Customer Reviews                                          

Yuri

Excellent Relo Services from Saudi Arabia to Canada

The entire process was seamless and pleasant. Packing of belongings was very professional. Local partners of ISS in Canada did their job in the best possible way too. Non of delivered items got damaged. Special thanks to Shamshir Shaikh who managed the entire process. Great job!


Simbisai Mhonda

Household property shipment from Sohar Oman to Brundish, CHINHOYI Zimbabwe

Excellent service from ISS RELOCATIONS with special mention to Mr Rafeeque, continuous update and excellent packaging from the packaging team. Keep up the great work and hope your Zimbabwean counterparts will deliver the same service as you


Alexander

Riyadh to Germany

This was our first time using an international moving company and we would gladly recommend ISS to colleagues and friends. The service from Mr Shamshir and his team was very good in all relevant aspects. Emails were replied to swiftly. Information provided was comprehensive. Questions were answered in detail. The team on the ground did a good job and packed everything efficiently and without any damage. Cost-wise ISS was closer to the lower end of the quotations we received providing very good value for money. If we ever have another move to a country serviced by ISS, we will certainly look to use their service.


Fadi Al Warhani

Well done ISS Relocations Oman!

I’m very pleased to deal with ISS Relocations Services and for their professionalism, efficiency and adaptability to our demands, thanks to Mr. JP Pascual and his team members in Muscat for the hard work and dedication who made the packing process easy. I’m so grateful for Mr. Rafeeque Muhammed and highly appreciate all his efforts to keep me updated with all the required documents and communications with partners in Syria to facilitate customs clearance and transport to final delivery address. Well done ISS Relocations Oman!


Andre

Dubai-Jakarta

I contacted three other companies and got their quotes before I was recommended to use ISS from a colleague. Sham the sales advisor came promptly and gave me almost an instant quote. I decided to give them a go, and soon Cristina, the moving coordinator was busy arranging my move. Sham and Cristina even replied to emails and messages on weekends! Moving days, the team always came early. They're very polite and accommodating, and also very careful and efficient packing stuff. In three days, Ali the supervisor and his team manage to pack and load into a 40' container and finished early. Amazing experience with ISS, hopefully their handling agent in Jakarta will do the same!


Saad Jamshed

Jeddah to UK

Overall service was ok but we found a few items were broken when we opened the boxes. These all appear to have been packed by person who seemed the least experienced in the team that came. It would have been better if one of the more experienced guy had supervised him!


Tamara kaylani

Top marks

Very happy with the service provided overall, especially pleased with the consultancy services that Sharo provided as he was very helpful and swift in answering any queries I had and was kind enough to check specifications for cat food that I was planning to pack. I would recommend this company's services to people wishing to relocate as it was a great bonus to deal with such a professional and cheerful consultant such as Sharo in what can be a very stressful time. I was also delighted with how efficient packing team was and they left no packing traces behind. Definitely a happy customer. Thank you.


Mahyadine

Satisfied customer

Thank you very much, I am very satisfied with my decision in choosing this company. The service is very appreciated The following up is done continuously The staff is cooperative and helpful.


Munzar Abdullah

Packing & loading for shipping to Ireland.

This is my 3rd time to use their service. The previous two services in 2009 were very good and professional. 30 th. Aug 2020 the team arrived 15 minutes ealier the expected. They work professionaly from 9 am till 8 pm to finish the job in one day. I booked a 20 footer. They amazingly packed the cargo so to achieve the maximum space. In order to fit as much as possible so now I was left with another 6 cbm for different shipment which thay will handle it. They completed the job after 11 hours working with 30 minutes break. Thanks guys .Appreciate it. They also have the crate for the piano ready and lock in the crate on the job. Good job. Thank you to the team, mr. Vinod (supervisor)..mr. Mohammed Rafeek- Oman & mr.Naseem Razak -Dubai


Mohammad Murtaza Husain

Packing

They packed professionally and carefully


Daisy Dingemans

So Far So Good!

I would like to thank and commend Sharo and the packing Team for their professional behaviour and efficient handling of my belongings in Dubai. From the first contact till the moment the truck drove away everything went very smooth. Thank you to all involved!!! Now waiting on the confirmation of the container leaving and arriving at it's final destination and hopefully it will continue to go as smooth as here in Dubai.....


Nagy Sokar

Kristine & team - High class and very professional service

I’s like to thank Kristine, Sarfraz and their team for their excellent job. Kristine was very professional and very informative of the work needed. For sure the team made the packing process an easy process which is highly appreciated. For sure i will recommend iSS services to other friends seeking packing and shipping services.


Carl

efficient

Having used ISS relocations for the second time as UAE expats, we are extremely pleased with ISS efficiency, professionalism, and adaptability to our demands solving queries and concerns throughout the whole process. Mr. Ramesh as a sales adviser estimate was accurate and honest. Always on top of thing coordinating our move. The crew were efficient, friendly and very adaptable. Many thanks to all. We highly recommend ISS over any other company in the UAE.


Pradip Gupta

Shamshir and Team

Great work and extremely helpful! Very efficient and helpful in unpacking and arranging our furniture from the container.


Christian Watts

Very good service. Good value for money.

I’s like to thank Sharo Satheesh and his team for their excellent job. Sharo was very professional and customer friendly at the same time. The team were working very hard and dedicated. Our thanks go to Sharoo and his team. Well done 5/5. Written by Christian Watts


Tony Underwood

Sharo Satheesh

This young man is going to go far. Keep hold of him if you want that to be at ISS. Hard working, good communicator and always putting the customer first. Even when problems come up he is focused on finding solutions. He has been a pleasure to deal with.


Fabrizio Angelo Mazzetti

ISS Professional Services

ISS has been recommended to us from friends living Dubai to Belgium like we are. This friends they had family members and other friends using ISS Relocations Services in the past as well. All the comments were excellent and we can now confirm that this team deserve all this good comments: professional organization and management, high standard of communication, High quality of work and performance , very competitive quotation.


Salma Gabrielle Boudemagh

Big thank you

Thank you for the fantastic job you have been doing for our house and cars shifting lately. Your hard work and dedication has really helped us out during a difficult time (Covid19). We just wanted to make sure you know how much you are valued and appreciated. I’m pretty sure that you deserve a manager position in your company as after spending 13 years in Oman and after contacting 3 other shifting companies I didn’t find any professional like you . I’m a very complicated costumer and you managed me perfectly. I want to thank you again and wishing you to be an up grade position.


Katie

Very professional

I have moved many times, but this company tops them all. The way the packed the furniture has exceeded my expectation. Nazila is great and extremely helpful. Thank you team for making this move easy!


Fabrizio Angelo Mazzetti

ISS Professional Services

ISS has been recommended to us from friends living Dubai to Belgium like we are. This friends they had family members and other friends using ISS Relocations Services in the past as well. All the comments were excellent and we can now confirm that this team deserve all this good comments: professional organization and management, high standard of communication, High quality of work and performance , very competitive quotation.


Cieran Duffy

Superb Service

Completely satisfied with the terrifc service provided by the ISS team. Easy to organise, and arrange. The team showed up on time and made the whole process go so smoothly. They worked tirelessly all day until the jonb was complete.Can't recommend them enough. Fantastic service!!!!!


gene

Excellent Service!

I am soooooo grateful to Kristine and Oliver... Kristine was nothing but attentive on our moving day. I was kind of stressing moving to a new house during this season, summer with an ongoing pandemic, but Oliver and Kristine with their team of professional carpenters and workers made it easy for me. They were all punctual, disciplined and very neat. They packed, moved, unpacked and rebuilt all my furniture and stuff on the same day without hassle and without so much mess. They've even aligned / fixed some furniture that were originally assembled incorrectly, so that was a big plus. I have had several experiences with moving companies, moving houses or offices and it was always frustrating, ending up with your most furniture or appliances damaged if not broken, the house you're moving out from left with a giant pile of garbage with walls and floors all muddy. And the new house your moving to which you had professionally cleaned before your moving day becomes a dump just because the movers just do not care. This was not the case with ISS Relocations. I am so relieved that I went a great moving company this time. Moving was never this easy and transition has never been this calm.


David Garcia Fucay

Very professiona

Very professional and the kindness how the agent Mr Sharo handle my situation with such a short notice to give me all the info I need and good quoted price . I’m will recommend ISS no doubt . Thanks you very much


Gamu Matarira

Professional service

It was so good working with these guys who were right on time, careful as they packed and super professional. Thank you and keep up the good work. Highly recommend ISS!


Tonya Colson

Sharo is the reason we chose ISS

From the moment Sharo turned up to take our contents survey, we knew we were in good hands. He was friendly and personable, and was patient with our questions. He returned our quotes promptly, then was patient with us again when we had a family emergency and had to change our shipping dates. We had quotes from three other movers, and the ISS quote came back faster and was more reasonable than the others, but in the end the real reason we chose ISS is because of Sharo’s top notch service. He was available to answer our questions throughout the process, which was reassuring and comforting during an otherwise stressful time. We knew we were in good hands for our move from Dubai to Phoenix. I can’t recommend Sharo and ISS highly enough.


Martin Roper

Great professionalism

To whom this may concern, I’m writing to you in regards to one of your employees, his name is Sharo. He was assigned to assist us with our move. I was impressed by his communication skills and his punctuality, he was always at our meetings on time or ahead of schedule. He was very knowledgable and shared important and relevant information job about our move. He assisted me with my storage needs and found a great option tailored to my request. Congratulations on having such a professional and dependable team member on the front line and I’m sure his efforts and work ethic will not go unseen. Best regards, Martin Roper


Nicole Robertson

Professional & Reliable Relocation Company for International & Local Moving

After reseaching many different moving companies in Dubai we finally decided on ISS Relocation Services who did not disappoint. From the initial estimate we were then contacted directly by Mr Balraj Singh Aulakh who looked after us throughout the entire move. Nothing was ever too much trouble and we felt immediately we were in very safe hands . The day of the move went very well and the team were extremely efficient and organized and we were throughly impressed with the care and attention to detail with the packing and the whole team worked extremely hard on the day. Throughout the whole process there has been constant communication with Balraj so this gave us added reassurance that we needed as moving is stressful enough without additional worry. I would highly recommend their services and having moved many times both locally and internationally this was far by the best company we have ever used.


Isabelle Jones

The best

Everything from start to finish (on this end) was so professional. Anish was knowledgeable, efficient and supportive in this difficult time. The packing crew was punctual, polite, cheerful and did an amazing job. We recommend you via Social Medias to hundreds of Emirates employees that were terminated and know that MANY also chose your company. We are hopeful it will be just as good in Canada.


Toby Dovey

Fast and Efficient

From first contact with Anish to the packing, everything went smoothly. Communication was great throughout and was guided through the process of insurance and TOR completion. All our belongings were packed quickly and the team was excellent.


Christodoulos Kalos

Shipment of goods to my country

Anish was the guy who took care of all the things from A to Z. Very professional approach, prompt and definitely I can recommend your company to others.


David Turner

Relocation to UK

The team from ISS carried out an excellent job, extremely professional very pleased with everything.


Faisal Zawwar

Best Shopping Company in Dubai

It was my second service with ISS. Highly professional sales and service team. From getting a quote, to inspection, to actual service day when packing and moving was done, everything was supremely organized. Packing material was generously used to ensure safety of all fragile items. Can’t recommend their service enough! They’re like plug and play.


Cornelia Nieberding

Excellent and professional service

We recently moved from Abu Dhabi to Ireland and the Irish removal company uses ISS as their local partner in Abu Dhabi. Once ISS was in the loop, Kristine followed up regularly and kept me informed of the progress. Our flights were cancelled 4 times due to the covid restrictions and therefore our packing dates changed every time as well. Kristine was extremely patient and understanding and changed our dates every time. Eventually, when packing day arrived, Oliver and his team did a fantastic job packing our things into the container and getting everything done in one day. And in 45 degrees summer in Abu Dhabi it was not an easy job. We have now moved and waiting for our shipment to arrive in Dublin. I highly recommend ISS Relocations Services with no hesitation to anybody who requires this kind of service.


Leanne Collins

Customer service excellence by Anish Dsouza

We recently located back to UK and choose Anish Dsouza to organise our move. What an amazing customer service experience we received. From start to finish Anish was extremely helpful in exceeding customer expectations nothing was a problem. He helped with organisation of paperwork that was necessary for arrival into UK and all the documentation in UAE. Great with price quotes and nothing seemed to be a problem for him and his team. We had difficult furniture to move huge wall mounts, gym, and they organised eveything perfectly. Shipment arrived in precise time scales no delays. Also we started the move just at beginning of COVID-19 but we received no problems from this team and everything was taken care of. Anish was always there to call or email with any questions. He kept checking up on how I was doing with the paperwork for UK. He was also very organised the day shipment arrived he emailed me before even the UK removals team. He is a great asset to your team and I would recommend to anyone using this company to specially ask for Anish. Thank you for making our move so easy and non- stressful.


Matthew Frick

Couldn't be happier

I had an urgent requirement during the tough time, COVID-19, to arrange the packing and shipping of my household belongings from Dubai to Melbourne. Anish at ISS was able to help us with this and very clear in communications and were able to answer any questions or concerns we had. The team Supervised by Yassar were great when they were onsite and were able to pack all of our belongings in 2 days - the packing was very diligent with no breakages upon arival. I was able to track the progress through out the entire process and was very surprised when logistics were managed so shipping was completed 9 days ahead of original estimated schedule. ISS also used established and equally professional partners in Australia to facilitate customs clearance and transport to final address. Could not be happier and have since recommended to friends about to go through international relocation.


Christos Psaras

Excellent standards

Excellent service


Steve Ross

Exemplary Service

The team at ISS Relocations were professional and efficient from the first survey allotment right through to the final walk around post completion of the move. Will certainly use them again when the need arises.


Steve

Exacting standards

From the first phone call to my goods leaving Dubai... the service was excellent. Ramesh delivered everything that was promised... his excellent telephone manner made communication very easy and the packing crew did an excellent job at my apartment. Overall, a fantastic service and I would rate ISS to any of my friends and colleagues. Thanks Steve.


Caroline Gitu

Excellent

The service was exceptional. Thanks a bunch!


Kanishk

Packing and storage service

ISS has lived up to my expectations especially Reynold and his team in Abu Dhabi. My stuff was collected and packed in a very professional manner. I was always kept in the loop and given all the information before hand. Things have been difficult during these times as I am out of the country and in this time Reynold and his helpful attitude has made this task much easier. Looking forward to receiving my shipment in the same professional and efficient manner with which my case has been dealt with till now.


Dr. Vivienne Mitchell

Kristine's assistance

I am so grateful for Kristine and the crew here in Abu Dhabi. They made the transition easy on the side of the world unlike the company in the US. Kristine helped not only with my household items but also securing the shipment of my vehicle. She was thrown under the bus by Andy Corlin our relocation representative from the states when they did not ship our car the same time as our household items. They did not contact her but she handled it with grace and calmed me down with reassurance that she will see it through until the end. I appreciate her tact and helpfulness through this entire process and look forward to working with ISS in the future.


Bridgett Vincent

Amazing service

From the moment I decided on iss they were always in touch keeping me up to date with everything. On the day of moving they were so amazingly effecient. They were on time, clean and adhered to the covid-19rules. During packing they were incredibly effecient and cleaned up any mess they had left. I have already recommended them to a lot of people and hope they all use them. I can only comment on this end as it had not left yet. Well done iss I will continue to recommend you.


Paul Bee

Great Service

I moved about 3 cubic metres of personal items from Dubai to Riyadh. The service from the entire team in Dubai was fantastic. From the initial contact, questions, booking the packing day was very professional. You won’t regret using them. The only issue was the partner used in Riyadh (not ISS). They couldn’t find my location even though I had supplied them with a Google Maps pin, they turned up without a trolley so had to carry all the boxes and then I had to unpack most of the stuff myself. ISS you need to find another partner in Riyadh.


Eric

Excellent service

Many thanks to Rafeeque and the Oman team for their excellent and professional service for the shipment of my car. Rafeeque kept me updated and offered advice until delivery. Well done ISS Relocations Oman!


Shirley Longmoor

Excellent service from ISS Relocations

ISS Relocations in Dubai has been amazing, right from pre-load survey, to packing, loading, all communication. Every person takes their job very seriously.


Charlene Mcgechan

Professional

Our experience with ISS was professional and smooth. From the early stages of securing a quote with Anish to when the movers arrived. Took 2 days to pack our life into boxes and the packing was so neat and boxes securely taped. Fragile items like tvs and mirrors securely packed in wooden crates. These boys know what they are doing. Every space in the container was used. I would 100% recommend ISS to anyone. You won't be disappointed. .


Sean Carey

Peace of mind

ISS were consummate professionals, from Gilbert’s initial visit, through Kristine and Oliver and his team on the day of the move itself, I recommend them highly


Peter Lowe

Helpful from quote to complete installation

We would like to thank you and your team for a very professional and competent job well done, it was a pleasure working with your guys for the past 3 days and I would like you to pass on our thanks to your guys. It is rare to find a moving / relocation company that pays such close attention to customer service and helpfulness in their duties to the client. We have already started passing on your details to friend and family who may be moving and will be recommending you to our contact group for any future relocation needs. Again thankyou to you and your team, Tanya and I are absolutely exhausted but very happy with the experience. Thanks,


John from UK

Great service, delivered by professionals

I have used ISS Relocation Services on a number of occassions now, for both removals and storage, I would highly recommend these guys. An oustanding service, by an outstanding team.


Arooj Pankaj

Mr Sandeep Marwah

This was our first time to use ISS relocations, we used your services for our move to London! I have never ever ever seen such amazing service! Mr Sandeep Marwah is a true asset to your company he is just an amazing person he assisted me with just everything . There was quite a bit of delay from our side since my husband had to relocate to another country but I've never ever come across Mr Sandeep as impatient rude or even fed up.. 7 star service.. and loads of gratitude to Mr Sandeep


Vivek Mahajan

"A BIG THANK YOU ISS RELOCATIONS!"

A big thank you Mr. Anish D'souza, Ms. Cristina and other members of your team. A word of special thanks for Mr. Edgar and his packaging team for the marvellous packaging work. Amongst hundreds of items shipped, not even a single item (that included electronics, furniture, decoratives, crockery and other fragile items etc.) was broken or even slightly damaged. The incredibly quick response to our queries from Ms. Cristina and Mr. Anish was exemplary. In fact I would strongly recommend you both for training those who wish to learn some lessons about "customer service". Overall it was a great experience. ONCE AGAIN, A BIG THANK YOU ISS RELOCATIONS.


Dr. Thomas Alexander

"An amazing experience!"

From the pre-move evaluation and advice, quality of packing and unpacking, timeliness, handling of items, transparency, and communication - every aspect was flawlessly done. Not a single piece was broken or damaged! Special thanks for the services of Mr. Anish, Usman and his team (UAE end) and Mr. Audinarayana and the unpacking team from Chennai (India end). And of course the many whom I have not met


Arslan Shah

"Professional and very responsive"

I used this service for an international move with groupage option in March 2019. The Sales consultant Anish was great in explaining everything and detailing the entire process. The shipment reached on time and followed the exact timeline as explained to me by the team. There was minor damage in one of the items and the ISS team resolved and paid the amount through in 7 days. Excellent service.


Kavita Kurup

"Extremely professional and accommodating "

We used ISS to move locally, we also used them to store all our furniture for a month. To begin with, Anish was our one point of contact, and handled everything very well, and was accessible whenever we needed. Goods were packed with great care, and in perfect condition when it was unpacked. The dates were also very easy to arrange. I would definitely use ISS again if required.


Jain

Excellent

5 / 5 to ISS team. Got my stuff from Dubai to Bangalore safe, secure, well packed and finally re-assembled here. Starting from the 1st day Mr Anish and his team managed to get all done so smoothly. Never thought that relocation can be so stress free. Well done guys. Keep it up.


Shawn

Happy

Happy with service provided by you.Thank you too much.


Shankar

Great Service

ISS RELOCATIONS provide us good service.Highly recommend it to all.