Customer Reviews                                          

Christodoulos Kalos

Shipment of goods to my country

Anish was the guy who took care of all the things from A to Z. Very professional approach, prompt and definitely I can recommend your company to others.


David Turner

Relocation to UK

The team from ISS carried out an excellent job, extremely professional very pleased with everything.


Faisal Zawwar

Best Shopping Company in Dubai

It was my second service with ISS. Highly professional sales and service team. From getting a quote, to inspection, to actual service day when packing and moving was done, everything was supremely organized. Packing material was generously used to ensure safety of all fragile items. Can’t recommend their service enough! They’re like plug and play.


Cornelia Nieberding

Excellent and professional service

We recently moved from Abu Dhabi to Ireland and the Irish removal company uses ISS as their local partner in Abu Dhabi. Once ISS was in the loop, Kristine followed up regularly and kept me informed of the progress. Our flights were cancelled 4 times due to the covid restrictions and therefore our packing dates changed every time as well. Kristine was extremely patient and understanding and changed our dates every time. Eventually, when packing day arrived, Oliver and his team did a fantastic job packing our things into the container and getting everything done in one day. And in 45 degrees summer in Abu Dhabi it was not an easy job. We have now moved and waiting for our shipment to arrive in Dublin. I highly recommend ISS Relocations Services with no hesitation to anybody who requires this kind of service.


Leanne Collins

Customer service excellence by Anish Dsouza

We recently located back to UK and choose Anish Dsouza to organise our move. What an amazing customer service experience we received. From start to finish Anish was extremely helpful in exceeding customer expectations nothing was a problem. He helped with organisation of paperwork that was necessary for arrival into UK and all the documentation in UAE. Great with price quotes and nothing seemed to be a problem for him and his team. We had difficult furniture to move huge wall mounts, gym, and they organised eveything perfectly. Shipment arrived in precise time scales no delays. Also we started the move just at beginning of COVID-19 but we received no problems from this team and everything was taken care of. Anish was always there to call or email with any questions. He kept checking up on how I was doing with the paperwork for UK. He was also very organised the day shipment arrived he emailed me before even the UK removals team. He is a great asset to your team and I would recommend to anyone using this company to specially ask for Anish. Thank you for making our move so easy and non- stressful.


Matthew Frick

Couldn't be happier

I had an urgent requirement during the tough time, COVID-19, to arrange the packing and shipping of my household belongings from Dubai to Melbourne. Anish at ISS was able to help us with this and very clear in communications and were able to answer any questions or concerns we had. The team Supervised by Yassar were great when they were onsite and were able to pack all of our belongings in 2 days - the packing was very diligent with no breakages upon arival. I was able to track the progress through out the entire process and was very surprised when logistics were managed so shipping was completed 9 days ahead of original estimated schedule. ISS also used established and equally professional partners in Australia to facilitate customs clearance and transport to final address. Could not be happier and have since recommended to friends about to go through international relocation.


Christos Psaras

Excellent standards

Excellent service


Steve Ross

Exemplary Service

The team at ISS Relocations were professional and efficient from the first survey allotment right through to the final walk around post completion of the move. Will certainly use them again when the need arises.


Steve

Exacting standards

From the first phone call to my goods leaving Dubai... the service was excellent. Ramesh delivered everything that was promised... his excellent telephone manner made communication very easy and the packing crew did an excellent job at my apartment. Overall, a fantastic service and I would rate ISS to any of my friends and colleagues. Thanks Steve.


Caroline Gitu

Excellent

The service was exceptional. Thanks a bunch!


Kanishk

Packing and storage service

ISS has lived up to my expectations especially Reynold and his team in Abu Dhabi. My stuff was collected and packed in a very professional manner. I was always kept in the loop and given all the information before hand. Things have been difficult during these times as I am out of the country and in this time Reynold and his helpful attitude has made this task much easier. Looking forward to receiving my shipment in the same professional and efficient manner with which my case has been dealt with till now.


Dr. Vivienne Mitchell

Kristine's assistance

I am so grateful for Kristine and the crew here in Abu Dhabi. They made the transition easy on the side of the world unlike the company in the US. Kristine helped not only with my household items but also securing the shipment of my vehicle. She was thrown under the bus by Andy Corlin our relocation representative from the states when they did not ship our car the same time as our household items. They did not contact her but she handled it with grace and calmed me down with reassurance that she will see it through until the end. I appreciate her tact and helpfulness through this entire process and look forward to working with ISS in the future.


Bridgett Vincent

Amazing service

From the moment I decided on iss they were always in touch keeping me up to date with everything. On the day of moving they were so amazingly effecient. They were on time, clean and adhered to the covid-19rules. During packing they were incredibly effecient and cleaned up any mess they had left. I have already recommended them to a lot of people and hope they all use them. I can only comment on this end as it had not left yet. Well done iss I will continue to recommend you.


Paul Bee

Great Service

I moved about 3 cubic metres of personal items from Dubai to Riyadh. The service from the entire team in Dubai was fantastic. From the initial contact, questions, booking the packing day was very professional. You won’t regret using them. The only issue was the partner used in Riyadh (not ISS). They couldn’t find my location even though I had supplied them with a Google Maps pin, they turned up without a trolley so had to carry all the boxes and then I had to unpack most of the stuff myself. ISS you need to find another partner in Riyadh.


Eric

Excellent service

Many thanks to Rafeeque and the Oman team for their excellent and professional service for the shipment of my car. Rafeeque kept me updated and offered advice until delivery. Well done ISS Relocations Oman!


Shirley Longmoor

Excellent service from ISS Relocations

ISS Relocations in Dubai has been amazing, right from pre-load survey, to packing, loading, all communication. Every person takes their job very seriously.


Charlene Mcgechan

Professional

Our experience with ISS was professional and smooth. From the early stages of securing a quote with Anish to when the movers arrived. Took 2 days to pack our life into boxes and the packing was so neat and boxes securely taped. Fragile items like tvs and mirrors securely packed in wooden crates. These boys know what they are doing. Every space in the container was used. I would 100% recommend ISS to anyone. You won't be disappointed. .


Sean Carey

Peace of mind

ISS were consummate professionals, from Gilbert’s initial visit, through Kristine and Oliver and his team on the day of the move itself, I recommend them highly


Peter Lowe

Helpful from quote to complete installation

We would like to thank you and your team for a very professional and competent job well done, it was a pleasure working with your guys for the past 3 days and I would like you to pass on our thanks to your guys. It is rare to find a moving / relocation company that pays such close attention to customer service and helpfulness in their duties to the client. We have already started passing on your details to friend and family who may be moving and will be recommending you to our contact group for any future relocation needs. Again thankyou to you and your team, Tanya and I are absolutely exhausted but very happy with the experience. Thanks,


John from UK

Great service, delivered by professionals

I have used ISS Relocation Services on a number of occassions now, for both removals and storage, I would highly recommend these guys. An oustanding service, by an outstanding team.


Arooj Pankaj

Mr Sandeep Marwah

This was our first time to use ISS relocations, we used your services for our move to London! I have never ever ever seen such amazing service! Mr Sandeep Marwah is a true asset to your company he is just an amazing person he assisted me with just everything . There was quite a bit of delay from our side since my husband had to relocate to another country but I've never ever come across Mr Sandeep as impatient rude or even fed up.. 7 star service.. and loads of gratitude to Mr Sandeep


Vivek Mahajan

"A BIG THANK YOU ISS RELOCATIONS!"

A big thank you Mr. Anish D'souza, Ms. Cristina and other members of your team. A word of special thanks for Mr. Edgar and his packaging team for the marvellous packaging work. Amongst hundreds of items shipped, not even a single item (that included electronics, furniture, decoratives, crockery and other fragile items etc.) was broken or even slightly damaged. The incredibly quick response to our queries from Ms. Cristina and Mr. Anish was exemplary. In fact I would strongly recommend you both for training those who wish to learn some lessons about "customer service". Overall it was a great experience. ONCE AGAIN, A BIG THANK YOU ISS RELOCATIONS.


Dr. Thomas Alexander

"An amazing experience!"

From the pre-move evaluation and advice, quality of packing and unpacking, timeliness, handling of items, transparency, and communication - every aspect was flawlessly done. Not a single piece was broken or damaged! Special thanks for the services of Mr. Anish, Usman and his team (UAE end) and Mr. Audinarayana and the unpacking team from Chennai (India end). And of course the many whom I have not met


Arslan Shah

"Professional and very responsive"

I used this service for an international move with groupage option in March 2019. The Sales consultant Anish was great in explaining everything and detailing the entire process. The shipment reached on time and followed the exact timeline as explained to me by the team. There was minor damage in one of the items and the ISS team resolved and paid the amount through in 7 days. Excellent service.


Kavita Kurup

"Extremely professional and accommodating "

We used ISS to move locally, we also used them to store all our furniture for a month. To begin with, Anish was our one point of contact, and handled everything very well, and was accessible whenever we needed. Goods were packed with great care, and in perfect condition when it was unpacked. The dates were also very easy to arrange. I would definitely use ISS again if required.


Jain

Excellent

5 / 5 to ISS team. Got my stuff from Dubai to Bangalore safe, secure, well packed and finally re-assembled here. Starting from the 1st day Mr Anish and his team managed to get all done so smoothly. Never thought that relocation can be so stress free. Well done guys. Keep it up.


Shawn

Happy

Happy with service provided by you.Thank you too much.


Shankar

Great Service

ISS RELOCATIONS provide us good service.Highly recommend it to all.