MainStay Suites Hotel Knoxville TN

  144 Merchant Drive Knoxville,TN 37912
+1 (865) 247-0222    support@reviewter.com
Hotel Website

Hotel Description

Welcome to a hotel in Knoxville TN where you can live like you`re in your own home, MainStay Suites - available for short-term and extended stay visits. We`re pleased to be near Knoxville Civic Coliseum and Downtown Island Airport. Plus, everything this area has to offer is within easy reach when you stay in affordable comfort with us. Our Knoxville, Tennessee hotel is also close to Great Smoky Mountains National Park, Dollywood, The Knoxville Zoo, University of Tennessee Medical Center and McGhee Tyson Airport. Stay with us when looking for a place to stay near downtown Knoxville, Knoxville Expo Center, the University of Tennessee, Neyland Stadium and Thompson-Boling Arena as well. We`re off I-75, and right where you`ll want to be when visiting the area on business or pleasure. Among our amenities are a business center with fax and copy service and an Internet computer as well as a free breakfast, free wifi and guest laundry facilities. We have a fitness center to help you stay in shape too. Each suites at MainStay Suites includes a full kitchen, 32-inch television, pillow-top mattress, iron with ironing board and hair dryer. Some accommodations feature work desks, sofa sleepers, DVD players and balconies.

465 Reviews from our Reviewter Community

Traveller rating

Service
location
Rooms

Traveller type

Business      (182)
Couples      (72)
Family      (134)
Friends      (57)
Solo      (23)

Language

English

Travellers Reviews

LANCE SHELPMAN

LANCE SHELPMAN

1 Review

Level 1 Contributor

"Great stay"


Nice clean hotel and great value

Listen Review
Reviewed 28, November 2022

Response from hotel:-
Hi Lance, Thank you for the stay and the nice comments. It is good to know that you had a satisfactory experience. It is a privilege for us to have guests like you. We are looking forward to your next visit. Sincerely, Hotel Manager.

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LIONEL MARTIN

LIONEL MARTIN

1 Review

Level 1 Contributor

"Outstanding as usual. "


The location is perfect, a bit over halfway of my total journey. The staff is excellent as usual. The room was clean and very comfortable. Check in and check were flawless again.

Listen Review
Reviewed 14, November 2022

Response from hotel:-
Dear Lionel, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will make your next visit as pleasant as you expect. Please do visit. Sincerely, Hotel Manager

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HALLIE LEDVINA

HALLIE LEDVINA

1 Review

Level 1 Contributor

"Beast hotel ever!"


Main stays is fantastic. Everything you need in one room. Closest to a time share I’ve ever seen.

Listen Review
Reviewed 10, November 2022

Response from hotel:-
Dear Hallie, I'm glad to hear that you enjoyed your time here with us. Our goal has always been to give our visitors the greatest hospitality and experience possible. We genuinely cherish our customers' feedback. I'm looking forward to your return. Sincerely, Hotel Manager

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ADOLFO ALVAREZ

ADOLFO ALVAREZ

1 Review

Level 1 Contributor

"Fabulous "


I had an excellent stay with a great staff and good food

Listen Review
Reviewed 04, November 2022

Response from hotel:-
Dear Adolfo, Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager

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DONALD RHOADES

DONALD RHOADES

1 Review

Level 1 Contributor

"My stay"


Everything was great.

Listen Review
Reviewed 31, October 2022

Response from hotel:-
Dear Donald, Thanks for the stay. Hearing such positive feedback from you is encouraging.Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

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NANCY VILLACAMPA

NANCY VILLACAMPA

1 Review

Level 1 Contributor

"Nice"


The place is nice and homey.

Listen Review
Reviewed 29, October 2022

Response from hotel:-
Hello Nancy, Thank you for the stay and the positive feedback.Our staff always go that extra mile to ensure guest satisfaction.We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager.

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HALLIE LEDVINA

HALLIE LEDVINA

1 Review

Level 1 Contributor

"Very satisfied"


Staff friendly. Room clean, beautiful, comfortable bed. Slept very well. Thank you mainstays. Will be back,

Listen Review
Reviewed 27, October 2022

Response from hotel:-
Dear Hallie, It is indeed a pleasure when our valued guests share their stay experience positively.Your generous appreciation will be a source of inspiration to our staff.It also encourages us to achieve higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager

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FLORA WALKER

FLORA WALKER

1 Review

Level 1 Contributor

"Awesome stay!!"


We really liked this hotel. The room were very spacious and had the “at home” feel.

Listen Review
Reviewed 23, October 2022

Response from hotel:-
Hello Flora, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My Stay "


Very nice place and the staff is always nice and ready to assist you with something you need.

Listen Review
Reviewed 20, October 2022

Response from hotel:-
Dear Michael, Thank you for the stay and the positive feedback. I am pleased to note that you had a satisfactory stay. It is encouraging to see your appreciation for the hotel and staff. Guest satisfaction is our primary focus and driving force. Looking forward to welcoming you back soon. Sincerely, Hotel Manager.

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TERRI CORN

TERRI CORN

1 Review

Level 1 Contributor

"Great place"


We always stay here when we have business in Knoxville. The staff is so friendly and the rooms are always great.

Listen Review
Reviewed 20, October 2022

Response from hotel:-
Hello Terri, Thank you for your recent stay and the positive feedback. I am happy to see that you had a satisfying experience looking at the comments. We are continuously working to improve our hospitality. Look forward to seeing you again. Sincerely, Hotel Manager.

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DANIEL LEE

DANIEL LEE

1 Review

Level 1 Contributor

"Mainstay on Merchants ROCKS!"


We love this property. The rooms are big and so are the hearts and smiles of the ladies at the front. Savannah is awesome! She went above and beyond to accommodate us and give us what we wanted. Kaitlyn was fantastic as well. And although we didn't have the pleasure of seeing the general manager Kim this visit, we see the results of her hard work and dedication every time we step through the doors of this property. Great job ladies! See you all next time.

Listen Review
Reviewed 12, October 2022

Response from hotel:-
Hello Daniel, Thank you so much for your stay and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that they are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

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SANDRA MCCRACKEN

SANDRA MCCRACKEN

1 Review

Level 1 Contributor

"2022 Florida"


Heading to Florida

Listen Review
Reviewed 04, October 2022

Response from hotel:-
Hello Sandra, Thanks for the stay and great feedback. It is truly encouraging to our entire team. We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again. Sincerely, Hotel Manager.

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TREVOR BROWN

TREVOR BROWN

1 Review

Level 1 Contributor

"Excellent Staff"


Perfect Staff. I had an issue with my tv and Savannah worked a while to get it fixed. She had already been great at check in. All other staff, whose names I did not see, were friendly. Room was clean. Bed was comfortable. Located close to highways.

Listen Review
Reviewed 02, October 2022

Response from hotel:-
Dear Trevor, It is really nice to note that you liked the stay and services at our hotel during your recent visit. I am delighted that you liked the hospitality and appreciating the staff. Glad to see your positive overall observations which shall definitely motivate us to serve our guests even better. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

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LACIE JIMENEZ SANTOS

LACIE JIMENEZ SANTOS

1 Review

Level 1 Contributor

"Excellent amazing "


Out of all of the choice stay hotels that I have stayed in mainstay is definitely the best one and amazing service 💜 front desk day shift Night Shift went above and beyond with service

Listen Review
Reviewed 28, September 2022

Response from hotel:-
Dear Lacie, We are excited that your stay with us was so amazing! Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon for another fantastic experience. Sincerely, Hotel Manager.

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HAL MORRIS

HAL MORRIS

1 Review

Level 1 Contributor

"Great room for a weekend "


Staff is friendly and efficient. Hotel well located. Room clean. Only issue was the in-room coffee maker didn't work.

Listen Review
Reviewed 27, September 2022

Response from hotel:-
Hello Morris, Thank you for the stay and the positive feedback,We will still work on improving on the suggested areas so that our guests get more value and satisfaction. I invite you to stay with us whenever you are in this area. Sincerely, Hotel Manager

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CYNTHIA SUMMERS

CYNTHIA SUMMERS

1 Review

Level 1 Contributor

"Good job"


Check-in was easy and relatively quick. Room was clean. only one wash cloth and the hair dryer would only get warm. Checkout was quick.

Listen Review
Reviewed 26, September 2022

Response from hotel:-
Hello Cynthia, Thanks for the stay and giving us the feedback. Appreciate your feedback and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.

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ERIC ELROD

ERIC ELROD

1 Review

Level 1 Contributor

"Vols Football Trip"


Nice room. Clean. Parking was good. Good area for food late-night and early morning. There is a shuttle option to Campus for the football game. Only 11 mins from campus. No noise at night time.

Listen Review
Reviewed 26, September 2022

Response from hotel:-
Hello Eric, Thank you for your recent stay and the positive feedback. Happy to see that you had a satisfying experience looking at the comments. We are continuously working to improve our hospitality. Look forward to seeing you again. Sincerely, Hotel Manager.

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CAROLYN COLE

CAROLYN COLE

1 Review

Level 1 Contributor

"Sept Baby Shower"


Good except that floors were dirty and sticky. Housekeeping could have done a better job mopping them.

Listen Review
Reviewed 21, September 2022

Response from hotel:-
Hello Carolyn, I have noted your feedback with the positive observations and also improvement points.We will work on that and match your satisfaction. You can expect a further improved stay next time. Looking forward to welcoming you again at the earliest. Sincerely, Hotel Manager

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TANYA-ANN RHODES

TANYA-ANN RHODES

1 Review

Level 1 Contributor

"Comfort"


Check in was seamless, very clean and quiet hotel. I had a queen room and it came with a kitchen. This property is conveniently located near a gas station, ten minutes away from Walmart, KFC and McDonald’s. Bed was very comfortable slept well. Bathroom was clean. Would I recommend? Yes.

Listen Review
Reviewed 12, September 2022

Response from hotel:-
Hello Tanya, Thank you so much for your stay and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that they are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

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HEATH 	SAGE

HEATH SAGE

1 Review

Level 1 Contributor

"Nice place to stay "


Room was clean, service was great and had a good free breakfast.

Listen Review
Reviewed 02, September 2022

Response from hotel:-
Dear Heath, Thank you for the stay and appreciating the room,services and breakfast. We are very happy to hear that and privileged to have you as guest.We look forward to welcoming you again. Regards, Hotel Manager.

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hemantkumar Tailor

hemantkumar Tailor

1 Review

Level 1 Contributor

"Best hotel in Tennessee! "


Very great customer service, staff was very friendly. Best hotel in town.

Listen Review
Reviewed 31, August 2022

Response from hotel:-
Dear Tailor, Thank you for the stay, positive feedback and appreciating the hotel. We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again. Regards, Hotel Manager.

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MICHAEL

MICHAEL

1 Review

Level 1 Contributor

"Great deal"


Staff very nice and helpful. Rooms are spotless. Very clean discount hotel

Listen Review
Reviewed 29, August 2022

Response from hotel:-
Hello Michael, Thanks for the stay and great feedback. It is truly encouraging to our entire team.We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again. Sincerely, Hotel Manager.

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jason embry

jason embry

1 Review

Level 1 Contributor

",staff"


The staff is exceptional…. One in particular her name is katelyn she went above and beyond her daily duties…. A customer dog died in elevator and she packed the dog out to her car for the lady and offered a vast array of support and empathy…. She needs to be recognized for her valiant effort and support It was main stay Knoxville on merchant dr

Listen Review
Reviewed 28, August 2022

Response from hotel:-
Hello Jason, Thank you for the stay and the positive feedback. Our staff always go that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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	MONA CALHOUN

MONA CALHOUN

1 Review

Level 1 Contributor

"Good place to stay"


This was a great deal for the price. The staff were friendly and the beds were comfortable. Hooters and Cracker Barrel are on either side of the property and other restaurants and shopping were less than 10 mins away.

Listen Review
Reviewed 06, August 2022

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LINDA

LINDA

1 Review

Level 1 Contributor

"Trip to Austin"


Overnight stay in Knoxville TN. Front desk staff friendly and efficient. Room had full size refrigerator with dishwasher and cooking burners . Shower was a little awkward. Just a slab of concrete on level with bathroom floor. Water all over the floor. Hot breakfast in the morning. Picked over by 8:00 when we arrived. Counter full of half used items. Did not refill any other food. Coffee 😩

Listen Review
Reviewed 03, August 2022

Response from hotel:-
Hello Linda, Thanks for the stay and giving us the feedback. Appreciate your feedback and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.

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JON WILLARD

JON WILLARD

1 Review

Level 1 Contributor

"Great 👍 "


Everything your staff did was to make my stay pleasant

Listen Review
Reviewed 21, July 2022

Response from hotel:-
Dear Jon, We are excited that your time with us was so amazing! Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon for another fantastic experience. Sincerely, Hotel Manager.

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KEVIN CHAMBERS

KEVIN CHAMBERS

1 Review

Level 1 Contributor

"Great people and great rooms"


Very goog

Listen Review
Reviewed 20, July 2022

Response from hotel:-
Dear Kevin, Thanks for helping us by offering this review. We thank you for appreciating our services and staff members. Lot of guests leave our hotel happy each month. Nothing means more to us than showing our guests that we're the very best hotel in this area. We look forward to having you with us again. Thanks again for saying what you think. It's very helpful. Sincerely, Hotel Manager

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DANIEL

DANIEL

1 Review

Level 1 Contributor

"Nothing fancy but a great value"


Our first time at any Mainstay but won’t be our last. We were greeted by a very friendly and informative front desk clerk, Savannah. The rooms were clean and fresh smelling. The beds were comfortable. The bathroom was well stocked with fluffy towels and plenty of soap. The hot breakfast was adequate. What more could you ask for overnight lodging?

Listen Review
Reviewed 20, July 2022

Response from hotel:-
Hello Daniel, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

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DANIEL ROP

DANIEL ROP

1 Review

Level 1 Contributor

"Nothing fancy but a great value. "


This was our first time at a Mainstay but it won’t be our last. Spacious rooms are basic and very clean. Bathroom well supplied. Kitchenette had everything one would need. We only used the refrigerator. Special thanks to Savannah for being so friendly and informative.

Listen Review
Reviewed 19, July 2022

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ROBERT WARFIELD

ROBERT WARFIELD

1 Review

Level 1 Contributor

"Vacation "


It was a very nice hotel

Listen Review
Reviewed 15, July 2022

Response from hotel:-
Dear Robert, It is our constant endeavor to provide our guests with the best services and facilities. Hence it brings us immense pleasure to read your appreciation about the hospitality showcased by our staff. Your wonderful review has been shared with our entire team and they are really excited. We look forward to welcoming you back soon. Sincerely, Hotel Manager.

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hemanshu Tailor

hemanshu Tailor

1 Review

Level 1 Contributor

"Family Trip"


Very friendly staff. The best thing about the hotel neat and clean.

Listen Review
Reviewed 11, July 2022

Response from hotel:-
Dear Hemanshu, Great to see your comments and sharing of your good experience here.We take real pride in welcoming guests like you and offering the very best services.Hope to see you back soon and we will make your next stay another great experience. Sincerely, Hotel Manager

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	MICHAEL MARS

MICHAEL MARS

1 Review

Level 1 Contributor

"Loved it"


Great service, very clean, quiet stay

Listen Review
Reviewed 05, July 2022

Response from hotel:-
Hello Michael, Thank you for the stay and the positive feedback. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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RANDALL

RANDALL

1 Review

Level 1 Contributor

"Very Nice Hotel"


Rooms were clean and functional. Staff was excellent, willing to provide assistance. They were very friendly even though they were busy.

Listen Review
Reviewed 04, July 2022

Response from hotel:-
Dear Randall, Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager

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STEPHANIE BARNETT

STEPHANIE BARNETT

1 Review

Level 1 Contributor

"Nice"


Nice clean rooms friendly staff

Listen Review
Reviewed 02, July 2022

Response from hotel:-
Dear Stephanie, Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager

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Wayne

Wayne

1 Review

Level 1 Contributor

"Good quality good price good people"


Nice clean 1st floor room with a breakfast included. Front desk attendee Savannah was very kind and helpful. Free parking

Listen Review
Reviewed 19, June 2022

Response from hotel:-
Dear Wayne, Thank you for the stay and appreciating the location and breakfast. We are very happy to hear that and privileged to have you as guest. We look forward to welcoming you again. Regards, Hotel Manager.

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SAMARA BURGOS

SAMARA BURGOS

1 Review

Level 1 Contributor

"Great Hotel"


Nice hotel. Had a nice kitchenette. Room was huge. Breakfast was good. Only thing I would suggest would be a bigger TV in the room.

Listen Review
Reviewed 19, June 2022

Response from hotel:-
Hello Samara, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

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HARSH BAXI

HARSH BAXI

1 Review

Level 1 Contributor

"Excellent "


👍

Listen Review
Reviewed 19, June 2022

Response from hotel:-
Dear Harsh, Your review is very much encouraging and motivating for all the hotel staff.We are continuously making efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay. Sincerely, Hotel Manager

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DARREN

DARREN

1 Review

Level 1 Contributor

"Work stay"


Great service, and friendly people. My room was clean and neat, highly recommend this place to anyone.

Listen Review
Reviewed 18, June 2022

Response from hotel:-
Hello Darren, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

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MEGAN

MEGAN

1 Review

Level 1 Contributor

"One Night Stay"


Room was clean, updated and a good size. Staff was very friendly and hospitable. Location of hotel was right next to two essentials for me on this trip...coffee shop and gas. Hotel overall was very clean and as a single mom traveler, I felt completely safe there. Fyi...there is no pool.

Listen Review
Reviewed 16, June 2022

Response from hotel:-
Hello Megan, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

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MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Home away from home "


Staff are always super friendly and attentive to my needs. Very accommodating for everything and clean rooms.

Listen Review
Reviewed 14, June 2022

Response from hotel:-
Dear Mark, Your review is very much encouraging and motivating for all the hotel staff.We continuously make efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay. Sincerely, Hotel Manager

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SAMUEL LYLE

SAMUEL LYLE

1 Review

Level 1 Contributor

"Enjoyable stay"


Very friendly staff and good value!

Listen Review
Reviewed 04, June 2022

Response from hotel:-
Hello Samuel, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

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BRENDA

BRENDA

1 Review

Level 1 Contributor

"Clean room, friendly staff "


Front desk was very helpful, room was clean and reasonably priced.

Listen Review
Reviewed 31, May 2022

Response from hotel:-
Hello Brenda, I am very pleased to see your positive comments about your stay. Nice to note the appreciation for the amenities and staff hospitality. We are privileged to have guests like you. Please come back again and have another fantastic stay. Sincerely, Hotel Manager.

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RONALD MALLIA

RONALD MALLIA

1 Review

Level 1 Contributor

"good stop"


good stop with clean rooms and easy to get too

Listen Review
Reviewed 29, May 2022

Response from hotel:-
Hello Ronald, Thank you for the stay and the positive feedback. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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RANDALL

RANDALL

1 Review

Level 1 Contributor

"Great stay"


Very nice and clean. Staff very friendly

Listen Review
Reviewed 21, May 2022

Response from hotel:-
Hello Randall, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

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JOHN HORN

JOHN HORN

1 Review

Level 1 Contributor

"."


Good pace to stay for the money.

Listen Review
Reviewed 14, May 2022

Response from hotel:-
Hello John, Thanks for the stay and the positive feedback. Your nice comments empower our team. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager

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VICKY

VICKY

1 Review

Level 1 Contributor

"My stay"


We were traveling through when my husband had a stroke..my son and I have had to stay in the hotel for an extended amount of time while my husband is in the hospital. It has been extremely stressful and the staff at the hotel have been so compassionate and helpful. I am very appreciative of their kindness. Extraordinary people!

Listen Review
Reviewed 13, May 2022

Response from hotel:-
Dear Vicky, Thank you for the stay and the generous appreciation of staff. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Ron Thakkar Endeavor Hotels Ron@endeavorhotels.com

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KISHOR

KISHOR

1 Review

Level 1 Contributor

"Review"


We had an amazing stay at the hotel! The front desk staff was amazing and very helpful and informative. The room were very clean and nicely organized. Would definitely stay at the hotel again if i am back in the area. Special kudos to both the front desk ladies that served me with a smile on their face! Keep up the wondeful work and hope to see you again!

Listen Review
Reviewed 11, May 2022

Response from hotel:-
Hello Kishor, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

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RICKEY HURST DC

RICKEY HURST DC

1 Review

Level 1 Contributor

"trip to see family"


saw family

Listen Review
Reviewed 01, May 2022

Response from hotel:-
Hello Rickey, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

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ROBERT

ROBERT

1 Review

Level 1 Contributor

"MainStay"


I had a King suite and loved it

Listen Review
Reviewed 20, April 2022

Response from hotel:-
Dear Robert, Thank you for your recent stay at our property. I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission! We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager

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DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Home away from home"


This location has gone above and beyond to be sure my stay is always good .

Listen Review
Reviewed 09, April 2022

Response from hotel:-
Hello David, Thank you for the stay and the positive feedback. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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CHRISTINA

CHRISTINA

1 Review

Level 1 Contributor

"Girls Trip"


Overall this was a great hotel with easy access to the high way and great restaurants around the area. The only down fall I would say would be the complementary breakfast. Everything is microwaved and not very good. We ended up going to cracker-barrel and Starbucks after day 1. Also there is no oven so plan on that if you are cooking. The beds are so comfy! And staff was amazing. Our TV was glitching and they replaced it right away! Laundry services are not the greatest either, you are better off going to a laundry mat.

Listen Review
Reviewed 08, April 2022

Response from hotel:-
Hello Christina, Thanks for your stay and the comments. I appreciate your feedback and telling us the positive and negative aspects. Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.

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CLARENCE

CLARENCE

1 Review

Level 1 Contributor

"Great stay"


Very convenient to restaurants, rooms very clean

Listen Review
Reviewed 05, April 2022

Response from hotel:-
Dear Clarence, Thanks for the stay.It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

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BRIAN

BRIAN

1 Review

Level 1 Contributor

"1 night only"


First grade room. Very nice service and staff

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Reviewed 28, March 2022

Response from hotel:-
Dear Brian, Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager.

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BECKY

BECKY

1 Review

Level 1 Contributor

"Nice clean place, but lacking with breakfast"


The location of the hotel was easy to get too. There were no trash cans on the property which was pretty dumb, especially being a pet friendly hotel. The hotel was clean and smelled nice though. We expected a nicer send off with breakfast for the price we paid.

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Reviewed 28, March 2022

Response from hotel:-
Dear Becky, Thanks for the stay and the positive feedback. We will definitely address your concerns about the breakfast. Guest comments are valuable inputs for us to better our services. You can expect a further improved stay next time. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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JOSHUA STROM

JOSHUA STROM

1 Review

Level 1 Contributor

"Great Hotel "


Was a great place to stay in Knoxville

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Reviewed 27, March 2022

Response from hotel:-
Dear Joshua, Thanks for the stay.It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

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DEBORAH BRUNET

DEBORAH BRUNET

1 Review

Level 1 Contributor

"Special request"


The room was very nice and the bed was very comfortable. I requested a handicapped accessible room with a walk in shower and was told that I got that upon reserving the room. The room was handicapped accessible but was NOT a walk in shower. That was what I needed the most. Also I went to breakfast about 8:30 and food was skimpy and dried out. No coffee. Since it was near cut-off time at 9:00, I guess they weren’t going cater to the guests, myself and several others. What was there was it, period. The side door to take my pet out was only available to go out but the room key re-entry was broken so I had to go all around to the front door to re-enter. Small things but still irritating.

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Reviewed 22, March 2022

Response from hotel:-
Dear Deborah, Thank for the stay and the comments.It is important and we never condone such things, The matter will be investigated and strictly acted upon. Anyway, our apologies for all the inconveniences. This is a rare occurrence,Request your understanding and continued patronage. Sincerely, Hotel Manager.

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DORENE ABORDO

DORENE ABORDO

1 Review

Level 1 Contributor

"Great service!"


The staff in this particular hotel were friendly and efficient.

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Reviewed 12, March 2022

Response from hotel:-
Dear Dorene, Thank you for the stay and appreciating the hotel staff. We are very happy to hear that and privileged to have you as guest. We look forward to welcoming you again. Regards, Hotel Manager.

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LEONARD KING

LEONARD KING

1 Review

Level 1 Contributor

"Roo visit "


Good place to stay. Key cards don’t work half the time.

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Reviewed 07, March 2022

Response from hotel:-
Hello Leonard, Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we can improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon, Sincerely, Hotel Manager.

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KATIE COLLINS

KATIE COLLINS

1 Review

Level 1 Contributor

"Perfect Stay"


We were almost sad that we were only staying for one night. Loved the full sized fridge and stove. We could easily have stayed for a week. This location was the perfect stopover for our family of five's trip to Florida, from Michigan.

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Reviewed 28, February 2022

Response from hotel:-
Hello Katie, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

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UDAY

UDAY

1 Review

Level 1 Contributor

"The best of Choice hotels in Knoxville "


This hotel room is very clean and the staff are very friendly. We stayed here for a night as part of our journey and we and our pet liked the room.

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Reviewed 25, February 2022

Response from hotel:-
Dear Uday, Thanks for the stay. It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

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MICHELE CANTERBURY

MICHELE CANTERBURY

1 Review

Level 1 Contributor

"Concert Weekend"


Perfect for what we needed!

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Reviewed 21, February 2022

Response from hotel:-
Hello Michele, Thank you so much for your patronage and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you not only enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

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JAMES HERRIN

JAMES HERRIN

1 Review

Level 1 Contributor

"Very nice stay."


The front desk clerk was very nice and helpful. The room was a bit worn and could use attention. Overall pleased with the overnight stay.

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Reviewed 21, February 2022

Response from hotel:-
Dear James, Thanks for choosing us for your accommodations and giving us your feedback. It is nice to see the appreciation of the stay and staff hospitality. We are looking to improve our overall services. We look forward to your next stay with us as we are upgrading a lot. Regards Hotel Manager.

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GARY RUDOLPH

GARY RUDOLPH

1 Review

Level 1 Contributor

"Great location "


Room could stand an update, but was clean & comfortable. Easy access while traveling on 75.

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Reviewed 21, February 2022

Response from hotel:-
Hello Gary, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

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DORENE FAYE ABORDO

DORENE FAYE ABORDO

1 Review

Level 1 Contributor

"Hotel that suited our travel needs and more."


The room kitchen was the best feature!

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Reviewed 19, February 2022

Response from hotel:-
Dear Dorene, Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager.

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JEANETTE LYNN

JEANETTE LYNN

1 Review

Level 1 Contributor

"Security"


Room very clean. Had essentials at the ready. Was surprised & pleased with dishwasher. Staff ever ready to assist. Good overall experience.

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Reviewed 18, February 2022

Response from hotel:-
Hello Jeanette, Thank you so much for your patronage and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you not only enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

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DARREN RUSSELL

DARREN RUSSELL

1 Review

Level 1 Contributor

"Irk stay"


Very nice place, clean and comfy.

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Reviewed 16, February 2022

Response from hotel:-
Hello Darren, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. It is our privilege to have guests like you. We await your next visit. Sincerely, Hotel Manager.

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My Knoxville stay "


Staff always Helpful and Courteous as usual

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Reviewed 12, February 2022

Response from hotel:-
Hello Michael, I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission!We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager.

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Diana “Ass Hole” Jeanty

Diana “Ass Hole” Jeanty

1 Review

Level 1 Contributor

"Everyone there was polite and the room was clean and breakfast was delicious."


Everyone there was polite and the room was clean and breakfast was delicious.

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Reviewed 08, February 2022

Response from hotel:-
Dear Jeanty, It is extremely satisfying to see that your stay was satisfactory. Your appreciation of the staff and the breakfast are highly encouraging. This will surely motivate our staff to raise the service benchmark. Thanks for your generosity and being our preferred guest. We expect many more opportunities to host you. Sincerely, Hotel Manager.

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ADOLFO ALVAREZ

ADOLFO ALVAREZ

1 Review

Level 1 Contributor

"Wonderful stay"


Nice place to stay

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Reviewed 01, February 2022

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JACOB STEPHENS

JACOB STEPHENS

1 Review

Level 1 Contributor

"Great Choice"


Nice hotel for a good price.

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Reviewed 24, January 2022

Response from hotel:-
Dear Jacob Stephens, Thanks for the stay. It is encouraging to hear such positive feedback from you. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

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TAPAN LENKA

TAPAN LENKA

1 Review

Level 1 Contributor

"Good Stay"


Quite impressed with my staying. Nice clean rooms and good hot breakfast.

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Reviewed 23, January 2022

Response from hotel:-
Dear Tapan, Thank you for your recent stay at our property.We truly value the opinions of our customers.Providing our guests with the best possible hospitality and experience has always been our mission! I am happy to read that you had a nice time during your stay with us.I look forward to seeing you back again. Sincerely, Hotel Manager

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GARY REAGAN

GARY REAGAN

1 Review

Level 1 Contributor

"Clean hotel friendly staff"


.

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Reviewed 20, January 2022

Response from hotel:-
Hello Gary, I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission!We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager.

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JAMES MARINARI

JAMES MARINARI

1 Review

Level 1 Contributor

"Nicely done!"


Check in was a pleasure with a very pleasant young woman. Room was a king w/balcony and was clean and odor free. Bed very comfortable, Full size fridge/freezer, stovetop, microwave and dishwasher. Pots, silverware and plates. Heater was equivalent to a kittens breath, but eventually did the job. Outside noise was sometimes noticeable, but minimal. Slept like a baby all 4 nights!

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Reviewed 18, January 2022

Response from hotel:-
Dear James, Thank you for your recent stay at our property. It is great to hear that your stay with us was satisfactory. Your appreciation for the room,amenities and hospitality encourages us. It is our pleasure to serve our guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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JERRY HUTCHENS

JERRY HUTCHENS

1 Review

Level 1 Contributor

"Great place yo stay"


Always friendly service with a lot of eating options within walking distance.

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Reviewed 13, January 2022

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GARY SHINKLE

GARY SHINKLE

1 Review

Level 1 Contributor

"Great stay"


More the adequate

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Reviewed 11, January 2022

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BEVERELY KELLEY

BEVERELY KELLEY

1 Review

Level 1 Contributor

"A Little Disappointed"


I have stayed at numerous Main Stay's although this was my first time at this location. The room itself was nice and comfortable. Well stocked with towels, (1 shampoo/no conditioner), 2 disposable coffee cups but no disposable water cups. The elevator area didn't look clean. The elevator smelled of a strange food odor (every time I was on it). The heat/ac unit in our room seemed very loud while running and I was unable to sleep well either night :-( We were located in a room that could hear the interstate road noise. If the tv was on in the bedroom it was ok but when trying to sleep, it was too loud for me but didn't bother my spouse. We were on the side facing the Cracker Barrel.

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Reviewed 10, January 2022

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WILLIAM GURDEN

WILLIAM GURDEN

1 Review

Level 1 Contributor

"Dec 31 - Jan 1"


Nice room in convenient location.

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Reviewed 04, January 2022

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Destany Davis

Destany Davis

1 Review

Level 1 Contributor

"I travel a lot for work but the Mainstays and Suites on merchants drive was more then superb thanks"


I travel a lot for work but the Mainstays and Suites on merchants drive was more then superb thanks to Kim and Savannah at the front desk. My room was exceptionally clean and any accommodations I needed was met with high regards to my needs. I would recommend this hotel to anyone staying in the Knoxville area. I was visiting family for the holidays and needed to extend my stay on two different occasions and it was done with ease. I really enjoyed the balcony and breakfast they had available. They will continue to have my business any time I come to town, and side note- great job on the front desk attendees who were nothing short of polite and professional. Great place!

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Reviewed 02, January 2022

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LAWRENCE GAWEL

LAWRENCE GAWEL

1 Review

Level 1 Contributor

"New Years Eve"


The hotel was clean, breakfast was very disappointing yesterday

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Reviewed 02, January 2022

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LEONARD KING

LEONARD KING

1 Review

Level 1 Contributor

"Christmas 2021"


👌

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Reviewed 28, December 2021

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RACHEL POTTS

RACHEL POTTS

1 Review

Level 1 Contributor

"visit"


good location friendly staff

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Reviewed 27, December 2021

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LEE ADAMS

LEE ADAMS

1 Review

Level 1 Contributor

"Mainstay retreat"


Great staff. Clean rooms

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Reviewed 27, December 2021

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DARREN RUSSELL

DARREN RUSSELL

1 Review

Level 1 Contributor

"Stay"


Nice place, very clean

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Reviewed 24, December 2021

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TAMALA FRYMIRE

TAMALA FRYMIRE

1 Review

Level 1 Contributor

"Extremely happy"


We where here myself my husband and kids for 4 months . These people are amazing they are very attentive and caring always where a smile . The cleanliness was amazing all of this team seemed to be more like family then employees they work very hard to keep you happy and do a grate job trying . Thank you all for all you had done for us .

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Reviewed 19, December 2021

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TRACY VAUGHAN-FREDERICK

TRACY VAUGHAN-FREDERICK

1 Review

Level 1 Contributor

"Great stay "


Great stay

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Reviewed 19, December 2021

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BOST SONNIE

BOST SONNIE

1 Review

Level 1 Contributor

"Hot water "


No hot water

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Reviewed 17, December 2021

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SHERRY FREEMAN

SHERRY FREEMAN

1 Review

Level 1 Contributor

"Review "


Very good experience for our needs. Extremely spacious. Needs some derp cleaning- floor corners, etc. Ww will very likely be back.

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Reviewed 17, December 2021

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ROBERT CALLAN

ROBERT CALLAN

1 Review

Level 1 Contributor

"Inexpensive14 Day Work Visit"


Needed an inexpensive but nice place to stay for 14 days. By no means are these rooms top quality but they have what you need with a refrigerator, microwave, cooktop, and dishwasher so you don't have to eat out. Fitness room was adequate. Staff was nice. Free breakfast offerings were not great, but good enough. Worked just fine for the stay and kept my expense costs down.

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Reviewed 15, December 2021

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Kayla Warrer (Kay)

Kayla Warrer (Kay)

1 Review

Level 1 Contributor

"whole stay worth it"


This Mainstay is super clean and the staff members are absolutely amazing as well. The breakfast buffet in the morning is delicious and makes the whole stay worth it

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Reviewed 10, December 2021

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BEAU LITTLE

BEAU LITTLE

1 Review

Level 1 Contributor

"best internet so far"


internet 10/10 speeds somewhere around 200+mbs, sleep 8/10, room 9/10 overall amazing experience will stay again staff was friendly...

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Reviewed 09, December 2021

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TERRY HESS

TERRY HESS

1 Review

Level 1 Contributor

"Excellent!!!!!"


We had an exceptional stay and would LOVE to come back again. Used Choice points.. The room, the breakfast, the lobby, location.....everything was wonderful!

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Reviewed 07, December 2021

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CARA RESTO

CARA RESTO

1 Review

Level 1 Contributor

"Pleasant stay"


Convenient location! Room was large, roomy, comfortable, and clean!

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Reviewed 01, December 2021

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JENNIFER ESTES

JENNIFER ESTES

1 Review

Level 1 Contributor

"Great place to stay"


This hotel is very nice. The rooms are clean, comfy beds and Tania was our receptionist she was great!

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Reviewed 29, November 2021

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LUCY JONES

LUCY JONES

1 Review

Level 1 Contributor

"Would recommend"


The rooms were nice, spacious and clean. Convenient to downtown Knoxville & Neyland Stadium. The only negative thing I have to write is we arrived in the afternoon, paid and signed receipts and got our room keys. Left and eventually got back around 2 am... The man working the front desk at that hour bombarded us and kept telling my friend and I that our payment had been declined and that we needed to pay and give our card again. Sometimes stuff like that happens, I understand, but he wasn't listening to what we were saying. We had literally paid that afternoon and signed documents. Of course I was getting aggravated because 1) its 2 a.m, we were beyond tired and obviously ready to go to our room 2) it's disrespectful and unprofessional the way this man was going about the situation. Eventually, he was "kind" enough to say we could figure it out in the morning, but as far as I was concerned - this was their problem now. If our card actually had declined, then why did we sign our receipt and given the room keys? Moving forward to the next morning, there were no issues because the payment had been made. On top of that, the one room key we were using that night wasn't working, so I had to go request another one, and he acted like I was lying when I said they key wasn't working and asked where the other one was - like if I didn't have the other one, I wouldn't be asking for a new one. He was the only complaint that I have and like I said, I understand you're trying to do your job, but read the room buddy and maybe not be so aggressive.

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Reviewed 29, November 2021

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CAROL PRICE

CAROL PRICE

1 Review

Level 1 Contributor

"Thanksgiving Weekend 2021"


I loved everything except one major thing, our room door. We had to really slam it to get it to stay closed whenever we left. The deadbolt worked well but whenever we left we had to slam the door and bother neighbors to get it to latch. That was an issue, our only problem but an issue.

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Reviewed 29, November 2021

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ROBERT CHAMBERLAIN

ROBERT CHAMBERLAIN

1 Review

Level 1 Contributor

"Pleasant stay"


Friendly service

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Reviewed 27, November 2021

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ROBERT WIDNER

ROBERT WIDNER

1 Review

Level 1 Contributor

"Great night's sleep."


This motel is in the perfect location. There is a hooters on one side and a cracker barrel on the other. The room I stayed in was clean and had a full kitchen, which I didn't use. I will definitely be staying here again.

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Reviewed 17, November 2021

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MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Home away from home "


Stay at this Mainstay very often and rooms are always clean and comfortable. Jay and Kim are fantastic!!!

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Reviewed 16, November 2021

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Jeremy Pierce

Jeremy Pierce

1 Review

Level 1 Contributor

"Good clean rooms. Would stay here again."


Good clean rooms. Would stay here again.

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Reviewed 14, November 2021

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SETH SULLIVAN

SETH SULLIVAN

1 Review

Level 1 Contributor

"Trip"


Great location, clean room. Reasonable priced.

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Reviewed 07, November 2021

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ALTRESSA BOATWRIGHT

ALTRESSA BOATWRIGHT

1 Review

Level 1 Contributor

"Overnight stay"


Would have given a 5 but went to make coffee and the coffee maker was disgusting. It was rusted out and dirty. Otherwise everything was very good.

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Reviewed 14, October 2021

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Louis Ferrigno

Louis Ferrigno

1 Review

Level 1 Contributor

"Very good to have a kitchen and a balcony. Very nice room and bathroom. Our stay was very nice."


Very good to have a kitchen and a balcony. Very nice room and bathroom. Our stay was very nice.

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Reviewed 07, October 2021

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AMIRAS PATEL

AMIRAS PATEL

1 Review

Level 1 Contributor

"Big and spacious rooms with full kitchen "


Wonderful stay. Nice big and spacious rooms with full kitchen. We stayed in Suite king bedroom and it was awesome stay like home. Safety and security in the motel was very well taken care of and cleanliness in the room was nice. Newly renovated rooms made our stay happy and nice.

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Reviewed 06, October 2021

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ALEX BRENT

ALEX BRENT

1 Review

Level 1 Contributor

"Very clean and modern!!!"


I will stay when ever in the area an need a room!!!

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Reviewed 02, October 2021

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JANNET ABRAHAM CLARK

JANNET ABRAHAM CLARK

1 Review

Level 1 Contributor

"Overall good "


Our stay was good. Other than small amount of mold residue in the shower caulk we were pleasantly surprised that the room and hotel were clean. The young lady Savannah who had only been working there a little over a week was very friendly, kind and professional. She definitely is a great customer relations person and can handle situations very well.

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Reviewed 30, September 2021

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RACHEL DUNCAN

RACHEL DUNCAN

1 Review

Level 1 Contributor

"Comfortable and Clean"


The room was comfortable and clean. Having a continental breakfast in there breakfast area was icing on the cake for us. So thank you.

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Reviewed 27, September 2021

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Latasha Mcmiller and family

Latasha Mcmiller and family

1 Review

Level 1 Contributor

"Awesome hotel Stay"


Awesome hotel Stay

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Reviewed 16, September 2021

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STACY ADAMS

STACY ADAMS

1 Review

Level 1 Contributor

"Football Time in TN"


This is our “go-to” hotel during football season.

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Reviewed 04, September 2021

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BRENDA

BRENDA

1 Review

Level 1 Contributor

"Great stay"


Loved the hotel, service was excellent

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Reviewed 01, September 2021

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PHILLIP BROWN

PHILLIP BROWN

1 Review

Level 1 Contributor

"Great place to stay"


Cleanliness of the room was great! Front desk service was fantastic both checking in and checking out. I was there for a business trip and the location of the hotel was only 8 mins from the business location which was perfect.

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Reviewed 30, August 2021

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CHRISTOPHER JONES

CHRISTOPHER JONES

1 Review

Level 1 Contributor

"KnoxvilleTN"


One nite stay

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Reviewed 23, August 2021

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EMILY OVERTON

EMILY OVERTON

1 Review

Level 1 Contributor

"Felt like home"


Our air conditioner in our home was broken so we decided to stay at a hotel for a couple days while it was being fixed. This is by far the BEST place I have stayed!! The full kitchen in the room makes it feel like an apartment and not just a hotel. It felt like home!! Didnt want to leave :)

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Reviewed 22, August 2021

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MARK

MARK

1 Review

Level 1 Contributor

"Clean and updated "


Kim and Ken are awesome!! Rooms are always clean and beds are comfortable.

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Reviewed 21, August 2021

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David Moore

David Moore

1 Review

Level 1 Contributor

"Clean comfortable and quiet 🤫"


Clean comfortable and quiet 🤫

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Reviewed 18, August 2021

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WELFORD SYDNOR

WELFORD SYDNOR

1 Review

Level 1 Contributor

"First Class Hotel"


The room was so efficient and roomy enjoyed the stay

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Reviewed 02, August 2021

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IESHA

IESHA

1 Review

Level 1 Contributor

"Great hotel"


I loved it

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Reviewed 26, July 2021

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FN RIDES

FN RIDES

1 Review

Level 1 Contributor

"This place was very clean"


This place was very clean, the bathroom had blood all over the place witch is very nice, and while we were staying here a drunk guy busted down our hotel door, and stayed my cousin in the neck, he would later die due to bloodloss, great hotel 10/10

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Reviewed 21, July 2021

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JENNIFER RAVO

JENNIFER RAVO

1 Review

Level 1 Contributor

"Great customer service"


The staff are very helpful and friendly. The only thing I didn't like was there was the smell of marijuana on a non smoking floor every morning.

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Reviewed 11, July 2021

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MICHAEL

MICHAEL

1 Review

Level 1 Contributor

"My Stay "


Very nice hotel, clean and with in walking distance from restaurants. Also the stars above should all be gold! Tried but they didn't stay gold.

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Reviewed 11, July 2021

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Shantilal

Shantilal

1 Review

Level 1 Contributor

"Cool stay"


Exlant service Hospitalty.

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Reviewed 06, July 2021

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Dhitu

Dhitu

1 Review

Level 1 Contributor

"Best 5 stars "


Good room and service

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Reviewed 06, July 2021

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DIANNE MASON

DIANNE MASON

1 Review

Level 1 Contributor

"Mainstay Review "


The trim was nice airy a full kitchen. Tv was to small and the bathroom door would not stay open. The continental breakfast was nothing but it's a nice hotel next to a lot of restaurants! Great location for that and only 10 mins from downtown and the attractions

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Reviewed 04, July 2021

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BRITT ALLEN

BRITT ALLEN

1 Review

Level 1 Contributor

"Good service "


Kim did a great job! Room was clean breakfast was good! We will be back 😊

Listen Review
Reviewed 04, July 2021

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CHRISTY WILLIAMS

CHRISTY WILLIAMS

1 Review

Level 1 Contributor

"Wonderful Stay"


Live it

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Reviewed 01, July 2021

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WENDY RUSSELL

WENDY RUSSELL

1 Review

Level 1 Contributor

"Knoxville "


Fine

Listen Review
Reviewed 29, June 2021

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AZELY TAYLOR

AZELY TAYLOR

1 Review

Level 1 Contributor

"5 star"


Its was good

Listen Review
Reviewed 29, June 2021

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DONALD

DONALD

1 Review

Level 1 Contributor

"Great stopover"


Travelling long distance, the Mainstay was right in many ways. Block off the freeway, with no road noise, room not new but clean, roomy and fresh. Really enjoyed sitting on the balcony for evening relaxation. Miss the former breakfasts due to covid protocols which are followed carefully. Real ease of check in/check out and gracious staff. Will stay there again.

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Reviewed 28, June 2021

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ADA PHELPS

ADA PHELPS

1 Review

Level 1 Contributor

"June 3021/Work"


The rooms are spacious and well appointed. The staff is very friendly, attentive and accommodating.

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Reviewed 27, June 2021

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DIRK KLADSTRUP

DIRK KLADSTRUP

1 Review

Level 1 Contributor

"Trip"


.easy check in great customer service nice rooms

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Reviewed 24, June 2021

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Haley Pierce

Haley Pierce

1 Review

Level 1 Contributor

"Thank You Shannon!"


As a property manager often times we run into issues in your apartment homes where we have to move residents temporarily to a hotel until we can fix their problems. I called MainStays in one of these situations and Shannon helped me with getting my resident in a clean, peaceful room, within a matter of 30 minutes. I called her back the next day to renew her stay for another night and once again Shannon was phenomenal, she has been a life saver! Despite card issues Shannon remained professional and I felt she truly valued me as a customer and took excellent care of my resident. She deserves praise as great customer service is truly a huge asset to any team! Thanks MainStays and Thank You Shannon!

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Reviewed 24, June 2021

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KELLIE HEAD

KELLIE HEAD

1 Review

Level 1 Contributor

"Lovely stay"


Clean and comfortable room, friendly staff, convenient location.

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Reviewed 22, June 2021

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LISA DAVIS

LISA DAVIS

1 Review

Level 1 Contributor

"Great experience "


Staff was awesome, too bad we only stayed one night.

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Reviewed 20, June 2021

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MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Fantastic staff "


Ms Kim Ms Linda and Jay are fantastic and very helpful. Always clean and comfortable rooms.

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Reviewed 20, June 2021

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LINDA IMHOFF

LINDA IMHOFF

1 Review

Level 1 Contributor

"Our stay at your motel. "


We found our room clean and comfortable. Some areas could be a little cleaner. The lady at the desk when we arrived Thursday night was very pleasant and got us registered right away. Overall not a bad place to stay. Rates were reasonable.

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Reviewed 13, June 2021

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DAVID SOUTHERN

DAVID SOUTHERN

1 Review

Level 1 Contributor

"Not bad"


lol I found this to be the best hotel in the area for me, especially for extended stays. Good service, decent location, and rooms were on the better side. Could use some refreshing though.

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Reviewed 10, June 2021

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JERMAINE WALKER

JERMAINE WALKER

1 Review

Level 1 Contributor

"Great place "


This is a great place to stay nice rooms and friendly staff

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Reviewed 10, June 2021

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DEEANNA JACKSON

DEEANNA JACKSON

1 Review

Level 1 Contributor

"Weekend Getaway "


Our room was nice, glad you offered smoking suites. Will recommend & will stay again!

Listen Review
Reviewed 09, June 2021

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CARL HOOVER

CARL HOOVER

1 Review

Level 1 Contributor

"Thanks"


Enjoyed my stay

Listen Review
Reviewed 06, June 2021

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GANESH

GANESH

1 Review

Level 1 Contributor

"Nice service and room "


Thanks for your great service.

Listen Review
Reviewed 03, June 2021

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JERMAINE

JERMAINE

1 Review

Level 1 Contributor

"Nice hotel "


Great customer service, friendly staff, and beautiful rooms

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Reviewed 02, June 2021

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PATRICK

PATRICK

1 Review

Level 1 Contributor

"Rates a 5 star for this motel"


First time staying at a main suites hotel. Very impressive rooms and service. Even nicer than some comfort suites we have stayed at. Will stay there every trip we make from Pennsylvania to Nashville

Listen Review
Reviewed 30, May 2021

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WAYNE JOHNSTON

WAYNE JOHNSTON

1 Review

Level 1 Contributor

"Overnight to SC"


Convenient location, freshly painted halls, very comfortable beds

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Reviewed 30, May 2021

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JAMIE RIANO

JAMIE RIANO

1 Review

Level 1 Contributor

"Convenient "


Spacious clean rooms, very close to the interstate and neighboring restaurants. Would recommend this location to family and friends.

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Reviewed 24, May 2021

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KERRY ELLIS

KERRY ELLIS

1 Review

Level 1 Contributor

"Well insulated walls. Newly rentavated "


Stayed 3 months work related. Hotel has just been rentavated. Walls are very well insulated, much better than most. Prenty of restaurants nearby and grocery store.

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Reviewed 23, May 2021

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Marco Bedoni

Marco Bedoni

1 Review

Level 1 Contributor

"road trip"


Glad we found you

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Reviewed 15, May 2021

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Angela Busick

Angela Busick

1 Review

Level 1 Contributor

"Great place to stay would definitely recommend."


Great place to stay would definitely recommend.

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Reviewed 15, May 2021

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BRENDA SCATES

BRENDA SCATES

1 Review

Level 1 Contributor

"Five Star "


Nice cozy rooms

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Reviewed 13, May 2021

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MARK MORRISON

MARK MORRISON

1 Review

Level 1 Contributor

"Bball"


Good place to stay

Listen Review
Reviewed 10, May 2021

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BURT GILLMAN

BURT GILLMAN

1 Review

Level 1 Contributor

"knoxgrad2021"


Mainstay is always Awesome - Clean - Friendly workers

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Reviewed 10, May 2021

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BETH MITCHELL

BETH MITCHELL

1 Review

Level 1 Contributor

"Great place. Great people."


The extended stay amenities were great. All of the conveniences of home.

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Reviewed 04, May 2021

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RACHEL SHERWOOD

RACHEL SHERWOOD

1 Review

Level 1 Contributor

"Great for the price"


I was pleasantly surprised how big the room was and all the amenities. Will definitely return!

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Reviewed 29, April 2021

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ELTON DECKER

ELTON DECKER

1 Review

Level 1 Contributor

"Overnight stay"


We enjoyed the room with the efficiency kitchen. The facilities were very nice and we enjoyed our stay and the location was good as well.

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Reviewed 22, April 2021

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BRITTENY ALLEN

BRITTENY ALLEN

1 Review

Level 1 Contributor

"Great"


Everything was great! Thanks Kim and Jana!

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Reviewed 17, April 2021

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Brian

Brian

1 Review

Level 1 Contributor

"Really nice rooms"


Really nice rooms. Nice bedroom and a separate room with couch and kitchenette area.

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Reviewed 13, April 2021

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ERIN

ERIN

1 Review

Level 1 Contributor

"Good story "


Good

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Reviewed 13, April 2021

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KENDRA HIGHLAND

KENDRA HIGHLAND

1 Review

Level 1 Contributor

"Competition weekend"


Room was very clean and we liked having a kitchen area. We will stay here in the future for competition weekends with the kids.

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Reviewed 11, April 2021

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KERRI BAILEY

KERRI BAILEY

1 Review

Level 1 Contributor

"Mainstays awesome"


They r absolutely great here

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Reviewed 09, April 2021

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ABBEY SAALWAECHTER

ABBEY SAALWAECHTER

1 Review

Level 1 Contributor

"Worth the Money"


Enjoyed having a balcony and full size refrigerator

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Reviewed 07, April 2021

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KRISTI JASIK

KRISTI JASIK

1 Review

Level 1 Contributor

"Comfortable"


Very comfortable beds. Didn't use the breakfast but it was just breads and cereal and juice. Place was clean and service was friendly. I would stay here again if the need arises.

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Reviewed 04, April 2021

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ANNETTE HUSTON

ANNETTE HUSTON

1 Review

Level 1 Contributor

"Good bang for your buck!"


Staff was friendly

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Reviewed 04, April 2021

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CAITY DWYER

CAITY DWYER

1 Review

Level 1 Contributor

"Perfect ."


Thank you!

Listen Review
Reviewed 03, April 2021

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CAITY DWYER

CAITY DWYER

1 Review

Level 1 Contributor

"Perfect ."


Thank you!

Listen Review
Reviewed 03, April 2021

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KENNETH PESTER

KENNETH PESTER

1 Review

Level 1 Contributor

"stop on way home"


Staff was excellent.

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Reviewed 03, April 2021

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DEWITT

DEWITT

1 Review

Level 1 Contributor

"As Advertised"


We were happy to find the extended stay to be just as promised. The staff was awesome and helpful--only wish they wore their masks more often. A good stay with the family dog and would stay here again.

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Reviewed 31, March 2021

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Brian

Brian

1 Review

Level 1 Contributor

"Brian"


Really nice rooms. Nice bedroom and a separate room with couch and kitchenette area.

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Reviewed 30, March 2021

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RAYMOND BALLOU

RAYMOND BALLOU

1 Review

Level 1 Contributor

"Looking at Knoxville"


Staff was very Frits down accommodating. Upgrades were being made, but not a real inconvenience to us.

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Reviewed 28, March 2021

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ROBERT

ROBERT

1 Review

Level 1 Contributor

"Great place to stay"


Front desk personnel were the best. Great room at a very reasonable price.

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Reviewed 25, March 2021

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GUY THOMPSON

GUY THOMPSON

1 Review

Level 1 Contributor

"Excellence stay"


We loved the staff and the rooms were very nice. We stayed for 2 months due to my work being in the knoxville area. I travel the country and stay at hotels 11 months the year and when I say this is a good one I really mean it. I will very much stay there again for future business trips. 10 of 10

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Reviewed 22, March 2021

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ERIC LARSON

ERIC LARSON

1 Review

Level 1 Contributor

"Thanks"


Ashley was great to work with.

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Reviewed 22, March 2021

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TABATHA DANIEL

TABATHA DANIEL

1 Review

Level 1 Contributor

"Became my second home"


The staff made me feel at home and welcomed. I will definitely stay there again and after being there 7 months I will miss them.

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Reviewed 18, March 2021

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CHERYL BYRD

CHERYL BYRD

1 Review

Level 1 Contributor

"Nice for the price "


The hotel was in a central location to restaurants and stores. The rooms are good for the price and clean.

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Reviewed 16, March 2021

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TIFFANY MCKINNEY

TIFFANY MCKINNEY

1 Review

Level 1 Contributor

"Comfortable Stay"


Good stay

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Reviewed 14, March 2021

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PAMELA EASTMAN

PAMELA EASTMAN

1 Review

Level 1 Contributor

"Pleasure"


Nice room friendly staff good breakfast

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Reviewed 04, March 2021

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MARINA CASTREJON

MARINA CASTREJON

1 Review

Level 1 Contributor

"Excelente "


Muy amables

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Reviewed 01, March 2021

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JOSEPH HOLSTEIN

JOSEPH HOLSTEIN

1 Review

Level 1 Contributor

"Nice place for an overnight when traveling "


Would stay again

Listen Review
Reviewed 28, February 2021

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Pacman

Pacman

1 Review

Level 1 Contributor

"Very friendly"


Very friendly as always

Listen Review
Reviewed 27, February 2021

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ANNA WHOLEY

ANNA WHOLEY

1 Review

Level 1 Contributor

"Convenient "


Staff was friendly, rooms need an upgrade no pool. Semi-hot breakfast. Location is very convenient

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Reviewed 22, February 2021

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JACQUELINE CORPENING

JACQUELINE CORPENING

1 Review

Level 1 Contributor

"Room"


The room was really nice and clean, the only problem I had was the hot water in the bathroom didn't work properly but that wasn't a real issue for me since the shower worked fine. Overall I had a nice stay.,

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Reviewed 21, February 2021

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JULIE SCARBOROUGH

JULIE SCARBOROUGH

1 Review

Level 1 Contributor

"Very nice. Ok "


Everything was good.

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Reviewed 14, February 2021

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STEVE WILSON

STEVE WILSON

1 Review

Level 1 Contributor

"Hotel Stay"


I give this hotel 4.5 Stars

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Reviewed 13, February 2021

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TAVARES HALL

TAVARES HALL

1 Review

Level 1 Contributor

"Amazing "


I love it here

Listen Review
Reviewed 08, February 2021

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PHILLIP KAUFMAN

PHILLIP KAUFMAN

1 Review

Level 1 Contributor

"Vacation "


Nice place pleasant staff & comfortable bed

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Reviewed 29, January 2021

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TAVARES HALL

TAVARES HALL

1 Review

Level 1 Contributor

"Amazing "


It was like I was at home

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Reviewed 26, January 2021

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LEIGH KINGSLEY

LEIGH KINGSLEY

1 Review

Level 1 Contributor

"Work Trip"


Great customer service and very helpful for workers' stay.

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Reviewed 25, January 2021

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Freeway Jay

Freeway Jay

1 Review

Level 1 Contributor

"Great stay."


I love this place

Listen Review
Reviewed 21, January 2021

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BRENDON ZABAVSKI

BRENDON ZABAVSKI

1 Review

Level 1 Contributor

"Great place"


Thanks

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Reviewed 19, January 2021

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WILLIEMAE HAYWARD

WILLIEMAE HAYWARD

1 Review

Level 1 Contributor

"Mini Vacation "


EVERYTHING WAS NICE. THE BED VERY AWESOME SERVICE DESK WAS VERY FRIENDLY. CAN'T WAIT TO GO BK.

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Reviewed 18, January 2021

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MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Rested well "


Comfortable and safe Friendly staff

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Reviewed 14, January 2021

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CARYLLE FOLTA

CARYLLE FOLTA

1 Review

Level 1 Contributor

"Overnight "


Very clean. Very friendly

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Reviewed 10, January 2021

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JAMES FORD

JAMES FORD

1 Review

Level 1 Contributor

"Nice room, very helpful staff."


Check-in is quick. The room was nice. Location wise, there are at least a dozen restaurants within walking distance.

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Reviewed 06, January 2021

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MICHAEL

MICHAEL

1 Review

Level 1 Contributor

"My stay "


Excellent 👍

Listen Review
Reviewed 04, January 2021

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STEVE WILSON

STEVE WILSON

1 Review

Level 1 Contributor

"Clean hotel"


Very nice clean hotel

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Reviewed 02, January 2021

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DARCY JOHNSON

DARCY JOHNSON

1 Review

Level 1 Contributor

"Together "


Comfortable and spacious.

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Reviewed 02, January 2021

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Sheila Clark

Sheila Clark

1 Review

Level 1 Contributor

"Great stay."


Staff was really friendly. and it was super clean. I just wish they had more pots and pans. Will stay again if I'm in that area.

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Reviewed 29, December 2020

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CARLA OAKES

CARLA OAKES

1 Review

Level 1 Contributor

"Super hotel and pet friendly!"


Staff was awesome and the room was clean and bed was very comfortable!

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Reviewed 27, December 2020

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DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Second Home"


Very comfortable and courtious people . Truly my home away from home .

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Reviewed 13, December 2020

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DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Second Home"


Very comfortable place .

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Reviewed 13, December 2020

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CAMELLIA

CAMELLIA

1 Review

Level 1 Contributor

"Knoxville Visit"


Facilities were clean and useful as promised. Great WiFi and hotel staff were friendly and helpful. Beds comfortable and TV choices very good. Enjoyed the stay.

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Reviewed 06, December 2020

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Sheila Clark

Sheila Clark

1 Review

Level 1 Contributor

"great stay."


Staff was really friendly. and it was super clean. I just wish they had more pots and pans. Will stay again if I'm in that area.

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Reviewed 03, December 2020

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SEBRENA RUSSO

SEBRENA RUSSO

1 Review

Level 1 Contributor

"Love this Hotel"


Very friendly staff , & clean rooms

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Reviewed 02, December 2020

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STEVEN BAKER

STEVEN BAKER

1 Review

Level 1 Contributor

"Great Place"


Very convenient, easy access to interstate

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Reviewed 26, November 2020

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JOHN WRINKLE

JOHN WRINKLE

1 Review

Level 1 Contributor

"Repeat stay, certainly worthy."


Another great stay, great room and the location offers you everything you want or need. Even our dog enjoyed the place. The elevator needs cleaning to show you they need some work but if you travel there are no perfect motels.

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Reviewed 02, November 2020

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DEBORAH SHERRICK

DEBORAH SHERRICK

1 Review

Level 1 Contributor

"Stop over on the way home"


This was a stop over on the way back home to do one last visit to the Tennessee River Boat for a dinner cruise. We were early for check in and they were most accommodating for the early check in. The dinner cruise was close to this location. There were plenty of restaurants around. The room was clean and as well as the hotel.

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Reviewed 01, November 2020

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MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Thanks for clean comfortable rooms "


Staff and rooms were friendly and clean

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Reviewed 13, October 2020

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LEONARD KING

LEONARD KING

1 Review

Level 1 Contributor

"Stay"


Very good

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Reviewed 13, October 2020

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JOHN

JOHN

1 Review

Level 1 Contributor

"Good stay at Merchant exit... finally"


Business due to family/estate requirements and i use the location almost always for my many trips. I have tried 3 other motels this year at this location and this turned out to be the best stay compared to my last 6 trips since July. You get a great room for the price. Good size and clean room, everything worked, and they did not reduce services due to COVID that I am aware of. I will be back and bring my dog.

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Reviewed 07, October 2020

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JAMAR HARRIS

JAMAR HARRIS

1 Review

Level 1 Contributor

"Ashley you’re the best"


Ashley was dope! Went above and beyond! Thank you for your service.

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Reviewed 07, October 2020

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ED MILLER

ED MILLER

1 Review

Level 1 Contributor

"NSRA"


The room was very clean and the service was great.

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Reviewed 06, October 2020

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APRI

APRI

1 Review

Level 1 Contributor

"Hotel"


It’s was very clean room smelled really good! Staff was very friendly.

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Reviewed 05, October 2020

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DEMARCUS DIXSON

DEMARCUS DIXSON

1 Review

Level 1 Contributor

"Great"


Great people great service

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Reviewed 03, October 2020

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CATHY MELENDEZ

CATHY MELENDEZ

1 Review

Level 1 Contributor

"Room was very nice. "


Great room with all one could need in a hotel room plus. Needed more disabled parking. Lot was full & only 4 disabled spots & they were all full. I was there because of an emergency with my husband who was in the Trauma ICU at nearby University of TN.

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Reviewed 25, September 2020

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STEVE

STEVE

1 Review

Level 1 Contributor

"Good 👍 "


It was a good stay

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Reviewed 22, September 2020

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DARRELL POURNEY

DARRELL POURNEY

1 Review

Level 1 Contributor

"Business"


Clean comfortable great location

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Reviewed 17, September 2020

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TIMOTHY TRENT

TIMOTHY TRENT

1 Review

Level 1 Contributor

"Honeymooners "


Room was great staff was wonderful good time

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Reviewed 16, September 2020

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MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Wonderful "


Staff was friendly and clean rooms.

Listen Review
Reviewed 15, September 2020

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CODY MCKINNEY

CODY MCKINNEY

1 Review

Level 1 Contributor

"Great hotel "


Love your hoteL

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Reviewed 02, September 2020

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LISA COOPER

LISA COOPER

1 Review

Level 1 Contributor

"Great place"


We really enjoyed our stay. Very clean! Love that the check out time is 12! Unfortunately housekeeping was Banging on the door yelling housekeeping at 10!!!! That made us mad to be startled awake like that. But front staff was amazing!!

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Reviewed 29, August 2020

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WILLIAM COLE

WILLIAM COLE

1 Review

Level 1 Contributor

"Surprising comfortable"


The staff was friendly and made effort to help me at every turn . I will be staying there again in the near future.

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Reviewed 20, August 2020

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DENISE HAMILTON CHESNEY

DENISE HAMILTON CHESNEY

1 Review

Level 1 Contributor

"Family 👪 "


Great location..front desk placed us in a room with someone before us smoking..we call and she placed us in another room fast..great customer service we will be back!

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Reviewed 17, August 2020

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DILIP PATEL

DILIP PATEL

1 Review

Level 1 Contributor

"Excellent"


Everything was awesome. King Suites was like an apartment and best part is everything in it including balcony. Wonderful experience 👌

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Reviewed 15, August 2020

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GREG LANGFORD

GREG LANGFORD

1 Review

Level 1 Contributor

"Worker "


Nice place great people work there Kim at the front desk is great and such a nice person

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Reviewed 14, August 2020

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DANIEL HOWELL

DANIEL HOWELL

1 Review

Level 1 Contributor

"Nice place"


Nice clean place

Listen Review
Reviewed 14, August 2020

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MARK VALLIE

MARK VALLIE

1 Review

Level 1 Contributor

"Peaceful sleep "


Great people at the front desk and clean rooms

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Reviewed 11, August 2020

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GREG LANGFORD

GREG LANGFORD

1 Review

Level 1 Contributor

"Work"


Ok

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Reviewed 27, July 2020

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JOHN PATTERSON

JOHN PATTERSON

1 Review

Level 1 Contributor

"Nice place"


Nice place

Listen Review
Reviewed 26, July 2020

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WENDE HICKMAN

WENDE HICKMAN

1 Review

Level 1 Contributor

"Layover stay"


We took a room for a few days as we waited for our sold house, that had been packed up, to close. The closing was cancelled twice. The staff was kind, helpful and very gracious while we stayed an additional 5 days. We dealt mostly with Lisa at the front desk. She is over the top kind and helpful. Vivian was the housekeeper who we dealt with mostly. She also was very helpful, making sure we had everything we needed. I recommend this Hotel highly.

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Reviewed 25, July 2020

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TERRIA WILLIAMS

TERRIA WILLIAMS

1 Review

Level 1 Contributor

"Great Stay"


Great room and very inexpensive. Great fo family!!!

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Reviewed 14, July 2020

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MELVIN CHOAT

MELVIN CHOAT

1 Review

Level 1 Contributor

"Worth it"


This hotel was worth the money. They provided a lot of home essentials like pot, pans and silverware. It was like a a home away from home.

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Reviewed 07, July 2020

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TREVOR CLAAR

TREVOR CLAAR

1 Review

Level 1 Contributor

"Just so-so"


Nice to have a fridge with ice maker in room. And room is nicely set up. But carpet is filthy and ruined my socks. The guest computer is broken. And guests standing in front of the front doors for HOURS drinking beer, so that you have to ask them to excuse you while you are just trying to get in and out the front doors. Also, i could not park in a handicap spot because of cars parked in them with no signage. They should not allow this.

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Reviewed 06, July 2020

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DAVID CLAYWELL

DAVID CLAYWELL

1 Review

Level 1 Contributor

"Over night stay"


Good hotel great staff we would stay there again.

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Reviewed 06, July 2020

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MICHAEL WORLEY

MICHAEL WORLEY

1 Review

Level 1 Contributor

"Know what you are getting"


This is a lower cost extended stay hotel. The breakfast is boiled eggs, yogurt and some bagels and toast. Maid service is provided once every four days unless you need something specific. The rooms were clean and the location was convenient. If you are traveling (we were between houses - sold ours and trying to get the next one ready to move in) for an extended period, this meets the need at a reasonable price, just don't expect a lot of extras.

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Reviewed 02, July 2020

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STEPHANIE YELTON

STEPHANIE YELTON

1 Review

Level 1 Contributor

"Just driving through"


Not a long stay, just a quick overnight stop for some rest while on the road. Nothing bad to say, nothing great to say either. Average.

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Reviewed 20, June 2020

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JOHN GILBERT

JOHN GILBERT

1 Review

Level 1 Contributor

"AMAZING STAY"


AMAZING STAY

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Reviewed 19, June 2020

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DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Comfortable "


Home away from home.

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Reviewed 13, June 2020

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SONDRA	JONES

SONDRA JONES

1 Review

Level 1 Contributor

"Nice and quiet "


Love staying here very comfortable and quiet place. Clean rooms very accommodating staff. They are all so friendly!

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Reviewed 12, June 2020

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Rhonda Holt

Rhonda Holt

1 Review

Level 1 Contributor

"Awesome Stay"


I loved my stay. The whole establishment is cleaned daily, that includes all hallways, facilities, rooms, and sitting areas. After checking out, the guest rooms are thouroghly cleaned as far as pulling up mattresses and cleaning them and under them. The suites have all of the comforts of home. The marketplace located I the lobby area has snacks, drinks, medicine, laundry products and other things that are all very reasonably priced. Want waffles or other special appliances, you may get them at no extra charge at the front desk and family games also. The staff are extremely kind and helpful. AWESOME STAY!!!

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Reviewed 12, June 2020

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JAMES KEYONTE

JAMES KEYONTE

1 Review

Level 1 Contributor

"Great"


Great

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Reviewed 08, June 2020

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DEBRA PRESSEL

DEBRA PRESSEL

1 Review

Level 1 Contributor

"mystay"


convenient

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Reviewed 05, June 2020

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JUSTIN ALLEN

JUSTIN ALLEN

1 Review

Level 1 Contributor

"Mainstay Knoxville "


Nice place that is very convenient to I75, I640 and I40. Close to a main shopping area on Clinton Highway (about a mile away) and great to get around Powell and Northren Knoxville. The parking lot out back isn't part of the establishment, but it sketchy with assumed homeless people and drug addicted people lounging around in the trees near the interstate and the building for lease off of that lot.

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Reviewed 04, June 2020

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DONNA ROETZER

DONNA ROETZER

1 Review

Level 1 Contributor

"Just passing thru"


Room was very comfortable, clean, beautiful and accommodated all our needs. Walked to Hooters in shared parking area for dinner. Would definitely stay there again.

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Reviewed 04, June 2020

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CARL KOSKI

CARL KOSKI

1 Review

Level 1 Contributor

"5"


5

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Reviewed 31, May 2020

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ERIC TACKETT

ERIC TACKETT

1 Review

Level 1 Contributor

"Decent place to stay "


Good place to stay

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Reviewed 31, May 2020

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Amanda Sharp

Amanda Sharp

1 Review

Level 1 Contributor

"Okay "


It’s was okay. I didn’t like the smell of the room. The hotel need more variety on breakfast .

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Reviewed 30, May 2020

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Matthew Rabold

Matthew Rabold

1 Review

Level 1 Contributor

"Great Stay "


It's been a while since I've been here, but the top quality personal service has not changed. Great location, ez highway access, lots of dining nearby. Always enjoy staying here when I am in the area.

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Reviewed 30, May 2020

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Shaun Mitchell

Shaun Mitchell

1 Review

Level 1 Contributor

"Awesome stay. Awesome price."


I was looking for a place at 2am when I saw a great deal online. I accidentally booked it for the wrong days, but when I showed up they happily helped make sure I got a room at the same rate. The room itself was absolutely fabulous. We got one of the cheaper rooms, but it still had features that I've really seen at hotels. Full size fridge, oven with electric cooktop... The breakfast was a little lacking—just toast, bagels, and yogurt. But I overheard one of the employees talking about reimplementing a full breakfast within a couple of weeks. Would totally stay again

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Reviewed 30, May 2020

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DENISE CHEVALIER

DENISE CHEVALIER

1 Review

Level 1 Contributor

"Great beds"


Loved the comfy bed and kitchen and breakfast . Nice and quiet. Balcony was nice too.

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Reviewed 26, May 2020

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EDWARD WOOLUMS

EDWARD WOOLUMS

1 Review

Level 1 Contributor

"Weekend trip "


I was surprised at the cleanliness of the room and entire facilities. Especially for the price. And my little Zeus (dog) was happy he could stay also. I only stay at choice hotels.

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Reviewed 25, May 2020

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REBECCA WISER

REBECCA WISER

1 Review

Level 1 Contributor

"Stay was fine-same as any other hotel-nothing special"


No issues with my stay but nothing to brag about

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Reviewed 11, May 2020

Response from hotel:-
Dear REBECCA WISER, Thank you for your recent stay at our hotel. Your comments are appreciated. From what you’ve written, it sounds like we missed the mark in giving you the extraordinary experience we want all of our guests to have while they are with us. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

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RONALD BOYD

RONALD BOYD

1 Review

Level 1 Contributor

"Boyd"


Very nice people!

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Reviewed 04, May 2020

Response from hotel:-
Hello RONALD BOYD, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment to the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Sincerely, Hotel Manager

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DAMON WEST

DAMON WEST

1 Review

Level 1 Contributor

"Great Hotel"


I traveled due to an unexpected death in the family. The rooms where immaculate and the customer service was outstanding. Much love to Kim for making our check in and stay very warm and welcoming.

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Reviewed 04, May 2020

Response from hotel:-
Dear DAMON WEST, I am so pleased to see our staff's efforts helped in making your visit a memorable one. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide for each and every guest. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

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Gerald Penny

Gerald Penny

1 Review

Level 1 Contributor

"good"


Would stay there again . jerry

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Reviewed 16, February 2020

Response from hotel:-
Dear Gerald, It is really nice to note that you liked the stay and services at our hotel during your recent visit.Glad to see your positive observations which shall definitely make us run that extra mile.We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"Sleepy time my stay "


Very nice if it wouldn't be up to my standards I wouldn't stay here

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Reviewed 15, February 2020

Response from hotel:-
Hello Micheal, Thanks for the stay and the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

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Don Sharp

Don Sharp

1 Review

Level 1 Contributor

"Knoxville trip "


Thanks for Mainstay suites. Good suite, great people, successful business trip.

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Reviewed 06, February 2020

Response from hotel:-
Dear Don, Greetings from the Mainstay Suites Hotel. Thank you very much for your recent stay with us and we are really glad that you enjoyed it. It's wonderful to know that you found our hotel location very convenient and your stay was a comfortable and memorable one. We hope you will give us the opportunity of welcoming you back at our hotel in the near future. Sincerely, Hotel Manager.

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JACOB STEPHENS

JACOB STEPHENS

1 Review

Level 1 Contributor

"Great Hotel"


We've been staying at this hotel for several years now. The only issue we have ever had is the free breakfast is at times less than desirable. The rooms are always clean and the staff is friendly and helpful.

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Reviewed 27, January 2020

Response from hotel:-
Dear Jacob Stephens, Thanks for your stay and the valuable review recommending our hotel. We will take your comments for further improvement. Glad to note that you liked the stay. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again, Sincerely, Hotel Manager.

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PAUL ROBINSON

PAUL ROBINSON

1 Review

Level 1 Contributor

"Very accommodating hotel"


I was very impressed with location, and eating options. The rooms were very comfortable and allowed me the opportunity to get plenty of rest

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Reviewed 14, January 2020

Response from hotel:-
Hello Paul, Thanks for the stay and great feedback. It is truly encouraging to our entire team. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

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JAMES FORD

JAMES FORD

1 Review

Level 1 Contributor

"Mainstay Suites in Knoxville TN"


I have stayed at the Mainstay for over 80 nights. I have never been disappointed. The service is great, the room clean, and it's quiet.

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Reviewed 13, January 2020

Response from hotel:-
Hello James, Thank you very much for your compliments of our hotel. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. With best wishes, Hotel Manager.

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MARCUS CHANDLER

MARCUS CHANDLER

1 Review

Level 1 Contributor

"Good stay"


Good service

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Reviewed 13, January 2020

Response from hotel:-
Hello Marcus Chandler, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

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BRENDON ZABAVSKI

BRENDON ZABAVSKI

1 Review

Level 1 Contributor

"The place to stay"


All good!!

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Reviewed 05, January 2020

Response from hotel:-
Hello Brendon, It is delighting to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager.

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STEVE BUERK

STEVE BUERK

1 Review

Level 1 Contributor

"Phenomenal "


My stay at the hotel was great. Quiet and very comfortable rooms. Will stay here again on my next visit.

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Reviewed 27, December 2019

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WALTER WILSON

WALTER WILSON

1 Review

Level 1 Contributor

"None"


Overall a good stay. A little noisy from the interstate nearby. Also, though I am not handicapped, I am elderly and would feel safer in the rooms bathtub if there was a handrail to use while bathing or showering.

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Reviewed 23, December 2019

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JOHN BYERLY

JOHN BYERLY

1 Review

Level 1 Contributor

"Five Star Rating"


Everything about our stay was five star from check in to check out. We would always chose to stay here whenever we are in the area!

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Reviewed 20, December 2019

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CARL PACA

CARL PACA

1 Review

Level 1 Contributor

"Jay's the Man!"


Jay is very helpful and very courteous. He always asks me how my travel was. Mainstay is lucky to have Jay

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Reviewed 18, December 2019

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GAIL SCOTT

GAIL SCOTT

1 Review

Level 1 Contributor

"Great place "


It was really nice staying at Mainstay. Loved it

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Reviewed 12, December 2019

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Joyce Graham

Joyce Graham

1 Review

Level 1 Contributor

"Moving"


Great place to stay, will be glad to stay again when needed. thank you.

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Reviewed 11, December 2019

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MELISSA PERRY

MELISSA PERRY

1 Review

Level 1 Contributor

"Great Stay!"


The staff at this hotel is always so friendly & welcoming. I want to give a BIG SHOUT OUT to the housekeeping staff for the wonderful job they do cleaning the rooms...Perfect 10! The beds are absolutely amazing, so comfortable I didn’t want to get out of it. Thank you for another amazing stay.

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Reviewed 28, November 2019

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Sara Webb

Sara Webb

1 Review

Level 1 Contributor

"New to Hotel but will return"


Check in was smooth, customer service at desk and restaurant. Room clean, stocked well and everything made for a good experience.

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Reviewed 25, November 2019

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DAWN DOMINICUS

DAWN DOMINICUS

1 Review

Level 1 Contributor

"Review"


Would recommend and stay again

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Reviewed 24, November 2019

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James Ford

James Ford

1 Review

Level 1 Contributor

"Mainstay in Knoxville TN"


I have stayed at the Mainstay on several occasions. They have always been professional, welcoming, and helpful.

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Reviewed 19, November 2019

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Angel Cranfield

Angel Cranfield

1 Review

Level 1 Contributor

"Just ok. "


For the price we paid for a King Suite, the room needed serious updates. The carpet looked old and dirty. You could clearly see a long crack in the ceiling in the bedroom. Also, there was a lengthy note trying to explain why it took the hot water so long to get hot!

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Reviewed 18, November 2019

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Justin Benard

Justin Benard

1 Review

Level 1 Contributor

"Would stay again "


Courteous staff, kept the baked cookies and fruit coming for guests.

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Reviewed 18, November 2019

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GLEN ZAWORSKI

GLEN ZAWORSKI

1 Review

Level 1 Contributor

"Buisiness"


Awesome stay.

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Reviewed 13, November 2019

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GLEN ZAWORSKI

GLEN ZAWORSKI

1 Review

Level 1 Contributor

"Buisiness"


Awesome stay.

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Reviewed 13, November 2019

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GLEN ZAWORSKI

GLEN ZAWORSKI

1 Review

Level 1 Contributor

"Buisiness"


Awesome stay

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Reviewed 13, November 2019

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MICHAEL JONES

MICHAEL JONES

1 Review

Level 1 Contributor

"Jones"


Always enjoy staying there very friendly staff

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Reviewed 03, November 2019

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Melanie Johnson

Melanie Johnson

1 Review

Level 1 Contributor

"Travel Nurse"


I had to stay here 5 days for work. I loved the hotel, and would definitely book a room here again if I am in the Knoxville area. The room was clean, friendly staff, and the breakfast was good! The price was really good for what they offer, free breakfast, nice rooms, dishes, dishwasher, full refrigerator, microwave and a stovetop.

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Reviewed 01, November 2019

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Michael Goldsen

Michael Goldsen

1 Review

Level 1 Contributor

"Memorable vacation "


Very nice

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Reviewed 29, October 2019

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Larry Draper

Larry Draper

1 Review

Level 1 Contributor

"Business "


Room was very comfortable. And clean,bed was very comfortable. But breakfast which was ininclued was less than desirable, run out of items common for breakfast, I am not expecting custom chef prepared breakfast but at least service what is on list.

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Reviewed 29, October 2019

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James Johnson

James Johnson

1 Review

Level 1 Contributor

"Awesome "


Great staff and room would definitely stay again.

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Reviewed 28, October 2019

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LUCY DIMECH

LUCY DIMECH

1 Review

Level 1 Contributor

"Comfortable and quiet!"


It’s what we look for when stopping mid way ... a good nights sleep! This delivered perfectly! Great coffee!

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Reviewed 21, October 2019

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DUANE BUENING

DUANE BUENING

1 Review

Level 1 Contributor

"Good Room, weak shower"


No issues, but the shower was weak. Didn't feel like shampoo got rinsed out of hair.

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Reviewed 21, October 2019

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Bryan Thomas

Bryan Thomas

1 Review

Level 1 Contributor

"Annual Trip"


Another great trip to Knoxville and stay at Mainstay Merchants. Already booked next years stay.

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Reviewed 16, October 2019

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Gloria Greene

Gloria Greene

1 Review

Level 1 Contributor

"Clean, wonderful staff"


Clean, wonderful staff.

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Reviewed 16, October 2019

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Brian Chase

Brian Chase

1 Review

Level 1 Contributor

"football game in knoxville"


Room was clean an comfortable. several restaurants near by. About 10 minutes from campus.

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Reviewed 15, October 2019

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Sandra Sands

Sandra Sands

1 Review

Level 1 Contributor

"Joy Group"


Thanks for your hospitality!

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Reviewed 09, October 2019

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JESSE OBRIEN

JESSE OBRIEN

1 Review

Level 1 Contributor

"blessed stat"


The stay was awesome! The staff was professional, and friendly. The room was was comfortable and well organized. But, the bathroom seemed to be rushed and finished as an afterthought! I and my wife are both small of stature and we could NOT get out of the way of the toilet paper holder, I can only imagine a taller or larger person manipulating the holder. Having worked construction for many years i noticed other things as well in the bathroom, but, the toilet paper holder was the most irritating! We loved the stay and will do so in the future! Thank you for a wonderful stay

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Reviewed 06, October 2019

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Reba Johnston

Reba Johnston

1 Review

Level 1 Contributor

"Hotel Stay"


Overnight stay on our way to Washington DC. Roomy and comfortable. Great mattress and pillows. Very hospitable staff. Would stay again if in the area.

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Reviewed 20, September 2019

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Phillip Hall

Phillip Hall

1 Review

Level 1 Contributor

"Great stay!"


Enjoyed our stay. All was good.

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Reviewed 18, September 2019

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Warren Johnston

Warren Johnston

1 Review

Level 1 Contributor

"Highly Satisfied "


Our Church Group were in route to Washington D C. Your Manager went out of his way to make us feel at home! Even gave us a ride to a Shoney's! Rooms were clean and nice. Really enjoyed the balcony! Would recommend to friends and business associates! Special thanks to the Manager, he made us feel like family!! Thank you so much. Warren Johnston with the Chapel Hill Church Group staying Thursday Sept. 12, 2019!

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Reviewed 13, September 2019

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Sandi Brown

Sandi Brown

1 Review

Level 1 Contributor

"Senior Adult trip. "


Rooms/.lobby/ front desk area were all clean.

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Reviewed 13, September 2019

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Mary Cheek

Mary Cheek

1 Review

Level 1 Contributor

"Senior adult trip."


Stayed overnight with a tour group of senior adults. Staff was very friendly and check in was a breeze. Nice welcome with freshly baked cookies. Rooms were clean, beds comfortable and the rooms were very quiet Manager was very nice and even got on our motorcoach and thanked us for staying. The drawing for a gift basket was a nice touch.

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Reviewed 13, September 2019

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Amanda McDowell

Amanda McDowell

1 Review

Level 1 Contributor

"Review "


Bus available to take you to the game and bring you back. Nice

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Reviewed 09, September 2019

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CHAVECE FORNEY

CHAVECE FORNEY

1 Review

Level 1 Contributor

"Update "


Room need to be updated due to cracks in ceiling

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Reviewed 02, September 2019

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GLENN MARTIN

GLENN MARTIN

1 Review

Level 1 Contributor

"Enjoy your stay "


Great place location and price

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Reviewed 24, August 2019

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Anita Boyd

Anita Boyd

1 Review

Level 1 Contributor

"Vacation"


Good

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Reviewed 24, August 2019

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Rodney Andrews

Rodney Andrews

1 Review

Level 1 Contributor

"All you could want!"


Great room, good food in walking distance, and excellent service!

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Reviewed 19, August 2019

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SHELBY DODSON

SHELBY DODSON

1 Review

Level 1 Contributor

"Would Recommend"


We have stayed at this hotel twice. Both times were great. Clean rooms. Friendly staff.

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Reviewed 18, August 2019

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PENNY HAY

PENNY HAY

1 Review

Level 1 Contributor

"Overnight "


Nice place ..

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Reviewed 16, August 2019

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LESTER ALBERT

LESTER ALBERT

1 Review

Level 1 Contributor

"Convenient and all you need"


I have always stayed in downtown Knoxville on my business trips in which I work in an area about 50 miles away, heading towards Lexington. Most rooms downtown were sold out so I decided to give the place a try. Nothing here is fancy in any way, shape or form but if you need a clean room with a nice bed, simple but clean bathroom and right off the interstate, you cannot go wrong staying here.

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Reviewed 16, August 2019

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RICHARD ALLEN

RICHARD ALLEN

1 Review

Level 1 Contributor

"Home away from home"


We always stay here! Every front desk person always has a smile and ready to greet you! Rooms are spacious and have a relaxing balcony. Never have we stayed here and the rooms were dirty and never any critters! Housekeeping comes upon request and always ready to exchange towels or trash. Anytime we have had a maintenance problem they come right away. I would recommend this place for family as well as business!

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Reviewed 15, August 2019

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My stay "


I have stayed here more than a few times and the staff is always pleasant and accommodating. If I had a bad experience I wouldn't stay here. There are plenty of Hotels in the area.

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Reviewed 13, August 2019

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Dorothy Smartt

Dorothy Smartt

1 Review

Level 1 Contributor

"Great stay. Will stay again."


Enjoyed stay. Room was clean and nice. Enjoyed my stay

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Reviewed 12, August 2019

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Mazie Sellers

Mazie Sellers

1 Review

Level 1 Contributor

"good service"


good

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Reviewed 10, August 2019

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KAREN BILLINGTON

KAREN BILLINGTON

1 Review

Level 1 Contributor

"A beautiful stay"


It was amazing!!

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Reviewed 07, August 2019

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Rebecca Gerhold

Rebecca Gerhold

1 Review

Level 1 Contributor

"Thankful"


Thankful to stay in a nice,safe,convenient place.

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Reviewed 05, August 2019

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DONNA GUTIERREZ

DONNA GUTIERREZ

1 Review

Level 1 Contributor

"Best value in my opinion"


I always stay here when I go to Knoxville. Rooms do need a little updating, though.

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Reviewed 03, August 2019

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JACKIE RAY

JACKIE RAY

1 Review

Level 1 Contributor

"Mentally Drained"


So, my hus and and I found ourself in a homeless situation. He works out of state, so finding somewhere to lay our head down kinda fell in my lap. I searched high and low, and def didn't want to stay in a run down, bug infeted hotel. With lil money to spare, God made a way as always.. the front desk personal Linda, was very kind, helpful, knowledgeable and had patients for my overwhelming predicament. . The first room I was in, 312, had mold in the bathroom ceiling, I called, she changed me to room 412, this room the air didn't work, finally, after all that, she was still smiling, put me in room 405, after a hot shower, I was so exhausted, bed was super comfortable, room was awesome.. thank you Linda, thank you Main Stays.. I will Def recommend..

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Reviewed 03, August 2019

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MOHAMMAD IQBAL

MOHAMMAD IQBAL

1 Review

Level 1 Contributor

"Friendly Staff "


Kimberly did a very good job in getting me a good room.

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Reviewed 02, August 2019

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Thomas Jones

Thomas Jones

1 Review

Level 1 Contributor

"Weekend trip"


The hotel was conveniently located. Several nice restaurants nearby (Hooters, Cracker Barrel and Starbucks. The price was reasonable and staff was friendly.

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Reviewed 29, July 2019

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HOWARD BUSS

HOWARD BUSS

1 Review

Level 1 Contributor

"My first time"


This was the first time I stayed at The Mainstay Suites and I must say I was very impressed with the facility and suite. It was very clean and the room was spacious, with a full kitchen, and a very comfortable bed. I stayed three nights while in town on business. It was a very good value for the money. I will be looking for Mainstays on my future trips!

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Reviewed 29, July 2019

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David Hornberger

David Hornberger

1 Review

Level 1 Contributor

"Rest"


Very comfortable

Listen Review
Reviewed 29, July 2019

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Ken Kucifer

Ken Kucifer

1 Review

Level 1 Contributor

"Comfortable "


Comfortable beds

Listen Review
Reviewed 25, July 2019

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MATTHEW KEOUGH

MATTHEW KEOUGH

1 Review

Level 1 Contributor

"Comfortable & Convenient"


This was my first extended stay hotel experience, even though I typically stay a week or more at a time. My room and the property in general was clean. The bed was very comfortable and the linens were in good condition. The only improvement I could request would be a larger hot selection for breakfast (biscuits and gravy is a great start, but it’s lacking). Extra points for sticking with the fresh brewed coffee instead of giving in to the stuff that comes out of a machine (what is that stuff anyway?)

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Reviewed 24, July 2019

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IRWAUNA MCCALEB

IRWAUNA MCCALEB

1 Review

Level 1 Contributor

". "


Rooms was nice and clean. People was nice. Would stay there again

Listen Review
Reviewed 23, July 2019

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JUANA YATES

JUANA YATES

1 Review

Level 1 Contributor

"one day trip away from home"


pet friendly and staff helpful during my one day stay .

Listen Review
Reviewed 21, July 2019

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Karen Mopehthomas

Karen Mopehthomas

1 Review

Level 1 Contributor

" Great Stay away from home"


absolutely marvelous very comfortable and hotel was very clean enjoyed my stay there

Listen Review
Reviewed 17, July 2019

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Greg Jones

Greg Jones

1 Review

Level 1 Contributor

"Vacation "


Very nice and clean.

Listen Review
Reviewed 15, July 2019

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Rooms
Patricia Garside

Patricia Garside

1 Review

Level 1 Contributor

"Bus tour stop"


Room and breakfast was great.

Listen Review
Reviewed 13, July 2019

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LISA JOHNSON

LISA JOHNSON

1 Review

Level 1 Contributor

"7 day stay "


Perfect location. Rooms a tad dated. TVs were lawful. Love having a kitchen! Staff was awesome and it was very clean.

Listen Review
Reviewed 04, July 2019

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NEAL REED

NEAL REED

1 Review

Level 1 Contributor

"Good value, clean"


Good room good price . Would stay here again

Listen Review
Reviewed 16, June 2019

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CHERYL WALKER

CHERYL WALKER

1 Review

Level 1 Contributor

"Enjoyed stay"


Nice employees and room clean and fresh

Listen Review
Reviewed 16, June 2019

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AUDREY JOHNSON

AUDREY JOHNSON

1 Review

Level 1 Contributor

"Great Business Stay"


The hotel stay was really pleasant. We enjoyed the hotel and the staff was very friendly. Probably the best stay we’ve had and we have taken this business trip to Knoxville each year for years.

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Reviewed 14, June 2019

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JAY MCCORMICK

JAY MCCORMICK

1 Review

Level 1 Contributor

"Quick stop in"


Quick stop unscheduled for the night.

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Reviewed 09, June 2019

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STEVE FREDRICK

STEVE FREDRICK

1 Review

Level 1 Contributor

"Love this place "


Great rooms, lots of dining choices nearby.

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Reviewed 09, June 2019

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TRACY DARR

TRACY DARR

1 Review

Level 1 Contributor

"Very helpful staff"


Very nice place to stay! Clean The staff went above and beyond for me! I left my lights on in my car. My battery was dead. They helped me get my car jumped and on my way ! Awsome people!

Listen Review
Reviewed 09, June 2019

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KIM CURRY

KIM CURRY

1 Review

Level 1 Contributor

"Great"


Winderful rooms and staff

Listen Review
Reviewed 08, June 2019

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Rooms
SIMON KOPPENHAVER

SIMON KOPPENHAVER

1 Review

Level 1 Contributor

"Great experience "


I travel to this location several times a week and it has never been anything but great.

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Reviewed 03, June 2019

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Anna Peppers

Anna Peppers

1 Review

Level 1 Contributor

"Wonderful"


I was pleasantly surprised to find a full size fridge and furnished kitchenette. We also had a balcony! I could have stayed there for several nights! It was very clean and the staff were very pleasant!

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Reviewed 31, May 2019

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James Clancy

James Clancy

1 Review

Level 1 Contributor

"Just me opining."


The staff was always pleasant and the room was fresh. The staff makes you want to stop again if you are in the area.

Listen Review
Reviewed 31, May 2019

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RICHARD CROWTHER

RICHARD CROWTHER

1 Review

Level 1 Contributor

"Family Reunion "


***

Listen Review
Reviewed 31, May 2019

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DONALD	OSWALD

DONALD OSWALD

1 Review

Level 1 Contributor

"Great place"


This facility was clean, quiet, with a friendly staff. Stayed in Dec. 2018 and May 2019. We will be back!

Listen Review
Reviewed 31, May 2019

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BRUCE COCKERHAM

BRUCE COCKERHAM

1 Review

Level 1 Contributor

"M"


A1

Listen Review
Reviewed 31, May 2019

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TINA ARMSTRONG

TINA ARMSTRONG

1 Review

Level 1 Contributor

"Room was awesome"


Everything was great!

Listen Review
Reviewed 31, May 2019

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ROBIN SEIM

ROBIN SEIM

1 Review

Level 1 Contributor

"Mainstay Knoxville"


Very nice modern suite, clean, friendly staff, affordable

Listen Review
Reviewed 31, May 2019

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Marilyn Fears

Marilyn Fears

1 Review

Level 1 Contributor

"Great place"


Comfortable

Listen Review
Reviewed 31, May 2019

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Teresa Evans

Teresa Evans

1 Review

Level 1 Contributor

"Fin"


Fun

Listen Review
Reviewed 31, May 2019

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DONNA S HEFFNER

DONNA S HEFFNER

1 Review

Level 1 Contributor

"Very good stay"


Our room was comfortable and clean, we especially appreciated the really good mattresses, best we've ever had in a motel. Only problem was curtains could not be completely closed and admitted light, but minor problem for us. We'll definitely stay here again.

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Reviewed 31, May 2019

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BARBARA FULLER

BARBARA FULLER

1 Review

Level 1 Contributor

"COMFORTABLE ROOM"


We stayed one night because the handicap room we rented elsewhere, was not really a handicapped room. This room was perfect for a handicapped person and we were fortunate to find it on short notice. Having a fridge and kitchen was a real plus.

Listen Review
Reviewed 30, May 2019

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My Stay "


Everything great! or I wouldn't stay here.

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Reviewed 29, May 2019

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GLENN PHILLIPS

GLENN PHILLIPS

1 Review

Level 1 Contributor

"business trip"


everything was ok

Listen Review
Reviewed 26, May 2019

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DANNY SAUNDERS

DANNY SAUNDERS

1 Review

Level 1 Contributor

"Dano"


Nice stay.

Listen Review
Reviewed 24, May 2019

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Emelda Williams

Emelda Williams

1 Review

Level 1 Contributor

"FANTASTIC HOTEL"


Was the best hotel on our trip from Jonesboro, Arkansas to New York City and return on a motor coach of 30 people

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Reviewed 23, May 2019

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JAMES FORD

JAMES FORD

1 Review

Level 1 Contributor

"Mainstay Suites in Knoxville"


Great location near I-75 and I-40. The Mainstay staff is friendly and very helpful, and happy to help with directions, a good restaurant, etc. The hotel itself is very clean and maintained very well. I have been staying here since April and haven't encountered any problems.

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Reviewed 22, May 2019

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PAUL KULONGOWSKI

PAUL KULONGOWSKI

1 Review

Level 1 Contributor

"very nice"


One of the nicest Main Stays we have stayed at.

Listen Review
Reviewed 19, May 2019

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ANTONIO SMITH

ANTONIO SMITH

1 Review

Level 1 Contributor

"Convenience "


We stayed at the Main Stay for the convenience of having a Refrigerator and stove to cook on. The rooms was clean and smell fresh upon arriving. We will stay here again.

Listen Review
Reviewed 18, May 2019

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JUANA YATES

JUANA YATES

1 Review

Level 1 Contributor

"good location to shopping area and college"


GOOD and secure

Listen Review
Reviewed 17, May 2019

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ANGELA PIERCE

ANGELA PIERCE

1 Review

Level 1 Contributor

"Peewee"


Great place to stay

Listen Review
Reviewed 17, May 2019

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KAREN BACHMANN

KAREN BACHMANN

1 Review

Level 1 Contributor

"Knoxville graduation"


Good price on line

Listen Review
Reviewed 11, May 2019

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MELISSA PERRY

MELISSA PERRY

1 Review

Level 1 Contributor

"Great Service and Room"


Great hotel, location, and wonderful service! The young working when I checked in after midnight was super sweet & friendly. My room was very clean and I really liked the layout of the room..Kudos to the Housekeeping staff!

Listen Review
Reviewed 10, May 2019

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SCOTT ROBINSON

SCOTT ROBINSON

1 Review

Level 1 Contributor

"Two thumbs up!!!"


The staff there are amazing!!

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Reviewed 10, May 2019

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ANTHONY MILTON

ANTHONY MILTON

1 Review

Level 1 Contributor

"Hotel and staff review"


Great value and attentive staff! I would book with hotel again in my return to Knoxville Tennessee.

Listen Review
Reviewed 10, May 2019

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PHILLIP WEATHERS

PHILLIP WEATHERS

1 Review

Level 1 Contributor

"Traveling"


We had never stayed at an Extended Stay before but from now on when we travel we will always try to find one

Listen Review
Reviewed 09, May 2019

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FRANK MESSINA

FRANK MESSINA

1 Review

Level 1 Contributor

"knoxville, TN"


the room was comfortable and service was great. Did not crazy about breakfast and room could use some repair work. painting in bathroom and higher toilet and better placement of toilet paper rack

Listen Review
Reviewed 08, May 2019

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MICHAEL BROWN

MICHAEL BROWN

1 Review

Level 1 Contributor

"My stay"


Excellent stay, great location. Nice breakfast. Also I travel all year for business. Plan on using Mainstay Inn & Suites when in town. 👍

Listen Review
Reviewed 05, May 2019

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DWIGHT RAINEY

DWIGHT RAINEY

1 Review

Level 1 Contributor

"Cool "


Great

Listen Review
Reviewed 04, May 2019

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MICHAEL MILLER

MICHAEL MILLER

1 Review

Level 1 Contributor

"Thanks"


Thanks

Listen Review
Reviewed 04, May 2019

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GARY PHILIP DONOVAVT

GARY PHILIP DONOVAVT

1 Review

Level 1 Contributor

"review"


slept well ate well

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Reviewed 01, May 2019

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Gussie Garvin

Gussie Garvin

1 Review

Level 1 Contributor

"Diamond tour overnight stay"


The hotel was great and service was awesome I especially like the rooms will recommend to friends

Listen Review
Reviewed 28, April 2019

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Catherine Patterson

Catherine Patterson

1 Review

Level 1 Contributor

"Diamond Tours"


The hotel was very nice and the food was good

Listen Review
Reviewed 28, April 2019

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Charlie Evans

Charlie Evans

1 Review

Level 1 Contributor

"Good Hotel"


Good hotel

Listen Review
Reviewed 28, April 2019

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JOHN MOORE

JOHN MOORE

1 Review

Level 1 Contributor

"Sandie"


We rested here overnight on a return trip from florida. Check in and Check out was easy, the attendants were very helpful and courteous. We were very comfortable and enjoyed the balcony and view. We will try to use Mainstay Suites again next time we travel.

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Reviewed 28, April 2019

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TIMOTHY LAUER

TIMOTHY LAUER

1 Review

Level 1 Contributor

"Nice place"


No complaints. Clean and friendly.

Listen Review
Reviewed 27, April 2019

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Mae Fowler

Mae Fowler

1 Review

Level 1 Contributor

"Vacation Tour"


Very good and enlightening.

Listen Review
Reviewed 27, April 2019

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ROBERT JOHNSTON

ROBERT JOHNSTON

1 Review

Level 1 Contributor

"Exstened stay "


Good clean quiet place to stay. Staff is friendly and helpful. Would stay here again.

Listen Review
Reviewed 27, April 2019

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GIANNI MAGNANI

GIANNI MAGNANI

1 Review

Level 1 Contributor

"Definitely worth it. "


As seniors, my wife and I look for clean and comfortable places. This one more than fit the bill. Besides being both clean and comfortable, it was an excellent value. While certainly not luxury, it more than filled our needs. A bonus was the very satisfying hot breakfast. I would not hesitate staying here again and would recommend it.

Listen Review
Reviewed 27, April 2019

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Dolly Woodard

Dolly Woodard

1 Review

Level 1 Contributor

"Very please"


Everything was nice and staff was friendly

Listen Review
Reviewed 27, April 2019

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TODD BARTON

TODD BARTON

1 Review

Level 1 Contributor

"Very nice "


Breakfast could be betterv

Listen Review
Reviewed 27, April 2019

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ODESSA KRECH

ODESSA KRECH

1 Review

Level 1 Contributor

"one night stay"


the hotel was in good shape, responsive staff. my wake up call never occurred, floors in Kitchenette was very slippery, also the tub was slippery (felt like something was used to shine it)

Listen Review
Reviewed 26, April 2019

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JAMES FORD

JAMES FORD

1 Review

Level 1 Contributor

"Recommending the Mainstay Suites in Knoxville."


The front desk clerk was very helpful and knowledgeable. The room was spotless as usual. The hotel is very quiet also. Which helps if you work nights. Great breakfast also!

Listen Review
Reviewed 14, April 2019

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LINDA RIDGE

LINDA RIDGE

1 Review

Level 1 Contributor

"Good Stay!"


Clean, updated!

Listen Review
Reviewed 14, April 2019

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DENNIS GLAZENER

DENNIS GLAZENER

1 Review

Level 1 Contributor

"Knoxville TN hotel"


Nice large clean rooms with good AC and heating. Very nice kitchen area. Highly recommend. Dennis

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Reviewed 14, April 2019

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CARL PACA

CARL PACA

1 Review

Level 1 Contributor

"GREAT SERVICE"


Jay at the front desk is the best. Very helpful and patient with me. I would definatly recommend the Mainstay to others, and if they are lucky they will Jay check them in.

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Reviewed 12, April 2019

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WILLIAM TARTER

WILLIAM TARTER

1 Review

Level 1 Contributor

"ABF"


Nice, friendly staff. Clean accommodations.

Listen Review
Reviewed 11, April 2019

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CHRISTOPHER IRVIN

CHRISTOPHER IRVIN

1 Review

Level 1 Contributor

"Work related"


We stay there every time were in town working.....Kim an Linda are truely helpful an customer friendly an its a great place 2 stay

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Reviewed 10, April 2019

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JULIA RAMIREZ

JULIA RAMIREZ

1 Review

Level 1 Contributor

"Amazing Customer Service"


Kim and Staff at Main Stay Suites are Amazing. Our crews are living in hotels 11 months out of the year, and I am always so grateful to book their hotel stays where I know they will be treated like family and be well taken care of. I definitely recommend anyone to stay here. The prices were within our budget and the staff went above and beyond to assure everyone was happy. Thanks so much, Kim and Staff. -Your Kenjura Tile, Inc Family!

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Reviewed 10, April 2019

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DAVID HORNBERGER

DAVID HORNBERGER

1 Review

Level 1 Contributor

"Comfortable"


Nice room ... Very Comfortable.

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Reviewed 07, April 2019

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DANIEL DEEDS

DANIEL DEEDS

1 Review

Level 1 Contributor

"Overnight stay"


We stayed one night and everything was great. Could not have had a better overnight stay.

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Reviewed 07, April 2019

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Sandra Floyd

Sandra Floyd

1 Review

Level 1 Contributor

"Don’t understand "


I like the big room

Listen Review
Reviewed 06, April 2019

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LINDA BLACKBURN

LINDA BLACKBURN

1 Review

Level 1 Contributor

"Local move"


We had some damage to our home that required we move out for a week. We chose Mainstay because of the availability of a kitchen. Our room was large and very clean. The location was excellent. Several restaurants are conveniently located and I could get to downtown in a matter of minutes. I highly recommend this hotel.

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Reviewed 03, April 2019

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LINDA PLANK

LINDA PLANK

1 Review

Level 1 Contributor

"Good"


The lobby had a musty smell in it and I was a little worried. We got up to the room and it was great! There was a lot of room in it and the beds were comfortable!

Listen Review
Reviewed 02, April 2019

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MICHAEL RINDLER

MICHAEL RINDLER

1 Review

Level 1 Contributor

"Great"


Great

Listen Review
Reviewed 31, March 2019

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RICHARD HILLER

RICHARD HILLER

1 Review

Level 1 Contributor

"Passing thru"


Good location, good staff, getting a little worn

Listen Review
Reviewed 31, March 2019

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JAMES FIKE

JAMES FIKE

1 Review

Level 1 Contributor

"Vacation "


Great

Listen Review
Reviewed 28, March 2019

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MARSHALL MIDDLEBROOK

MARSHALL MIDDLEBROOK

1 Review

Level 1 Contributor

"Good "


Good

Listen Review
Reviewed 25, March 2019

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JACOB STEPHENS

JACOB STEPHENS

1 Review

Level 1 Contributor

"Great place"


Stayed here several times. Never a bad experience.

Listen Review
Reviewed 18, March 2019

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JAMES ORMOND

JAMES ORMOND

1 Review

Level 1 Contributor

"Great Value "


Convenient to our event downtown. Right off interstate so easy access in and out. Room was more than adequate, the kitchenette was a great feature.

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Reviewed 18, March 2019

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CINDI SUMPTER

CINDI SUMPTER

1 Review

Level 1 Contributor

"Great place to stay"


We attended the Bass Masters Classic this weekend and it was great . We came back to our suite to rest in a nice clean place to relax.Very easy access to get in and out .

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Reviewed 18, March 2019

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JOSEPH LEWIS

JOSEPH LEWIS

1 Review

Level 1 Contributor

"Warm welcome "


It was like going home after being away for a long time!!!!!😀

Listen Review
Reviewed 17, March 2019

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Jennifer Behne

Jennifer Behne

1 Review

Level 1 Contributor

"More aware of smoking rooms online"


Didn't realize the hallway and my room would both stink of cigarette smoke. The inside of the dishwasher handle was sticky and dirty. The handle that goes outside to the balcony is very loose. The doors need clean and painted along with the walls. The big chair arms are ripped.

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Reviewed 16, March 2019

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ANDREW FRANKOW

ANDREW FRANKOW

1 Review

Level 1 Contributor

"Nice place."


It was a nice place to stay. Employees were very nice and helpful. Room was comfortable. I got a good night's sleep. I will stay there again and would recommend this place to others.

Listen Review
Reviewed 11, March 2019

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LESTER ALBERT

LESTER ALBERT

1 Review

Level 1 Contributor

"Good value stay"


I generally stay in downtown Knoxville when there on business but all of my normal hotels were booked so I chose something close to the interstate as I had to drive towards Lexington when there. Let's be honest. This is not a 5 star, full service hotel but as a place to sleep, it fulfilled all of my needs. I was a bit surprised when I checked in to find out that housekeeping is not included in the rate and that I could choose when and what I wanted. I picked what I thought was full service midway through my stay and was not very pleased when I got back that night and found clean towels and that was about it. The bed was not made and frankly I could not figure out what if anything else was done. The shower in the room needs a little attention. The handle to control the temperature barely did so and it took 5 minutes each morning to find a spot somewhere in between boiling and ice cold. The bed was comfy, the TV channel selection more than adequate. Given its location close to the highway and next to 2 restaurant chains, it was surprisingly quiet. I would happily stay there again having gained a better set of expectations from my stay.

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Reviewed 04, March 2019

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MARSHALL WILLIAMS

MARSHALL WILLIAMS

1 Review

Level 1 Contributor

"Great stay"


Staff very nice, room comfortable.

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Reviewed 03, March 2019

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MARTIN BROOKS

MARTIN BROOKS

1 Review

Level 1 Contributor

"Great room for a low price "


My room was clean & had a kitchen, dishes was way nicer than I expected for a low price! I was pleasantly surprised!

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Reviewed 03, March 2019

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DOROTHY CAPRONI

DOROTHY CAPRONI

1 Review

Level 1 Contributor

"Free stay"


What a great place.

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Reviewed 03, March 2019

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DONNA LANYI

DONNA LANYI

1 Review

Level 1 Contributor

"Comfy beds"


Honestly we just used our room to sleep in but the beds were comfy and the hotel was good. I’d recommend this hotel. Close to downtown and the University.

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Reviewed 03, March 2019

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LEE SOLIS

LEE SOLIS

1 Review

Level 1 Contributor

"As advertised!"


Clean, practical, friendly, & safe accommodations.

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Reviewed 03, March 2019

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NICOLE JOYANN ADAMS

NICOLE JOYANN ADAMS

1 Review

Level 1 Contributor

"Nice hotel "


Staff was friendly and rooms were very clean

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Reviewed 01, March 2019

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KRISTINE RICHARDS

KRISTINE RICHARDS

1 Review

Level 1 Contributor

"Nice Return Visit"


Clean and comfortable. Easy access to and from I-75.

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Reviewed 01, March 2019

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RANDY BEATY

RANDY BEATY

1 Review

Level 1 Contributor

"Knoxville Mainstay"


I loved the fully equipped kitchen. Fantastic staff.

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Reviewed 27, February 2019

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JOSEPH COFFMAN

JOSEPH COFFMAN

1 Review

Level 1 Contributor

"One of the best hotels we stay in "


I enjoy staying at the hotel every time we have work in the area. I usually book from 2 to6 rooms with each job. Linda and Kim are always very nice and extremely helpful. I won’t stay anywhere else when I work in the area.

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Reviewed 24, February 2019

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AMIN WILLIAMS

AMIN WILLIAMS

1 Review

Level 1 Contributor

"Excellent service"


Every time I visit always welcome with great hospitality and they make me feel like part of the family.

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Reviewed 09, February 2019

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Jeff Stephenson

Jeff Stephenson

1 Review

Level 1 Contributor

"TN Trip"


Great rooms and great service

Listen Review
Reviewed 07, February 2019

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ERIC FITCH

ERIC FITCH

1 Review

Level 1 Contributor

"Friendly staff and great room"


The rooms are clean and well furnished and the beds are comfortable. The front desk staff is very friendly. I will definitely stay here again when I travel through Knoxville.

Listen Review
Reviewed 30, January 2019

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ANN BURRELL

ANN BURRELL

1 Review

Level 1 Contributor

"Knoxville Trip"


Friendly Staff, accommodating to needs. The rooms have been clean and smell good upon every arrival. Convenient to UT.

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Reviewed 29, January 2019

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TL GLEEN

TL GLEEN

1 Review

Level 1 Contributor

"Review"


Pleasant