"Home away from home "

Always feel so welcome. The staff are so sweet and make me feel special.

"Lots of Room"

The room was clean, spacious, and the kitchen area was nice. The internet was spotty and there were a few updates needed, especially if one was there to watch TV. The lamps with the charging stations were very nice! The bed was comfortable and there was plenty of room in the bathroom. I would recommend this hotel and stay there again.

"Stopover"

Very clean and easily accessed, lots of parking. Breakfast very limited so we ate at the Cracker Barrel next door.

"Mainstay"

Friendly staff and convenient location.

"A very splendid hotel "

My room is spacious, and clean. . Savannah is such a sweetheart. Check in was a breeze. No reasons to stay anywhere else

"My Stay "

Nice place they never let me down staff is friendly and helpful!!!

"Breakfast"

Breakfast. Would have been better with scrambled eggs, rolls, dry crteal

"Fabulous "

Everyone was very friendly. Savannah was just perfect, very helpful, and welcoming

"Excellent "

Great staff ,nice and clean

"Our stay"

The people at the hotel were so hospitable and friendly. Made our stay so pleasant.

"Nice hotel with lots of restuarants within walking distance."

Nice hotel with plenty of restaurants within walking distance.

"Staff is awesome"

The staff is simply awesome. Kaitlyn at the front desk took care of everything we needed. The hotel is very clean and again the staff was very helpful and friendly. Great place to stay.

"Road Trip"

We were satisfied with our stay.

"Nice hotel"

room was clean, ease to check in. Convenient location.

"My Stay "

Nice place and close to restaurants

"Nice Hotel"

Verry friendly personnel at the check-in counter. Provided a great price for the room available. Room was clean, spacious, and comfortable.

"Great for traveling "

Great location, great service, very convenient

"Savannah is a star"

This hotel is a great play to stay while traveling for extended stays or even a short 2 days. Savannah, at the front counter has been a great help to me any time I come to stay here. She is always nice and friendly, extremely helpful, and very accommodating. I recently had issues with getting my receipt back after my last stay and she fixed the issue in a flash and I received the information I needed. Thank you so much for employing her, she deserves a raise. I will definitely be recommending her and this location as a great place to stay in Knoxville tennessee.

"I'd recommend"

We stayed at Mainstay Hotel in Knoxville for 2 nights. The lady that checked us in was very friendly, personable and down to earth. She made us laugh and feel welcomed. The room was clean, everything worked, the shower pressure was just right and hot the way I like it. We used the laundry facility which was clean and working. and checkout was a breeze. I would recommend staying here. We actually cancelled at a Rodeway Inn on the other side of Nashville where it was a NIGHTMARE but had a decent rating.... And Stella, at the Choice # cancelled and rebooked us at Mainstay with ease... Smooth transition. The only thing was I had to call choice today to get my points added on because Rodeway Inn didn't even have us as staying one night... Weird because we were charged for the 3 nights but the 2 nights hasn't been refunded as of yet to our bank account. Anyway, Mainstay Suites gets a FAB review from us.

"Our stay"

Great room!! Very friendly people!

"Adequate"

Friendly and efficient staff ! Close proximity to the interstate on one side an Hooters traffic on the other side

"Pleasantly Stunned"

Having horrible experience and reading horrible reviews of hotel rooms in my price range, I booked a room with Main Stay based on a recommendation to me. I pulled in to a clean parking lot still skeptical. I received my key with a quick orientation to resources by a kind, friendly, un-rushed employee at the front desk. Still skeptical, I went up to my room through a well maintained and updated halls and elevator. I opened the door to my room without too much trouble (learning curve on my part) and my jaw dropped. I was able to receive a lower rate but even at the full rate, the room was not just clean and fresh, it was beautifully designed and a huge value at an affordable price. Between the room and the staff I felt I was safe and among the competent. I will look for Main Stay Hotels FIRST where unavailable, and will look among the list of Choice Hotels where it is not available. Still stunned it all went so well. After the second night, I was utterly rested in my hectic schedule.

"Knoxville Mainstay"

Stayed one night with the family. We had no issues and were provided extra towels upon request.

"Good place"

Has everything you'd need. Hotel staff were very friendly and accommodating.

"TN visit with family "

Savannah checked us in and was great. Beds comfortable and room clean.

"Over night stay, passing through to South Carolina "

The room had everything we needed for an overnight stay for a family of four!!

"Not impressed this trip!"

I've stayed here many times for business, and have always had a 5 🌟 stay! This stay was for leisure/ vacation, with my wife. I told her how great this place was. Only to be disappointed. Arrival was great. Savanah at the front desk was very friendly and welcoming. Had a little problem with the room assigned but Savanah quickly resolved the problem. The room was very spacious, well furnished and very clean. The balcony needed a serious cleaning though! Breakfast was also VERY DISAPPOINTING!! One piece of sausage, less than a scoop of scrambled eggs and 3 biscuits!! I have pictures which I will be posting on Google Maps. When I asked the front desk clerk (not Savanah) about it, she said someone would be in soon to take care of it, and that "she " didn't do Breakfast!!! After waiting for 20 minutes and no one restocked Breakfast, we went back to our room, packed and left. Thank goodness Cracker Barrel knows how to serve Breakfast!! May stay again for work, but not leisure again!! My wife was very unimpressed!!

"Work"

Great people nice place

"Great"

Beautiful hotel, very nice people

"Home away from home "

Kaitlyn is always so helpful and friendly. Always welcomes me with the Biggest smile!!

"Nice place"

I have stayed here before and will do it again.

"Home away from home"

The staff is awesome. They go above and beyond to meet your needs. The suites have all the amenities of home. Nice kitchen, big room and balcony with a view.

"Home away from home "

Fantastic friendly staff. Always accommodating and a joy to talk to the people who work there.

"Savanna did nice work "

The lady at front desk savannah she’s really nice work with people she needs a race to she deserve it

"Trip"

Everything good

"Nice place for a night "

Great location right off of 75, the whole family stayed for UT graduation and it was a great location. The beds were comfortable and having a balcony was nice... but the best part of our stay was the night manager Savannah!! She was welcoming, kind and went above and beyond to make sure we felt welcome, thank you again Savannah!

"Loved our stay"

Great hotel. Staff is very good. Two of the staff, Savannah and Kathleen in particular were outstanding.

"Stay"

The room are very clean and comfy. Front desk is very pleasant.

"Not very satisfied "

The hotel room was nice and big but lacking in accommodations that most hotels have. There was only a small shampoo in the bathroom, no conditioner or lotion like most hotels. Also we were required to take dirty towels and washcloths down to lobby before we could get clean ones. I have never heard of such as that. There was no 24 hour coffee in the lobby. I was told that’s why they put coffee makers in the rooms. The breakfast was a big let down as there was never a good supply of any of the few items they served. Had to ask for coffee and coffee cups. The rooms were not very clean, dirt and stains on the walls and ceiling. It was supposed to be a smoke free hotel but elevators reeked of cigarette smoke.

"Good job"

Very clean, staff was very professional.

"A pleasure to stay at main stay"

Exelent

"Always reliable "

As always, friendly staff and a clean, comfortable room.

"Pleasant stay"

Location was great, rooms were comfortable, breakfast was adequate Would stay again

"Our weekend April 21-23"

Booked a smoking room apparently even though when I booked it said nothing about it being a smoking room and I was in there with two children on a sold out weekend and nobody took the liberty to switch us around with anyone. Coffee maker didn't work in my room and our keys were constantly deactivated and had to get them reset several times. The lady that worked the desk was very nice but the man that works nights and that sets up breakfast was very rude and unfriendly.

"Visiting our niece"

Great service!!!

"Home away from home"

Quiet , Clean , Comfortable ... Always a good stress-free stay .

"Yet again, another great stay"

This was my 5th visit to this facility. As always, the staff were great and very helpful. After an initial confusion, my room was sorted out to reflect my reservation, and upgraded to more than expected.

"Staff"

Savannah was very friendly and helpful

"April stay"

The stay was good.

"Home away from home "

Thanks for being friendly fun staff. I enjoy every time I stay there

"Nice staff and location"

Our room one the first floor was nicely appointed. It was clean, but had an odor. We were told it was the cleaning products used.

"A comfy stay"

Having the small kitchen area with sofa and extra TV made the stay extra comfy. I don't sleep well in bed all night and needed a space to move to. I'm still on a mission for recliners to be offered, but for now I'm travelling with my own recliner.

"Amazingly good !!!!"

As European and traveller across the world, I have to thank everybody on MainStay Suits for their hospitality ! Excellent value for money !!!!!

"Stay in knox"

The room was very clean lot of extras but the bed was very awful I did not get no sleep that night the bed was extremely hard I do not recommend room 117

"Home away from home "

Always friendly and make me feel welcome

"Comfortable Clean "

Staff super friendly staff and gave great suggestions how to enjoy our stay in Knoxville with places to see. Room was clean and soft bed was comfortable. Breakfast was ok but with the in room kitchen you can add items easily or walk next door to Cracker B. Lots of restaurants you can just walk from the hotel. A nice basic hotel in an easy location.

"Excellent "

Great place to stay

"evaluation of room"

This was a wonderful place to stay.

"Very friendly and helpful "

The lady at the front desk was very nice!

"Clean room and quiet"

Breakfast was not as tasty as other hotels. Fresh fruit would be a nice addition. Suite was roomy and clean. Missed not having a hot tub or an indoor pool. Fitness room was not available during my stay.

"Business Trip"

The front desk clerk was very helpful and very knowledgeable and nice

"hotel"

great place

"My stay "

Everything went well nice stay

"Nice and clea. Great location for travellers "

This is the 3rd time I am staying here. Nice and clean. Friendly staff.

"Another stay in Knoxville Tn. "

Another stay with smiling faces and a good rest 👍

"My stay again "

Staff is friendly and courteous and I always get a good rest!!!

"Comfortable Stay!"

What can I say! This place was more than what I expected previously looking at the reviews. I know some visitors have different stay experiences, but mine was great. Was her to lay a love one to rest and not one time I had to worry about my hotel stay. Our room was CLEAN, Hotel Manager on duty (Ms. T) was so accommodating and such a Sweetheart, the surrounding area has many eating places to choose from, no loud noises in the hallways and did I mention the room was CLEAN?!?! I only gave a 4star for the rooms because the restroom could use a little cosmetic touch up. And for the price I feel it’s worth several more visits. Thank you Mainstay for a worry free and comfortable stay!! See you again soon, Happy Customer!

"Hotel Room"

Our room was spacious, but the rug had not been vacuumed. There were food scraps and bits of paper on the rug throughout the room. The refrigerator had left over food in it. We had only lukewarm water in the sink and shower.

"My stay Jan 23"

They go out of their way to make sure my stay is pleasant and restful!!

"Review"

Good service Good location Rooms above average

"Knoxville 2"

Everything was great. One minor complaint - the doorstop for the room door was right outside the bathroom door on the floor and was very easy to stub a toe on or to cause a trip and fall (room #305).

"Knoxville Mainstay Suites"

Great room for the price of $94, giving full kitchen, work space, and large bathroom. The coffee maker did not work (notified front desk), yogurt was out of date (notified front desk)....but plenty of other choices. Right off I-75 and will definitely stay again.

"Nice room and friendly staff."

Check in was great after a long car trip. Savannah is a great receptionist. Note that this trip was January 2023, however your year window is not updated on this site.

"Excellent"

excellent?

"Stay fine"

Fine. Disappointed the work out center was closed. Breakfast was ok. My bathroom could have beed cleaner. There was no dish soap to wash dishes.

"Exelente servicio"

Buena atencion

"Pleasant Holiday Visit"

As always the staff was friendly and helpful. Savannah, one of the desk people, even checked her own wallet to provide change for the washer and dryer when the desk had no change. We have stayed here a few times and will continue to do so when we visit family in Knoxville. Thank you

"Overnight Stay "

Traveling home from east coast to midwest after Christmas 2022, we needed to stop earlier than planned due to snow. We were super glad Mainstay suites, this hotel had one non-smoking room left. I called tired and whining and Savannah cheered and perked me right up with her pleasant, friendly communications even telling me I could whine on her shoulder when I got there. The ladies that checked me in and out the next morning were just as friendly and helpful. The lobby and hotel were clean. The room was clean, the bed was comfortable, best wifi I ever had at any hotel. Having a kitchen was nice as well. The room and bathroom are showing their wear and tear and need to be updated but I would stay there again.

"Nice spacious room"

Beds very comfortable. Room very spacious for 4 adults

"work travel"

nice hotel good amenities and clean room

"Work"

Awsummmm vist , Southern Hospitality at its finest

"Excellent "

We had to leave a hotel the same night as the check in due to not feeling safe there and the uncleanliness. Thankfully we found the Mainstay in Knoxville. It was extremely, clean, comfortable and affordable. Would recommend to anyone!

"my stay"

A nice accommodation, with good beds, a full size refrigerator and good size room. Could be suitable for several days stay and a small family.

"Great stay"

Nice clean hotel and great value

"Outstanding as usual. "

The location is perfect, a bit over halfway of my total journey. The staff is excellent as usual. The room was clean and very comfortable. Check in and check were flawless again.

"Beast hotel ever!"

Main stays is fantastic. Everything you need in one room. Closest to a time share I’ve ever seen.

"Fabulous "

I had an excellent stay with a great staff and good food

"My stay"

Everything was great.

"Nice"

The place is nice and homey.

"Very satisfied"

Staff friendly. Room clean, beautiful, comfortable bed. Slept very well. Thank you mainstays. Will be back,

"Awesome stay!!"

We really liked this hotel. The room were very spacious and had the “at home” feel.

"My Stay "

Very nice place and the staff is always nice and ready to assist you with something you need.

"Great place"

We always stay here when we have business in Knoxville. The staff is so friendly and the rooms are always great.

"Mainstay on Merchants ROCKS!"

We love this property. The rooms are big and so are the hearts and smiles of the ladies at the front. Savannah is awesome! She went above and beyond to accommodate us and give us what we wanted. Kaitlyn was fantastic as well. And although we didn't have the pleasure of seeing the general manager Kim this visit, we see the results of her hard work and dedication every time we step through the doors of this property. Great job ladies! See you all next time.

"2022 Florida"

Heading to Florida

"Excellent Staff"

Perfect Staff. I had an issue with my tv and Savannah worked a while to get it fixed. She had already been great at check in. All other staff, whose names I did not see, were friendly. Room was clean. Bed was comfortable. Located close to highways.

"Excellent amazing "

Out of all of the choice stay hotels that I have stayed in mainstay is definitely the best one and amazing service 💜 front desk day shift Night Shift went above and beyond with service

"Great room for a weekend "

Staff is friendly and efficient. Hotel well located. Room clean. Only issue was the in-room coffee maker didn't work.

"Good job"

Check-in was easy and relatively quick. Room was clean. only one wash cloth and the hair dryer would only get warm. Checkout was quick.

"Vols Football Trip"

Nice room. Clean. Parking was good. Good area for food late-night and early morning. There is a shuttle option to Campus for the football game. Only 11 mins from campus. No noise at night time.

"Sept Baby Shower"

Good except that floors were dirty and sticky. Housekeeping could have done a better job mopping them.

"Comfort"

Check in was seamless, very clean and quiet hotel. I had a queen room and it came with a kitchen. This property is conveniently located near a gas station, ten minutes away from Walmart, KFC and McDonald’s. Bed was very comfortable slept well. Bathroom was clean. Would I recommend? Yes.

"Nice place to stay "

Room was clean, service was great and had a good free breakfast.

"Best hotel in Tennessee! "

Very great customer service, staff was very friendly. Best hotel in town.

"Great deal"

Staff very nice and helpful. Rooms are spotless. Very clean discount hotel

",staff"

The staff is exceptional…. One in particular her name is katelyn she went above and beyond her daily duties…. A customer dog died in elevator and she packed the dog out to her car for the lady and offered a vast array of support and empathy…. She needs to be recognized for her valiant effort and support It was main stay Knoxville on merchant dr

"Good place to stay"

This was a great deal for the price. The staff were friendly and the beds were comfortable. Hooters and Cracker Barrel are on either side of the property and other restaurants and shopping were less than 10 mins away.

"Trip to Austin"

Overnight stay in Knoxville TN. Front desk staff friendly and efficient. Room had full size refrigerator with dishwasher and cooking burners . Shower was a little awkward. Just a slab of concrete on level with bathroom floor. Water all over the floor. Hot breakfast in the morning. Picked over by 8:00 when we arrived. Counter full of half used items. Did not refill any other food. Coffee 😩

"Great 👍 "

Everything your staff did was to make my stay pleasant

"Great people and great rooms"

Very goog

"Nothing fancy but a great value"

Our first time at any Mainstay but won’t be our last. We were greeted by a very friendly and informative front desk clerk, Savannah. The rooms were clean and fresh smelling. The beds were comfortable. The bathroom was well stocked with fluffy towels and plenty of soap. The hot breakfast was adequate. What more could you ask for overnight lodging?

"Nothing fancy but a great value. "

This was our first time at a Mainstay but it won’t be our last. Spacious rooms are basic and very clean. Bathroom well supplied. Kitchenette had everything one would need. We only used the refrigerator. Special thanks to Savannah for being so friendly and informative.

"Vacation "

It was a very nice hotel

"Family Trip"

Very friendly staff. The best thing about the hotel neat and clean.

"Loved it"

Great service, very clean, quiet stay

"Very Nice Hotel"

Rooms were clean and functional. Staff was excellent, willing to provide assistance. They were very friendly even though they were busy.

"Nice"

Nice clean rooms friendly staff

"Good quality good price good people"

Nice clean 1st floor room with a breakfast included. Front desk attendee Savannah was very kind and helpful. Free parking

"Great Hotel"

Nice hotel. Had a nice kitchenette. Room was huge. Breakfast was good. Only thing I would suggest would be a bigger TV in the room.

"Excellent "

👍

"Work stay"

Great service, and friendly people. My room was clean and neat, highly recommend this place to anyone.

"One Night Stay"

Room was clean, updated and a good size. Staff was very friendly and hospitable. Location of hotel was right next to two essentials for me on this trip...coffee shop and gas. Hotel overall was very clean and as a single mom traveler, I felt completely safe there. Fyi...there is no pool.

"Home away from home "

Staff are always super friendly and attentive to my needs. Very accommodating for everything and clean rooms.

"Enjoyable stay"

Very friendly staff and good value!

"Clean room, friendly staff "

Front desk was very helpful, room was clean and reasonably priced.

"good stop"

good stop with clean rooms and easy to get too

"Great stay"

Very nice and clean. Staff very friendly

"."

Good pace to stay for the money.

"My stay"

We were traveling through when my husband had a stroke..my son and I have had to stay in the hotel for an extended amount of time while my husband is in the hospital. It has been extremely stressful and the staff at the hotel have been so compassionate and helpful. I am very appreciative of their kindness. Extraordinary people!

"Review"

We had an amazing stay at the hotel! The front desk staff was amazing and very helpful and informative. The room were very clean and nicely organized. Would definitely stay at the hotel again if i am back in the area. Special kudos to both the front desk ladies that served me with a smile on their face! Keep up the wondeful work and hope to see you again!

"trip to see family"

saw family

"MainStay"

I had a King suite and loved it

"Home away from home"

This location has gone above and beyond to be sure my stay is always good .

"Girls Trip"

Overall this was a great hotel with easy access to the high way and great restaurants around the area. The only down fall I would say would be the complementary breakfast. Everything is microwaved and not very good. We ended up going to cracker-barrel and Starbucks after day 1. Also there is no oven so plan on that if you are cooking. The beds are so comfy! And staff was amazing. Our TV was glitching and they replaced it right away! Laundry services are not the greatest either, you are better off going to a laundry mat.

"Great stay"

Very convenient to restaurants, rooms very clean

"1 night only"

First grade room. Very nice service and staff

"Nice clean place, but lacking with breakfast"

The location of the hotel was easy to get too. There were no trash cans on the property which was pretty dumb, especially being a pet friendly hotel. The hotel was clean and smelled nice though. We expected a nicer send off with breakfast for the price we paid.

"Great Hotel "

Was a great place to stay in Knoxville

"Special request"

The room was very nice and the bed was very comfortable. I requested a handicapped accessible room with a walk in shower and was told that I got that upon reserving the room. The room was handicapped accessible but was NOT a walk in shower. That was what I needed the most. Also I went to breakfast about 8:30 and food was skimpy and dried out. No coffee. Since it was near cut-off time at 9:00, I guess they weren’t going cater to the guests, myself and several others. What was there was it, period. The side door to take my pet out was only available to go out but the room key re-entry was broken so I had to go all around to the front door to re-enter. Small things but still irritating.

"Great service!"

The staff in this particular hotel were friendly and efficient.

"Roo visit "

Good place to stay. Key cards don’t work half the time.

"Perfect Stay"

We were almost sad that we were only staying for one night. Loved the full sized fridge and stove. We could easily have stayed for a week. This location was the perfect stopover for our family of five's trip to Florida, from Michigan.

"The best of Choice hotels in Knoxville "

This hotel room is very clean and the staff are very friendly. We stayed here for a night as part of our journey and we and our pet liked the room.

"Concert Weekend"

Perfect for what we needed!

"Very nice stay."

The front desk clerk was very nice and helpful. The room was a bit worn and could use attention. Overall pleased with the overnight stay.

"Great location "

Room could stand an update, but was clean & comfortable. Easy access while traveling on 75.

"Hotel that suited our travel needs and more."

The room kitchen was the best feature!

"Security"

Room very clean. Had essentials at the ready. Was surprised & pleased with dishwasher. Staff ever ready to assist. Good overall experience.

"Irk stay"

Very nice place, clean and comfy.

"My Knoxville stay "

Staff always Helpful and Courteous as usual

"Everyone there was polite and the room was clean and breakfast was delicious."

Everyone there was polite and the room was clean and breakfast was delicious.

"Wonderful stay"

Nice place to stay

"Great Choice"

Nice hotel for a good price.

"Good Stay"

Quite impressed with my staying. Nice clean rooms and good hot breakfast.

"Clean hotel friendly staff"

.

"Nicely done!"

Check in was a pleasure with a very pleasant young woman. Room was a king w/balcony and was clean and odor free. Bed very comfortable, Full size fridge/freezer, stovetop, microwave and dishwasher. Pots, silverware and plates. Heater was equivalent to a kittens breath, but eventually did the job. Outside noise was sometimes noticeable, but minimal. Slept like a baby all 4 nights!

"Great place yo stay"

Always friendly service with a lot of eating options within walking distance.

"Great stay"

More the adequate

"A Little Disappointed"

I have stayed at numerous Main Stay's although this was my first time at this location. The room itself was nice and comfortable. Well stocked with towels, (1 shampoo/no conditioner), 2 disposable coffee cups but no disposable water cups. The elevator area didn't look clean. The elevator smelled of a strange food odor (every time I was on it). The heat/ac unit in our room seemed very loud while running and I was unable to sleep well either night :-( We were located in a room that could hear the interstate road noise. If the tv was on in the bedroom it was ok but when trying to sleep, it was too loud for me but didn't bother my spouse. We were on the side facing the Cracker Barrel.

"Dec 31 - Jan 1"

Nice room in convenient location.

"I travel a lot for work but the Mainstays and Suites on merchants drive was more then superb thanks"

I travel a lot for work but the Mainstays and Suites on merchants drive was more then superb thanks to Kim and Savannah at the front desk. My room was exceptionally clean and any accommodations I needed was met with high regards to my needs. I would recommend this hotel to anyone staying in the Knoxville area. I was visiting family for the holidays and needed to extend my stay on two different occasions and it was done with ease. I really enjoyed the balcony and breakfast they had available. They will continue to have my business any time I come to town, and side note- great job on the front desk attendees who were nothing short of polite and professional. Great place!

"New Years Eve"

The hotel was clean, breakfast was very disappointing yesterday

"Christmas 2021"

👌

"visit"

good location friendly staff

"Mainstay retreat"

Great staff. Clean rooms

"Stay"

Nice place, very clean

"Extremely happy"

We where here myself my husband and kids for 4 months . These people are amazing they are very attentive and caring always where a smile . The cleanliness was amazing all of this team seemed to be more like family then employees they work very hard to keep you happy and do a grate job trying . Thank you all for all you had done for us .

"Great stay "

Great stay

"Hot water "

No hot water

"Review "

Very good experience for our needs. Extremely spacious. Needs some derp cleaning- floor corners, etc. Ww will very likely be back.

"Inexpensive14 Day Work Visit"

Needed an inexpensive but nice place to stay for 14 days. By no means are these rooms top quality but they have what you need with a refrigerator, microwave, cooktop, and dishwasher so you don't have to eat out. Fitness room was adequate. Staff was nice. Free breakfast offerings were not great, but good enough. Worked just fine for the stay and kept my expense costs down.

"whole stay worth it"

This Mainstay is super clean and the staff members are absolutely amazing as well. The breakfast buffet in the morning is delicious and makes the whole stay worth it

"best internet so far"

internet 10/10 speeds somewhere around 200+mbs, sleep 8/10, room 9/10 overall amazing experience will stay again staff was friendly...

"Excellent!!!!!"

We had an exceptional stay and would LOVE to come back again. Used Choice points.. The room, the breakfast, the lobby, location.....everything was wonderful!

"Pleasant stay"

Convenient location! Room was large, roomy, comfortable, and clean!

"Great place to stay"

This hotel is very nice. The rooms are clean, comfy beds and Tania was our receptionist she was great!

"Would recommend"

The rooms were nice, spacious and clean. Convenient to downtown Knoxville & Neyland Stadium. The only negative thing I have to write is we arrived in the afternoon, paid and signed receipts and got our room keys. Left and eventually got back around 2 am... The man working the front desk at that hour bombarded us and kept telling my friend and I that our payment had been declined and that we needed to pay and give our card again. Sometimes stuff like that happens, I understand, but he wasn't listening to what we were saying. We had literally paid that afternoon and signed documents. Of course I was getting aggravated because 1) its 2 a.m, we were beyond tired and obviously ready to go to our room 2) it's disrespectful and unprofessional the way this man was going about the situation. Eventually, he was "kind" enough to say we could figure it out in the morning, but as far as I was concerned - this was their problem now. If our card actually had declined, then why did we sign our receipt and given the room keys? Moving forward to the next morning, there were no issues because the payment had been made. On top of that, the one room key we were using that night wasn't working, so I had to go request another one, and he acted like I was lying when I said they key wasn't working and asked where the other one was - like if I didn't have the other one, I wouldn't be asking for a new one. He was the only complaint that I have and like I said, I understand you're trying to do your job, but read the room buddy and maybe not be so aggressive.

"Thanksgiving Weekend 2021"

I loved everything except one major thing, our room door. We had to really slam it to get it to stay closed whenever we left. The deadbolt worked well but whenever we left we had to slam the door and bother neighbors to get it to latch. That was an issue, our only problem but an issue.

"Pleasant stay"

Friendly service

"Great night's sleep."

This motel is in the perfect location. There is a hooters on one side and a cracker barrel on the other. The room I stayed in was clean and had a full kitchen, which I didn't use. I will definitely be staying here again.

"Home away from home "

Stay at this Mainstay very often and rooms are always clean and comfortable. Jay and Kim are fantastic!!!

"Good clean rooms. Would stay here again."

Good clean rooms. Would stay here again.

"Trip"

Great location, clean room. Reasonable priced.

"Overnight stay"

Would have given a 5 but went to make coffee and the coffee maker was disgusting. It was rusted out and dirty. Otherwise everything was very good.

"Very good to have a kitchen and a balcony. Very nice room and bathroom. Our stay was very nice."

Very good to have a kitchen and a balcony. Very nice room and bathroom. Our stay was very nice.

"Big and spacious rooms with full kitchen "

Wonderful stay. Nice big and spacious rooms with full kitchen. We stayed in Suite king bedroom and it was awesome stay like home. Safety and security in the motel was very well taken care of and cleanliness in the room was nice. Newly renovated rooms made our stay happy and nice.

"Very clean and modern!!!"

I will stay when ever in the area an need a room!!!

"Overall good "

Our stay was good. Other than small amount of mold residue in the shower caulk we were pleasantly surprised that the room and hotel were clean. The young lady Savannah who had only been working there a little over a week was very friendly, kind and professional. She definitely is a great customer relations person and can handle situations very well.

"Comfortable and Clean"

The room was comfortable and clean. Having a continental breakfast in there breakfast area was icing on the cake for us. So thank you.

"Awesome hotel Stay"

Awesome hotel Stay

"Football Time in TN"

This is our “go-to” hotel during football season.

"Great stay"

Loved the hotel, service was excellent

"Great place to stay"

Cleanliness of the room was great! Front desk service was fantastic both checking in and checking out. I was there for a business trip and the location of the hotel was only 8 mins from the business location which was perfect.

"KnoxvilleTN"

One nite stay

"Felt like home"

Our air conditioner in our home was broken so we decided to stay at a hotel for a couple days while it was being fixed. This is by far the BEST place I have stayed!! The full kitchen in the room makes it feel like an apartment and not just a hotel. It felt like home!! Didnt want to leave :)

"Clean and updated "

Kim and Ken are awesome!! Rooms are always clean and beds are comfortable.

"Clean comfortable and quiet 🤫"

Clean comfortable and quiet 🤫

"First Class Hotel"

The room was so efficient and roomy enjoyed the stay

"Great hotel"

I loved it

"This place was very clean"

This place was very clean, the bathroom had blood all over the place witch is very nice, and while we were staying here a drunk guy busted down our hotel door, and stayed my cousin in the neck, he would later die due to bloodloss, great hotel 10/10

"Great customer service"

The staff are very helpful and friendly. The only thing I didn't like was there was the smell of marijuana on a non smoking floor every morning.

"My Stay "

Very nice hotel, clean and with in walking distance from restaurants. Also the stars above should all be gold! Tried but they didn't stay gold.

"Cool stay"

Exlant service Hospitalty.

"Best 5 stars "