Best Western Plus Lackland Hotel and Suites

  3635 Crooked Trail, San Antonio, TX 78227, USA
+1 (210) 298-8880    support@reviewter.com
Hotel Website

Hotel Description

Welcome to Best Western Plus Lackland Hotel and Suites, an excellent place to stay in San Antonio, Texas - no matter whether it`s business or pleasure that brings you to Central Texas. We`re convenient to Lackland Air Force Base and Wilford Hall Air Force Hospital as well as Seaworld San Antonio and downtown.

34 Reviews from our Reviewter Community

Traveller rating

Service
location
Rooms

Traveller type

Business      (16)
Couples      (0)
Family      (15)
Friends      (0)
Solo      (3)

Language

English

Travellers Reviews

 Victor Cortez

Victor Cortez

1 Review

Level 1 Contributor

"Great place"


Omg very very excellent hotel, felt at home and staff are nice.

Listen Review
Reviewed 19, July 2022

Rating

Service
Location
Rooms
Donald Buckram Sr

Donald Buckram Sr

1 Review

Level 1 Contributor

"Excellent hotel"


The room was very clean, a little dated but still very nice. We had a late check in and the front desk was very polite. The bar was nice and the breakfast was excellent, lots of different choices of food.

Listen Review
Reviewed 10, July 2022

Rating

Service
Location
Rooms
Tasha Haddaway

Tasha Haddaway

1 Review

Level 1 Contributor

"Great place"


The hotel was very nice. The staff was very accommodating. The location was very close to food and places that were easy to get to.

Listen Review
Reviewed 23, June 2022

Rating

Service
Location
Rooms
 Andrew Zelechoski

Andrew Zelechoski

1 Review

Level 1 Contributor

"Great place"


A bit off the beaten path but conveniently located close to Lackland AFB/JBSA. Rooms were very clean and spacious and the staff was quite friendly and welcoming. Close to many restaurants and shopping options so you never have to go far for anything you might need.

Listen Review
Reviewed 23, May 2022

Rating

Service
Location
Rooms
 Carol Bruce

Carol Bruce

1 Review

Level 1 Contributor

"Great Service"


I understand somenof the negative comments. Yes, the owner does need to put some money into maintenance, but it is NOT run-down. The hotel is clean. The staff is so nice! It is very convenient for families attending graduation at Lackland. They even put the graduation ceremony on the lobby TVs for people who may not be able to get on the base. It is convenient to downtown, too. In fact, nothing is really far from this location. Yes, an Uber ride is going to cost you a bit more, but there is city bus service right by the hotel. As with most of Texas, a car is the best way to get around. We're not that big on public transit, yet. Overall, this hotel, and especially the staff, are worth the price, and then some. We will stay here again.

Listen Review
Reviewed 23, April 2022

Response from hotel:-
Hello Carol, I appreciate your kind words regarding our hotel. Our team is really delighted with your comments. We are privileged to have guests like you. Please come back again and have a fantastic stay. Sincerely, Hotel Manager.

Rating

Service
Location
Rooms
Ashley Mae

Ashley Mae

1 Review

Level 1 Contributor

"Great Service"


Perfect for my needs! Came to watch my husband's graduation from bmt. It is only 5 minutes (under 2miles) from the base gate and they even gave me a map of how to get to the gate and grad ceremony! They serve breakfast early on Thursday so you have time to eat before leaving for the airmens run which is very thoughtful of them. Bed was comfy, nice t.v., super grateful for the microwave and fridge! The toilet was loud to flush. With all the nice little touches they do to help your grad day go smoothly I would stay here again and highly recommend to anyone else!

Listen Review
Reviewed 22, March 2022

Rating

Service
Location
Rooms
Kathleen Reichle

Kathleen Reichle

1 Review

Level 1 Contributor

"Great Place"


Great place to stay! Room was clean and very comfortable. Front desk was super friendly and helpful. And it’s close to base. If you’re going for bmt graduation, I highly recommend this hotel!

Listen Review
Reviewed 14, February 2022

Rating

Service
Location
Rooms
Deborah Halvorson

Deborah Halvorson

1 Review

Level 1 Contributor

"Great Service"


Room was clean and spacious. Our visit was during Thanksgiving and a military graduation. Breakfast was good, had the staples such as eggs, sausage, biscuits and gravy. It had a bar but I don't know if it was available. Its a great place to stay.

Listen Review
Reviewed 11, January 2022

Rating

Service
Location
Rooms
Wa na Play

Wa na Play

1 Review

Level 1 Contributor

"Great Service"


Nice & Clean! Just the way I like it.. And you know this.

Listen Review
Reviewed 07, December 2021

Rating

Service
Location
Rooms
Ray Hubbard

Ray Hubbard

1 Review

Level 1 Contributor

"Helpful Staff"


Really nice room. Clean and fresh smelling. The AC wasn’t working upon my arrival so oI called front desk. She came right up but by the time she got there I had found that there wasn’t a good connection with the plug and outlet. Nice to know she was quick to help. I’ll stay here again if ever in the area.

Listen Review
Reviewed 05, November 2021

Rating

Service
Location
Rooms
Cambria Hall

Cambria Hall

1 Review

Level 1 Contributor

"Great Place"


Amazing service from the front desk and breakfast bar! All staff members were amazing! Hotel was VERY clean!

Listen Review
Reviewed 01, October 2021

Rating

Service
Location
Rooms
Jeff Barnhart

Jeff Barnhart

1 Review

Level 1 Contributor

"Great Service"


Great service, clean and comfortable rooms, excellent staff.

Listen Review
Reviewed 04, September 2021

Rating

Service
Location
Rooms
Esther Ratliff

Esther Ratliff

1 Review

Level 1 Contributor

"Great Service"


The front desk lady was very helpful. The rooms were clean. I will stay there again

Listen Review
Reviewed 04, August 2021

Rating

Service
Location
Rooms
edward lloyd

edward lloyd

1 Review

Level 1 Contributor

"Great Service"


Awesome hotel! Awesome staff! Awesome breakfast. Didn't get to use the pool cause of covid restrictions.

Listen Review
Reviewed 08, July 2021

Rating

Service
Location
Rooms
Grady O'Grady

Grady O'Grady

1 Review

Level 1 Contributor

"Great Service"


Everything about our stay was exceptional! From the moment of check in with the friendly, helpful desk clerk, to the full breakfast all the way to the housekeeping staff was fantastic. Beds were comfortable and room was clean

Listen Review
Reviewed 06, June 2021

Rating

Service
Location
Rooms
Cecilia Salgado

Cecilia Salgado

1 Review

Level 1 Contributor

"Helpful Staff"


Clean and friendly staff.

Listen Review
Reviewed 22, May 2021

Rating

Service
Location
Rooms
Lilliam Ruiz

Lilliam Ruiz

1 Review

Level 1 Contributor

"Excellent experience"


Very clean.

Listen Review
Reviewed 04, March 2021

Rating

Service
Location
Rooms
XBalidocious

XBalidocious

1 Review

Level 1 Contributor

"Great place to stay"


very clean, good service and staff. 10/10

Listen Review
Reviewed 26, February 2021

Rating

Service
Location
Rooms
Concepcion Serna

Concepcion Serna

1 Review

Level 1 Contributor

"Love the Hotel."


Love the Hotel. I really enjoy my stay no complaints and staff are awesome and helpful and manager is awesome and quick to help!

Listen Review
Reviewed 30, October 2020

Rating

Service
Location
Rooms
jorge

jorge

1 Review

Level 1 Contributor

"great"


clean

Listen Review
Reviewed 12, April 2020

Rating

Service
Location
Rooms
John Hawley

John Hawley

1 Review

Level 1 Contributor

"Disappointed "


Nice hotel, front desk staff excellent, manager very nice, breakfast, excellent. However, parking lot lights shining directly into THIRD FLOOR room windows, it's now Friday night and the hot tub has not worked all week long. Pool has not been cleaned all week long. And there's no reason for a hotel booked full as often as this one is for any of these things to happen, as well as one of the clothes dryers being out of order since who knows when.

Listen Review
Reviewed 19, April 2019

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Jenny Bridger

Jenny Bridger

1 Review

Level 1 Contributor

"Highly recommend to stay here"


We stayed here for our son was graduating Airforce BMT. Definitely not disappointed in staying here. The staff was awesome and extremely helpful. Room was very clean!! I would highly recommend anyone to stay at here for a pleasant stay and comfort. Thank you for such a wonderful visit during our stay. They were so wonderful to the Airman grads with a small appreciation! Thank you cause our son and another airman we adopted appreciated it.. You guys rock!!

Listen Review
Reviewed 25, September 2018

Rating

Service
Location
Rooms
Cathy

Cathy

1 Review

Level 1 Contributor

"Close to Lackland AFB great stay!"


We stayed to watch grandson become come out of Basic at Lackland AFB. This place gave up a map, list of events. Times to leave to be there on time, where to park, list of what the new Airmen couldn’t do while visiting and also had a reception for them and family in the dining area. 24 hour coffee, tea and cocoa. Pool, hot tub, bar and friendly staff. Dey was the best and friendliest bartender and also worked the desk the day we checked out. We had a great experience and enjoyed the stay. I would recommend to anyone.

Listen Review
Reviewed 23, September 2018

Rating

Service
Location
Rooms
Cathy

Cathy

1 Review

Level 1 Contributor

"Close to Lackland AFB great stay!"


We stayed to watch grandson become come out of Basic at Lackland AFB. This place gave up a map, list of events. Times to leave to be there on time, where to park, list of what the new Airmen couldn’t do while visiting and also had a reception for them and family in the dining area. 24 hour coffee, tea and cocoa. Pool, hot tub, bar and friendly staff. Dey was the best and friendliest bartender and also worked the desk the day we checked out. We had a great experience and enjoyed the stay. I would recommend to anyone.

Listen Review
Reviewed 23, September 2018

Rating

Service
Location
Rooms
Linda Clarkson

Linda Clarkson

1 Review

Level 1 Contributor

"Pleasant stay"


Stayed at this best western hotel when I was in San Antonio to meet my family friend. One of cleanest hotel I have ever stayed. Staff is excellent. Very helpful in serving you and guiding you for directions. We stayed in king bed suite. Spacious and clean room with all amenities that I wanted. Morning free breakfast is good too. Includes eggs, sausage, waffles, yogurt, etc. Located close to Lackland Air force base. Another thing to mention is it's price. very affordable and well equipped with all amenities like free wifi and indoor pool.. I really enjoyed my entire stay and surely return....

Listen Review
Reviewed 21, March 2018

Rating

Service
Location
Rooms