Quality Inn & Suites Springfield

  3442 Freedom Drive, Springfield, IL, 62704-6516, US
+1 (217) 787-2250    support@reviewter.com
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Hotel Description

Start your morning with a free hot, fresh and healthy breakfast and enjoy free WiFi throughout your stay. Get some work done in our business center, or get a workout in at our fitness center. In your room, enjoy premium bedding with plush pillows and amenities like a refrigerator and coffee maker. Our suites also have a microwave, and executive king rooms have a desk with an ergonomic chair. Don`t forget to leave some time to relax in the indoor heated pool and hot tub. Laundry is available for guests, as well as small items at our news stand. We`re close to University of Illinois at Springfield and near the Illinois State Fairgrounds. If you`re here during the summer, enjoy nearby Knight`s Action Park & Caribbean Water Adventure. Get your money`s worth when you stay with us on your next trip to Springfield.

39 Reviews from our Reviewter Community

Traveller rating

Service
location
Rooms

Traveller type

Business      (6)
Couples      (3)
Family      (3)
Friends      (1)
Solo      (26)

Language

English

Travellers Reviews

Val Stephenson

Val Stephenson

1 Review

Level 1 Contributor

"Very nice accessible room"


Very nice accessible room (bathtub a little slippery) Nice hot hottub, well stocked breakfast

Listen Review
Reviewed 23, August 2023

Response from hotel:-
Hello Val Stephenson, It was a pleasure to have you stay and to read your positive feedback. It is greatly encouraging to hear your appreciation. We will offer yet another awesome hospitality experience next time. I look forward to your next visit. Regards, Hotel Manager.

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William Kelly

William Kelly

1 Review

Level 1 Contributor

"Rooms are very nice with a super comfy bed. "


Rod and all the people there are first rate , and plus the rooms are very nice with a super comfy bed. Thanks !!!!!

Listen Review
Reviewed 25, July 2023

Response from hotel:-
Dear William, Thank you. It is great to hear that you enjoyed the stay with us. We always love to be connected with our guests and be the best of their service. We strive to better ourselves in all areas of hospitality. We will see that your next visit will be even more pleasant. Sincerely, Hotel Manager.

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Nate Cherek

Nate Cherek

1 Review

Level 1 Contributor

"Clean hotel"


The rooms are the best, they are clean,

Listen Review
Reviewed 26, June 2023

Response from hotel:-
Hello Nate, Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future. Sincerely, Hotel Manager

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Lanie Sullivan

Lanie Sullivan

1 Review

Level 1 Contributor

"Nice hotel"


Nice hotel

Listen Review
Reviewed 30, May 2023

Response from hotel:-
Dear Lanie, Thank you for your recent stay at our property. It's great to hear you enjoyed our amenities and services. I'm thrilled you enjoyed the hospitality and appreciated the staff. We appreciate your positive overall observations.This will undoubtedly motivate us to provide even better service to our guests. We hope to see you soon for your next stay. Sincerely, Hotel Manager

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Lanie Sullivan

Lanie Sullivan

1 Review

Level 1 Contributor

"Nice hotel"


Nice hotel

Listen Review
Reviewed 16, May 2023

Response from hotel:-
Hello Lanie, Thanks for your stay.It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area. Sincerely, Hotel Manager

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Lanie Sullivan

Lanie Sullivan

1 Review

Level 1 Contributor

"Excellent service"


Excellent service

Listen Review
Reviewed 19, April 2023

Response from hotel:-
Hello Lanie, Thank you for the stay and the positive feedback. Our staff always go that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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kevin watts

kevin watts

1 Review

Level 1 Contributor

"CLEAN"


CLEAN

Listen Review
Reviewed 16, March 2023

Response from hotel:-
Hello Kevin, Thank you for the stay and the positive feedback. We will still work on improving on the suggested areas so that our guests get more value and satisfaction. I invite you to stay with us whenever you are in this area. Sincerely, Hotel Manager

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Angela Burks

Angela Burks

1 Review

Level 1 Contributor

"Nice hotel"


Nice hotel

Listen Review
Reviewed 26, February 2023

Response from hotel:-
Dear Angela, Thank you for staying and giving us feedback. Guest satisfaction is our number one objective. We really appreciate your wonderful sharing. Do let us know if you have any suggestions on how we can make things even better for our guests.We look forward to welcoming you during your next visit. Sincerely, Hotel Manager

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Rick Slikkers

Rick Slikkers

1 Review

Level 1 Contributor

"Room was nice"


Room was nice size and great location unfortunately I think the people who were there in the room before us smoked in the bathroom front desk staff was very courteous and helpful

Listen Review
Reviewed 20, January 2023

Response from hotel:-
Hello Rick, Thanks for your stay and feedback and telling us the positive and negative aspects. My apologies for the inconveniences .We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon. Sincerely, Hotel Manager.

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Kaelee Fletcher

Kaelee Fletcher

1 Review

Level 1 Contributor

"Great place to stay."


Great place to stay. Very clean and safe location.

Listen Review
Reviewed 14, December 2022

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Ashley Howard

Ashley Howard

1 Review

Level 1 Contributor

"great!"


Room had a kind of mildew smell to it, but the staff was nice and the breakfast was great!

Listen Review
Reviewed 10, November 2022

Response from hotel:-
Hello Ashley, Thanks for the stay and giving us the feedback. Appreciate your comments and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.

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J.R. Gapa Garcia

J.R. Gapa Garcia

1 Review

Level 1 Contributor

"Nice hotel"


Nice hotel

Listen Review
Reviewed 13, October 2022

Response from hotel:-
Dear Garcia, Thank you for staying and giving us feedback. Guest satisfaction is our number one objective. We really appreciate your wonderful survey. Do let us know if you have any suggestions on how we can make things even better for our guests.We look forward to welcoming you during your next visit. Sincerely, Hotel Manager

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Hannah Clark

Hannah Clark

1 Review

Level 1 Contributor

"Room was great"


Everything was pretty perfect besides the hot tub needed harder jets but it had a warm breakfast and a hot hot tub and their indoor pool was pretty nice as well and my room was great. Great place to go

Listen Review
Reviewed 19, September 2022

Response from hotel:-
Dear Hannah, Thank you for the stay, positive feedback and appreciating the room. We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again. Regards, Hotel Manager.

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Joe Rittmann

Joe Rittmann

1 Review

Level 1 Contributor

"5 Star"


5 Star

Listen Review
Reviewed 16, August 2022

Response from hotel:-
Hello Joe, I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission. We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager.

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Nathan Hawes

Nathan Hawes

1 Review

Level 1 Contributor

"perfect for travelers"


Comfy beds cold rooms, perfect for travelers and workers on the road

Listen Review
Reviewed 28, July 2022

Response from hotel:-
Hello Nathan, Thank you for the stay and the positive feedback. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

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Derek Wankel

Derek Wankel

1 Review

Level 1 Contributor

"great pool"


Rod and Michelle the house keeping the great pool and guest service the reason my wife Amanda and I are loyal travelers

Listen Review
Reviewed 04, July 2022

Response from hotel:-
Dear Derek, Thank you for the stay and appreciating the hotel. We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again. Regards, Hotel Manager.

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Princess

Princess

1 Review

Level 1 Contributor

"Room was clean"


Affordable and we had a great stay. The room was clean, we would visit again

Listen Review
Reviewed 28, May 2022

Response from hotel:-
Dear Princess, Thank you for your recent stay at our property.We truly value the opinions of our guests. Providing our guests with the best possible hospitality and experience has always been our mission! I am happy to read that you had a nice time during your stay with us.I look forward to seeing you back again. Sincerely, Hotel Manager

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Steve McKinley

Steve McKinley

1 Review

Level 1 Contributor

"Very nice rooms"


Very nice rooms. Extremely nice employees. Affordable rooms and a great breakfast.

Listen Review
Reviewed 21, April 2022

Response from hotel:-
Dear Steve, Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager.

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Jessica

Jessica

1 Review

Level 1 Contributor

"Melissa was amazing"


Melissa was amazing. Got us checked right in. The room was nice and quiet.

Listen Review
Reviewed 25, March 2022

Response from hotel:-
Hello Jessica, It is really nice to note that you liked the stay and services at our hotel during your recent visit.Nice that you liked the hospitality and appreciating Melissa.Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better.We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

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Kim Pollard

Kim Pollard

1 Review

Level 1 Contributor

"Great for a night's sleep."


Great for a night's sleep. Bathroom was in the small side.

Listen Review
Reviewed 20, February 2022

Response from hotel:-
Hello Kim, I am very pleased to see your positive comments about your stay. Nice to note the appreciation for the amenities and staff hospitality. We are privileged to have guests like you. Please come back again and have another fantastic stay. Sincerely, Hotel Manager.

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Beralis Pabón

Beralis Pabón

1 Review

Level 1 Contributor

"Excellent. Very clean"


Excellent. Very clean

Listen Review
Reviewed 07, January 2022

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Eleggua del rio

Eleggua del rio

1 Review

Level 1 Contributor

"I Recommend !!"


Sarah and Rod made my trip , definitely is a true and actual FAMILY ORIENTED DOG FRIENDLY HOTEL!! Really great prices ! Would recommend especially if your worried about your barky dog the staff was lovely.

Listen Review
Reviewed 14, December 2021

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Demetri Jones

Demetri Jones

1 Review

Level 1 Contributor

"Great Staff."


Great Staff.

Listen Review
Reviewed 15, November 2021

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Pamela Olson

Pamela Olson

1 Review

Level 1 Contributor

"The staff was friendly and helpful"


The staff was friendly and helpful, especially Rod, the manager. The room was clean and spacious. Thanks he coffee was tasty and plentiful. And the hotel is in a great location — within walking distance of several restaurants, Walmart, Target and other retail shops.

Listen Review
Reviewed 15, October 2021

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Larry Brooks

Larry Brooks

1 Review

Level 1 Contributor

"Nice clean rooms."


Nice clean rooms.

Listen Review
Reviewed 11, September 2021

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Christine Woodliff

Christine Woodliff

1 Review

Level 1 Contributor

"Nice clean rooms"


Nice clean rooms, thick beds, with a medium size compact fridge. Room size for the double is descent. Staff is friendly. Could use a larger TV. It's a bit small for the size of the room. Needed a new microwave. It was smoking when I tried to cook something in it. It's an older microwave. Room looks updated along with bathroom. Nice shower head. Overall a nice place to stay. It is near shopping and restaurants. I would definitely stay there again.

Listen Review
Reviewed 12, August 2021

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Raul Barrientes

Raul Barrientes

1 Review

Level 1 Contributor

"Great place to stay!!"


Great place to stay!!😴😴😴 Highly recommend 😊😊😊

Listen Review
Reviewed 02, July 2021

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Charles Hall

Charles Hall

1 Review

Level 1 Contributor

"My stay was very nice."


My stay was very nice the staff was very friendly and very helpful and made my stay so much better.

Listen Review
Reviewed 07, June 2021

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Bryan Ray

Bryan Ray

1 Review

Level 1 Contributor

"Excellent"


Excellent place and clean

Listen Review
Reviewed 14, May 2021

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Lori Martin

Lori Martin

1 Review

Level 1 Contributor

"Nice rooms."


Room was nice but pool needs updated I got in the pool slipped on the ladder because it moved getting in and out.

Listen Review
Reviewed 22, April 2021

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cindy goldstein

cindy goldstein

1 Review

Level 1 Contributor

"Staff was Awesome!"


My husband and I can't say enough about the staff. We were in town for a funeral and they couldn't have been more accommodating. Rod the Manager and Cindy, Head housekeeper, you are awesome. Would definitely stay here agsin.

Listen Review
Reviewed 15, March 2021

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Riveyera

Riveyera

1 Review

Level 1 Contributor

"Well Kept!"


Very clean and upkept rooms

Listen Review
Reviewed 21, February 2021

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Janet Mcarthur

Janet Mcarthur

1 Review

Level 1 Contributor

"Everything great!"


Great rate. Great room. Staff is great. Just very happy here all around.

Listen Review
Reviewed 26, January 2021

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Brian McNeil

Brian McNeil

1 Review

Level 1 Contributor

"Nice & Convenient !"


Rooms we clean, breakfast was good. Hotel was located about 15 minutes from the strip.

Listen Review
Reviewed 30, December 2020

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Ashley Stubbs

Ashley Stubbs

1 Review

Level 1 Contributor

"Staff appreciation"


Rod is awesome! Hotel is super clean. Rooms were great and staff is even better!

Listen Review
Reviewed 26, August 2020

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Linda

Linda

1 Review

Level 1 Contributor

"Awesome Hotel"


Great location and great amenities

Listen Review
Reviewed 16, April 2020

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Linda

Linda

1 Review

Level 1 Contributor

"Awesome Hotel"


Great location and great amenities

Listen Review
Reviewed 16, April 2020

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linda

linda

1 Review

Level 1 Contributor

"good"


friendly

Listen Review
Reviewed 10, April 2020

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William Fischer

William Fischer

1 Review

Level 1 Contributor

"Great hotel!!"


The rooms are clean and well kept

Listen Review
Reviewed 04, April 2020

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