Quality Inn a hotel in Westfield MA

  2 Southampton Road, Westfield, MA, US, 01085
+1 (413) 568-2821    support@reviewter.com
Hotel Website

125 Reviews | #Top ranked hotel in Massachusetts

Hotel Description

Welcome to the Quality Inn, a clean and comfortable hotel in Westfield, MA that you`ll enjoy visiting again and again. We`re pleased to be the best hotel near Westfield State College and a great choice for business and pleasure travelers alike.

125 Reviews from our Reviewter Community

Traveller rating

Service
location
Rooms

Traveller type

Business      (27)
Couples      (23)
Family      (48)
Friends      (13)
Solo      (14)

Language

English

Travellers Reviews

Rod Powers

Rod Powers

1 Review

Level 1 Contributor

"That's life."


Matt always treats me good, the prices are ok....that's life.

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Stayed at   11/2020

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Foster Kerrison

Foster Kerrison

1 Review

Level 1 Contributor

"Excellent site."


Excellent site. Personable staff and good value. Recommend it.

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Stayed at   08/2020

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jorge

jorge

1 Review

Level 1 Contributor

"great"


clean

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Stayed at   11/2019

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Aileen

Aileen

1 Review

Level 1 Contributor

"Customer Service WOW!"


Heidi from Westfield was awesome in accomodating us with my older parents and our dog in obtaining first floor reservations for our stay. My parents are coming in from California for our daughter's Nursing Pinning Ceremony and graduation from Westfield State University. One less thing to worry about...SOOOO appreciated!

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Stayed at   05/2018

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Shawn

Shawn

1 Review

Level 1 Contributor

"Nice"


It was a wonderful stay here.Will recommend all.

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Stayed at   08/2013

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Guest

Guest

1 Review

Level 1 Contributor

"Good stay "


Stay here week ago not a bad little place at all very quiet and not too many people around the front desk person was so nice and sweet i believe her name was Adonis could be wrong, rooms were nice and clean and breakfast was awesome no complaints here

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Stayed at   01/2017

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KRISTIN SMELTZER

KRISTIN SMELTZER

1 Review

Level 1 Contributor

"Great for the price"


Both people at the front desk at check in were extremely friendly. Hotel and room were very clean. Did have a bit of an issue with some noise but nothing to get bent out of shape about. Overall great stay.

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Stayed at   03/2016

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KAREN WEST

KAREN WEST

1 Review

Level 1 Contributor

"Excellent choice"


Our stay was comfortable clean and enjoyable Location was right off the pike front desk was exceptional.

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Stayed at   03/2015

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DENISE MAMOS

DENISE MAMOS

1 Review

Level 1 Contributor

"Comfortable and Clean"


Great for a one night stay while visiting my daughter at college. Clean, easily accessible and friendly staff made the stay enjoyable. Spotty internet a bit of a hassle but no big deal.

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Stayed at   03/2015

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Lisa Demko

Lisa Demko

1 Review

Level 1 Contributor

"Not worth the money - terrible"


Convenient location but not worth the money. "Remodeled" old motel. Room had back door butting against a walkway and street. Door knob was loose, we put the chair up against the door at night. The heat was either 80 or 60, nothing in between. The bathroom door would not shut, the sink linked all over the counter when faucet turned in, bathtub was moldy - pink and black mold and water leaked all over the floor. Will never stay here again.

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Stayed at   03/2015

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MANUEL MELENDEZ

MANUEL MELENDEZ

1 Review

Level 1 Contributor

"Wonderful"


Good..

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Stayed at   03/2015

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Nicole Schwelm

Nicole Schwelm

1 Review

Level 1 Contributor

"Friendly, helpful"


The room was clean and had the basics; there was no eating table other than the small desk and I had to move the coffee maker to plug it in. However, staff were friendly and helpful; I thought my cat might have slipped out of our room into the main hotel and cleaning staff helped me look with a good sense of humor about it (my cat was sleeping under the headboard of the bed). When my kids and I went for complimentary breakfast the man at the desk put fresh breakfast sausage on as soon as he heard my daughter say she liked it. Very conveniently located right off the mass pike (I-90); a good stopping point on our journey from southeastern Massachusetts to central New York.

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Stayed at   12/2015

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Jay Marek

Jay Marek

1 Review

Level 1 Contributor

"great stay very clean "


The rooms were very clean and the service was fantastic. Definitely going again

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Stayed at   01/2015

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Richard Brown

Richard Brown

1 Review

Level 1 Contributor

"great experience here.."


great place to pull into and rest

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Stayed at   12/2015

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AMANDA FISCHBECK

AMANDA FISCHBECK

1 Review

Level 1 Contributor

"Hotel, motel, Quality Inn"


Stayed in the hotel for a wedding. Room was clean. Felt safe.

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Stayed at   10/2015

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John Provost

John Provost

1 Review

Level 1 Contributor

"Great Location"


Older venue that is very well taken care of! The staff is friendly and helpful and we will be back.

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Stayed at   10/2015

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Rich Hegarty

Rich Hegarty

1 Review

Level 1 Contributor

"clean and comfortable"


The hotel is perfectly located, the staff is friendly and helpful and the room was spacious and clean.

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Stayed at   10/2015

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John Souchack

John Souchack

1 Review

Level 1 Contributor

"Trip to Pioneer Valley"


Nice hotel, family run, really good breakfast

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Stayed at   09/2015

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Joseph Lee

Joseph Lee

1 Review

Level 1 Contributor

"Aeesome"


Awesome room - nice staff - easy find right off the freeway!!

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Stayed at   09/2015

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Marjorie Backer

Marjorie Backer

1 Review

Level 1 Contributor

"Quality Inn, a hotel in Westfield MA Review2 Southampton Road, Westfield, MA, US, 01085"


We enjoyed our stay and would be glad to stay there again. Everyone was friendly and helpful.

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Stayed at   09/2015

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Peter Montovani

Peter Montovani

1 Review

Level 1 Contributor

"Good place to stay"


Clean and comfortable; breakfast more than adequate

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Stayed at   09/2015

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Kathy Parks

Kathy Parks

1 Review

Level 1 Contributor

"Just stopped for a night"


Place was clean, good free breakfast in the morning, hairdryer a plus, next to a Wendy's for supper. Being a platinum member, I got a free trail mix bar at check in - a first!!

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Stayed at   09/2015

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Mike Lynch

Mike Lynch

1 Review

Level 1 Contributor

"Vacation"


Enjoyable

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Stayed at   06/2015

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Vanessa Budd

Vanessa Budd

1 Review

Level 1 Contributor

"awesome"


great service

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Stayed at   09/2015

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John Laroche

John Laroche

1 Review

Level 1 Contributor

"Westfield stay"


WE were very happy with our stay. The room was big and very comfortable

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Stayed at   08/2015

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Karen Entrot

Karen Entrot

1 Review

Level 1 Contributor

"Summer travel"


Hotel was clean, convenient to get to and fairly inexpensive

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Stayed at   08/2015

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Daniel Grosclaude

Daniel Grosclaude

1 Review

Level 1 Contributor

"really excellent!!"


very nice welcome, nice eand quiet rooms, very clean and comfortable.

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Stayed at   08/2015

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Paul Edwards

Paul Edwards

1 Review

Level 1 Contributor

"My stay at the Quality Inn"


I was traveling from Michigan to New Bedford, MA for a funeral. It was late and dark when I arrived at your hotel. The front desk clerk was very pleasant and check me in quickly. My room was very comfortable. The breakfast the next morning was good and filling. I would definitely stay at your hotel again if I am traveling through the area.

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Stayed at   08/2015

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Richard Campbell

Richard Campbell

1 Review

Level 1 Contributor

"staying experience"


The expanded breakfast and room was more than adequate.It is also very accommodating to us that you are pet friendly.

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Stayed at   07/2015

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Susan Ferretti

Susan Ferretti

1 Review

Level 1 Contributor

"Nice little place"


I was traveling around the Berkshires over the weekend and was looking for an affordable place to stay for the night. The was the least expensive place and it was right off of the Pike. I was a little nervous about staying at a least expensive hotel around, but I had a great experience. It was easy to get to, had very friendly/helpful staff, and a clean/comfortable room. I realized I had forgotten my toothbrush but received a complimentary one with toothpaste from the front desk. The staff also helped me when I accidentally locked myself out of my room while going for that toothbrush. Also, the amenities included a laundry room, ice/vending machines, and a pool. The large refrigerators in my room also came in handy. Finally, I ate a wonderful complimentary breakfast there this morning with eggs, toast, and a waffle. I would definitely stay here again.

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Stayed at   08/2015

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Donald Vaillancourt

Donald Vaillancourt

1 Review

Level 1 Contributor

"Clean"


Other than spotty wi-fi was a nice place to stay. Right off the MA Pike.

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Stayed at   08/2015

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Sebert Morgan

Sebert Morgan

1 Review

Level 1 Contributor

"very nice"


Very nice place to stay. Friendly staff and clean rooms. The breakfast had a lot of choices.

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Stayed at   07/2015

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Maxime Boucherit

Maxime Boucherit

1 Review

Level 1 Contributor

"Parfait je recommande vivement. "


J'ai choisi cet hôtel pour sa proximité avec Six Flags et je ne regrette pas mon choix. J'y ai séjourné deux nuits avec ma femme et mes deux filles et dès le premier soir l'accueil à été très chaleureux. Ne parlant pas couramment l'anglais, le monsieur a pris tout son temps pour m'expliquer e que je voulais savoir et nous avons pu discuter ensuite et même le lendemain. Mes filles ont profité de la piscine après une journée très chaude à Six Flags. Le petit déjeuner est copieux, les chambres très propre et l'endroit très sécuritaire. Je recommande vivement et remercie encore le monsieur de l'accueil qui est allé en France, je pense qu'il se reconnaîtra.

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Stayed at   07/2015

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John Pratt

John Pratt

1 Review

Level 1 Contributor

"Nice Quiet Stay"


Upon entering our room, we were greeted with a fresh smelling, very clean room. The bed was very, very comfortable and our room was cleaned every day. The continental breakfast was excellent and the staff very courteous and helpful.

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Stayed at   07/2015

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Noah Rifkin

Noah Rifkin

1 Review

Level 1 Contributor

"Better than the ridiculous Hilton Garden Inn"


So much more reasonable than the rediculously expensive "discount" Hilton Garden Inn across the street!

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Stayed at   08/2015

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Laura Jean Norman

Laura Jean Norman

1 Review

Level 1 Contributor

"Very pleasantly surprised"


Nice staff pleasant stay was would stay again.

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Stayed at   07/2015

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Conchita Morin

Conchita Morin

1 Review

Level 1 Contributor

"nice place for families! "


Nice substantial breakfast, newly renovated rooms, the kids likedd the pool!

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Stayed at   07/2015

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Michael Occhialini

Michael Occhialini

1 Review

Level 1 Contributor

"Superb"


Stayed 2 nights. Great service, great rooms. Very clean. Highly Recommend. Will be staying again for next travels.

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Stayed at   07/2015

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Linda Griffith

Linda Griffith

1 Review

Level 1 Contributor

"Wonderful Stay"


Nice clean room, really like having a microwave and refrigerator in the room. The office staff was very friendly.

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Stayed at   07/2015

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Luis Lopez

Luis Lopez

1 Review

Level 1 Contributor

"Very accomodating"


Highly recommended, extra clean, hotel went above and beyond the expected to accommodate our needs. 5 stars

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Stayed at   07/2015

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Christopher Baring

Christopher Baring

1 Review

Level 1 Contributor

"Room stay."


Great all around value.

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Stayed at   07/2015

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Jack Norris

Jack Norris

1 Review

Level 1 Contributor

"Good hotel"


good

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Stayed at   07/2015

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Paual Kindig

Paual Kindig

1 Review

Level 1 Contributor

"Quality Inn Westview"


Clean, well-maintained property. Comfortable rooms. Nice amenities. Reasonably priced for area.

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Stayed at   07/2015

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Toby Leong

Toby Leong

1 Review

Level 1 Contributor

"Pretty good for the money"


It was a nice stay. The rooms were good and the amenities were okay. My only complaint was the tacked on fee for the safe that we didn't use, as well as the $20 a night cot fee when we were quoted $10 a night. Otherwise it was fine.

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Stayed at   07/2015

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Larry Maltsberger

Larry Maltsberger

1 Review

Level 1 Contributor

"Maine Trip"


Rooms were very comfortable. Location was easy on the interstate.

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Stayed at   07/2015

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Robert Gray

Robert Gray

1 Review

Level 1 Contributor

"Nice accommodations"


Nice room, staff was courteous

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Stayed at   07/2015

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Sang Mey Lin

Sang Mey Lin

1 Review

Level 1 Contributor

"Receptionist it's nice! "


When me and my parents first walked in it smelled really nice. The Asian receptionist girl was really nice and I really appreciate that because most of the hotels that I had go to the staff don't look really happy and are not usually nice, but she makes the difference. Also they have a pool, brake fast is good, and rooms and hallway looks clean and smell nice!

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Stayed at   07/2015

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Stuart Craig

Stuart Craig

1 Review

Level 1 Contributor

"Quality Inn, Westfield, MA"


Excellent stay, desk clerk was very friendly and helpful as was all staff that we came in contact with.

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Stayed at   07/2015

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Carol Soeldner

Carol Soeldner

1 Review

Level 1 Contributor

"Quality Inn, Westfield, MA"


Friendly staff and responsive to any questions/needs. Good location and fairly quiet. One felt 'safe' at this hotel

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Stayed at   07/2015

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Cheryl Tarateta

Cheryl Tarateta

1 Review

Level 1 Contributor

"Westfield Quality Inn"


I loved that my pet could travel with me. Room was comfortable. I would recommend this hotel to friends and I would stay here again.

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Stayed at   07/2015

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Roland Shuffleburg

Roland Shuffleburg

1 Review

Level 1 Contributor

"Nice Stay"


Clean/quiet very good stay

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Stayed at   06/2015

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Jon Wayne Rettinger

Jon Wayne Rettinger

1 Review

Level 1 Contributor

"Review"


My review.

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Stayed at   06/2015

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Sandra Peloquin

Sandra Peloquin

1 Review

Level 1 Contributor

"Nice hotel"


Room was clean and quiet. Breakfast was good.

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Stayed at   06/2015

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Peggy Chandler

Peggy Chandler

1 Review

Level 1 Contributor

"Much better then expected"


Beds were extremely comfortable and the main floor was perfect for my dog with the exit to the grassy area in the parking lot Great convenient location by the Mass Pike, clean and quiet room, very friendly staff, would definitely go back next time I'm in the neighborhood

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Stayed at   06/2015

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Reberta Newell

Reberta Newell

1 Review

Level 1 Contributor

"Perfect accommodations"


My husband and I were very happy with the overall quality of our three night stay. We will definitely stay here again in the future.

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Stayed at   06/2015

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Frank Doughman

Frank Doughman

1 Review

Level 1 Contributor

"Unexpectedly nice stay"


Have stayed at may Quality and Comfort locations, found this one above average. Nice location, nice staff

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Stayed at   06/2015

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Jane Milford

Jane Milford

1 Review

Level 1 Contributor

"Nice"


Quite, clean, convenient, Free breakfast!

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Stayed at   06/2015

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Carmen Rivera

Carmen Rivera

1 Review

Level 1 Contributor

"Breakfast"


The breakfast was not always out,but when asked we got hat we asked for. Everything else was Graet

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Stayed at   06/2015

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Brent Passut

Brent Passut

1 Review

Level 1 Contributor

"We will stay again"


My wife & I stayed for just 1 night. The rooms were spacious & clean. The only detracting factor was the noise that came from the next room. I believe the walls are a bit too thin.

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Stayed at   06/2015

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Nathaniel Schwartz

Nathaniel Schwartz

1 Review

Level 1 Contributor

"Excellent stay in Westfield, MA"


My family and I stayed at the Quality Inn in Westfield for the night. My wife and I have a large family. The room was very accommodating, breakfast was great, and the service was exceptional. We will return again!

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Stayed at   06/2015

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Gary Billings

Gary Billings

1 Review

Level 1 Contributor

"Good Value"


This hotel is one of the best values in the Springfield area. The staff watery good and the room was just fine. Older, but very serviceable.

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Stayed at   06/2015

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Jeanette Chiappetta

Jeanette Chiappetta

1 Review

Level 1 Contributor

"Very nice"


Very nice

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Stayed at   06/2015

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Tracy Cerrato

Tracy Cerrato

1 Review

Level 1 Contributor

"Average facility with above-average service"


Nothing spectacular about the place - there are definitely finer hotels to stay at, but the service was always with a smile; and I mean every single employee there. They are the reason I would go back.

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Stayed at   06/2015

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Wendy Kasten

Wendy Kasten

1 Review

Level 1 Contributor

"A reliable stop"


This Inn has wonderfully responsive people at the desk. Rooms are adequate and clean.

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Stayed at   06/2015

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Sarah Lovejoy

Sarah Lovejoy

1 Review

Level 1 Contributor

"A very pleasant experience"


It's not always easy to find a pet-friendly motel this nice.

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Stayed at   06/2015

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Rebecca Roche

Rebecca Roche

1 Review

Level 1 Contributor

"just what we needed"


What a relief to find this Quality Inn hotel so close to the 90 where we were driving on our way home to WNY from Northen Maine. The rooms were quite comfortable and clean. Price was good also. The best part way the warm and cheerful reception we received from the front desk staff. I needed a place that accepted dogs and she was so very friendly,helpful and reassuring. I would and already have recommended this place to friends. Also they have a nice pool!! What more could we want??

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Stayed at   06/2015

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Joyce Mahaffy

Joyce Mahaffy

1 Review

Level 1 Contributor

"Revnovation very well done"


Was a very good stay

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Stayed at   06/2015

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Joanne Giard

Joanne Giard

1 Review

Level 1 Contributor

"cleanliness"


this hotel is very clean and the breakfast is very good. We were on vacation and staying at Quality Inns all of them were very clean. I know where we will be staying from now on.

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Stayed at   06/2015

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Susan Brown-

Susan Brown-

1 Review

Level 1 Contributor

"excellent remodel"


I have to say that I had stopped staying at Quality's due to filthy conditions. I will stay at teh Westfield hotel more often now while in reserces.

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Stayed at   06/2015

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Irene Jenks

Irene Jenks

1 Review

Level 1 Contributor

"Convenient, clean and good value"


I needed a place to stay overnight while my son was at Noble Hospital. This place worked out well. Early hot breakfast was sufficient. Shower had great water pressure. Very convenient to town.

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Stayed at   06/2015

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Nancy Wright

Nancy Wright

1 Review

Level 1 Contributor

"A restful stop en route"


Clean and quiet with a nice breakfast

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Stayed at   06/2015

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Laura Egitto

Laura Egitto

1 Review

Level 1 Contributor

"Clean Rooms"


Clean rooms and friendly staff. location is convenient to Westfield State University... Would recommend staying here for your next college visit!!

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Stayed at   06/2015

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Greg Komar

Greg Komar

1 Review

Level 1 Contributor

"Tired soul"


After a long day of travel you made us feel welcome and we were able to recharge for another day of travel

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Stayed at   06/2015

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William Crandall

William Crandall

1 Review

Level 1 Contributor

"Excellent Motel"


We were very pleased with our stay. Everything was absolutely GREAT. Thanks!!!!!

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Stayed at   05/2015

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Charles Desgrange

Charles Desgrange

1 Review

Level 1 Contributor

"Top notch"


My stay in the beginning of March 2015 was very pleasant. I stayed eleven days without issue. I returned the first of June to the same friendly,accommodating staff.Catherine was paticularly helpful

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Stayed at   06/2015

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Robert Astor

Robert Astor

1 Review

Level 1 Contributor

"Quality Inn Westfield, Mass"


This recently renovated and upgraded Q Inn has a great staff and a great service. The rooms are on the small size but everything else is first rate.

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Stayed at   06/2015

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Dale Vandelaare

Dale Vandelaare

1 Review

Level 1 Contributor

"very good."


For having a full hotel. The room 257 was quiet and clean. Waited until 10:00 AM for check out and that went smooth. P.S. I liked your coffee and waffle maker.

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Stayed at   06/2015

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Hannes Feuerhuber

Hannes Feuerhuber

1 Review

Level 1 Contributor

"holiday"


very nice

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Stayed at   06/2015

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Martin Kruk

Martin Kruk

1 Review

Level 1 Contributor

"Only Complaint"


My only complaint is the resturant that was recommended. The girl sent us to Whip City Brew. Not exactly what I would call a good sit down place. If I was looking for a bar I guess it would be okay. Should not send older people there

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Stayed at   06/2015

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John Kolodij

John Kolodij

1 Review

Level 1 Contributor

"Great Overnight Stay"


Our stay at the Westfield MA Quality Inn was very enjoyable. From check-in to our good night's rest we enjoyed ourselves. Breakfast the next morning was delicious! We will be sure to stay here again whenever we are in this area.

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Stayed at   06/2015

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Rebecca Reynolds

Rebecca Reynolds

1 Review

Level 1 Contributor

"Clean, comfortable "


Stayed for one night while traveling through Mass on the Mass pike. Easy to book a room. Gave AAA discount. Clean and comfortable bed. Room was clean but old and small. Great flat screen TV and neat balcony on the second floor. Had a mini fridge and microwave. No vent fan in the bathroom. All in all, good for one night.

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Stayed at   06/2015

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Frederick Smith

Frederick Smith

1 Review

Level 1 Contributor

"Superior experience"


Excellent mattress and very clean hotel

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Stayed at   05/2015

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Jean Connor

Jean Connor

1 Review

Level 1 Contributor

"trip to Cape Cod"


we enjoyed our brief stay rooms very nice

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Stayed at   05/2015

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Helen Oyer

Helen Oyer

1 Review

Level 1 Contributor

"Pleased with our visit."


We found the new breakfast was wonderful.

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Stayed at   05/2015

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Christine Cote

Christine Cote

1 Review

Level 1 Contributor

"Worth the money"


Great service! Very guilt. I traveled with dogs and was very pleased to have a door right to the out side. no one had to be bothered by my or anyone's dogs. I would recommend

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Stayed at   05/2015

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Kathleen Kennedy

Kathleen Kennedy

1 Review

Level 1 Contributor

"Good quality, good value"


my daughter and I stayed here coming from our home in extreme Western NY on a trip to Maine, and again on our way home. Right off the Mass Pike, kind and welcoming staff, clean and comfortable rooms - for us an ideal place to spend the night- a fair price for a night's sleep and lovely employees.

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Stayed at   05/2015

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Scott Holmes

Scott Holmes

1 Review

Level 1 Contributor

"Old Home Week"


I hadn't been back to Westfield since 1979 so I did not know about the quality of the hotels/motels. The room was older but clean. The bed was comfy, wifi was available, and the breakfast room was open after 10. The pool was still being painted, so I did not get a swim, but overall a nice room.

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Stayed at   05/2015

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Tom Guetzloff

Tom Guetzloff

1 Review

Level 1 Contributor

"Good night stay"


I was there to run a marathon, and I was given a room that was easy to access my car. I liked the continental breakfast as well.

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Stayed at   06/2015

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Alan Jarratt

Alan Jarratt

1 Review

Level 1 Contributor

"westfield"


Old but clean

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Stayed at   05/2015

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Christopher Barclay

Christopher Barclay

1 Review

Level 1 Contributor

"service"


Catherine at the front desk was EXCELLENT. We had to make several adjustments and she was very accommodating. Two downsides - the bed was too high off the ground for my elderly mother to get in comfortably. Also the door to the floors was hard to negotiate a few times.

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Stayed at   05/2015

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Rebecca Tilton

Rebecca Tilton

1 Review

Level 1 Contributor

"satisfied"


completely satisfied

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Stayed at   05/2015

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Hugh Mellert

Hugh Mellert

1 Review

Level 1 Contributor

"Stayed 2 nights"


Enjoyed our stay. Room was great and convenient to our activites.

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Stayed at   05/2015

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Susan Heinssen

Susan Heinssen

1 Review

Level 1 Contributor

"Would recommend"


Clean room, so so breakfast

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Stayed at   05/2015

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Mitchell Singer

Mitchell Singer

1 Review

Level 1 Contributor

"Fine place for a short stay"


Clean rooms, good breakfast, centrally located. No complaints!

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Stayed at   05/2015

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Sandra Nye

Sandra Nye

1 Review

Level 1 Contributor

"great review"


great service friendly

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Stayed at   05/2015

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Gary Moore

Gary Moore

1 Review

Level 1 Contributor

"westfield mass"


for the most part clean had an ant fall onto one bed in one room and not shower curtain in another the other two rooms were fine except the one I was in smelt like someone had smoked in it

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Stayed at   05/2015

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June Frost

June Frost

1 Review

Level 1 Contributor

"very pleasant stay"


nice, clean, friendly

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Stayed at   05/2015

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Mary Ridge

Mary Ridge

1 Review

Level 1 Contributor

"Staff make for wonderful stay"


I really felt that the staff at this Quality Inn made our stay enjoyable and comfortable. Everyone was very friendly. An inquiry about a AAA discount to my bill was confirmed with a phone call after I returned home. The staff that prepared our rooms were very helpful. The rooms were very nice.

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Stayed at   05/2015

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Jeanne Cherest

Jeanne Cherest

1 Review

Level 1 Contributor

"5 star rating"


Here fo a dog show. Unfortunately not too many motels/hotels accept dogs. This one still does the ony bad thing about it -- not a good place for the dogs to do their business. There was one but a sign said no dogs however I saw a non show person use it for their Afghan hound -- we had Labradors but it puts us all in the same boat. Also they had no trash can for us to placed our picked up "deposits" We want to be good guests but we need your help also. The front office person told me to go by the side near Wendy to walk the dog-- it was just fencing . A little map with the do's and don't will go a long way. But the rooms are great and comfy. I've ben thhee before andwillgo back again if they still take dogs

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Stayed at   05/2015

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Nora Marie Williams

Nora Marie Williams

1 Review

Level 1 Contributor

"short getaway"


room was clean, front desk was pleasant.

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Stayed at   05/2015

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Gerald Hatch

Gerald Hatch

1 Review

Level 1 Contributor

"Mass . "


the clerks were good but the one at the last night we stayed was great . I hope she got the note that I left thanking her help . ole farm boy from Maine ..

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Stayed at   05/2015

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Douglas Haynes

Douglas Haynes

1 Review

Level 1 Contributor

"TRAVEL"


EXCELLENT SERVICE FROM THE BEGINNING, CATHERINE CHECKED US IN , VERY PROFESSIONAL, KNOWLEDGABLE, FRIENDLY, HELPFULL, ROOM WAS GREAT, CLEAN , QUIET, CONFORTABLE AND BREAKFAST WAS MORE THAN EXPECTED, WILL DROP IN AGAIN

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Stayed at   05/2015

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Stephen Jaikissoon

Stephen Jaikissoon

1 Review

Level 1 Contributor

" Repeat customer "


Great place to stay right off the highway excellent people rate rooms

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Stayed at   05/2015

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Steve Billion

Steve Billion

1 Review

Level 1 Contributor

"five stare"


Everything was great well run place would recommend to anyone the place to stay!!!

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Stayed at   05/2015

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Louis Ellis

Louis Ellis

1 Review

Level 1 Contributor

"overnight stay"


great place

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Stayed at   04/2015

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Claudia Benvenuto

Claudia Benvenuto

1 Review

Level 1 Contributor

"family visit"


Rooms better then they were but could still use some work doors off kilter bathrooms could use some updating.

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Stayed at   04/2015

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Esco Buff

Esco Buff

1 Review

Level 1 Contributor

"Hotel Review"


Rooms redone and look great. Need to use a shoulder to get into rooms due to carpet height and door. Room service could do better cleaning and replacing coffee and such. Front desk at check out was vacant for 15 minutes so we had to leave without receipt.

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Stayed at   04/2015

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William Byrd

William Byrd

1 Review

Level 1 Contributor

"Really enjoyed our stay"


Great place,clean rooms,friendly staff,great location

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Stayed at   04/2015

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Dan Moran

Dan Moran

1 Review

Level 1 Contributor

"Nice place to stop and rest."


Enjoyed my stay rooms are clean and comfortable.

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Stayed at   04/2015

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Jerry Klausman

Jerry Klausman

1 Review

Level 1 Contributor

"Great stay!"


We were exhausted and very happy to find this motel so close to our exit off the turnpike. The staff was very friendly and helpful. The room was clean and the beds very comfortable.

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Stayed at   04/2015

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WILHELM JOHANNES

WILHELM JOHANNES

1 Review

Level 1 Contributor

"Great hotel in Westfield, MA"


Nice room, hot breakfast served, staff are friendly, great service! Will surely stay again when I'm around the area.

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Stayed at   04/2015

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Kim Long

Kim Long

1 Review

Level 1 Contributor

"As requested"


We enjoyed our stay at your motel

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Stayed at   04/2015

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Gary Rolph

Gary Rolph

1 Review

Level 1 Contributor

"good clean room"


Good clean room on bottom floor near parking

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Stayed at   04/2015

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Paul Szafranski

Paul Szafranski

1 Review

Level 1 Contributor

"Great stay at Westfield, MA Quality Inn"


My girlfriend and I recently stayed at the Quality Inn and enjoyed every minute of our time there. The staff is professional and cordial. The room, which was recently remodeled, was very clean and comfortable. The selection of cable channels to choose from was excellent and the WIFI worked exceptionally well. The bed was comfortable and exceeded my expectations; I slept like a baby! The free breakfast was very good. I especially liked the eggs, sausage and "make your own" waffles. The rooms are reasonably priced and the hotel is conveniently located a short distance from the Massachusetts Turnpike. We'll definitely stay at the Westfield Quality Inn the next time we visit Western Mass.

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Stayed at   04/2015

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Shiv Sharma

Shiv Sharma

1 Review

Level 1 Contributor

"Comfortable stay"


Located close to the highway reception staff very courteous rooms were god Breakfast was nice All in all highly recommended

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Stayed at   04/2015

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Christine Grossman

Christine Grossman

1 Review

Level 1 Contributor

"Quality Inn lives up to it's name"


I have stayed here twice in the past month. The room was very clean, bed was very comfortable, nice tv and wifi easy to access. My only comment would be I would have liked a curved shower curtain. Weekend desk clerk was particularly pleasant.

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Stayed at   04/2015

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Graham Terhune

Graham Terhune

1 Review

Level 1 Contributor

"Stayed for moon hooch in NorthHampton"


The hotel was pretty nice, definitely worth more than the 1 star rating they had online. Also Catherine the host was kick ass, very friendly, and gave great service for breakfast and when checking in/out of our room. Thanks for the great stay!

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Stayed at   04/2015

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Caridad Padilla

Caridad Padilla

1 Review

Level 1 Contributor

"Nice stay"


Great!

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Stayed at   04/2015

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Paul Spina

Paul Spina

1 Review

Level 1 Contributor

"review"


overall, very good. Breakfast eggs & sausage could have been a bit warmer/hotter

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Stayed at   04/2015

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Frederick Gunther

Frederick Gunther

1 Review

Level 1 Contributor

"nice stay"


nice stay...nice people...nice breakfast

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Stayed at   04/2015

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Steven

Steven

1 Review

Level 1 Contributor

"id stay again"


service was great. breakfast was good. room was clean.

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Stayed at   03/2015

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Leo HATZIPEPROS

Leo HATZIPEPROS

1 Review

Level 1 Contributor

"Friendly service"


Very helpful and fare to do business with ....the room are clean and the Bed ic comfortable.

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Stayed at   03/2015

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cerley LeBlanc

cerley LeBlanc

1 Review

Level 1 Contributor

"Great Stay! Wonderful Service...."


I recently stayed at the Quality Inn I was traveling on business. The Rooms are Lovely (recently renovated). The staff was very friendly upon check in and made me feel at home. Before leaving I had the opportunity to have a great breakfast in the newly renovated dining room. I will definitely be back next month when traveling again for my business.

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Stayed at   03/2015

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Rosado, Wilfredo

Rosado, Wilfredo

1 Review

Level 1 Contributor

"nice and quiet place"


awesome hotel, very quiet and nice service

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Stayed at   02/2015

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Mary

Mary

1 Review

Level 1 Contributor

"Great for the price"


Stayed here for one night and had Nothing to complain about. The woman at the front desk was very friendly and attentive. The hotel rooms were very secure (you need your room key to even get into the building even during day hours.) Rooms were spacious, extremely clean and importantly very quiet even with guests in rooms all around me. There was a nice balcony attached to my room as well.

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Stayed at   01/2015

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