between houses - sold ours and trying to get the next one ready to move in) for an extended period, this meets the need at a reasonable price, just don't expect a lot of extras.

Listen Review
Reviewed 02, July 2020

Rating

Service
Location
Rooms
STEPHANIE YELTON

STEPHANIE YELTON

1 Review

Level 1 Contributor

"Just driving through"


Not a long stay, just a quick overnight stop for some rest while on the road. Nothing bad to say, nothing great to say either. Average.

Listen Review
Reviewed 20, June 2020

Rating

Service
Location
Rooms
JOHN GILBERT

JOHN GILBERT

1 Review

Level 1 Contributor

"AMAZING STAY"


AMAZING STAY

Listen Review
Reviewed 19, June 2020

Rating

Service
Location
Rooms
DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Comfortable "


Home away from home.

Listen Review
Reviewed 13, June 2020

Rating

Service
Location
Rooms
SONDRA	JONES

SONDRA JONES

1 Review

Level 1 Contributor

"Nice and quiet "


Love staying here very comfortable and quiet place. Clean rooms very accommodating staff. They are all so friendly!

Listen Review
Reviewed 12, June 2020

Rating

Service
Location
Rooms
Rhonda Holt

Rhonda Holt

1 Review

Level 1 Contributor

"Awesome Stay"


I loved my stay. The whole establishment is cleaned daily, that includes all hallways, facilities, rooms, and sitting areas. After checking out, the guest rooms are thouroghly cleaned as far as pulling up mattresses and cleaning them and under them. The suites have all of the comforts of home. The marketplace located I the lobby area has snacks, drinks, medicine, laundry products and other things that are all very reasonably priced. Want waffles or other special appliances, you may get them at no extra charge at the front desk and family games also. The staff are extremely kind and helpful. AWESOME STAY!!!

Listen Review
Reviewed 12, June 2020

Rating

Service
Location
Rooms
JAMES KEYONTE

JAMES KEYONTE

1 Review

Level 1 Contributor

"Great"


Great

Listen Review
Reviewed 08, June 2020

Rating

Service
Location
Rooms
DEBRA PRESSEL

DEBRA PRESSEL

1 Review

Level 1 Contributor

"mystay"


convenient

Listen Review
Reviewed 05, June 2020

Rating

Service
Location
Rooms
JUSTIN ALLEN

JUSTIN ALLEN

1 Review

Level 1 Contributor

"Mainstay Knoxville "


Nice place that is very convenient to I75, I640 and I40. Close to a main shopping area on Clinton Highway (about a mile away) and great to get around Powell and Northren Knoxville. The parking lot out back isn't part of the establishment, but it sketchy with assumed homeless people and drug addicted people lounging around in the trees near the interstate and the building for lease off of that lot.

Listen Review
Reviewed 04, June 2020

Rating

Service
Location
Rooms
DONNA ROETZER

DONNA ROETZER

1 Review

Level 1 Contributor

"Just passing thru"


Room was very comfortable, clean, beautiful and accommodated all our needs. Walked to Hooters in shared parking area for dinner. Would definitely stay there again.

Listen Review
Reviewed 04, June 2020

Rating

Service
Location
Rooms
CARL KOSKI

CARL KOSKI

1 Review

Level 1 Contributor

"5"


5

Listen Review
Reviewed 31, May 2020

Rating

Service
Location
Rooms
ERIC TACKETT

ERIC TACKETT

1 Review

Level 1 Contributor

"Decent place to stay "


Good place to stay

Listen Review
Reviewed 31, May 2020

Rating

Service
Location
Rooms
Amanda Sharp

Amanda Sharp

1 Review

Level 1 Contributor

"Okay "


It’s was okay. I didn’t like the smell of the room. The hotel need more variety on breakfast .

Listen Review
Reviewed 30, May 2020

Rating

Service
Location
Rooms
Matthew Rabold

Matthew Rabold

1 Review

Level 1 Contributor

"Great Stay "


It's been a while since I've been here, but the top quality personal service has not changed. Great location, ez highway access, lots of dining nearby. Always enjoy staying here when I am in the area.

Listen Review
Reviewed 30, May 2020

Rating

Service
Location
Rooms
Shaun Mitchell

Shaun Mitchell

1 Review

Level 1 Contributor

"Awesome stay. Awesome price."


I was looking for a place at 2am when I saw a great deal online. I accidentally booked it for the wrong days, but when I showed up they happily helped make sure I got a room at the same rate. The room itself was absolutely fabulous. We got one of the cheaper rooms, but it still had features that I've really seen at hotels. Full size fridge, oven with electric cooktop... The breakfast was a little lacking—just toast, bagels, and yogurt. But I overheard one of the employees talking about reimplementing a full breakfast within a couple of weeks. Would totally stay again

Listen Review
Reviewed 30, May 2020

Rating

Service
Location
Rooms
DENISE CHEVALIER

DENISE CHEVALIER

1 Review

Level 1 Contributor

"Great beds"


Loved the comfy bed and kitchen and breakfast . Nice and quiet. Balcony was nice too.

Listen Review
Reviewed 26, May 2020

Rating

Service
Location
Rooms
EDWARD WOOLUMS

EDWARD WOOLUMS

1 Review

Level 1 Contributor

"Weekend trip "


I was surprised at the cleanliness of the room and entire facilities. Especially for the price. And my little Zeus (dog) was happy he could stay also. I only stay at choice hotels.

Listen Review
Reviewed 25, May 2020

Rating

Service
Location
Rooms
REBECCA WISER

REBECCA WISER

1 Review

Level 1 Contributor

"Stay was fine-same as any other hotel-nothing special"


No issues with my stay but nothing to brag about

Listen Review
Reviewed 11, May 2020

Response from hotel:-
Dear REBECCA WISER, Thank you for your recent stay at our hotel. Your comments are appreciated. From what you’ve written, it sounds like we missed the mark in giving you the extraordinary experience we want all of our guests to have while they are with us. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
RONALD BOYD

RONALD BOYD

1 Review

Level 1 Contributor

"Boyd"


Very nice people!

Listen Review
Reviewed 04, May 2020

Response from hotel:-
Hello RONALD BOYD, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment to the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
DAMON WEST

DAMON WEST

1 Review

Level 1 Contributor

"Great Hotel"


I traveled due to an unexpected death in the family. The rooms where immaculate and the customer service was outstanding. Much love to Kim for making our check in and stay very warm and welcoming.

Listen Review
Reviewed 04, May 2020

Response from hotel:-
Dear DAMON WEST, I am so pleased to see our staff's efforts helped in making your visit a memorable one. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide for each and every guest. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

Rating

Service
Location
Rooms
Gerald Penny

Gerald Penny

1 Review

Level 1 Contributor

"good"


Would stay there again . jerry

Listen Review
Reviewed 16, February 2020

Response from hotel:-
Dear Gerald, It is really nice to note that you liked the stay and services at our hotel during your recent visit.Glad to see your positive observations which shall definitely make us run that extra mile.We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

Rating

Service
Location