SureStay Hotel by Best Western Ukiah

  1720 North State Street, Ukiah, California, 95482 USA
+1 (707) 462-5745    support@reviewter.com
Hotel Website

29 Reviews from our Reviewter Community

Traveller rating

Service
location
Rooms

Traveller type

Business      (17)
Couples      (3)
Family      (3)
Friends      (3)
Solo      (3)

Language

English

Travellers Reviews

Vern Gibson

Vern Gibson

1 Review

Level 1 Contributor

"Great value"


The rooms are nice large and clean. A good location. The breakfast however could have been a little better

Listen Review
Reviewed 30, May 2023

Response from hotel:-
Dear Gibson, Thanks for the stay and the positive feedback.We will definitely address your concerns about the breakfast. Guest feedback is essential for us to improve our services. You can expect a further improved stay next time. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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Ramon Gonzales

Ramon Gonzales

1 Review

Level 1 Contributor

"Great value"


Was good clean rooms!!!

Listen Review
Reviewed 18, April 2023

Response from hotel:-
Dear Ramon, Thank you for the stay.I am overwhelmed to see your remarks and sharing of your satisfaction with our hospitality. We are privileged in inviting visitors like you and offering the absolute best services. Hope to see you back soon and we will make your next stay another extraordinary experience. Sincerely, Hotel Manager

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Victoria May West

Victoria May West

1 Review

Level 1 Contributor

"Accommodating staff."


Accommodating staff. Professional and polite. Beautiful room and amazing beds.

Listen Review
Reviewed 25, March 2023

Response from hotel:-
Dear Victoria, Thanks for the stay. Hearing such positive feedback from you is very much encouraging.Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

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Becky Albrecht

Becky Albrecht

1 Review

Level 1 Contributor

"The breakfast is good, lots of varieties."


Nice place. Friendly front desk staff. Room was clean and updated. The sheets were fresh and soft. The bed was made well. The shower had really strong water pressure and the tub is huge with lots of room. Loved the Matrix shampoo and conditioner! The breakfast is good, lots of varieties.

Listen Review
Reviewed 14, February 2023

Response from hotel:-
Dear Becky, It is extremely gratifying to see that your stay was satisfactory.Your appreciation of the staff and the breakfast are highly encouraging.This will surely motivate us to raise the service benchmark.Thanks for your generosity and being our preferred guest.We expect many more opportunities to host you. Sincerely, Hotel Manager.

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Renae Krug

Renae Krug

1 Review

Level 1 Contributor

"Quiet, Great value"


Quiet, Great value

Listen Review
Reviewed 20, January 2023

Response from hotel:-
Hi Renae, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your positive comments and are happy to hear you had a pleasant stay with us. We are waiting to welcome you back soon! Sincerely, Hotel Manager

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James Jackson

James Jackson

1 Review

Level 1 Contributor

"business needs a convenient location."


The best hotel in the area for my business needs a convenient location.

Listen Review
Reviewed 16, December 2022

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Helen Valsamis

Helen Valsamis

1 Review

Level 1 Contributor

"The surroundings were also very clean."


I had to review this hotel because I wanted to ask if the Hotel Manager was a genius. Whoever is responsible for how awesome this hotel is kept must have an IQ above and beyond 180. Yes, the hotel room did smell like sanitizer when I walked in. But, during a pandemic, smelling it was a scent for which I thanked the Gods. I just opened the windows and aired out the room. The surroundings were also very clean. They had a vending machine that accepted credit cards. I must assume they know the secret that cash will soon no longer exist. The breakfast was so neat, down to the beautifully laid out chai tea bags. Thank you for your hard work and do your best to keep this hotel as comfortable as possible for travelers, especially during an ongoing pandemic. It must not be easy. My last hotel smelled like marijuana and there was a blood stain on my bed sheets.

Listen Review
Reviewed 04, November 2022

Response from hotel:-
Dear Helen, It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. Looking forward to the pleasure of serving you during future stays with us. Sincerely, Hotel Manager

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DANIELLE SANDERS

DANIELLE SANDERS

1 Review

Level 1 Contributor

"Very nice people tho"


Tiny breakfast room, but really great coffee and breakfast. Lots of bacon and eggs, good biscuits, and not so great watery gravy. Very nice people tho

Listen Review
Reviewed 30, October 2022

Response from hotel:-
Dear Danielle, Thank you for the stay and appreciating the location and breakfast. We are very happy to hear that and privileged to have you as guest. We look forward to welcoming you again. Regards, Hotel Manager.

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jessica marie

jessica marie

1 Review

Level 1 Contributor

"Wonderful staff ."


Wonderful staff and the rooms are very nice and clean.

Listen Review
Reviewed 27, September 2022

Response from hotel:-
Hello Jessica, Thank you for the stay and the positive feedback.Our staff always go that extra mile to ensure guest satisfaction.We are privileged to have guests like you.Looking forward to welcoming you again. Sincerely, Hotel Manager.

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Kierstan Quigley

Kierstan Quigley

1 Review

Level 1 Contributor

"It was a great stop for some relaxation before heading home ❤️"


We were on our way home from UCSF to Humboldt county and wanted just a pinch of Vacation before heading home. We got a suite that had the Jacuzzi which was cool, but the breakfast was very good and the king size bed was SOOO comfortable. The front desk staff was very pleasant. It was a great stop for some relaxation before heading home ❤️

Listen Review
Reviewed 05, August 2022

Response from hotel:-
Hello Kierstan, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

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Henry Brzezinski

Henry Brzezinski

1 Review

Level 1 Contributor

"Staff were pleasant."


Clean and reasonably priced. Staff were pleasant. A little far from downtown but knew that in advance.

Listen Review
Reviewed 07, July 2022

Response from hotel:-
Dear Henry, Thanks for the stay.It is encouraging to hear such positive feedback from you.Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future. Sincerely, Hotel Manager.

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Jesus Adonay Lopez

Jesus Adonay Lopez

1 Review

Level 1 Contributor

"Nice hotel . "


Trip type Vacation Travel group Family Rooms: 5 Service: 5 Location: 5

Listen Review
Reviewed 16, June 2022

Response from hotel:-
Hello Jesus, Thank you for the stay and the positive feedback. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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Service
Location
Rooms
john campbell

john campbell

1 Review

Level 1 Contributor

"Rooms: 4 Service: 4 Location: 4"


Rooms: 4 Service: 4 Location: 4

Listen Review
Reviewed 07, April 2022

Response from hotel:-
Dear John, Thanks for staying with us. It was a pleasure having you stay with us. As a hotel, we strive to provide a guest experience that serves a variety of traveler preferences. I hope you will choose us to stay the next time you are in the area. We'll continue to provide you with a great stay when you need it, and you're sure to enjoy it again. Sincerely, Hotel Manager

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Morris Harrison

Morris Harrison

1 Review

Level 1 Contributor

"But all and all Awesome to quiet tho!"


Easy to check-in very nice staff! Kinda hard to hear with the traffic but you can just call once your in your room! Next time I definitely am getting none smoking room I don't smoke inside so no point but was gonna smoke my pen so got smoking room must have been chain smoked in! But all and all Awesome to quiet tho!

Listen Review
Reviewed 04, March 2022

Response from hotel:-
Hello Morris, Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we can improve. We shall work further to improve the amenities and hospitality based on your observations.Hope to welcome you again soon, Sincerely, Hotel Manager

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Dawn Tolle

Dawn Tolle

1 Review

Level 1 Contributor

"I really like this place and the staff"


I really like this place and the staff

Listen Review
Reviewed 14, February 2022

Response from hotel:-
Hello Dawn, I am very pleased to see your positive comments about your stay. Nice to note the appreciation for the amenities and staff hospitality. We are privileged to have guests like you. Please come back again and have another fantastic stay. Sincerely, Hotel Manager.

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Antonio David Borrero

Antonio David Borrero

1 Review

Level 1 Contributor

"one of the best hotels in the area."


My family loved staying there. Very spacious, clean and have everything that a family needs. Closer to stores and restaurants. The location is easy to find. My family is very pleased with this hotel, for us it's one of the best hotels in the area.

Listen Review
Reviewed 09, January 2022

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Service
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Rooms
Ashlie Platt

Ashlie Platt

1 Review

Level 1 Contributor

"Rooms were clean. Only stayed one night. It was quite and felt safe."


Rooms were clean. Only stayed one night. It was quite and felt safe.

Listen Review
Reviewed 08, December 2021

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Juana Offenbacker

Juana Offenbacker

1 Review

Level 1 Contributor

"Love Travelodge by Wyndham Way better than super 8"


Love Travelodge by Wyndham Way better than super 8

Listen Review
Reviewed 05, November 2021

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Rooms
Melina Ward

Melina Ward

1 Review

Level 1 Contributor

"Awesome shower and very well"


The woman we talked to at the front desk was very kind and friendly! Even more understanding too! The room was also great and very clean. Awesome shower and very well worth the price for what you get.

Listen Review
Reviewed 13, October 2021

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T.T. Stern

T.T. Stern

1 Review

Level 1 Contributor

"Wonderfull"


Wonderful

Listen Review
Reviewed 05, October 2021

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T.T. Stern

T.T. Stern

1 Review

Level 1 Contributor

"Wonderful"


Wonderful

Listen Review
Reviewed 11, September 2021

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Andrew Condey

Andrew Condey

1 Review

Level 1 Contributor

"good location, fine breakfast, reasonable rates"


good location, fine breakfast, reasonable rates

Listen Review
Reviewed 08, August 2021

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Service
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Robert Wolfe

Robert Wolfe

1 Review

Level 1 Contributor

"Best place to stay in Ukiah. Clean rooms and Great Staff"


Best place to stay in Ukiah. Clean rooms and Great Staff

Listen Review
Reviewed 27, July 2021

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Joe Koler

Joe Koler

1 Review

Level 1 Contributor

"Rooms were very good and clean. Front desk was awesome. The grounds were below acceptable."


Rooms were very good and clean. Front desk was awesome. The grounds were below acceptable.

Listen Review
Reviewed 10, July 2021

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Reggie Barrau

Reggie Barrau

1 Review

Level 1 Contributor

"I wish Covid wasn't in effect. I would have had more fun here."


I wish Covid wasn't in effect. I would have had more fun here.

Listen Review
Reviewed 06, June 2021

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Keith Krasnove

Keith Krasnove

1 Review

Level 1 Contributor

"The staff is helpful and friendly. "


This is my favorite hotel in the Redding California area. It is centrally located near banks, Shasta County offices, Department Stores and grocery stores and of course Starbucks! The staff is helpful and friendly. The rooms are clean, large, and bright. There is a wonderful restaurant next door. The internet is fast. I hope that the hotel resumes breakfast service soon since it has been over a year and all restaurants in the vicinity have dine in service.

Listen Review
Reviewed 05, May 2021

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John E Henderson

John E Henderson

1 Review

Level 1 Contributor

"I liked it"


I liked it

Listen Review
Reviewed 07, April 2021

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Catalina Leyva

Catalina Leyva

1 Review

Level 1 Contributor

"Catalina Leyva"


(Translated by Google) Very nice everything very clean (Original) Muy agradable todo muy limpio

Listen Review
Reviewed 30, March 2021

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Roger

Roger

1 Review

Level 1 Contributor

"Very good hotel overall"


Fantastic hotel! Would recommend everyone I know. Everything and everyone was amazing! It was clean. Everyone was polite, and helpful. They made us feel like family. Can’t wait to come back. This is the perfect location and amenities.

Listen Review
Reviewed 13, April 2020

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