Best Western Plus Palo Alto Inn & Suites

  12507 SW Loop 410,San Antonio,TX,78224,USA
+1 (210) 298-9990    support@reviewter.com
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Hotel Description

Welcome to Best Western Plus Palo Alto Inn and Suites, your first and best choice of San Antonio TX hotels when you want comfortable and affordability. Whether you`re in the area on business or pleasure, you`ll find us convenient. We`re here for you whether you need a hotel near Palo Alto College or the very best of the hotels San Antonio, Texas has to offer in general.

38 Reviews from our Reviewter Community

Traveller rating

Service
location
Rooms

Traveller type

Business      (37)
Couples      (0)
Family      (1)
Friends      (0)
Solo      (0)

Language

English

Travellers Reviews

Ruby Whitfield

Ruby Whitfield

1 Review

Level 1 Contributor

"Great Service"


Love the hotel. very clean and friendly people.

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Reviewed 08, September 2023

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Micaaelaa

Micaaelaa

1 Review

Level 1 Contributor

"Great Service"


We enjoyed our stay. Staff was very nice, especially Victor. Very accommodating. Rooms were very nice and clean. They need have a humid smell to them when we first walked in. Pool was nice although spa jets were not working. Vending machines all empty kinda sucked also but not a big issue. Other than that everything was great.

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Reviewed 03, August 2023

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Jay Stewart

Jay Stewart

1 Review

Level 1 Contributor

"Great Service"


Very friendly staff

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Reviewed 04, July 2023

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Vero Flores

Vero Flores

1 Review

Level 1 Contributor

"Great Service"


Super good, I recommend it.

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Reviewed 04, June 2023

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Rolando Gonzales

Rolando Gonzales

1 Review

Level 1 Contributor

"Great Service"


It was great good breakfast friendly place clean just great service thank you Victor front desk you are a good person

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Reviewed 08, May 2023

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Tony Lazo

Tony Lazo

1 Review

Level 1 Contributor

"great place"


Staff was extremely wonderful, I'm definitely coming back

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Reviewed 01, April 2023

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Elvis galeas

Elvis galeas

1 Review

Level 1 Contributor

"great place"


Our stay here was awesome!!! Great staff! Always greeting with an smile, very helpful and willing to make us feel comfortable and welcome! Thank you to housekeeping Jackie & Debbie Also Clara & Christian at Front-desk Delicious breakfast Awesome location Great price If you are around San Antonio this will be a place you would like to stay !!!

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Reviewed 01, March 2023

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Elenora Jimenez

Elenora Jimenez

1 Review

Level 1 Contributor

"great place"


Clean, quiet n friendly staff. Very nice place to stay.

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Reviewed 01, February 2023

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Martinez

Martinez

1 Review

Level 1 Contributor

"great place"


𝑮𝒐𝒐𝒅 very nice, friendly staff.

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Reviewed 02, January 2023

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Leland

Leland

1 Review

Level 1 Contributor

"Great Service"


𝑮𝒐𝒐𝒅 Breakfast was good and the attendants very nice.

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Reviewed 02, December 2022

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Rene Delgado

Rene Delgado

1 Review

Level 1 Contributor

"Great Service"


Great place ⭐⭐⭐⭐⭐

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Reviewed 07, November 2022

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Sarah Gardner

Sarah Gardner

1 Review

Level 1 Contributor

"Great Service"


Had a great stay! We spent 3 nights there. Staff was very friendly. Room was clean and bed was comfortable. Breakfast was ok for hotel breakfast. I definitely recommend avoiding the jack in the box next door by the way. Pretty sure we got food poisoning from there but the hotel is very close to a lot of different food options and has a microwave and fridge in the rooms too. Pool and hot tub were also great. Definitely will return someday. :)

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Reviewed 04, October 2022

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Elizabeth Williams

Elizabeth Williams

1 Review

Level 1 Contributor

"great place"


One of the best hotels I've ever had. This place is within five minutes of food, shopping, and gas. It's right off the Interstate and major highway. The walls are thin so prepare for that, but the people kept it down for the most part. Donald was awesome at the desk-very helpful and patient. The rep, an older guy, in the morning was very nice and helped me find Wimbledon on my TV. Beds were comfortable, room was spacious, housekeeping was very attentive. I hope to stay here again. The breakfast was standard, but fresh and tasty. Tortillas, beans, eggs, sausage patties, gravy, biscuits, waffles and pancakes, juice, coffee, cereals both hot and cold , fruit and pastries, toast, bagels....worth going down for.

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Reviewed 06, September 2022

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Jackson Duvert

Jackson Duvert

1 Review

Level 1 Contributor

"Great Staff"


Everything was well cleaned and customer service was on it .

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Reviewed 04, August 2022

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Keveen

Keveen

1 Review

Level 1 Contributor

"Great Staff"


𝑮𝒓𝒆𝒂𝒕 𝒓𝒐𝒐𝒎 𝒘𝒊𝒕𝒉 𝒍𝒐𝒕𝒔 𝒐𝒇 𝒔𝒑𝒂𝒄𝒆 𝒂𝒏𝒅 𝒈𝒐𝒐𝒅 𝒇𝒐𝒐𝒅. The breakfast was great. The room was absolutely amazing! It was a great size, lots of space, very clean and very up to date. The staff was friendly and everything was as expected and more. Overall, I would definitely stay there again.

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Reviewed 07, July 2022

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Louis Bowen

Louis Bowen

1 Review

Level 1 Contributor

"great staff"


I rented a room here for 2 nights. Then I started looking at reviews from the place. Was thinking about changing hotels. But I didn't. I don't know what the people with bad reviews got. But the customer service was good. Everybody we dealt with was decent. The rooms were clean. Bed was good. My only issue I had, the hallways were a bit warm. But hey, it was Texas. It wasn't hot, just a bit warm. Can't complain about that. If I go back to that area, it is a place I would stay at again.

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Reviewed 06, June 2022

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Yolanda

Yolanda

1 Review

Level 1 Contributor

"Great Service"


Exceptional It was a peaceful stay enjoyed it staff was awesome when I checked in desk Clerks were awesome customer service Michelle and Jose I will go back any day stuff like that makes customers feel more comfortable!

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Reviewed 19, May 2022

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Mykel Nicole Alderete

Mykel Nicole Alderete

1 Review

Level 1 Contributor

"Very nice hotel. The breakfast is really good! Rooms: 4 Service: 4 Location: 4"


Very nice hotel. The breakfast is really good! Rooms: 4 Service: 4 Location: 4

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Reviewed 07, April 2022

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Erika Valdez

Erika Valdez

1 Review

Level 1 Contributor

"their kind gestures made a world of difference for us."


Yvonne and Shelly at the hotel restaurant went out of their way to help us out. They were extremely helpful and friendly. Victor Lugo helped us extend our stay. He went out of his way to call and notify us, even though he was obviously busy with a large number of guest during spring break. Due to covid we limited access to the room, the cleaning staff still ensured that the we had clean towels and the trash picked up. They respected the fact that we wanted limited exposure because of the baby, but they still made sure we were taken care of. My mother had surgery and I was traveling with a baby, their kind gestures made a world of difference for us.

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Reviewed 26, March 2022

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George Blanton

George Blanton

1 Review

Level 1 Contributor

"Great staff, great hotel. Love it!!"


Great staff, great hotel. Love it!!

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Reviewed 14, February 2022

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Lorene Williams

Lorene Williams

1 Review

Level 1 Contributor

"It was okay. The rooms where what you would expect."


It was okay. The rooms where what you would expect. The only problem I had was that one of the lamps in my room did not work and the remote to the TV didn't work.

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Reviewed 15, January 2022

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Virgil Diaz

Virgil Diaz

1 Review

Level 1 Contributor

"The staff and management were excellent for the duration of our stay."


The staff and management were excellent for the duration of our stay.

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Reviewed 14, December 2021

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Melinda

Melinda

1 Review

Level 1 Contributor

"The rooms are big & very clean"


The rooms are big & very clean . The staff at the office very friendly. Breakfast not so much of variety but good. Overall I was very happy with my stay. just the pricing for a night is too much but worth ur stay.

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Reviewed 15, November 2021

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J. Ibañez

J. Ibañez

1 Review

Level 1 Contributor

"Thanks 👍"


Very Friendly Helpful Staff caring for Everyone coming in and out. House keeper's definitely doing great work in keeping Room's Very Clean. Comfortable, relaxing place. Breakfast Area Staff very friendly Clean area. Thanks 👍

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Reviewed 13, October 2021

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rick suarez

rick suarez

1 Review

Level 1 Contributor

"Good experience everything was close by and breakfast was good will be staying with them again"


Good experience everything was close by and breakfast was good will be staying with them again

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Reviewed 11, September 2021

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T.T. Stern

T.T. Stern

1 Review

Level 1 Contributor

"Wonderful"


Wonderful

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Reviewed 11, September 2021

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Susan Navarro LaFirenza

Susan Navarro LaFirenza

1 Review

Level 1 Contributor

" we had a very enjoyable time and the employees are so fantastic very nice employees"


Other than the ladies that served breakfast who made us feel uncomfortable , we had a very enjoyable time and the employees are so fantastic very nice employees , we will be going back real soon , rooms were clean , and heated swim pool and jacuzzi was great !!! Gentleman that worked counter upon check in was very nice to us also and the house cleaner that walked to the Gas station to give my granddaughter her cell phone she left in room A HUGE THANK YOU !!! hope to see you all again soon , and we will bring our own breakfast ! So we wont have to feel uncomfortable . Great hotel and staff so nice they go above and beyond such great team work and it shows !!!! ***** ,Thank you , susan

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Reviewed 08, August 2021

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James Cormier

James Cormier

1 Review

Level 1 Contributor

"Great Thanx"


Great Thanx

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Reviewed 10, July 2021

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Danica 'Butterfly' Hughes

Danica 'Butterfly' Hughes

1 Review

Level 1 Contributor

"This gem of a hotel is by far the cleanest hotel"


This gem of a hotel is by far the cleanest hotel I have stayed in, in a long time (yes, even pre-pandemic). The beds were very comfortable and the room was well-lit with the natural light from the window. Monica from housecleaning, Thank you for all that you and your people do. The staff is very customer service friendly. Within a few hours, I felt as though I had known Donald (from the front desk) for years, and he has a stellar sense of humor. Thank you for keeping up with my shenanigans, LOL! A stay at this hotel will not disappoint, and when I come back to San Antonio at the end of the month, this is the only place that is on my radar. ~Danica H.

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Reviewed 06, June 2021

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Marisa Casanova

Marisa Casanova

1 Review

Level 1 Contributor

"very nice stay....nice indoor pool and hottub"


very nice stay....nice indoor pool and hottub

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Reviewed 05, May 2021

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Brad Domitrovich

Brad Domitrovich

1 Review

Level 1 Contributor

"helpful front-office staff!"


Incredibly friendly and helpful front-office staff!

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Reviewed 07, April 2021

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Eric Breen

Eric Breen

1 Review

Level 1 Contributor

" Eric Breen"


Friendly and clean. After a nightmare stay in a different location, this was a breath of fresh air. Staff were friendly even in what is an unprecedented number of travelers in the area. This was our last resort to get rooms while traveling for the military and just when I thought they couldn't help us, they ran out to our vehicle to tell us they could get us in. First thing I noticed getting to our rooms is they smelled and looked clean. Everything was serviceable and even the pool is open. Aside from some general maintenance around the property, it's exactly what we needed when we needed it and a pleasant surprise.

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Reviewed 30, March 2021

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Dan Parish

Dan Parish

1 Review

Level 1 Contributor

"Dan Parish"


Clean and awesome beds well worth the stay

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Reviewed 27, February 2021

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vicki anderson

vicki anderson

1 Review

Level 1 Contributor

"Great stay."


This Hotel goes above and beyond to make sure the guest's are taken care of! To their clean rooms to their great Breakfast Tacos this is a stellar place for any traveler to call home for a time. The Staff are top notch and all about the guest's comfort. Don't Hesitate to give them a visit you won't be sorry!

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Reviewed 04, January 2021

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zach griffith

zach griffith

1 Review

Level 1 Contributor

"great stay."


Always a great experience with Best Western. Our room was spotless and comfy. The free breakfast is great, decent selection of food. Always some one at front desk to help with any issues.

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Reviewed 14, December 2020

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chris v

chris v

1 Review

Level 1 Contributor

"great stay."


Good customer service the manager and employees are great i stay here all the time at least 2 times a week i been coming ti this place only in san Antonio for ive a year now the guys are always great and great parking i always have alot of cars on ny trailer and the security is great they keep everthing safe

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Reviewed 21, November 2020

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Gary Konklin

Gary Konklin

1 Review

Level 1 Contributor

"Great stay."


t was real friendly and accommodation was great rooms were real clean it was wonderful

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Reviewed 30, October 2020

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Shawn

Shawn

1 Review

Level 1 Contributor

"Nice"


It was a nice stay here.I will definitely recommend this to all.

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Reviewed 10, April 2017

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